Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAvoid
To echo another review, our experience as a buyer with James was unfortunately very negative. He was aggressive and unnecessarily rude throughout the process. If we hadn’t been under time pressure to proceed with the purchase, we would have seriously considered withdrawing based on that experience alone. While this approach might suit sellers, from a buyer’s perspective it was deeply off-putting.
Ay · 23 June 2025
Agent replied · 22 October 2025
Thank you for taking the time to write feedback and we are sorry that you were not happy about our service. We do aim to provide a professional, efficient and courteous service to both sellers and buyers. We are not sure which property you purchased, please send us more details so we can better respond to your review, please also feel free to contact us directly. With best wishes, Wild & Co.
★★★★★ 5/5
GoogleJames and his team at Wild & Co were very professional and efficient. I initially used them to rent my flat out and they found me a great tenant who kept the flat immaculate. James Wild then managed to communications with the tenant when I was looking to sell. Both the lettings and sales service were top quality.
Chris · 27 March 2026
★★★★★ 5/5
TrustpilotGreat estate agents !
We have bought, sold and rented our properties with Wild and Co for years and we love the personal, professional and knowledgeable experience they provide. James is fantastic and so is his team!
Benoite · 16 September 2026
★★★★★ 5/5
GoogleHad a fantastic experience purchasing a flat with Wild & Co. James and his team made the entire process incredibly easy and completely hassle-free. From start to finish, they were professional, responsive, and genuinely helpful. What really stood out was how supportive they remained even after the process was completed, something you don’t often find. Their knowledge, efficiency, and friendly approach made all the difference. Highly recommend Wild & Co to anyone looking for a smooth and stress-free experience.
Sebastian · 22 August 2025
★★★★★ 5/5
TrustpilotHappy Tenants
We are tenants in a Wild & Co rental property and have had a great experience over the past two years. James and his team have been amazing from our very first viewing right through to today. They’re always available and willing to help… James even once assisted us at 8am on his day off. Any maintenance issues we’ve had have been resolved quickly and efficiently, both by Wild & Co and the landlords. We’re very happy tenants.
CC · 11 July 2025
★★★★★ 5/5
GoogleI used Wild and Co to manage my rental property for several years and also to market to sell.
James was fantastic during that time. He is honest and efficient and used initiative to help my tenants when he couldn’t reach me because I was at work. He always explained costs clearly and was able to appropriately and fairly negotiate my contribution to any costs as a landlord, as well as keeping my tenants happy ensuring all urgent repairs were done.
He helped me out above and beyond several times, by allowing me to spread management fees over multiple invoices.
James did his best to keep any maintenance costs manageable and reasonable and he was always on top of any certificates that needed doing.
Whenever I have dealt with anyone else in his office they have been professional and helpful.
James was honest when marketing my property and never exaggerated what he believed it was worth - he also let me know when he thought an offer was too low. He achieved the top of what I expected only a few weeks after I marketed the property to sell.
James was extremely helpful throughout the process, which was a complete nightmare due to my property being a leasehold. He was more helpful than any other party involved, although organising the paperwork was not part of his job role. He helped keep the buyer engaged in a difficult process with many enquiries back and forth with solicitors and leasehold.
I have no hesitation recommending Wild and Co for rental management or sale.
I can’t speak for my tenants but they seemed happy and James always advocated for them when it came to prompt repairs and negotiating costs. He is honest and fair.
Their fee was worth every penny, both at sale and during rental management.
Ngaire · 2 April 2025
★★★★★ 5/5
TrustpilotKnowledgable
Knowledgable, efficient and great to work with! James is my go to guy!
David · 16 September 2026
★★★★★ 5/5
TrustpilotProfessional, responsive and reliable
We recently sold our 1-bedroom flat with Wild & Co, and the entire experience was seamless thanks to their exceptional team. From start to finish every agent we worked with was incredibly professional and responsive. Special thanks to James and Travis who truly went above and beyond to support the sale. They were always available to answer any questions and were proactive in addressing any concerns from potential buyers. We couldn’t have asked for better service and would highly recommend Wild & Co to anyone looking to sell their property!
Igor · 6 January 2025
★★★★★ 5/5
GoogleI had a really great experience with Wild & Co. From start to finish, the service was professional, efficient, and genuinely helpful.
Communication was clear throughout, and everything was handled smoothly with no stress. They went above and beyond to make sure everything was sorted, and I felt completely looked after the whole time.
I wouldn’t hesitate to recommend them to anyone, honestly one of the best experiences I’ve had. Thank you again!
Joey · 3 April 2026
★★★★★ 5/5
TrustpilotJames was extremely helpful
James was extremely helpful. Couldn’t recommend Wild & Co more!
Barney · 28 July 2026
★★★★★ 5/5
TrustpilotExcellent service
James and his team have been brilliant, from first visit right through to getting tenants installed in our flat on Britannia walk. He helped with all the steps of the process, kept us informed and was efficient and friendly. Would very highly recommend him and Wild & Co more generally.
Consumer · 7 July 2025
★★★★★ 5/5
GoogleFantastic agency with personalised service. James is always available to answer questions and help. Could not recommend more.
Josefina · 3 April 2026
★★★★★ 5/5
GoogleI am thankful to the Wild & Co Property Services Ltd, as a new professional working in the London area. I travel often for work, and it can be incredibly intimidating finding an accomadation that meets your needs. If it was not for Wild & Co services I am confident I would have struggled severely to be able to find an affordable private accomadation in time.
