Trusted Agent profile · Hackney
★★★★★
1,988 reviews across 2 platforms
48 Great Eastern Street, London, EC2A 3EP, Hackney, EC2A 3EP
Savills's office in Hackney, at 48 Great Eastern Street, is rated 4.2 out of 5 across 1,988 reviews on two platforms, including 189 Google reviews rated 4.9.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
1/5
TrustpilotAvoid
Avoid! Totally unprofessional and full of false promises they cannot deliver.
We are sorry to hear that you had a negative experience. We take pride in delivering great service, so we would like to learn more about your experience so that we can investigate. Please email more information to socialmedia@savills.com so that we can assist you.
5/5
TrustpilotSavills sold our house quickly and…
Savills sold our house quickly and efficiently with good communication
We appreciate your kind words and are glad to have been able to help you. Please feel free to get in touch if there is anything else you need.Regards,The Savills Team
5/5
TrustpilotExcellent service throughout
Excellent service throughout Calls always returned & E Mails responded toAlways felt they were there to help
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotExcellent buying experience
Excellent service buying through Daniel; responsive, transparent and helpful throughout.
I am very grateful for your kind words. Buying a home can be very stressful, so I am glad to have been able to assist. Please feel free to reach out with any further questions.Regards,Daniel
5/5
TrustpilotExcellent
Excellent, got a swift result.
Thank you for taking the time to review our service - feedback is always incredibly helpful.
1/5
TrustpilotIgnoring deadlines
Ignoring deadlines. Extremely late on maintenance issues and returning deposits.
We are very sorry to hear that you have had a negative experience. We aim to provide excellent service at all times and we are disappointed to hear that we have fallen short. Can you please send more details to socialmedia@savills.com so that we can investigate?
1/5
TrustpilotMaintenance requests…
Maintenance requests are not getting addressed in timely manner. We have some requests still left open from almost a year ago…
5/5
TrustpilotBest agents in town
Best agents in town. They have the largest selection available and are very professional and trustworthy. Tzveta B.
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.
5/5
TrustpilotGreat service from George Prior
George Prior helped me find a flat, and he was absolutely fantastic. He was incredibly responsive, and helped me navigate each step of the process.
5/5
GoogleA very professional and friendly agency.
5/5
TrustpilotGraeme provided an excellent service
Graeme provided an excellent service - highly personable and professional
I am so glad to have been able to help and I thank you for your kind words. I look forward to working with you again in the future!Regards,Graeme
4/5
TrustpilotA professional experience from start to…
A professional experience from start to finish.
Thank you for providing us with an update and for taking the time to review our service
5/5
GoogleElliot & Savills provided a great service. We had a deadline we had to adhere to. The service level shown significantly surpassed not only our expectations but also the levels of service we had previously experienced with other providers. No need to look anywhere else if you want a 1st class estate agent !
5/5
TrustpilotAlways a pleasure to deal with Savills
Always a pleasure to deal with Savills. They said they would sell and they delivered. Thank you to the great team in Battersea Park
4/5
TrustpilotGood experience overall and would use…
Good experience overall and would use again. Sometimes relatively slow in getting back on issues with the flat and often quicker to go direct to Landlord.
5/5
GoogleNikolay showed us a flat. He was most professional and helpful. Very very responsive and tried his best to answer all our enquiries. Really pleasant experience. although we did not buy that property, would strongly recommend him. Great job , Nikolay.PositiveResponsiveness, Professionalism
5/5
TrustpilotSavills have been incredibly efficient…
Savills have been incredibly efficient from finding a tenant to them moving in
Thank you, Trevor. We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotGreat first class service provided by…
Great first class service provided by Sholto. Fully updated from start to finish.
Thank you for the positive review, Greg. It has been a pleasure dealing with you and enjoy your new home!Regards, Sholto
5/5
TrustpilotExcellent service and very easy to deal…
Excellent service and very easy to deal with the whole team at Savills
Dear Stephen, we really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotProfessional and very competent
During a slightly complicated purchase, Savills did an excellent job of keeping things moving forwards. Kay McKluskey handled the purchase and we found her to be professional, friendly and incredibly responsive. We would have no doubts in highly recommending both Savills and Kay.
2/5
TrustpilotBAD CUSTOMER SERVICE!!
BAD CUSTOMER SERVICE!!! I put the 3 time this review, trust pilot delete all the time and I don’t understand why ??? That very strange!!!
5/5
TrustpilotSavills provided an excellent service…
Savills provided an excellent service in marketing and selling Nether Balgillo famhouse.
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
1/5
TrustpilotI am a tenant who rents a property…
I am a tenant who rents a property through Savills, they could not be any worse. Not recommended.
Hi Kevin, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
5/5
TrustpilotThe entire team led by Sue where on top…
The entire team led by Sue where on top of every aspect of the process, finding a buyer immediately and guiding us all through to exchange.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Savills's Hackney office has 1,988 reviews across two platforms: 189 on Google, 1,799 on Trustpilot (across the whole business).
Savills Shoreditch is rated 4.2 out of 5 across all 1,988 reviews, and 4.9 out of 5 on Google from 189 reviews.
Savills Shoreditch, 48 Great Eastern Street, London, EC2A 3EP, Hackney, EC2A 3EP.
