Savills Hackney reviews

★★★★★ 5/5

Trustpilot

Harriet in Savilles is an extremely…

Harriet in Savilles is an extremely professional and helpful agent. She was always approachable with a kind polite manner. I definitely would use Savills and Harriet when it comes to selling our house.

Pouya · 16 December 2023

★★★★★ 1/5

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Ask Savills what fees are payable for…

Ask Savills what fees are payable for an upcoming auction as a purchaser and are told it's £1000 for properties above £20,000 and £250 for properties below £20,000. Absolutely fine, you know where you are.Instruct my solicitor to go through the legal pack. This is the point at which I've now spent money.Receive an update to the legal pack less than 2 business days before the auction that the fees in addition to the £1000 or £250 are now, £550 +VAT for searches, the sellers solicitors fees of £1500 +VAT and solicitors engrossement fee of £120 (inc VAT). They've also added on the auctioneers fees of 3% of the hammer price +VAT (minimum £1250 +VAT) and a catalogue entry price of £250 +VAT.All payable by the purchaser! Let us fcuking know before we spend money on solicitors going through the paperwork. Will not bother with this auction and will never bother with another Savills auction again.Thieves.

White · 16 February 2019

★★★★★ 2/5

Trustpilot

Very disappointing service from Savills Corbridge Branch.

Very disappointing service from the Corbridge branch. The contact each time to our point of contact was frosty. The singular most difficult aspect for us when we were trying to rent a property miles from where we live miles away was the reliance on the agent to communicate every nut and bolt before we made the decision to come 380 miles to view properties. My husband couldn’t come owing to work commitments-but this was NEVER relayed to us-and then I was told that it was a legal requirement. As it stands we have now rented a lovely property without this being an issue. We are old hands at renting from the perspective of being both landlord and tenant this has never been an issue. Whatever -we could have both come a bit later together but this was NOT communicated to us. It cost me 2 days of driving from Portsmouth (around 800 miles) and two nights in a hotel (£140.00). Frankly this is not acceptable or a good advert for your agency at all-and we would not recommend this branch for anyone else hoping for a positive experience with Savills, Corbridge.

Amanda · 13 January 2019

★★★★★ 5/5

Trustpilot

Savills undertook to market our…

Savills undertook to market our property, we could not have been more delighted with the service they provided. From the outset with Amy Hart then after with Sarah Jane Bingham- Chick they were at all times highly professional in guiding us through the process as well as being very understanding as it was a bereavement sale. We could not have wished for better and would highly recommend Savills.

Customer · 18 March 2022

★★★★★ 5/5

Trustpilot

New flat rental

Great service. Felix was a pleasure to work with from the start to finish in finding my new rental property.

Alex · 16 March 2022

★★★★★ 1/5

Trustpilot

Recently bought a flat in Tunbridge Wells

Recently bought a flat in Tunbridge Wells where Savills were the agent. Frankly, I was appauled by the attitude and pure arrogance of the staff dealing with the purchase. Throughout the process the deal was changing, and at times I was made to feel like I was wrong by asking for things that were clearly broken to be fixed....in a NEW BUILD property. Ridiculous comments like “you only really need one sundow in the bathroom to open” and “it’s ok if the floor moves a little”. The woman I was dealing with, called Catriona, was arrogant in her approach and I would never want to deal with her again. I bought the flat because I want to live here and saw potential, but the process of getting here was made to be an unpleasant one by a company that is meant to focus on selling the higher quality end of the market.....shame the service is at the lowest end. Unless you love the property you are trying to get, I would avoid working with Savills as it will be a miserable experience.

Craig · 13 November 2018

★★★★★ 1/5

Trustpilot

That's why the suicide rate is so high now....

