Every review we hold for the Hailsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAfter a very terrible experience with a former estate agents. Crane & co was a breath of fresh air! The office staff were so polite. Dan Wellman came to value our house and offered so much helpful advice. His knowledge is second to none, and we cannot wait to use him again in the near future. Thank you Dan!
P · 23 October 2022
Agent replied · 22 October 2024
Thank you for taking the time to leave us a review, Poppy. Your kind words are greatly appreciated and we look forward to working with you in the near future. Best wishes from everyone at Crane & Co.
★★★★★ 5/5
GoogleWe have been so impressed with Crane & Co during a challenging search for our first home amidst a pandemic. Extremely professional and friendly service which extends to everyone we have spoken to at Crane & Co. Special mention to Julie, who has been absolutely fantastic and we really felt like she was on the journey with us!PositiveQuality, Professionalism
Emma · 25 August 2022
Agent replied · 5 July 2023
Thank you for your 5 star review, Emma! We’re so glad to have made your property search a little less stressful. Julie loves helping people find their perfect property. She truly is such a wonderful asset to our team. Best wishes for the future from everyone at Crane & Co.
★★★★★ 5/5
GoogleI can highly recommend Crane & Co to sell your property. They provide a full & professional service from start to finish with fantastic marketing. A dynamic & friendly team with good communication throughout the whole process. Special mention to Dan, Danny & Sarah. Thank you.
Alexandra · 11 October 2023
Agent replied · 5 July 2023
Thank you for taking the time to leave us a review, Alexandra. Your kind words and positive feedback are greatly appreciated. We’re so glad you were impressed with our service. Best wishes from everyone at Crane & Co.
★★★★★ 5/5
GoogleFrom start to finsh Crane & Co were amazing with help and guidance with any queries we had. Photography was just amazing and the time and attention to details for our property listing gave us huge confidence. It is after all perhaps your most expensive sale.
Steve · 11 October 2023
Agent replied · 1 October 2023
Thank you very much for your kind words, Steve. It has been an absolute pleasure working with you and we're so glad to hear you were impressed by our service. Wishing you and Alison all the best in your new home.
Best wishes from everyone at Crane & Co.
★★★★★ 5/5
GoogleAfter a very terrible experience with a former estate agents. Crane & co was a breath of fresh air! The office staff were so polite. Dan Wellman came to value our house and offered so much helpful advice. His knowledge is second to none, and we cannot wait to use him again in the near future. Thank you Dan!
Poppy · 5 July 2022
Agent replied · 5 July 2023
Thank you for taking the time to leave us a review, Poppy. Your kind words are greatly appreciated and we look forward to working with you in the near future. Best wishes from everyone at Crane & Co.
★★★★★ 5/5
GoogleAs Estate Agents often get a bad rep, I’d like to point out that I viewed a property yesterday with Lucy from the Hailsham branch, as well as being extremely friendly and in no way pushy, she was also highly knowledgeable and made the whole viewing experience quite enjoyable.
Thank you Lucy and keep up the good work!
Zoe · 5 July 2022
Agent replied · 5 July 2023
Thank you for taking the time to leave us this lovely review, Zoe. We’re so glad you had an enjoyable viewing with Lucy and wish you all the best in your property search. Best wishes from everyone at Crane & Co.
★★★★★ 5/5
GoogleThe journey to buy and sell has been a long one! Crane and Co were great, I was pleased with their service. The staff are all very friendly and efficient. Sarah was a star. She looked after me throughout the whole process, keeping me up to date. I couldn’t have done it without her!
ANN · 7 December 2022
Agent replied · 5 July 2023
Thank you for this delightful review, Ann. We really appreciate it. We wish you all the best for the future in your new home. Best regards from everyone at Crane & Co.
★★★★★ 5/5
GoogleVery professional and highly efficient. Dan was an absolute pleasure to deal with throughout the whole process.
Thank you
Derek · 3 January 2025
Agent replied · 26 December 2024
Thank you for your kind comments, Derek. Your feedback is greatly appreciated.
Dan is a wonderful asset to the team, going above and beyond to make the process as smooth and stress-free as possible. We love what we do here at Crane & Co. and settle for nothing less than providing the best service possible for our clients and customers.
Keep in touch Derek - we’re here to help in any way we can!
Best wishes from everyone at Crane & Co.
