Every review we hold for the HADLEIGH office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI cannot begin to thank Lee & Ross enough. Selling my home of 25 years wasn’t an easy decision to make, I felt very unsure about the whole process. Lee explained everything to me about how Hizzy works and their ethos. I was quite open about my apprehension in putting my home on the market but was told that they would hold my hand all the way through . Ross went above & beyond in supporting me, he even came round to help me fill in paperwork for the Solicitor when I felt uncertain & has constantly been a moral support . Lee & Ross really did ‘Hold My Hand’ all the way through and I would 100% recommend them especially if you are going through this process alone .
Lorraine · 14 January 2026
Agent replied · 14 April 2026
Thank you so much for taking the time to leave such a thoughtful review, Lorraine. It truly means a great deal to us. We know how emotional and daunting it can be selling a home after so many years, and we’re really glad we were able to support and guide you through every step of the process. Your trust in us and your kind words about our “hand-holding” approach perfectly reflect what Hizzy is all about. Thank you again, it was an absolute pleasure helping you.
★★★★★ 5/5
GoogleLee dealt with the sale of my parents’ property. He provided an absolutely outstanding service, he was pro-active, responsive to requests, queries, and always responded promptly and efficiently. Things certainly would not have gone so smoothly without his support and advice. He dealt with my elderly parents with respect and clarity, and always explained things fully. If Lee was not in the office (annual leave) then Ross was equally supportive and helpful. Wonderful service, can’t praise them enough, they went above and beyond our expectations.
Peter · 14 January 2026
Agent replied · 14 April 2026
Thank you very much for taking the time to leave such a generous review, Peter. It was a genuine pleasure to help guide your parents through their sale, and I’m delighted that the service and support provided made the process smoother for them.
Ensuring everything is explained clearly and handled with care, particularly when working with elderly clients is extremely important to us, so your comments mean a great deal. I’ll also be sure to pass on your kind words to Ross.
Thank you again for your trust and recommendation. It was a privilege to act for your family.
★★★★★ 5/5
GoogleAfter a disastrous first encounter with a well known high Street Estate agent both my husband and I had lost all faith in the process of dealing with Estate agents.
This changed immediately on dealing with Hizzy Estate agents, Ross was so welcoming and friendly from the moment he showed us our potential new home ( which we later brought)
He allowed us time to explore and advised us to visit again with our family to see if we still felt the same.
All dealings with both Ross and Lee were handled by them both professionally and with empathy and at no time showed any pushiness or impatience ( even when I was in floods of tears at times)
We had a long and convoluted journey in the process of our purchase due to circumstances beyond anyone's control but at all times we were kept informed and updated and on finally completing last week Ross handed us the keys with a genuine smile ....none of the falseness we had previously encountered by the agents that sold our home.
I would highly recommend Hizzy Estate agents...they go above and beyond during the process of assisting you on your journey.
Amanda · 14 January 2026
Agent replied · 14 April 2026
Thank you so much for such an honest and heartfelt review Amanda. We’re genuinely sorry that your earlier experience left you feeling disheartened, but we’re delighted that dealing with Hizzy helped restore your confidence in the process.
Buying a home can be an emotional journey, especially when things become prolonged or complicated, and it was really important to us that you felt supported, listened to and never pressured at any stage. Your kind words about Ross, and about the way we work together, mean a great deal.
Handing over the keys at the end of what had been a long road was a real pleasure, and we’re so pleased you’ve found the right home for you. Thank you for recommending us, it truly means everything to a small, independent business like ours.
★★★★★ 5/5
GoogleMy wife and I recently sold our house through Hizzy Property and had an excellent experience from start to finish. Ross provided a realistic valuation and the team communicated clearly throughout, mainly via WhatsApp which made everything very easy.
Although the sale took longer than we had hoped due to issues at the bottom of the chain, none of which were within Hizzy Property’s control, Ross kept us updated and did everything he could to keep the process moving. The house was empty for a period and the team kindly kept an eye on it for us to make sure everything remained in order.
We have now both bought and sold a property through Hizzy Property and have had a great experience on both occasions. Highly recommended.
Adam · 14 December 2025
Agent replied · 14 April 2026
Hi Adam,
Thank you so much for taking the time to leave such a detailed review. We’re really pleased to hear that you and Alexia had another positive experience with us.
Ross and the team will be delighted with your comments, and we’re glad that our WhatsApp updates and support throughout the chain helped make things a bit easier, especially with the delays that were out of everyone’s hands.
It was no trouble at all keeping an eye on the property for you, and we truly appreciate you trusting us both to buy and sell with us.
Thanks again for the recommendation and for being such great clients. Wishing you all the best!
