Trusted Agent profile · Hackney

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Woolliams Property Services Hackney reviews

4.6

★★★★★ Excellent

88 reviews across 3 platforms

Hackney, N1 6DX

Woolliams Property Services's office in Hackney is rated 4.6 out of 5 across 88 reviews on three platforms, including 43 Google reviews rated 4.5.

Google logo

4.5 / 5

43

Reviews on Google

This office

Facebook logo

4.1 / 5

9

Reviews on Facebook

This office

Trustpilot logo

36

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

1/5

Trustpilot

As bad and rude as they come

Really really bad business. Me? A cash buyer willing to pay the asking price; one problem, the estate agent owner has a very bad attitude! Add to that, clearly bad / low valuations and refusals to allow potential buyers to view, etc. This possibly / probably to allow quick sales to "special" buyers; quick commissions for Woolliams but lousy sales price for their sellers, plus real buyers not allowed to achieve market prices / buy. Have been reliably told that Woolliams get friends, family, etc to leave fake positive reviews! BAD for sellers and buyers.

Brendan · 29 January 2026

Agent replied · 10 February 2026

Dear Mr Thompson, Thank you for the review. We do not have you registered on our data base, we have never spoken so can only assume this is a fake review of our company. Yous sincerely Danny Woolliams

5/5

Trustpilot

We cannot recommend Woolliams highly enough

Danny Woolliams is a diamond amongst agents in North Devon and Torridge. His experience shone through as soon as we met him. He was the first agent to explain how RightMove works. In this difficult market he will find a way to sell your house, as he did for us. He is genuinely unlike any estate agent we have ever met - persistent, persuasive and patient - and we cannot recommend him highly enough.

Gordon · 9 February 2026

Agent replied · 10 February 2026

Dear Gordon & Cathy, Thank you for the kind words in this review. It has been an absolute pleasure to have sold your property enabeling you to make that magical move to sunny climes. We started out as client and estate agent and have ended as very good friends. Kindest regards and all the best for the future Danny

5/5

Trustpilot

Actually, 5 stars aren't enough ...

A great recommendation from my schoolmate, John. Wow! Fantastic, friendly and competent service, always available for questions and support. Amazing photos of the rooms by Jess, Lucy did great viewings (obviously) and Danny really went the extra mile for me and for my brother in many ways. Can 100% recommend this company. Thank you again for making sure things ran smoothly.

HELEN · 15 May 2026

Agent replied · 16 May 2026

Hi Helen, Thak you for that lovely review of me, Lucy and Jess. We are all humbled by what you've said about us and it's been an absolute pleasure to have helped you and Tony sell your former family home. Kindest regards Danny

5/5

Google

A great recommendation from my schoolmate, John. Wow! Fantastic, friendly and competent service, always available for questions and support. Amazing photos of the rooms by Jess, Lucy did great viewings (obviously) and Danny really went the extra mile for me and for my brother in many ways. Can 100% recommend this company. Thank you again for making sure things ran smoothly.

Helen · 15 May 2026

Agent replied · 15 May 2026

Hi Helen, Thank you for the kind words and recommendation, so glad both you and Tony have been pleased with everything we have done for you. It's been a pleasure working with you over the past few months during the sale of your former family home. kindest regards Danny

5/5

Google

A huge thank you to Lucy, who, when showing us around properties, is exactly what you need. Calm, friendly and approachable. We found that when we were being showed into properties, Lucy was the least pushy estate agent, allowing us to explore the property (with supervision from a distance) and discuss what we would do without being interrupted. Thank you for being so lovely!

Callie · 9 September 2024

Agent replied · 19 June 2024

Thank you for your kind words and sorry we didnt have a property that suited your requiremnets. Good luck with everything and if you need any help in the future please come back to me.

5/5

Google

Lucy impress me so much when showing me around a property that I knew when I went back on the market that it would be Woolliams that I chose. Lucy is very knowledgeable and real lovely friendly professional person who has made my sales experience far easier than it could’ve been. She really got my house and put her heart in soul into selling it. Then once I got an offer Lucy and Danny, both went out of their way, to make it as stress free and seamless as possible I cannot thank either them enough for all they have done. Highly recommended and Five Star Service

Marie · 3 March 2025

5/5

Trustpilot

Efficient, professional and friendly

We used Woolliams to sell our mum’s house at a time when property wasn’t selling very easily. The process was very straightforward and Lucy kept us updated at every stage. She made sensible useful suggestions to make the house more saleable and even put us in touch with a solicitor. She answered our queries quickly and I know she worked hard to sell the house with success. I would recommend this company to anyone wishing to sell a property.

