Stirling Ackroyd Hackney reviews

★★★★★ 5/5

Trustpilot

Renewal letting of my property

Abhijit Gooptu (Abby) (56 Borough High Street office) did an excellent job regarding the renewal of my flat contacting me well in advance and managed to get a deal that suits me fine and must have worked well for the tenants too. I am very pleased the way Abby and of course Stirling Ackroyd as a whole worked on my behalf.Thank you very much.

Raul · 10 October 2017

★★★★★ 5/5

Trustpilot

Amazing Property Managers!

Arran Southern and his team are great property managers and I'm extremely pleased with their professionalism and expertise in this area. They make the landlord experience hassle free for all of us! Great team work!

Customer · 2 February 2022

★★★★★ 5/5

Trustpilot

Professional, prompt , personable- perfect!

I found Sufina and the team to be exactly what you need and want - prompt, thorough, and professional, also very polite and personable,

MS · 14 April 2023

★★★★★ 5/5

Trustpilot

Great customer service from Alex

Alex was very good on the phone , very informative and was quite easy to understand him. Great service , thanks Alex.

Lucian · 12 June 2023

★★★★★ 5/5

Trustpilot

Thank you Kieran for all your hard work! ⭐️⭐️⭐️⭐️⭐️

Kieran Hogan is possibly the most diplomatic estate agents I know, his local market knowledge is unrivaled and he should win awards for his patience which knows no bounds.Thank you Kieran for all your hard work!⭐️⭐️⭐️⭐️⭐️

Junayed · 22 November 2021

★★★★★ 5/5

Trustpilot

Excellent service provided ,

Excellent service provided ,, the staff are very good and friendly. I will highly recommend Rino Russo for his excellent skills .

Roman · 7 June 2023

★★★★★ 5/5

Trustpilot

Stirling Ackroyd review

Searching for a home can be stressfull and difficul. Casini Bikram was very professional, caring and helpful and Top notch!

Nora · 2 August 2023

★★★★★ 5/5

Trustpilot

Efficient service

Ellie has been very efficient and diligent in following through in following through in the valuation process of my property. Great service.

S · 3 June 2023

★★★★★ 5/5

Trustpilot

Housing experience

Mr. Casini vikram is a very kind and down to earth individual. Even though I was being a little bit different he found a way to calm me down. By bringing me some really good options.This facility must be honoured to have a personel like Vikram because he is amazing.Now all I’ll be looking up too is the options he provided for me and I hope I get a place of my own😊

Abdul · 24 February 2023

★★★★★ 5/5

Trustpilot

Pro-active when dealing with issues for our family property portfolio

Rebecca Heslam at Stirling manages a number of properties for my Father and I. She is always pro-active and removes a lot of stress from our shoulders. She is forthcoming with any repairs, insurance claims or tenant issues. She always handles sensitive issues calmly and with experience. Thank you for all your help Rebecca and I would recommend Stirling to any other landlords as they have provided a first class service when managing our property portfolio. My only issue is getting hold of Rebecca over the phone as she is so busy!

Ali · 25 May 2022

★★★★★ 1/5

Trustpilot

The review is for Townends (now Stirling Ackroyd)

The review is for Townends, which Stirling Ackroyd took over.After I moved out, 5 months passed and I am still unable to get my deposit. The level of engagement from the team was abysmal. I raised the dispute with the ADR and getting ready to take the matter to the court.An update as of May 2022After 6 long months I was able to get my deposit via the adjudicator at the Dispute service. Throughout the process Stirling Ackroyd never engaged with the adjudicator nor provided any evidences. I warn tenants to stay a as from this agency.

Marjan · 24 May 2022

★★★★★ 5/5

Trustpilot

Super helpful

Nick Buckle has been super helpful supporting my house sale with prompt and thorough valuation.

Sue · 27 November 2023

★★★★★ 1/5

Trustpilot

Worst experience ever.

Worst experience ever.. the agent is even worse. Didn’t reply to emails for 3 months..no respect to client at all..

Laura · 6 July 2024

★★★★★ 5/5

Trustpilot

Dealt with Alex Ripley who was very…

Dealt with Alex Ripley who was very helpful and courteous. Very proactive in helping us to value our property and look into different options for moving

Dominic · 18 January 2023

★★★★★ 5/5

Trustpilot

Gratified to have Jessica as my property manager

Moving to a new flat, you might have felt the same frustration I had while staring at the complicated boiling system wondering how’s the programming work, which valve should be opened which should remain intact…or browsing Amazon for hours to find that missing pole on the curtain bar to match the other one or get the bathroom fan fixed while it’s mounted inside the vent and the ceiling height’s 9.2ft etc…I was there not long ago when I first moved to my new flat and can’t say how appreciative I am for Ms Jessica Okonkwo’s welcoming support…Just saying if your property manager is Jessica, rest assured that your property's in capable professional hands.

Amin · 20 May 2022

★★★★★ 5/5

Trustpilot

Very helpful

Very easy experience from start to finish all the staff were very helpful.

Mark · 24 October 2024

★★★★★ 1/5

Google

No regard for tenants and will only have the landlords wishes as priority. Rent raised 38% without an evaluation, number plucked from thin air! Eviction notice served lol this company are worst

T · 26 October 2023

★★★★★ 5/5

Trustpilot

Professional and knowledgeable

Dealt with David, very knowledgeable, professional and approachable.

Breda · 15 April 2024

★★★★★ 5/5

Trustpilot

I spoke to Kieran hogan about looking…

I spoke to Kieran hogan about looking into selling my property he was very good at helping with information , helped me understand what I would have to do , very pleased thankyou Kieran .

Stacey · 22 November 2021

★★★★★ 5/5

Trustpilot

Would recommend Stirling Ackroyd

Stirling Ackroyd were friendly, knowledgeable and helpful before I booked my Home Buyers Survey, and it was easy to arrange once I'd decided which survey best met my needs. The surveyor himself (Steve) produced a comprehensive report and took the trouble to ring me to talk through a couple of points too. Very impressed with the service and I would be happy to recommend SA.

Rachel · 26 September 2023

★★★★★ 5/5

Trustpilot

Absolutely amazing communication and…

Absolutely amazing communication and great knowledge. Very helpful and quick response. Ashley was perfect over the phone.

Nilesh · 21 September 2023

★★★★★ 5/5

Trustpilot

Very impressed

Very impressed! Thank you to Anita Datta for all her help in liaising with former tenants and for her attention to detail in closing the tenancy. Thank you also to Oliver Archer for his professionalism and patience and for co-ordinating the successful sale of the property.

Jackie · 1 November 2017

★★★★★ 1/5

Trustpilot

the agent is extremely slow in…

the agent is extremely slow in responding messages and emails (wouldn't reply in days). are not helpful in solving customer's issues (e.g., move-in especially). the only time they responded quickly is when they want you to sign the lease, and then, they ghosted the customer.

Supertramp · 28 August 2022

★★★★★ 5/5

Trustpilot

Fantastic professional service …

Every year when it comes to getting my flat renewed Abhijit Gooptu from the Renewals Department does a fantastic job. I always know that I am in good hands as he is very organised and starts the ball rolling in plenty of time to ensure a smooth renewal. I am very impressed with his professionalism, knowledge and so pleased with his service!

Alexandra · 11 October 2017