Trusted Agent profile · Hagley Road, West Midlands
Verified
★★★★★
440 reviews across 3 platforms
517 Hagley Road, West Midlands, B66 4AX
Part of Oulsnam, see every office.
Oulsnam's office in Hagley Road, West Midlands, at 517 Hagley Road, is rated 4.9 out of 5 across 440 reviews on three platforms, including 202 Google reviews rated 4.8.
202
Reviews on Google
This office
6
Reviews on View Agents
This office
232
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ...Read all 4 from sellers
I recently purchased a house with the Bearwood branch. Although I dealt mainly with Jenna, every staff member I was in contact with was very helpful and ...Read all 2 from buyers
Every review we hold for the Hagley Road office, from every platform, shown as written. First names only.
5/5
TrustpilotI was dealing with Shania Benton & it…
I was dealing with Shania Benton & it was lovely working with her. Oulsnam is very transparent & customer friendly. They always try to work around your schedule & give a realistic timeline if you raise any issue. Would definitely recommend working with them.
Thank you for your review that is much appreciated and we are so please about the service Shania has being able to provide.
5/5
TrustpilotGreat determination and Great Team
Huge thanks to Lauren, who was absolutely brilliant from start to finish when selling my house. She was professional, friendly, and always had my back throughout the entire process.
5/5
GoogleWe have recently sold our property with the help of Oulsnam in Bearwood. We dealt with the whole team at different times throughout the process and they were all brilliant. They were easy to get hold of whenever we needed them, were professional and prompt to viewings and showed compassion when we unfortunately had a sale fall through. As first time sellers we also really appreciated their honesty and advice throughout. Particular thanks to Sarah who was an amazing help for us, particularly in the last few weeks whilst we waited to exchange contracts. We wouldn't hesitate to recommend them to anyone selling in the area. Thanks again Ben, Debbie, Sarah and D'Arcy.
5/5
TrustpilotLovely staff
The staff throughout the process here were great, Michelle, Georgie and Alison all helped us with what became a difficult sale with our upward chain causing delays. They helped with getting communication with solicitors and were always on the end of the phone if needed for reassurance or guidance. Very pleased with the experience with them and everything they did for us. Would recommend.
5/5
TrustpilotHighly recommend Oulsnam in Droitwich
I have just brought my home through Oulsnam in Droitwich. I mainly dealt with Sarah, who was extremely helpful and efficient, all the way through the process. I would highly recommend Oulsnam in Droitwich.
5/5
TrustpilotI have had a couple of viewings and…
I have had a couple of viewings and contact with the team all are great people, from Victoria Green to Jeff Field, they are very quick to respond and willing to assist with queries. Thanks all!!
Thank you for your lovely feedback. We’re really pleased to hear you’ve had such positive experiences with the team, and that both Victoria and Jeff have been quick to respond and happy to help with any queries.
5/5
Trustpilotreally pleased with the whole team at…
really pleased with the whole team at Redditch branch and Droitwich. in what is a stressful time for us they made it a lot easier and got a quick sale which obviously we are thrilled with! would recommend this company! thanks guys!
Thank you so much for taking the time to leave this wonderful review, as both our Redditch and Droitwich teams will be absolutely thrilled to hear your kind words. We always strive to deliver a supportive and highly efficient service, and your recommendation means the world to our entire team. Thank you again for choosing us, and we wish you all the very best of luck with your move.
5/5
TrustpilotWe found Oulsnam in Kings Heath…
We found Oulsnam in Kings Heath consistently helpful and informative about the process - they gave us a realistic valuation and found perfect buyers for our house. And did all this without being pushy! We also liked the fact that all the staff we encountered were women - good for Oulsnam!
5/5
TrustpilotYou will not Regret using them
My partner and I have both used the services of Oulsnam Bournville in recent months. We have found Lizzie and the rest of the team very helpful, polite and determined to provide the best experience possible. They do answer the phone and they do return calls and they do chase issues to resolution. Not always the case these days I am sorry to say, but I have no hesitation in recommending them to any prospective customer. As I said to them in person upon completion of a recent sale ‘well done and thanks to everyone at Oulsnam Bournville!’
5/5
TrustpilotThe team were excellent but especially…
The team were excellent but especially Emma Sutton who went miles beyond expectation to get our purchase through
Thank you so much for your kind review and we have passed your comments on to Emma. We hope your mother is very happy and settled in your new home!