Deborah · 31 August 2024

1/5

Facebook

Worst Barnstaple estate agent IMHO As a seller I contacted most estate agents via the Rightmove app; you enquire with one agent and it asks you if you want to send to all others. I received auto-responses from each. I emailed all back all with specifics of our home and what we were were looking to buy (we wanted to downsize from our existing 6/7 bedrooms to 4 and would consider buying in advance of moving out and renovating). I received responses from everyone, many very keen due to our property address. Woolliams was probably the most generic lacklustre response of all of them. I followed up by checking out each agent's location and portfolio. No disrespect to Woolliams, but their non-prime location and lower end mostly for rent portfolio (absolutely no shame in that) meant they were unsuitable IMHO to sell our existing home. As a buyer We saw a listing by Woolliams on Rightmove that was in a very good location in Newport but needed significant renovation. I enquired and made a viewing appointment. We met Danny Woolliams at the property and he seemed agitated as he got out his car. I am wheelchair bound and he made no effort to assist (e.g. allow us to park closer on the driveway); other agents showing us other properties were very helpful, not Danny. He refused to help me get in the house; other agents helped when viewing elsewhere. Danny clearly had not read the emails I sent him to explain what we wanted; he asked “What is it you are looking for?”. I have a speech defect (which is why I set out our wish list in the emails) but Danny made no attempt to listen; he simply said “Look, I don't understand you” and then proceeded to talk over me while I was explaining things to my wife. What made it worse is he completely trashed the property we came to view, telling us point by point how bad it was, which was bizarre. Of course, Danny was actually dissing the one we had come to view and started trying to switch us onto a completely different (in every way, including the area / location) property on the basis it was what we really should be looking for in his opinion! In short, Danny was exceptionally unprofessional and rude. I complained about his conduct by email but was met with denial of wrongdoing. A few days later, my wife asked me to enquire for her about another property (I told her I did not want to view as it clearly had issues from reading between the details lines, and I did not really want to meet with Danny again). I made an enquiry for her anyway, but she was / we were ignored. When we followed up (RSVP) a couple of times, Danny refused to show it to her / me (I already said I wasn't going to view with her but asked about some apparent issues with it). No loss for me but my wife was upset to have been treated like she was (she did not say anything critical to Danny and the property we were looking to buy would be hers, in her name alone as I have MND and only a limited time to live, it makes sense). I could have said much more in my review but held back. e.g. Some of what Danny told us about other clients was totally inappropriate if not unlawful.

Mark · 9 June 2024

5/5

Google

The Woolliams team in Barnstaple have recently marketed & sold our property in Bickington, North Devon. With their understanding and knowledge of the local area, this daunting task was undertaken with fantastic communication throughout the process. I would definitely recommend Woolliams to anyone wanting a stress free and professional property sale. Thank you Danny & Lucy. ☆☆☆☆☆

Gromit · 3 March 2025

5/5

Trustpilot

Thank you Danny and Lucy for selling…

Thank you Danny and Lucy for selling our House, and also purchasing through yourself. Went above and beyond to help get the process done and we couldn’t be happier. Would highly recommend! Best experience we have had when purchasing a property

Joe · 26 June 2025

5/5

Trustpilot

Recommended agent for Barnstaple area

Very helpful to sell my father’s property, sale agreed within 2 weeks & completed in just over 3 months. We were kept up to date with the progress & helped sort out energy certificate & servicing the boiler. Would totally recommend for an agent in the Barnstaple area

Joanne · 24 June 2026

5/5

Trustpilot

Woolliams made selling our house reallly easy

Woolliams made selling our house really easy, and were very helpful and accessible during the whole process. Above and beyond.