Zachary · 3 April 2026
★★★★★ 5/5
TrustpilotThe team at Wild & Co are outstanding
The team at Wild & Co are outstanding. Not only did they assist us in the search for our new home, but they found us the dream one! Enormous thanks to James for answering all or questions, being meticulous with detail when I wasn’t - to ensure a smooth running process and for the endless patience when it comes to the complex process that is property management. We’re really grateful for such a wonderful team to guide us through this process and everything to work out so seamlessly in the end. Thanks guys!
Ayla · 15 February 2024
★★★★★ 1/5
GoogleI Just called & spoke to James the owner & manager of sales in their only branch in Hackney. What a rude & arrogant man. I called to get information on potentially selling my house through them & he told me to, "go sell it myself". Gosh with his attitude I would be in no doubt better at trying to sell it myself or go to one of his many competitors than using his company. I called him back to tell him how rude he was to me yesterday & he continued to speak rudely to me. I explained to him how if he where to sell my place potential clients would have to speak to him & if he where to treat them how he spoke to me, a potential client, then a normal person wouldn't want to deal with him. What a rude & difficult person he is to deal with I thought, I would have thought that with so much competition out there especially with estate agents folding & being in the customer services sector the very least one would expect of a sales Manager/owner is for them to be polite the most basic of requirements to potential customers.Gosh 22 years in the business & you still have not learnt that one simple fact...
Ace · 25 October 2018
Agent replied · 23 October 2024
I’m very sorry you were not happy with our service, although I’m not sure your review is a completely accurate reflection of our conversations. As I explained, it’s hard to give an accurate valuation if you don’t want us view your property, though I did email you information about sales of several similar properties in your area to give you an idea of the range. I wish you every luck in selling the property and hope you manage to achieve the price you’re aiming for.
★★★★★ 5/5
TrustpilotFrom my very first conversation with…
From my very first conversation with Sean @ Wild & Co. he was so polite, professional and helpful. Albeit we did not find a property through him, it definitely was not for lack of his trying on our behalf. I would like to thank you very much. It was a pleasure liaising with you.
YS · 17 February 2026
★★★★★ 5/5
TrustpilotDavid was amazing
David was amazing, very calm throughout what can often be a stressful process, he kept us informed all the way and provided a first class service . Would highly reccomend
Michelle · 6 June 2025
★★★★★ 5/5
GoogleWe have just moved out of a house let and managed by James and the Wild & Co. team.
Immense from start to finish. Various maintenance challenges overcome quickly and without fuss by James and his team of contractors. Including a slick move-out / deposit return etc too.
Thank you James ! We will be back !
STEVE'S · 9 May 2024
★★★★★ 1/5
GoogleJames was extremely rude on the phone since the first time we spoke to each other. Unlike other agencies they send informations in a really messy way in the emails and on the phone instead of making it simple and clear. And James called me and shouted at me and made the problems about me.
Steven · 17 April 2021
Agent replied · 23 October 2024
I am sorry you feel you did not have a good experience with my company. However, we do have to disagree with your version of the events. Your viewing was confirmed via email (& our system confirms the email was delivered and opened). My … More
★★★★★ 1/5
GoogleI called to arrange a flat viewing as soon as they posted the ad on Rightmove on Tuesday. The person who I spoke to said they’re collecting numbers and will come back for viewing appointments. On Wedn, I got an email from Ovi that asks for availability to arrange the viewing for Saturday. I replied but haven’t received a confirmation. So I called Ovi on Thursday morning to ask for the viewing confirmation. He said he’s waiting for confirmation from tenants but he’ll confirm latest by Friday. Today is Friday, and it’s late afternoon, I just called him and he said his colleague arranged the viewings YESTERDAY when he was off!? And all slots might have been BOOKED. I got confused/upset and wasn’t sure if I spoke with him yesterday but checked my last called numbers after hung up and yes it was him who I tried to get confirmation a day ago. He is obviously not doing a right job. Try to stay away from Ovi. Finding a house already a messy job, no need extra hassle.
Zeynep · 17 April 2022
★★★★★ 5/5
TrustpilotVery Happy
My experience with Wild & Co has been fantastic. I am a landlord and the lettings team have been wonderful, they are very quick and responsive and have helped me every step of the way when letting out my properties. James and David especially were great and I look forward to working with them again in the future. I couldn’t recommend them more!
Musab · 8 October 2025
★★★★★ 5/5
TrustpilotThank you again James and team at Wild…
Thank you again James and team at Wild and Co
Sertach · 14 November 2025
★★★★★ 5/5
GoogleWe had a tricky sale and purchase to get through before the stamp duty holiday, and we are sure it would not have happened without James on the case! In the last stages he did the job of all 3 estate agents in the chain! He kept is informed all the way, always responded quickly to emails and messages, and made sure we understood everything clearly. Thank you James, we really appreciate your hard work on our sale.
Chloe · 17 April 2022
★★★★★ 5/5
TrustpilotAlways honest, professional & reliable
I’ve always found James and his team at Wild & Co honest, professional and reliable. They have specialist local knowledge and are greet to work with with. Would definitely recommend
Anne-Marie · 27 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
