Savills Hackney reviews

★★★★★ 1/5

Trustpilot

Please do not use Savills for buying or…

Please do not use Savills for buying or selling, we have the worst experience ever, Savills are only after the commission and really have no interpersonal skills at all. Trying to sell a 1million plus house and buy through Savills a house of the same value you would think that an agent of so called high end property's might try a little harder. The house we were trying to buy was owned by a well known lady celb of which they completely messed up leaving us with a house sold and no where to go.

Robin · 2 October 2018

★★★★★ 5/5

Google

I had a great experience selling my flat through Savills Kingland Rd. Their advice was invaluable and as a result I got an asking price I was very happy with. Freddie was brilliant at managing and taking the stress out of some very tricky obstacles during the sales process itself, including the Coronavirus shutdown. Would highly recommend.PositiveResponsiveness, Professionalism, Value

Marianna · 24 October 2020

★★★★★ 1/5

Trustpilot

Use another agent - not Savills

I instructed Savills regarding the sale of my home and was extremely disappointed. In 4 months I honestly believe they made no effort to sell my home, I believe they were just waiting for the phone to ring. They only had 4 people view my home so I instructed another agent. This was an entirely different experience and after 2 months, many viewings and great customer service my house is under offer. In this market it is not acceptable to be arrogant, to have to be chased for feedback yet happily collect huge commissions.

Annette · 29 September 2018

★★★★★ 5/5

Trustpilot

Savills really helped us with selling our unique listed building

Savills really helped us with thoughtful advice when we put the property on the market with them and showed it with enthusiasm. They managed to bring several ideal potential customers and we got a strong offer at the price we wanted. Throughout the lengthy legal process they kept the buyer engaged and enthused and right the way through to handing over the keys, they made sure it was as easy as possible for us as the seller.

PJ · 27 February 2024

★★★★★ 4/5

Trustpilot

Savills is a good property agency

Savills is a good property agency. Kiara is good too. she helps me a lot.

Shirley · 7 October 2022

★★★★★ 4/5

Trustpilot

We were really grateful to Deanna Addis…

We were really grateful to Deanna Addis she was really helpful in a recent problem we had. She was really responsive and helped to sort it quickly and efficiently.

Rosie · 30 November 2024

★★★★★ 5/5

Trustpilot

I received a first class service from…

I received a first class service from Savills during the whole letting process. A special thanks to Page, Aziz, Lauren, Robert, Luke and Natalie for an outstanding customer experience. Thank you all!

Teresa · 22 December 2023

★★★★★ 5/5

Google

We loved working with Savills. Our agent Anthony Casingena was super helpful and accomodating and helped us throughout the process.PositiveResponsiveness, Quality, Professionalism

Maria · 24 October 2021

★★★★★ 5/5

Trustpilot

Great service, smooth experience!

Olivia and the Savills letting team were super helpful and an amazing support throughout the whole process. Fast, efficient and a pleasure to deal with. Thanks Olivia.

Rebecca · 1 October 2020

★★★★★ 1/5

Trustpilot

Sharks

Sharks! I rented a property through Savills last year and come the end of the tenancy, they tried to withhold my deposit on false grounds. The action was borderline dishonest and at very least, sharp practice. Luckily for me, I kept photographs of the property as it was when I moved in and I recommend that anybody dealing with Savills does the same; or better yet, don't deal with them at all. Funny how they quickly backed off when legal action was instituted.

Andrew · 16 July 2018

★★★★★ 5/5

Trustpilot

Savills review

Deborah was brilliant at managing the purchasing process for us recently. She kept us informed at all stages, was reassuring and considerate. I would highly recommend Deborah at Savills.

Lara · 23 February 2024

★★★★★ 1/5

Trustpilot

Disgusting unprofessional Service , rude arrogant staff

We rented a property costing £5700 per month. We received the most dire service from Savilles from start to finish.Had No heating the entire winter, with Savilles employing carpenters to do Plumbers jobs, and other such unqualified useless tradespeople Rude objectionable staff, throughout, and now the BEST.....They are disputing 1200 in deposit , however as we didn’t agree their amount to be deducted, they have sent the ENTIRE £12000 to the TDS as in dispute!!!!!Even TDS do not understand as why they have done this .....Complete vindictive Unprofessional peopleAnd company

Rebecca · 28 June 2018

★★★★★ 5/5

Trustpilot

Michelle Rowe and Daniel Tarrant at Compass Point Savills

Michelle and Daniel's customer service during and after the sale of the property has been outstanding. They are very professional and happy to help with any inquiry always smiling and courteous at first. The support and knowledge of the property market are very high and extremely professional based. Outstanding service from start to finish. Thank you for your service.