★★★★★ 5/5
GoogleAmy was extremely friendly and professional during our valuation appointment. She explained the reason for the valuation figure, gave lots of information about the current housing market and explained how Crane & Co would go about selling our property. Very impressed with the informative follow up email too. Thank you!PositiveResponsiveness, Quality, Professionalism
Kimberley · 25 August 2022
Agent replied · 5 July 2023
Thank you for your five star review Kimberley! We look forward to working with you in the future. Best wishes from everyone at Crane & Co.
★★★★★ 5/5
GoogleWe have found Crane and Co a pleasure to deal with when purchasing a freehold property.
Eva was very helpful and knowledgeable with viewings, and Danny and Sarah were helpful and positive with the process.
Would highly recommend them!
Hugh · 11 October 2023
Agent replied · 5 July 2023
Thank you very much for this lovely review, Hugh! We really appreciate you taking the time to leave us these kind words.
We hope you’re settling in well to your new home! Best wishes from everyone at Crane & Co.
★★★★★ 5/5
GoogleI found the experience of dealing with Crane & Co very easy and non pressured. Daniel was extremely professional and courteous throughout our viewing while having to deal with the worlds friendliest cat. I have received a courtesy call since and would not hesitate to recommend them as an agent for any property sale or purchase.PositiveResponsiveness, Professionalism
Mark · 25 August 2021
Agent replied · 5 July 2023
Thanks for your review Mr Higgins - we're a very animal friendly team and Dan especially loves cats. We're glad to hear that you've had such a good experience so far from us. If we can be of any further assistance please do not hesitate to give us a call on 01323 440678. Best wishes from everyone at Crane & Co
★★★★★ 5/5
GoogleWe recently purchased a house from Crane and Co. They were excellent from beginning to the end. Their communication was great, Dan who we dealt with went above and beyond and would highly recommend buying from them.
Charlotte · 1 October 2025
Agent replied · 30 December 2025
Thank you Charlotte. It’s been great to help you move home and we are very grateful for your lovely review. Dan was delighted to see your comments and would like to say a big THANK YOU. I must mention that our original reply (the day you posted your review) seems not to have appeared for some reason - so fingers crossed it does this time 🤞
Best wishes from all at Crane & Co.
★★★★★ 5/5
GooglePeter showed me around the property I intend to buy. There was no pressure to buy. He stated the facts. I have seen endless properties and been shown around and had agent point out the kitchen. I can see what a kitchen is. Peter pointed out the hidden gems. Fingers cross this sale goes through. Thanks.PositiveProfessionalism
Dean · 25 August 2021
Agent replied · 5 July 2023
Thank you for taking the time to leave us a review Mr Hein. Peter always makes sure he knows each of our properties inside and out, asking the vendor a huge range of questions to make sure each viewing appointment is informative and of course, friendly. He's a great asset to our team and we thank you for leaving a personal review. Best wishes from everyone at Crane & Co
★★★★★ 5/5
GoogleOur home move was a pleasant experience using Crane & Co for both selling and buying. Dan was very attentive from photography of our property to updates throughout the selling and buying process. The many great reviews of Crane & Co speak volumes for this local, friendly, professional estate agent.
Cindy · 5 July 2022
Agent replied · 5 July 2023
Thank you for taking the time to leave us a review, Cindy & James. It has been a pleasure working with you and we’re so glad to have impressed you with our work. Best wishes from everyone at Crane & Co.
★★★★★ 5/5
GoogleWe used Crane and Co for our BTL purchase and Sarah was there for us every step of the way always keeping us in the loop and chasing things. Very professional service loved using the handy app to track progress between chain. Overall very happy.PositiveResponsiveness, Professionalism
B · 23 October 2022
Agent replied · 22 October 2024
Thank you for taking the time to leave us a review, Birgul! We’re glad you had such a positive experience with our service. Best wishes from everyone at Crane & Co.
★★★★★ 5/5
GoogleWe used Crane and Co for our BTL purchase and Sarah was there for us every step of the way always keeping us in the loop and chasing things. Very professional service loved using the handy app to track progress between chain. Overall very happy.PositiveResponsiveness, Professionalism
Birgul · 25 August 2022
Agent replied · 5 July 2023
Thank you for taking the time to leave us a review, Birgul! We’re glad you had such a positive experience with our service. Best wishes from everyone at Crane & Co.
★★★★★ 5/5
GoogleMy parents chose Crane & Co for their house move in Eastbourne and were not disappointed. The staff were excellent, they were very helpful, friendly and adaptable to my parents' needs. Despite the office being in Hailsham, they had a very proactive approach to visiting the property for advertising and hosting viewings. They provided a tailored service and remained in contact once a house sale was agreed, providing updates as required and explaining the process and any hold ups. Moving day went very smoothly and the staff were all very welcoming on our visit to the office to pick up the keys for the new house.
