Trusted Agent profile Β· Hackney

Stirling Ackroyd Hackney reviews

4.4

β˜…β˜…β˜…β˜…β˜… Great

1,579 reviews across 3 platforms

338 Mare Street, Kingsland, London, E8 1HA, Hackney, E8 1HA

Stirling Ackroyd's office in Hackney, at 338 Mare Street, is rated 4.4 out of 5 across 1,579 reviews on three platforms, including 234 Google reviews rated 4.8.

Google logo

4.8 / 5

234

Reviews on Google

This office

Facebook logo

3.3 / 5

36

Reviews on Facebook

Business-wide

Trustpilot logo

1,309

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Google

Sterling Ackroyd were excellent when I was looking for a flat to rent in Hackney. Ahmed Wain in particular was friendly, professional, very responsive throughout and made the entire lettings process easy for me.

Vinay Β· 30 November 2023

Agent replied Β· 25 October 2024

Hi Vinay, thanks for the 5* and great words for Ahmed. We wish you all the very best - Claire

5/5

Trustpilot

Short but very positive experience

I am giving this rating to a particular agent : David Harvey. It was a telephone enquiry regarding viewing of a property.He was most helpful and kind and replied to all my emails very promptly .The arranged viewing was cancelled in the end but I was informed about it in plenty of time by another agent : Artie( if I remember correctly).I think I dealt with the Byfleet branch.Lovely experience

Aleksandra Β· 22 August 2023

5/5

Trustpilot

Ellie Kozaki was great with keeping in…

Ellie Kozaki was great with keeping in touch with me an updating me when new properties came to the market.

Nicholas Β· 10 October 2023

5/5

Trustpilot

Extremely happy with service

I found Jason Hirdes to be extremely helpful during the tenancy renewal process. He was excellent and was able to provide really useful advice on the current rental market which helped me to make a decision. Thanks Jason.

Jean Β· 12 December 2021

5/5

Trustpilot

Prompt reply from Ellis Craig​​​​ for…

Prompt reply from Ellis Craig​​​​ for viewing booking. Good and very professional service so far.

Danielle Β· 8 November 2024

Agent replied Β· 23 December 2024

Dear Danielle,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Excellent customer service

I have my first call with Jack he was super kind and patiently respond all my questions. Also he suggested new solutions Thanks Jack πŸ™ŒπŸΎ

Lorena Β· 16 May 2023

4/5

Trustpilot

Jake was good at what he’s doing

Jake was good at what he’s doing. Booked me in for a viewing straight and I believe his team will send me a confirmation email soon.

Moh Β· 11 April 2023

5/5

Trustpilot

great company with great employers like Anna ozog

really great proffessional company ,we took the viewing appointments immediately ,and there is a great proffessional star called ANNA OZOG,so helpful ,cheerful ,friendly and rapid response ,doing unbelievable efforts to make everyone happy ,keep working till late to make sure that she sent the contract and all the legal work in the same day ,she deserves promotion ,and really highly recommend this company

Nony Β· 20 January 2024

5/5

Trustpilot

Brilliant service so far

Tom and his team have been absolutely brilliant to work with. They are quick to reply, always explain things well and deal with issues with positivity. Very happy so far.

Mrs Β· 22 November 2022

5/5

Trustpilot

Excellent service from Mohammed Amin!

Hannah Β· 13 February 2026

1/5

Trustpilot

If your heating or hot water goes out…

If your heating or hot water goes out over the weekend, there’s no way to get any support. There is no way to get ahold of Stirling Ackroyd. You will freeze, with no hot water until they decide to respond on Monday morning.

Pam Β· 19 October 2020

5/5

Trustpilot

Sandra Holmes has been very helpful and…

Sandra Holmes has been very helpful and efficient during an initial inquiry about a property.

Marta Β· 16 January 2024

5/5

Trustpilot

James Banister - Property Manager

James Banister is the property manager you wish you had running your own home. An absolute professional; polite, organised and knowledgeable. He is impressively proactive in dealing with property issues and superbly intuitive when dealing with tenants. In short - you shouldn't rent your property without him.

Claire Β· 8 April 2019

5/5

Trustpilot

We have had fantastic service from day…

We have had fantastic service from day Spencer de Jonge from streatham branch have been in touch with every steps and had great communication through out our offer process. He have worked and communicated beyond his working hours and we really appreciate the effort he have put in our case. He has understood the time restrictions we had and supported as much as he can to fast track everything process.

Sugee Β· 23 July 2023

5/5

Trustpilot

Will and the team were fantastic

Will and the team were fantastic. Very helpful, quick to respond to all correspondence and professional throughout.

Lloyd Β· 11 July 2017

Agent replied Β· 25 October 2024

HI Lloyd, thank for taking the time to provide feedback, we appreciate it

5/5

Google

Highly recommend the team at Stirling Ackroyd. Specifically Jack who always went above and beyond and made everything so easy and enjoyable. Massive thanks!

Sonny Β· 28 May 2024

Agent replied Β· 25 October 2024

Hi Sonny, thanks for the 5* feedback for Jack and the team. We wish you all the very best - Claire

5/5

Trustpilot

Iftakhar Khan

Iftakhar KhanSenior Commercial & Land SurveyorStirling Ackroyd ShoreditchIftakhar is a very professional surveyor. He came to my shop property to discuss my requirements and made suggestions before actual work is done. This is my first time selling so I solely needed his advice.In the end and after long period of waiting, after his very supportive attitude, I sold my shop. Thank you very much Iftakhar.

Michelle Β· 22 November 2023

5/5

Trustpilot

I would recommend Stirling Ackroyd

Karina is always extremely helpful and available, it was a pleasure having her as our Property Manager. I would recommend Stirling Ackroyd. They always kept their word and were very supportive.

Bella Β· 22 September 2022

5/5

Trustpilot

I rented a property in Staines with…

I rented a property in Staines with Stirling Ackroyd and from start to finish found them extremely professional, helpful and friendly.

Nigel Β· 17 July 2024

Agent replied Β· 25 October 2024

Hi Nigel,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Thank you to Lawrence Coggins…

Thank you to Lawrence Coggins (Surveyor) and Sterling Ackroyd for a fantastic, customer focused service and a detailed survey.

Kit Β· 29 September 2023

5/5

Trustpilot

Moving in

My name is Mareen and I recently moved into my new place last week and with the help of Ryan Maher. Ryan made things so easy and stress free for me. He was very professional and helpful!

Mareen Β· 23 November 2021

4/5

Trustpilot

Taija and Chelsea delivered what they…

Taija and Chelsea delivered what they promised. We had a lot of viewings to let our property and managed to get a tenant that paid a good monthly fee. We were happy with the outcome. The one and only issue was the receipt of money. The tenants moved in on the Tuesday and we didn't receive the money until the following Monday. The timing of the tenants moving in and the receipt of money could have been handled a lot better.

Jacqueline Β· 31 July 2022

5/5

Trustpilot

Informative and Professional Service

Had a great call with Anushighan, who was very friendly and informative. Answered some of my queries and helped me along my way.

Shusangar Β· 7 June 2024

Agent replied Β· 23 December 2024

Dear Shusangar,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Alpha gets five stars

Alpha was completely professional at all stages of purchase and proved himself to be an excellent go-between when dealing with the vendor. I’d recommend SA and Alpha in particular.

Doug Β· 16 November 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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