Mr · 17 February 2023

★★★★★ 1/5

Trustpilot

Utterly incompetent

Savills are completely incompetent. They turned what should have been a straightforward tenancy application (for a rental property on which the price had been quickly agreed) into an absolute shambles, asking for duplicate documentation, approving documents that they then said were insufficient, harassing our employers (at the wrong telephone numbers and through the wrong managers, since they hadn't bothered asking us for the appropriate contact information), and basically making everything a thousand times more complicated than it needed to be. This continued up until the day before we were to receive the keys to our property - long after both we and the landlord had actually signed the contract! I would never ever recommend them to anyone.

Polly · 16 May 2018

★★★★★ 5/5

Trustpilot

Great Service

When Savills (Dorset Office) was contacted about the possibility of putting our house on the market, the advice offered by Ashely R. was invaluable. He visited us, said that he’d get back to us about the sale price and pointed out its unique features and desirability while at the same time noting the state of the market. From that point onwards, he efficiently directed suitable people towards us, keeping us up to date with progress at all times.During this period, the interest rate continued to rise making sales increasingly difficult. He and Sally remained cheerful and positive throughout. A sale was made despite the many sales in the vicinity that were falling through due to poor market conditions.I would thoroughly recommend him and the rest of the team who were always happy to respond and advise as to the best course of action.NT

Nadya · 15 December 2023

★★★★★ 1/5

Trustpilot

Avoid! Not an agent for tenant!

I read all one-star comments here and totally agree with all of them. From my personal experience as a tenant, do avoid Savills! It's definitely not an agent for tenant. I find it very strange that why all the branches of Savills have so many extraordinary positive comments on Google maps and all come with the agents' full names, only until I read those comments on this site I know I am not alone and I am not the only unlucky one........I highly recommend you all to leave comments not only on this website but also on Google maps to let more people know your experience and the standard of their services, so that in the future people will not be misled and thought Savills was a good agent.

Jessica · 10 May 2018

★★★★★ 1/5

Trustpilot

unresponsive, sexist, useless agency

My partner and I rented through Savills for 1 year.They have been unresponsive to EVERY repair we've asked them to make. We've had to send 9 emails and 3 follow up calls once before we even got a response to have a fixture fixed. They are incredibly lazy and rude. whenever we've had issues that needed to repair they send us in circles calling up companies and builders ourselves to fix the problem, even though legally (like water and heating) that should be taken care of by the landlord. But even worse, some of the employees we've dealt with were incredibly sexist, ignoring my calls & emails and only picking up the issue one my partner picked it up. We loved living in the property but are moving because dealing with Savills every time we have an issue is a full time job and not worth the energy. It's as if once you've paid your fees and they got their commission they don't care about your.

L · 5 April 2018

★★★★★ 1/5

Trustpilot

Awful Unprofessional company

Shocking customer service. Do not acknowledge offers until days later doing their clients a disservice and breaching data protection regulations by discussing buyers by name to other parties and telling them their financial situation. Cannot be trusted. Awful unprofessional company.

Laura · 24 May 2024

★★★★★ 5/5

Trustpilot

Been with Savills nearly 4 years have…

Been with Savills nearly 4 years have not had any issues have always found them very helpful. Tami has been very good dealing with my queries very efficiently and promptly.

Antonia · 25 January 2024

★★★★★ 5/5

Google

Anthony Casingena was a pleasure to work with through my letting process. He was highly responsive to my inquiries, professional, and courteous with his communication. I would be happy to work with Anthony again.

Josh · 24 October 2023

★★★★★ 5/5

Google

really good agency. We mainly dealt with Anthony and his quick and efficient communication made the entire process incredibly smooth plus he is lovely. Overall, we had an positive experience working with this agency.

Michalina · 24 October 2023

★★★★★ 5/5

Trustpilot

Melissa Grant and Katy Harrison = diamonds

Melissa Grant and Katy Harrison are second to none when managing property. generally a "thankless job" and thus, when high calibre of work is undertaken, timely, with ease, honesty and efficiency, it is only too right to be noted and sung from the hills. Sincerely, thank you both for all you have done and continue to do. Anyone within your remit is lucky.

Mr · 13 September 2022

★★★★★ 5/5

Trustpilot

House Sale in Angus

I should like to say we had excellent service and helpful contributions to the recent sale of a house in Angus .Many thanks to Ruaraidh and the Savills team.

R.M.Rowan · 4 December 2019

★★★★★ 5/5

Trustpilot

Swift, Friendly, Professional service

Our long term tenant moved out of our apartment in November and we contacted Tristan at Savills to assist. The whole process was dealt with swiftly in a very professional matter and despite us delaying a couple of jobs and an inspection by a week or two, we still had the property on the market by 22nd December and a tenant moving in on 18th January. First class.

Dave · 18 January 2022