Trusted Agent profile · Hackney
★★★★★
2,012 reviews across 2 platforms
48 Great Eastern Street, London, EC2A 3EP, Hackney, EC2A 3EP
Part of Savills, see every office.
Savills's office in Hackney, at 48 Great Eastern Street, is rated 4.2 out of 5 across 2,012 reviews on two platforms, including 201 Google reviews rated 4.9.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
TrustpilotHad a great experience with Savills
Had a great experience with Savills. Our agent Laura was incredibly helpful and friendly. The whole buying process was very easy and pain free.
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
5/5
Trustpilotvery satisfied with the high quality…
very satisfied with the high quality service. Aliya Charnley is always available and responsive. She deals with issues in a very professional way and always manage to resolve them.
1/5
TrustpilotSavilles live in the dark ages
Savilles live in the dark ages. They act as if renting you a property is a personal favour and they have no obligations or commitments as landlords. Their staff only seem to work when it suits them and forget about getting repairs done. In my experience they are dishonest and fickle. It's a club for poor toffs. If you want lies and your information sold on to credit check companies go with Savilles.
Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can look into this.
1/5
TrustpilotVery disappointing experience with…
Very disappointing experience with Savills Pakistan.
5/5
TrustpilotDaniel was great always calm helpful…
Daniel was great always calm helpful and knowledgeable
Thanks for the review, Becky - it's been a pleasure.Regards,Daniel
5/5
TrustpilotTo Whom it May Concern
5/5
GoogleWes was a huge help when we were flat hunting in September. The market is extremely difficult at the moment but Wes was still able to show us plenty of properties and helped us get an offer accepted. Cheers Wes!
1/5
TrustpilotVery unprofessional
Very unprofessional! We are thankful that we aren’t renting from this company. We were interested in a property in Aberdeenshire. The agent couldn’t care less about our interest - makes promises and then doesn’t communicate. Therefore, they have lost our custom.Should have known something wasn’t right as when we went to view the property she didn’t turn up as she was “in meetings” and we could get the keys from the shed!
Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can look into this.
5/5
TrustpilotClare Bingham was absolutely excellent…
Clare Bingham was absolutely excellent and kept everyone calm and updated during a very difficult move. Couldn't recommend Clare highly enough
Thank you. Selling a family home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
GoogleI've met a lot of estate agents over the years and I highly recommend Gavin, Elliot and Nicole from Savills in Shoreditch. Bright and polite with more class and charm than all the other local estate agents I interviewed. They did a fantastic job selling my flat on City Road and I would definitely use them again.
5/5
TrustpilotImpeccable service
Been renting for 3 years with Savills and couldn't be more pleased with their service and assistance.Every issue I've had they've responded in a timely manner and fixed every single one of them, no exceptions.Fiona Wither as a property manager is super efficient and reliable.Thank you to all the team and happy holidays!
1/5
TrustpilotVery difficult to hear as call was from…
Very difficult to hear as call was from mobile, sounds as if on move, call cut short no thank you for your enquiry, i would say it was rude, perhaps I wasn't going to spend enough money!!
Hi Sally, we sincerely apologise that your experience did not meet your expectations. Your satisfaction is incredibly important to us, and we regret that we fell short on this occasion. If you'd like us to look into this, please email the contact/office you were speaking to via email: socialmedia@savills.com, so we can investigate.
5/5
GoogleLiaising with Gavin during the sometimes daunting and complex process of property purchase, was a pleasure. He was open, always available to speak and kept me informed as things progressed. I would highly recommend Gavin to anyone looking to make a purchase in the near future.PositiveResponsiveness, Professionalism
4/5
TrustpilotRivergarth Malpas…
Savills gave a good and professional service. The staff were polite, smart at all times and were punctual. Communications and the brochure were excellent. A clearer assessment of the buyer's ability to fund buying my house would have been useful. But I accept your agent could only assess what he was told ? In the end we got there in what were difficult and unprecedented circumstances. Thank you. .
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
5/5
TrustpilotOur experience with Savills was…
Our experience with Savills was wonderful, Aziz was remarkably helpful and flexible, thank you 🙏
Thank you. Alicia - it was our pleasure. Anything else just give us a call.Regards,Aziz
5/5
GoogleSavills Shoreditch worked hard and professionally to find suitable buyers for my property, and dealt seamlessly and reassuringly with the entire procedure from start to finish. Big thanks to Nick Verdi and Nikolay Yankov throughout the process. Highly recommended.
5/5
TrustpilotProfessional and very helpful.
The Barnes Savills office sold our home very quickly and very professionally; always mindful that we are the clients, and working for us, in a way that suited us. At the time it was a sellers market, but we were never rushed or panicked. I would recommend this office every time, when you have a property to sell.
Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Savills Barnes team
5/5
TrustpilotI will give 5 stars for my manager…
I will give 5 stars for my manager Vivian Yip during my tenancy for her high level professional work in resolving tenant’s problems, and in-time responses.
Thank you for your kind words and for taking the time to post a review, Zheng. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotSuperb outcome
The Savills team achieved a great outcome even with a number of obstacles along the way (short timeframe amongst them). The team was always very responsive and kept me up to date on each step of the process. Because of their global reach, they quickly managed to find a buyer that met all relevant criteria. I would highly recommend them.
Thank you for leaving a review. It is great to hear that we were able to help you with the sale of your home, and we hope to work with you again in the future.Regards,The Savills Team
5/5
TrustpilotCharles Fraser-Sampson - Savills - Excellent Job!
Charles Fraser-Sampson from Savills is EXCELLENT. As we are international sellers he dealt with a most difficult sale and remained focused and diligent throughout the painful process. He went above and beyond what is required and got the sale completed. His communication, even if bad news was always available and he wasn’t afraid to take charge of the situation. I would highly recommend him!
Thank you for your kind words, it was my pleasure!Regards,Charles
5/5
TrustpilotExcellent service
Consistently excellent service from the Hackney Lettings team (in particular Sandy and Anthony) and Natasha in Property Management.
5/5
TrustpilotOki has been very responsive and super…
Oki has been very responsive and super helpful throughout the process.
Thank you for taking the time to share a review. I am pleased to have been able to assist you. Please do not hesitate to reach out with any further queries.Regards,Oki
5/5
TrustpilotSavills feedback
David and the wider team at Savills were invaluable to the successful sale of our flat. They provided honest and reliable advice from the marketing stage through to a successful exchange. David in particular was very hands on in the due diligence and assisted us greatly in in dealing with all the enquiries in a difficult market.
We appreciate you leaving such a kind review, thank you and all the best!
5/5
TrustpilotMillie was an efficient and friendly…
Millie was an efficient and friendly estate agent and it was a very smooth and straightforward process.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
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