TC · 13 May 2026

Agent replied · 15 May 2026

Hi Tony, Thank you for the review of our company. It's always reassuring for us to see that clients appreciate the work we do on their behalf when sellin their home. The gifts from Helen were a real surprise. All the best for the future. Kindest regards Danny

5/5

Facebook

Thank you Danny and Lucy for selling our House, and also purchasing through yourself. Went above and beyond to help get the process done and we couldn’t be happier. Would highly recommend! Best experience we have had when purchasing a property

Joe · 21 May 2025

1/5

Google

Do not bother using they sold my parents house they disclosed to different buyers what I may except, comments from different viewings we like the bungalow but have been told you will expect less , and I had lots of interest at the advertised price so why tell people my lowest offer very unprofessional

N · 13 April 2026

5/5

Trustpilot

A Professional property service

The Woolliams team in Barnstaple have recently marketed & sold our property in North Devon. With their understanding and knowledge of the local area, this daunting task was undertaken with fantastic communication throughout the process. I would definitely recommend Woolliams to anyone wanting a stress free and professional property sale. Thank you Danny & Lucy. ☆☆☆☆☆

Neil · 19 October 2024

5/5

Trustpilot

Highly Recommended

Danny and Lucy were extremely helpful and supportive and pro active going beyond what an estate agency would normally do. They were always amiable and informative and were always prompt in answering any queries. They were still happy to help even though we did not purchase a property through them. We would not hesitate to use them in the future.

Philip · 25 July 2024

1/5

Google

Useless. When trying to view a house for rent, they demanded for us to complete a full reference before viewing. Just as lazy as one can get. Moreover, both my wife and me keep getting requests for this reference despite having called them asking to cancel this.

Klim · 13 August 2025

Agent replied · 13 August 2026

Thank you for your feedback. We do ask potential tenants to complete a form prior to viewing a property. This was in response to complaints from potential tenants who felt that we had wasted their time showing them around properties, only for them not to meet the criteria when they wanted to apply. Completing the form allows us to assess whether a prospective tenant is likely to meet the criteria required for the property and therefore not waste their time viewing properties that they would not be able to meet the criteria on. This is fairly common practice from most Letting Agents.

5/5

Google

Danny & Lucy were so helpful, efficient and competent. Very accommodating arranging viewings and answering queries, making the whole process as easy and stress free as possible-would highly recommend

Jan · 13 March 2024

Agent replied · 19 June 2024

Thank you Jan, it was a pleasure working with you and Richard. Kind regards Danny

5/5

Trustpilot

Outstanding

Outstanding! Independently run estate agents with the personal touch. Cannot thank Lucy and Danny enough for their invaluable help and advice with selling our mum’s house. They kept us in the loop the whole time and all went smoothly. Highly recommend. Kerry Elliott

Kerry · 3 December 2024

5/5

Trustpilot

Woolliams Feedback

The Team at Woolliams were supportive throughout the entire process from the point that the property was listed to the completion date. This included dealing with the Solicitors once the sale was agreed. Communication was excellent (and at a personal level). I knew of all the viewings and we spoke regularly on progress. The advice I was given was sound and based on years of experience in the local property market, as well as current trends. I recommend Woolliams most highly.

Mr · 31 March 2025

5/5

Trustpilot

excellent personal service

Woolliams have been our agent since 2007 and Danny(& also Jess)have always been there to help & guide us throughout and always available when needed(and returned phone calls!!) They have now sold our cottage,talking us through step by step,a truly professional service. Would recommend Woolliams to anyone with a property to let,sell,or buy. Thanks Danny,been a pleasure to know you.

Paul · 2 August 2017

Agent replied · 23 August 2024

Hi Paul, thanks for the kind comments, it's been an absolute pleasure looking after your property for the last 10 years. Now that it has been sold too, may I wish you and Christine a very happy retirement.

5/5

Google

Excellent service from beginning to end. Friendly and extremely helpful. Thank you Danny and Lucy.

Hannah · 14 March 2024

Agent replied · 19 June 2024

Many thanks for your kind review.

5/5

Trustpilot

Fantastic

I have recently exchanged contracts on my house sale and I just want to thank Woolliams Property Services for the excellent and professional help & guidance they have given throughout the process. Lucy in particular has been with me every step of the way and has been supportive, efficient and knowledgable during all aspects of the sale process. I would highly recommend Woolliams Property Services to anyone thinking of buying or selling a property.

Miss · 13 June 2023

Agent replied · 23 August 2024

Hi Barbara, Thank you for the kind words, it has been a pleasure to have had the opportunity to help sell your beautiful home. We wish you all the best for the future, and don't forget we are always here to help if you need assistance or advice when you're ready to buy. Danny

5/5

Trustpilot

Lucy has been amazing!

Lucy has been brilliant from start to finish, always keeping me updated about the progress of my house purchase and home out of her way to ensure everything went smoothly. Can’t recommend her enough! Thank you for everything.

Charlotte · 13 August 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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