5/5
TrustpilotLauren from savills has been very…
Lauren from savills has been very helpful. Many thanks
Trusted Agent profile · Hackney
Savills Shoreditch reviews in Hackney
★★★★★
1,988 reviews across 2 platforms
48 Great Eastern Street, London, EC2A 3EP, Hackney, EC2A 3EP
Savills's office in Hackney, at 48 Great Eastern Street, is rated 4.2 out of 5 across 1,988 reviews on two platforms, including 189 Google reviews rated 4.9.
Reviews
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHighly recommend
Excellent customer service and slightly slow but smooth house sale experience.
5/5
TrustpilotVery good service
The service provided by James during the transaction was second to none - much appreciated, thank you.
5/5
TrustpilotHighly Recommended
Highly professional yet friendly and easy to deal with. Managed a difficult transaction well.
5/5
TrustpilotTHE SPECIAL WORK & TIME PROVIDED BY…
THE SPECIAL WORK & TIME PROVIDED BY LOUISE KERR WHO MADE THIS SALE HAPPEN.
5/5
GoogleVery happy with the service. Gavin at Savills was very helpful through the process from start to finish. Was always reachable and helped push through the negotiations to meet deadlines. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism
4/5
TrustpilotGreat attention
Great attention, good communication and service
Agent replied · 23 October 2024
We appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotExcellent
Excellent, very helpful and all conducted in a professional manner.
Agent replied · 23 October 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.
1/5
TrustpilotDon’t return calls
Don’t return callsNot interested unless an easy sellAvoid
Agent replied · 23 October 2024
We take great pride in providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, please email Carole Bratt, at CBratt@Savills.com so we can investigate this.
5/5
GoogleI purchased a flat with the help of Gavin in Shoreditch branch. The process is quite smooth. Gavin mediated the communication between me and the vendor with extreme patience and efficiency. He is overall very helpful and professional.PositiveProfessionalism, Value
1/5
TrustpilotWell done Savilles
Well done Savilles. Prime time Sunday evening, advertising (an old advert as well) a lovely house right on a river, right in the middle of a flood crisis in the UK. Lol well done and very thoughtful of your marketing department.
5/5
TrustpilotBrilliant service
Brilliant service. I would certainly recommend this business.
Agent replied · 23 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
5/5
GoogleVery pleasant experience! Especially with Nikolay, assisting through a few tricky elements that came up, and chasing up everyone to ensure completion happened in time, before the stamp duty deadline. Would definitely recommend!
5/5
TrustpilotProfessional skills with personal…
Professional skills with personal understanding&supporting!!!
Agent replied · 23 October 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotDissatisfied
A truly dreadful company.
Agent replied · 23 October 2024
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
5/5
TrustpilotMy experience with Savills staff in early June 2023
Very clear explanation of everything involved. Ongoing and punctual communication. Extremely personable and professional staff (K.Stephenson & L.Living).
1/5
Trustpilotpoor
dishonest, unreliable, inconsistent
Agent replied · 23 October 2024
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
1/5
Trustpilotnot great estate agent as expected poor…
not great estate agent as expected poor service
Agent replied · 23 October 2024
We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.
5/5
TrustpilotWe reccomend Savills
George Hill at Savills was most helpfull, he kept us well informed throughout the sale of our property. Equally all the girls in the Truro office went that extra mile for us.
1/5
TrustpilotBad customer service
Bad customer service . Bad everything
Agent replied · 23 October 2024
Hi Jo, we're sorry to hear this. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so this can be investigated? Thank you
5/5
TrustpilotExtremely helpful
Extremely helpful, efficient and thoughtful.
Agent replied · 23 October 2024
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotExcellent advise
Excellent advise, professional service and a great sale. A pleasure to deal with.
5/5
GoogleQuick respond and very helpful staffs made our letting easier! Mr Tristan and Ms Ifrah provided us significant help and service, as we as HK Savills team, we are definitely more confident with overseas investment in future.
5/5
TrustpilotSavills and Roisin have been great
Savills and Roisin have been great, very helpful, efficient and patient.Many thanks!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Savills Shoreditch
How many reviews does Savills Shoreditch have?
Savills's Hackney office has 1,988 reviews across two platforms: 189 on Google, 1,799 on Trustpilot (across the whole business).
What is Savills Shoreditch's rating?
Savills Shoreditch is rated 4.2 out of 5 across all 1,988 reviews, and 4.9 out of 5 on Google from 189 reviews.
Where is Savills's Hackney office?
Savills Shoreditch, 48 Great Eastern Street, London, EC2A 3EP, Hackney, EC2A 3EP.
