Trusted Agent profile · Hackney
★★★★★
1,475 reviews across 2 platforms
539 Kingsland Road, Dalston, E8 4AR, Hackney, E8 4AR
Stirling Ackroyd's office in Hackney, at 539 Kingsland Road, is rated 4.4 out of 5 across 1,475 reviews on two platforms, including 149 Google reviews rated 4.9.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
GoogleMe and my partner just moved into a rented property in Dalston. We did our viewing and all communication with Christina and she was a delight from start to finish, and gave us advice on how to secure the property. We couldn’t be happier with the process and the result.
Hi Christopher, thank you for the 5* and very kind words for Christina. We wish you all the very best in your new home - Claire
5/5
TrustpilotGreat service for lettings
Recently letting a flat through Sterling Ackroyd, Donna was dealing with all the check in and check out admin and was fantastic. Her thorough knowledge of all that was required was really helpful and I would certainly recommend Donna to anyone looking for expertise in lettings.
5/5
TrustpilotStirling Ackroydd
Rahat at Stirling Ackroydd has been exceptional dealing with the letting of my property and has helped to make the process very smooth ahead of tenant move in. I would have no hesitation recommending them if you are thinking of renting a property
5/5
TrustpilotThank you so much to David
Thank you so much to David for his help and advice with my property search. Expert, friendly advice given and a really smooth and hassle free organising of my property viewings.Many thanks!
5/5
TrustpilotNew Letting
I have just started letting my property through Stirling Ackroyd and the process so far has been very smooth. Rahat has been exceptionally helpful and very communicative every step of the way, with full explanation of all the processes and a very quick response time.
5/5
TrustpilotGlad I made the switch!
I switched to Stirling Ackroyd from a previous letting agent and am so pleased I did! They let and manage the property for me and are totally professional. Emma Hawes has been particularly helpful any time I've had any maintenance issue - she's on it immediately. Peace of mind all round!
5/5
TrustpilotTop class service
Stirling Ackroyd have been brilliant in my endeavour to rent my property, in particular Sandra. 10 out of 10 for service. I will definitely use them in the future.
5/5
TrustpilotEllie was very pleasant to talk too
Ellie was very pleasant to talk too, calm and professional in speech, thorough with questions, what my needs and requirements are. Also Ellie was sympathetic when I explained my current house has been severally water damaged.
5/5
TrustpilotGreat company, highly recommend!
My initial contact with the company was with their central team in head office. I spoke to Antonios and registered as an applicant. The service was excellent. This convinced me to use Stirling ackroyd when it came to selling my house. Top level agents from first contact until the end of the process.
5/5
TrustpilotWe would like to thank Saffah Maryam…
We would like to thank Saffah Maryam and Stirling Ackroyd for sorting out the problem with our messy existing tenant.He now knows that we will not tolerate the way he has been treating our property.Thanks again Saffah for being so professional in sorting this out for us.Kind Regards,Dave & Jackie Betsworth
5/5
TrustpilotSold my property through Stirling…
Sold my property through Stirling Ackroyd Addlestone in May. Secured full asking price within a reasonable amount of time. Professional, punctual, helpful & informative. I dealt with Richard for the most part, he is a great guy & all of the above! I would highly recommend using this company.
5/5
GoogleYusuf and James were super professional and helpful with my move. Highly recommend!
Hi Meraj, thanks for taking the time to leave great feedback for Yusuf and James. We wish you all the very best in your new home! - Claire
5/5
GoogleYusuf Sadeq from the Stirling Ackroyd Dalston branch is the best realtor! He fit me in for a last minute viewing (on a Saturday) which led me to secure my apartment. He is very helpful, not pushy, easy to reach and answered all my questions and phone calls up to my move in date. Thank you for a great service Yusuf!
Hi Ana, thank you for the great 5* and kind words for Yusuf and team Dalston. We wish you all the best in your lovely new home - Claire
5/5
TrustpilotVery impressed with response to boiler…
Very impressed with response to boiler breaking down just before Christmas. Arran Southern was extremely responsive and arranged for engineers to attend asap. He was very attentive to the requirements and the firm selected was also very professional. Arran also checked on progress and we were very happy with the support provided.