Best regards,
Lee & the Hizzy Property team
★★★★★ 5/5
GoogleAs someone who has spent the last 20 years within estate agency I feel qualified to comment on our experience with Hizzy Property in the sale of our home in the current challenging market. From our first contact with Lee and Ross it was very clear their priority is to provide an above level of customer service and professionalism. The marketing price they suggested was a fair representation of the market conditions which is refreshing when compared to other agents who only wish to massage vendors expectations with prices that are frankly, unrealistic. The property details were superb and a nice touch is the informal video tour giving a taster online to prospective buyers. They arranged several quality viewings and it wasn’t long before a sale was agreed. Quite often, it’s the progression of a sale once agreed that can let an agent down but Ross kept us fully updated with progress and we felt confident that the sale would reach a successful completion, which it did. I can certainly recommend speaking to Lee, Ross and Verity if you are considering selling or buying. Well done to everyone at Hizzy Property.
Gavin · 14 November 2025
Agent replied · 14 April 2026
Thank you so much for taking the time to share such a thoughtful and detailed review. Coming from someone with your experience in estate agency, your comments mean a great deal to us. We really appreciate your kind words about the team, our approach to marketing, and how we handle sales progression, it’s exactly the level of service we aim to deliver for every client. It’s been a real pleasure working with you and we’re so pleased everything came together smoothly. Wishing you all the best in your new chapter from all of us at Hizzy Property.
★★★★★ 5/5
GoogleWe cannot thank Ross and Lee of HIZZY enough for how they handled our situation over the last year of buyers making offers, signing up and dropping out at the last minute, they were very patient and understanding throughout the whole process.
Would we use them again, would we advise you to use them, well it’s a ⭐️⭐️⭐️⭐️⭐️ us.
Thank you once again
Graham & Anne
Graham · 14 March 2026
Agent replied · 14 April 2026
Thank you Graham & Anne for such a lovely review. It certainly was a bit of a rollercoaster at times, but we’re really pleased we were able to support you through it all and get things over the line in the end. Thank you for your patience and for putting your trust in us throughout the process. It was an absolute pleasure helping you both, and we really appreciate the recommendation. Wishing you all the very best for the future. ⭐⭐⭐⭐⭐🏡
★★★★★ 5/5
GoogleWe had an absolutely fantastic experience with Hizzy. From start to finish, the Lee, Ross & Verity were professional, friendly, and incredibly efficient. They made what could have been a stressful process feel completely seamless. Every step was explained clearly, communication was always prompt, and their local knowledge and expertise really shone through.
What impressed us most was how proactive they were, nothing was ever too much trouble, and they went above and beyond to make sure everything ran smoothly. It genuinely felt like they cared about getting the best outcome for us.
If you’re looking for an estate agent who combines professionalism with a personal touch, Hizzy is the one to choose. They turned what’s often a daunting process into an easy and enjoyable experience. Highly recommended!!! ⭐ ⭐️⭐️⭐️⭐️
Lewis · 14 October 2025
Agent replied · 14 April 2026
Thank you Lewis for your very kind review. We really appreciate your comments and are super pleased that we could help get you moved. All the very best in your new home, from us all at HIZZY😀 …
★★★★★ 5/5
GoogleI have just sold my house with Hizzy Property and want to thank Ross, Lee and Verity for all their wonderful support and advice. Ross in particular has kept me updated and is always helpful and positive. Using WhatsApp to keep in touch has been a boon and ensures communication is prompt and effective. Thank you Hizzy
Bev · 14 February 2026
Agent replied · 14 April 2026
Thank you so much, Bev 😊
It was an absolute pleasure helping you with your sale. We really appreciate your kind words about the team, I know they’ll be chuffed to read this!
We’re big believers in keeping things clear, positive and easy to follow, so it’s great to hear that the WhatsApp updates worked well for you and helped keep everything moving smoothly.
Thanks again for choosing us and for taking the time to leave such a lovely review, it genuinely means a lot. Wishing you all the very best in your next chapter! 🏡
★★★★★ 5/5
GoogleWe can’t thank Ross & the team enough for their professionalism, knowledge & understanding throughout our buying process. Ross wasn’t even our estate agent & yet I got more advice, clarity & updates through him than our own!! It really put into perspective the quality difference from an estate agency that just has you as another number, to one that actually cares about YOU individually & your specific needs. Buying & selling a home can have its dramas, so you want an estate agency like Hizzy that understands everything to a T. Thanks for everything Ross, & the team at Hizzy, keep doing what you’re doing, because it really really shows. We will be sure to use your services in the future without a doubt. All the Best! Tom & Abbie
Tom · 29 April 2025
Agent replied · 21 May 2025
Thanks so much for this lovely review Tom, it really does mean a lot to the team. We would like to wish you and your family all the very best in your new home. Thanks again, Lee and the team at HIZZY
★★★★★ 5/5
GoogleFive-Star Experience Selling My Home
I recently sold my house through Hizzy Property and I couldn’t be happier with the service I received.