I called to arrange an appointment on the 19/10/2018 see one of savills valuers from 9 High Street, St. Martins, Stamford, Lincolnshire, PE9 2LF , while on the phone I gave him the full address to make sure they covered my area he said they did , the appointment was made for the 24/10/2108 at 2pm, At 10am the day of the pre arranged appointment for 2pm I had a call from the most negative salesman I have ever spoke to, Before he had ever seen the house he was saying it might be difficult to sale because I was in a rural area then proceeded to tell me every negative angle about selling a house in a rural area and wanted to cancel the appointment because it "MIGHT" be difficult to sell it...!!This is from a house salesman...? I can only hope he does not have a part time job with the samaritans... ..? Maybe, that's why the suicide rate is so high now.... Well done for destroying what was a good brand in house selling ....just look at the other reviews....!Now, I have had the reply you see below, what would be the point of me emailing you and telling you what you already know from my review,You appear to have more than one bad review, with the , let's just say "more than downbeat" chat I had one of your members of staff about the slim chance of me selling my house (that he has not bothered to see) I think you need to look at arranging a meeting with some of your staff and changing their attitude, if not changing your staff before yet another long standing company disappears from the high street

Garry · 25 October 2018

★★★★★ 1/5

Trustpilot

This agency are notorious in this area…

This agency I understand are notorious in this area for being extremely rude. So confident I see from the recent request my partner has made they put their personal opinions on paper. I would urge anyone that has any dealings with this company 'buying or selling' to raise a subject access request to find out what they really think of you. Check...they have they put your bid price across or did the decide not to because they don't like you 'classify you in their words "non proceedable"..ask for evidence'? How are they using your data/who are they giving it to? Carry out a secret shopper find put what they are telling potential buyers about your property 'it smells maybe'. Have they priced your property low because they don't want to sell it?!.. What profile have they set for you? We feel from experience that this will dictate how you are treated by all staff in one particular branch.We used new build sales team and found it challenging to buy a property which we found strange now we know why, if the buyer is being told we are relocating 'Battersea dogs home'. Hurtful and unforgivable remarks.

Lionel · 16 October 2018

★★★★★ 5/5

Google

I had a great experience selling my flat through Savills Kingland Rd. Their advice was invaluable and as a result I got an asking price I was very happy with. Freddie was brilliant at managing and taking the stress out of some very tricky obstacles during the sales process itself, including the Coronavirus shutdown. Would highly recommend.PositiveResponsiveness, Professionalism, Value

Marianna · 24 October 2020

★★★★★ 1/5

Trustpilot

Please do not use Savills for buying or…

Please do not use Savills for buying or selling, we have the worst experience ever, Savills are only after the commission and really have no interpersonal skills at all. Trying to sell a 1million plus house and buy through Savills a house of the same value you would think that an agent of so called high end property's might try a little harder. The house we were trying to buy was owned by a well known lady celb of which they completely messed up leaving us with a house sold and no where to go.

Robin · 2 October 2018

★★★★★ 1/5

Trustpilot

Use another agent - not Savills

I instructed Savills regarding the sale of my home and was extremely disappointed. In 4 months I honestly believe they made no effort to sell my home, I believe they were just waiting for the phone to ring. They only had 4 people view my home so I instructed another agent. This was an entirely different experience and after 2 months, many viewings and great customer service my house is under offer. In this market it is not acceptable to be arrogant, to have to be chased for feedback yet happily collect huge commissions.

Annette · 29 September 2018

★★★★★ 5/5

Trustpilot

Savills really helped us with selling our unique listed building

Savills really helped us with thoughtful advice when we put the property on the market with them and showed it with enthusiasm. They managed to bring several ideal potential customers and we got a strong offer at the price we wanted. Throughout the lengthy legal process they kept the buyer engaged and enthused and right the way through to handing over the keys, they made sure it was as easy as possible for us as the seller.

PJ · 27 February 2024

★★★★★ 4/5

Trustpilot

We were really grateful to Deanna Addis…

We were really grateful to Deanna Addis she was really helpful in a recent problem we had. She was really responsive and helped to sort it quickly and efficiently.

Rosie · 30 November 2024

★★★★★ 4/5

Trustpilot

Savills is a good property agency

Savills is a good property agency. Kiara is good too. she helps me a lot.

Shirley · 7 October 2022

★★★★★ 5/5

Trustpilot

I received a first class service from…

I received a first class service from Savills during the whole letting process. A special thanks to Page, Aziz, Lauren, Robert, Luke and Natalie for an outstanding customer experience. Thank you all!