5/5
TrustpilotKaren Clifton was very helpful showing…
Karen Clifton was very helpful showing us around the property
5/5
TrustpilotFriendly, Effective and Hardworking
They were efficient , friendly knowledgable and promptly responded all of my questions, Alison, Michelle and Georgie all made this a good experience as a buyer and can heartily recommend them!
Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your experience. It was a pleasure helping you, and we're delighted to hear you were happy with the service you received. Your kind words mean a great deal to our team. Wishing you all the best in your new home, and if we can help you again in the future, we'd be delighted to assist.
5/5
TrustpilotThe best staff at Oulsnam Bournville
Nothing will come close to describing the outstanding service I’ve received throughout the whole experience! As a first time buyer I’m quite clueless about the process but Karen, Rachel, Anna and the whole team have been amazing throughout the whole process! We had a few issues along the way but they’ve always been extremely pleasant, polite, patient and understanding. They all provided a much better service than I could have imagined, I would highly recommend anyone to visit Oulsnam Bournville, such lovely ladies! All the best to the team 😊
5/5
GoogleThe whole team have been great, being attentive and understanding throughout the process. The house was put on the market swiftly and viewings lined up in no time. Particular mention to Ben for his support, advice and dedication to help reach the desired completion date! Would definitely recommend.
Thank you so much for your kind review. We’re delighted to hear the team could support you throughout the process and get everything moving quickly. Ben will be thrilled to hear your feedback, his dedication and advice really do make a difference. We truly appreciate your recommendation.
5/5
GoogleI highly recommend Oulsnam Estate agent in bearwood. They processed the whole selling experience without unnecessary added stress because they were considerate, honest, efficient and hard working. Consequently, inspiring trust. I particularly appreciate the first meeting with Ben because he thoughtfully tried to guide me . Moreover, his photos of the property indicated an appreciation of it's positive features. Sarah was lovely, considerate and she worked hard and promptly to support me. Thank you very much! I highly recommend them.
5/5
TrustpilotGreat viewing experience with Sadie.
Great viewing experience with Sadie. Showed me a property twice, with very short notice given to the office. Very helpful, polite, good constructive comments about the property and location. Emma in the office was also extremely helpful in organising the viewings and answering my questions quickly Have booked a third viewing to take my daughter to see....
5/5
TrustpilotJeff Field is a lovely viewing representative
Just wanted to say, what a lovely guy Jeff was, knowledgeable, honest and a generally lovely guy. Showed us round a beautiful home in Redditch. Fantastic experience
5/5
TrustpilotWe were really impressed with the whole…
We were really impressed with the whole team at Bromsgrove Oulsnam, from the first valuation and visit from Tom, through to completion. The team were very responsive and helped with any queries I had. I’d highly recommend going with Oulsnam to sell your property!
Thank you for your positive review and we are really pleased to hear you were so happy with the service from the Bromsgrove team!
5/5
TrustpilotActively engaged in selling our home
Shelbi and Sarah were very professional in their dealings with us. We felt they had a good understanding of the pros and cons of our house and took our instructions into account. Selling a house is stressful but we felt the agents actively helped in the process.
5/5
TrustpilotGreat service from start to finish
Great service from start to finish. The team was professional, helpful, and made the property purchase process smooth and stress-free. Excellent communication throughout and always happy to answer any questions. Highly recommend!
Thank you for the 5* review and we are so happy that the Kings Heath Team made the whole experience smooth and stress free.
5/5
GoogleA massive thankyou to D’arcy and Ben. They have been absolutely amazing the whole house selling process. They have helped every step of the way and I couldn’t have asked for more support x Thankyou
Thank you for your lovely feedback. We’re delighted to hear that D’arcy and Ben were able to support you throughout the whole selling process and that you felt well looked after at every stage. They will both really appreciate your kind words. Thank you again for choosing Oulsnam.
5/5
TrustpilotGreat Service
We had a great experience buying our new home through Oulsnam in Kings Heath. They made the entire process incredibly straightforward by facilitating and supervising all the property viewings completely to our convenience. When it came to the critical stage, their team expertly assisted in negotiations with the vendor to ensure we successfully achieved the purchase.
5/5
TrustpilotHelpful service and staff
Helpful service and staff. Sale went smoothly. Angela and Sarah especially helpful.
4/5
TrustpilotGood communication
The emails from Oulsnams were really helpful and clear. I knew I could ask when I had any questions and would receive a reply in good time.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from sellers, rated 5.0 out of 5 on average. For example, Emma wrote: "Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ..."