From our very first meeting, Lee, Verity and Ross were professional, knowledgeable, and incredibly supportive.
They offered honest advice, kept me updated every step of the way, and handled everything with efficiency and care.
Their marketing strategy was spot-on, and my house sold quickly at a great price. What really stood out to me was their communication. I always felt in the loop and knew I could reach out with any questions, big or small.
Selling a home can be stressful, but Hizzy made the whole process smooth and straightforward. I’d absolutely recommend them to anyone looking to sell or buy a property.
Thank you again for everything!
Sharon · 23 April 2025
Agent replied · 29 May 2025
Thanks so much for your kind words Sharon, you have been a pleasure to deal with! Wishing you all the very best from us all at HIZZY
★★★★★ 5/5
GoogleWould highly recommend Hizzy to sell your property. From valuation to day of completion, Lee and Ross were brilliant. Very responsive and kept us updated every step of the way. Friendly, professional and know their market. 10/10!
Heather · 9 April 2026
Agent replied · 14 April 2026
Thanks so much for your kind word, it really does mean a lot!
It was an absolute pleasure helping you through the sale, and we’re delighted everything came together smoothly for you. Keeping you updated and making the process as straightforward as possible is always our aim, so it’s great to hear that came across.
Wishing you all the best in your next chapter, and if you ever need anything in the future, you know where we are!
★★★★★ 5/5
GoogleWe could not be more grateful for the service Hizzy provided for the sale of our house. From start to finish, both Lee and Ross were professional, realistic and helpful. Thank you again for all your hard work.
Natalie · 14 March 2026
Agent replied · 14 April 2026
Hi Natalie,
Thank you so much for your kind words! We’re thrilled to hear you were happy with our service. It was a pleasure working with you, and we’re so glad we could help make the sale of your home as smooth as possible.
Wishing you all the very best in your next chapter!
Best regards,
Hizzy
★★★★★ 5/5
GoogleMy partner and I are First Time Buyers and were involved in a complex chain with the added stress of relocating to a new area, Ross and Lee were friendly, easy to contact and quick to come back to us with any updates on the progress or to answer any questions we had. They regularly chased with all parties involved to ensure that our timeline was met and we were incredibly happy with their service.
Jack · 15 January 2025
Agent replied · 22 January 2025
Thanks for your review Jack, glad to hear that you had a positive experience with HIZZY. Thanks again and all the best in your new home.
★★★★★ 5/5
GoogleThank you Lee ,Ross Verity and team for all your hard work and professionalism in selling my house!
Having The WhatsApp chats was a brilliant idea as there was always someone available to discuss my questions and with a very quick response.
Honest ,friendly , kind ,reassuring !! I give you 100% Hizzy for such incredible service and sound advice.
The Marketing also was brilliant ...highly recommend.
Thank you so much you really are “Simply The Best .”
Kate · 23 September 2024
Agent replied · 6 July 2023
Thanks for your review Kate, so glad we were able to help you, all the very best!
★★★★★ 5/5
GoogleHizzy Property pulled out all the stops in selling our father’s bungalow l can't praise them enough they kept us informed throughout the process and was never to busy to talk to us. (Even when l inundated them with calls).Thank you so much for all your hard work l would highly recommend them to anyone looking to sell their property.
Kindest regards
Diane Armstrong
Diane · 10 April 2026
Agent replied · 14 April 2026
Hi Diane,
Thank you so much for your kind words, it really does mean a lot to us all.
It was an absolute pleasure helping you with the sale of your father’s bungalow, and we’re so pleased we could support you through the process. Keeping you informed and being there when you needed us is exactly what we aim to do, so I’m glad that came across (and we were always happy to take your calls 😊).
Wishing you all the very best, and thank you again for your recommendation.
Kindest regards,
Lee & the Hizzy Property Team
★★★★★ 5/5
GoogleCan't recommend Hizzy enough, Ross did everything he said he would do, worked hard to keep everything moving forward and stayed in contact regularly. The guys there are helpful, very professional and genuinely happy for people that get to move to the area. Very pleased we got to buy from them, will absolutely be using them if we every decide to sell (unlikely to happen though!)
Matthew · 14 March 2026
Agent replied · 14 April 2026
Thank you so much for your lovely review, it really means a lot to the whole team. Ross worked hard to keep things moving and keep everyone updated, so he’ll be really pleased to read this. We’re delighted we could help you secure your new home and that you had such a positive experience with us. Wishing you many happy years in your new home and welcome to the area! If you ever do decide to move in the future, we’d of course be more than happy to help again. 😊🏡
★★★★★ 5/5
GoogleWe had a fantastic experience with Hizzy selling our home. Both Ross & Lee were extremely helpful, approachable and personable throughout the entire process. I really appreciated receiving updates and messages through the WhatsApp chat they set up. I would thoroughly recommend Hizzy to anyone looking to sell their home, and will definitely use them again if I move again in the future!