Teresa · 22 December 2023

★★★★★ 5/5

Trustpilot

Savills review

Deborah was brilliant at managing the purchasing process for us recently. She kept us informed at all stages, was reassuring and considerate. I would highly recommend Deborah at Savills.

Lara · 23 February 2024

★★★★★ 5/5

Google

We loved working with Savills. Our agent Anthony Casingena was super helpful and accomodating and helped us throughout the process.PositiveResponsiveness, Quality, Professionalism

Maria · 24 October 2021

★★★★★ 5/5

Trustpilot

Great service, smooth experience!

Olivia and the Savills letting team were super helpful and an amazing support throughout the whole process. Fast, efficient and a pleasure to deal with. Thanks Olivia.

Rebecca · 1 October 2020

★★★★★ 1/5

Trustpilot

Sharks

Sharks! I rented a property through Savills last year and come the end of the tenancy, they tried to withhold my deposit on false grounds. The action was borderline dishonest and at very least, sharp practice. Luckily for me, I kept photographs of the property as it was when I moved in and I recommend that anybody dealing with Savills does the same; or better yet, don't deal with them at all. Funny how they quickly backed off when legal action was instituted.

Andrew · 16 July 2018

★★★★★ 1/5

Trustpilot

Disgusting unprofessional Service , rude arrogant staff

We rented a property costing £5700 per month. We received the most dire service from Savilles from start to finish.Had No heating the entire winter, with Savilles employing carpenters to do Plumbers jobs, and other such unqualified useless tradespeople Rude objectionable staff, throughout, and now the BEST.....They are disputing 1200 in deposit , however as we didn’t agree their amount to be deducted, they have sent the ENTIRE £12000 to the TDS as in dispute!!!!!Even TDS do not understand as why they have done this .....Complete vindictive Unprofessional peopleAnd company

Rebecca · 28 June 2018

★★★★★ 5/5

Trustpilot

Great Service

When Savills (Dorset Office) was contacted about the possibility of putting our house on the market, the advice offered by Ashely R. was invaluable. He visited us, said that he’d get back to us about the sale price and pointed out its unique features and desirability while at the same time noting the state of the market. From that point onwards, he efficiently directed suitable people towards us, keeping us up to date with progress at all times.During this period, the interest rate continued to rise making sales increasingly difficult. He and Sally remained cheerful and positive throughout. A sale was made despite the many sales in the vicinity that were falling through due to poor market conditions.I would thoroughly recommend him and the rest of the team who were always happy to respond and advise as to the best course of action.NT

Nadya · 15 December 2023

★★★★★ 5/5

Trustpilot

Michelle Rowe and Daniel Tarrant at Compass Point Savills

Michelle and Daniel's customer service during and after the sale of the property has been outstanding. They are very professional and happy to help with any inquiry always smiling and courteous at first. The support and knowledge of the property market are very high and extremely professional based. Outstanding service from start to finish. Thank you for your service.

Mr · 17 February 2023

★★★★★ 1/5

Trustpilot

Utterly incompetent

Savills are completely incompetent. They turned what should have been a straightforward tenancy application (for a rental property on which the price had been quickly agreed) into an absolute shambles, asking for duplicate documentation, approving documents that they then said were insufficient, harassing our employers (at the wrong telephone numbers and through the wrong managers, since they hadn't bothered asking us for the appropriate contact information), and basically making everything a thousand times more complicated than it needed to be. This continued up until the day before we were to receive the keys to our property - long after both we and the landlord had actually signed the contract! I would never ever recommend them to anyone.

Polly · 16 May 2018

★★★★★ 1/5

Trustpilot

Avoid! Not an agent for tenant!

I read all one-star comments here and totally agree with all of them. From my personal experience as a tenant, do avoid Savills! It's definitely not an agent for tenant. I find it very strange that why all the branches of Savills have so many extraordinary positive comments on Google maps and all come with the agents' full names, only until I read those comments on this site I know I am not alone and I am not the only unlucky one........I highly recommend you all to leave comments not only on this website but also on Google maps to let more people know your experience and the standard of their services, so that in the future people will not be misled and thought Savills was a good agent.

Jessica · 10 May 2018