5/5
TrustpilotA fantastic experience all round
Liam managed our sale brilliantly. He is polite, sharp and really understood what we wanted and helped us to get this potentially quite stressful process done with ease.As is often the case there were unavoidable delays and hassles related to our chain and searches etc, but Liam dealt with all of this very well and despite being in a very long chain, we have now sold and brought our new place without any sleepless nights.Well done stirling ackroyd. We'll be back and would recomend you to freinds.
Thanks Max, we're glad you're happy
5/5
TrustpilotGreat agency, amazing estate agent
Stirling Ackroyd is a fantastic agency that I highly recommend. I was incredibly fortunate to have Ella as my estate agent from start to finish. She was both friendly and professional, and her expertise and attentiveness made the entire process smooth and stress-free. She truly went above and beyond to ensure my satisfaction, and I'm truly grateful for her. While Stirling Ackroyd is a great agency overall, their true strength lies in hiring exceptional people like Ella.
5/5
TrustpilotOur experience with our property…
Our experience with our property manager, Letizi Lupi, has truly been exceptional! Letizi has consistently demonstrated remarkable professionalism and exceptional responsiveness. She goes above and beyond, promptly addressing all our questions and requests with a proactive and friendly approach. Her dedication and willingness to assist have made our renting experience seamless and stress-free. We feel fortunate to have Letizi as our property manager, and her outstanding service has truly enhanced our overall satisfaction with Sterling Accord. Highly recommend!
5/5
TrustpilotCalled utterly amazing and grateful
Never had such professional service like this in a while and David Rudley prove this to me every time, through busy times always kept me informed could never thank him enough plus of course other team members which were involved. This December is most definitely going to be a very Merry session.
1/5
TrustpilotTerrible Experience, Will never use again
Absolutely terrible service for tenants, avoid using Stirling Ackroyd completely if you can, their tenancy contracts are made to benefit/safeguard landlords and themselves and exploit tenants. We had a terrible experience dealing with them, the nightmare stories you hear about estate/letting agents came true in this case for us. Viewed a flat with them, made the offer, got accepted a month in advance of move in date, made the payments they asked for and then no word from them for 3/4 weeks with us chasing to understand whats going on. We were told they have a queue of processing contracts based on priority. Then 1 week before the actual proposed move in date after an email demanding a response they come back to us with a draft contract heavily in favour of the landlord which we disputed and ask for a compromise and were told that nothing will be changed and that if we dont agree to their terms we can "forget about our deposit". These guys are one of the worse type of agents we have come across so far in our experience. They used a delaying tactic to force us into signing a contract, we will never be using them again and will strongly encourage all friends and family to avoid them like the plague.
Thank you for taking the time out to review us and apologies that we have taken so long to respond. We are sorry that you didn't receive the service you should expect from Stirling Ackroyd. We do appreciate your feedback and have already taken steps to ensure that tenants have a smoother journey and do not experience the same issues. .
5/5
TrustpilotMelissa Koleosho was really efficient…
Melissa Koleosho was really efficient in the way she she handled a long standing query concerning the freeholders next door to my property. She was very timely in following up my complaint and provided regular feedback on her actions. I had every confidence that she would resolve my issue.
5/5
GoogleViewed a property in Stamford Hill, Danielle Nkemnacho showed us around, she was excellent, highly professional and very knowledgable about the property. We decided not to proceed with the property, however we were very impressed with Stirling Ackroyd and will definitely be using them as our search continues!
Hi Andrew, thanks for the 5* for Danielle and the team who I know will be thrilled to hear your kind words - Claire
5/5
TrustpilotExtremely pleased with my interaction…
Extremely pleased with my interaction with David Harvey. He was most professional in his approach. Felt very satisfied with the information and advice I have been given regarding letting my property with Stirling Ackroyd. Would highly recommend David. Thank you 😊
5/5
TrustpilotDavid was incredibly helpful
Phoned up Stirling Ackroyd for the first time to book in a viewing on a house. David was incredibly helpful and answered all of my questions. Was able to log all my details and get the booking in seamlessly.
5/5
TrustpilotStirling Ackroyd was really great at…
Stirling Ackroyd was really great at helping us find a property to move into! The whole process was quick and Leonardo was great at keeping us updated on the process, despite how busy the market was when we were looking. We would really recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