Ryan · 9 November 2024
Agent replied · 23 November 2024
Thanks for your review Ryan, it was a pleasure to help you guys move and we really appreciate your custom. All the best!
★★★★★ 5/5
GoogleI can't recommend Hizzy enough. From the start of the process of selling my house right to the end their customer service has been fantastic. Most importantly, their communication has be outstanding throughout the whole process. I have been kept fully in the loop at all times and not once had to chase anything. In fact, they have always beaten me to it and contacted the other parties involved before I've even asked. I wouldn't hesitate to use Hizzy again and recommend them to everyone. Massive thanks to Lee, Ross and Verity. You've made a potentially very stressful situation smooth and stress-free for everyone.
Brittany · 24 September 2023
Agent replied · 1 October 2023
Thanks Brittany for such a lovely review. I’m glad you felt that we delivered on our service to you. You have genuinely been so lovely to deal with and we would like to wish you all the very best in the future! Oh and thanks for the chocolates 🍫 🤩 …
★★★★★ 5/5
GoogleWe chose Hizzy for our recent sale because Kathy had used Hizzy in the past to both buy and sell properties and found them knowledgeable, professional and understanding when things got tough. They were in constant contact keeping us up to date with the progress of the sale. They go above and beyond chasing solicitors and delivering documents when needed to our own solicitor. We would highly recommend Hizzy above all other Estate Agents.
Special thanks to Lee, Ross & Verity.
Kathy, Gill &ElainePositiveResponsiveness, Quality, Professionalism, Value
Kathy · 27 August 2023
Agent replied · 6 July 2023
It's been a pleasure dealing with you. Thanks so much for your kind words and review, all the best!
★★★★★ 5/5
GoogleMany thanks to Lee and Ross at Hizzy for a brilliant service. They inspired confidence right from the start. The marketing was spot on…great photos and everything went live within just a few days! The viewing process was particularly impressive, excellent use of WhatsApp for super speedy processing of enquiries and setting up of viewings. In fact, communication via WhatsApp was incredible throughout. I was always kept informed and expertly guided through the twists and turns of the house-buying process (thank you Ross 😊). I cannot recommend Hizzy highly enough!!
Caroline · 25 August 2023
Agent replied · 28 August 2023
Thanks for your very kind review Caroline, it means a lot to us. It’s been a pleasure dealing with you as our vendor, and our buyer. Wishing you all the very best from the team at Hizzy
★★★★★ 5/5
GoogleHizzy are great to work with. Ross was very helpful and kept us updated throughout.
Georgia · 14 February 2026
Agent replied · 14 April 2026
Thank you so much for the kind review! 😊
We’re really pleased to hear you had a great experience, and Ross will be delighted to know his updates and support were appreciated. All the best, and thanks again for choosing Hizzy. …
★★★★★ 5/5
GoogleWe bought a property being sold through Hizzy Property. Ross the estate agent was extremely friendly and helpful throughout the process bridging the gap between buyer and seller which sped the process along extremely quickly, enabling us to complete within 8 weeks. If we ever decided to sell we will certainly be using Hizzy property to do so.
Dillon · 24 March 2026
Agent replied · 14 April 2026
Hi Dillon,
Thank you so much for taking the time to leave such a great review, it really means a lot to us.
We’re delighted to hear that you had a positive experience buying through us and that Ross was able to help keep everything moving smoothly and efficiently. Completing within 8 weeks is a fantastic result, and we’re really pleased we could play a part in making that happen for you.
Wishing you all the best in your new home, and if you ever do decide to sell in the future, we’d be more than happy to help!
Best regards,
The Hizzy Property Team
★★★★★ 5/5
GoogleOur experience with Hizzy was refreshing, in that they were always honest with us. Our chain provided some challenges and Ross in particular was tenacious in chasing back down the chain to clear blockages.
Communication was easy, calls or WhatsApp and messages were always passed on within Hizzy.
We are now sitting in our new house feeling very thankful.
Iain & Stella
Iain · 14 February 2026
Agent replied · 14 April 2026
Thank you so much for such a thoughtful review, Iain & Stella 😊
We’re really glad you found the experience refreshing and appreciated the honesty throughout, especially with a challenging chain. Ross will be delighted to hear his persistence and communication made a difference in getting things over the line.
Wishing you all the very best and lots of happiness in your new home. Thank you again for trusting Hizzy 🏡✨
★★★★★ 5/5
GoogleCouldnt wish for anything better purchasing from hizzy. It took longer than expected and they always kept in touch. Thank you Karen &Simon
Karen · 14 November 2025
Agent replied · 14 April 2026
Thanks for your kind review Karen, all the very best in your new home.
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