Trusted Agent profile
★★★★★
1,068 reviews across 2 platforms
17 Lower Clapton Road, Hackney, E5 0NS, Hackney E5 0NS
Winkworth's Hackney office at 17 Lower Clapton Road is rated 4.1 out of 5 across 1,068 reviews on two platforms, including 189 Google reviews rated 4.9. The 879 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.
Trusted Agent 2026 results for Winkworth. Each award is assessed separately from the review sites.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
TrustpilotHighly recommended agent
The Lettings and Sales teams at Winkworth worked in tandem and went above and beyond to complete a recent property transaction. They kept in touch and were always available to assist and advise at short notice. Highly recommended.
5/5
TrustpilotService
Service Helpful Communication
5/5
TrustpilotNatasha provided me with excellent…
Natasha provided me with excellent service. Very professional, she listened to what I actually wanted which made the whole experience stress free as I didn't feel like I wasted my time looking at properties that didn't fit in with my preferences! Thank you so much!
1/5
TrustpilotWouldn’t recommend to any students…
Wouldn’t recommend to any students looking to let a house. Had an awful experience and, because we were students, they felt as though they could swindle us out of more money and treated us awfully just because we were slightly younger.
5/5
TrustpilotExcellent
Excellent, thank you thab
5/5
TrustpilotNo hesitations
Nothing but positive things to say about our experience as renters with Winkworths. Michael Ferguson, our contact, was very helpful and always resolved our issues quickly.
1/5
GoogleIf you're a tenant, avoid at all costs.
We’re sorry to hear that you had a negative experience with Winkworth Hackney. Our understanding, is this experience dates back to 2016 at a time when the office was under the management of another franchisee. I would like to reassure you that a new management team has been in place since December 2016. We are disappointed to receive negative feedback as we work hard to offer the high levels of customer service, attention to detail and a the very best outcome for both landlords and tenants. If you would like to discuss your experience further, please do not hesitate to call our director, Hamish Allan on 020 8986 4216.
5/5
TrustpilotGreat service from Josh
Josh O helped me find a rental property. He was far more helpful and professional than other agents from the initial phone call through to advice and selection. Thank you
1/5
TrustpilotReceived an incredible email from the …
Received an incredible email from the manager of their Battersea office who out of the blue sent an email asking to forcibly remove my furniture, this followed a whole bunch of miscommunication across the lettings process. Definitely do not use
5/5
TrustpilotWe had a great experience with Fraser…
We had a great experience with Fraser and Stacy helping us find our home to rent as well as the process of moving in. Thank you to the whole team.
5/5
TrustpilotWinkworth Poringland
Winkworth Poringland. Brilliant agents from start to finish! Competitive, extremely professional and kept us informed weekly on the progression of the sale. Would recommend above all other agents!
5/5
TrustpilotIncredible service
Incredible service. Super competent and highly efficient on solving all issues and maintenance. We were assisted by Daniel Avci who was meticulous and extremely honest with all information and conditions. We were extremely pleased with the entire tenancy.
5/5
TrustpilotCommunication has been easy and straight forward
My experience so far has been good. Communication has been easy and straight forward with Nishi Shah. Looking forward to continue the process and buying my first home.
5/5
TrustpilotGreat service from Winkworth
Raphael worked on the sale of our house and he was fantastic, kept us updated and helped the sale go through seamlessly. He was knowledgeable and professional.
1/5
TrustpilotThey always say they can do nothing
They always say that they can do nothing.So disappointed with it. I cannot checkout and get my deposit back. I feel very disappointed and upset. My suggestion is, NEVER USE IT!!!
5/5
Trustpilotexcellent
So far, excellent company. Janie in particular has gone above and beyond on more than one occasion. Always dealing with any issues promptly and professionally.
5/5
TrustpilotVery professional service provided by…
Very professional service provided by Ajay, Shilpa and there team.would always recommend Winkworth kingsbury. Very friendly service . Keep It up the great work. 👍🙏
5/5
TrustpilotAjay & Winkworth Team
Great company to work with polite staff and great communication. Ajay makes the process so easy, pleasure to work with him and the winkworth team
5/5
TrustpilotSuch a positive experience renting with…
Such a positive experience renting with Winkworth Kensal Green. Aaron, Fabian, Stacy, all highly professional, extremely knowledgeable, attentive and personable. Above and beyond.
5/5
TrustpilotWinkworth Kensal are great
Known the team at Winkworth Kensal for years and they remain my favourite agents, for sales or lettings. They're decent, fair and on it!
1/5
TrustpilotAgent in Tottenham brand I was deaing…
Agent in Tottenham brand I was deaing with, complete apathetic , cleary telling fibs about offers and not passing communications to the seller. Avoid.
4/5
TrustpilotI had very good experience dealing with…Nishi Shahhah at Winkworth
I had very good experience dealing with property matters with Nishi Shah. She has always responded promptly and dealt with situation appropriately.
4/5
TrustpilotA very professional yet approachable…
A very professional yet approachable Lettings Team. They were easy to contact and prompt at responding to any queries I had.
5/5
TrustpilotGreat service
Amazing services from the guys at Winkworth, very through and professional - happy to recommend them to my friends and family.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Winkworth's Hackney office has 1,068 reviews across two platforms: 189 on Google, 879 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Winkworth Hackney is rated 4.1 out of 5 across all 1,068 reviews, and 4.9 out of 5 on Google from 189 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Winkworth, London won Trusted Agent.
Winkworth Hackney, 17 Lower Clapton Road, Hackney, E5 0NS, Hackney E5 0NS.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.