Kate · 11 October 2023
Agent replied · 5 July 2023
Thank you for this delightful review, Kate. It has been a pleasure working with your parents and we’re delighted to have helped them make this move. It’s always a special moment when we get to hand over the keys. We hope they have a lovely Christmas in their new home. Best wishes from everyone at Crane & Co.
★★★★★ 5/5
GoogleWe have recently gone through a purchase of a property with Crane and Co. From making an offer to purchase it has been incredibly smooth and we would definitely use them in future property searches/sales. Dan dealt with our offer negotiation and he was great and informed us well of everything with regular updates. We were then allocated Sarah to deal with our sales progression and she has been brilliant throughout, quick at responding to queries and such a lovely friendly manner. Thank you so much for all of your support through a usually stressful process Sarah, you have taken some of that stress away for us! Would recommend to anyone buying a property for sure!
Sophie · 11 October 2023
Agent replied · 1 October 2023
Thank you for this delightful review, Sophie. We're so happy to hear we've helped make the process less stressful for you and we wish you many happy years in your new home! Not long to go until move in day now!
Best wishes from everyone at Crane & Co.
★★★★★ 5/5
GoogleWe recently dealt with Crane & Co on our purchase and were very pleased with the service. Sarah Davies and Dan Wellman were attentive, efficient and polite. Sarah was very helpful and calming when we were experiencing delays in our chain. Thank you.PositiveResponsiveness, Professionalism
Rory · 25 August 2022
Agent replied · 5 July 2023
Thank you for your 5 star review, Rory. Your kind words are greatly appreciated. Best wishes for the future from everyone at Crane & Co.
★★★★★ 5/5
GoogleBought our second home via Crane and Co. Don’t have a single negative thing to say about the service they provided. Everything went smoothly and we and very happy.
Geoffrey · 11 October 2023
Agent replied · 28 August 2023
Thank you for taking the time to leave us a review. We’re so glad to hear you’ve had a five star experience with our service and we hope you’re settling in well to your new home!
Best wishes from everyone at Crane & Co.
★★★★★ 5/5
GoogleThank you so much to all at Crane and Co. We were given very professional and excellent customer service during a very challenging time. Special thanks to Samia who showed sensitive understanding and excellent communication skills at all times. We would recommend to others, many thanks and best wishes.
Sue · 5 July 2021
Agent replied · 5 July 2023
Thank you so much for your review, Samia is a great asset to us and always handles every sale with the care and attention it deserves. We'll be sure to pass this on to her. Best wishes from the Crane & Co team
★★★★★ 5/5
GoogleCrane and Co did a great job selling my mum's house in Hailsham and getting a good price for me. Dan Wellman was very professional, knowledgeable and helpful as well as being friendly and efficient. The sale went through very smoothly. Thanks.
Paul · 5 July 2022
Agent replied · 5 July 2023
Thank you for taking the time to leave us a review, Paul. Dan is a wonderful asset to the team. Thank you for your kind words. Best wishes from everyone at Crane & Co.
★★★★★ 5/5
GoogleA huge thank you to all at Crane and Co for their highly professional service, but also for being such lovely people to deal with. They were always very quick to respond to requests and answer our, sometimes daft, questions.
We found them friendly, helpful, and very polished. An excellent team!
Ewen · 3 January 2025
Agent replied · 26 December 2024
Thank you Ewen for your kind comments which are very much appreciated by us all. Rest assured, there’s absolutely no such thing as a ‘daft question’. We completely recognise that moving home can be an experience full of processes that you’ll only come across a few times in your lifetime- so ask away! Keep in touch, we’re here to help at any time. Best wishes from us all, and thank you again.
★★★★★ 5/5
GoogleI found my ideal little house and Crane and Co helped me to get it. Two years on and I'm very happy here. They were friendly, warm and helpful throughout. They even gave me a framed picture of the house when the sale completed and a card on my years anniversary of being here. I couldn't recommend them enough. Still very grateful for their help and consideration. Thanks Crane and Co Hailsham you are amazing.
Kim · 11 October 2023
Agent replied · 5 July 2023
Thank you very much for taking the time to leave us this review, Kim. We’re so delighted to hear you’ve settled in well and you’re happy in your home. May it bring abundant happiness in the years to come!
Best wishes from everyone at Crane & Co.
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