Savills Shoreditch reviews in Hackney

★★★★★ 5/5

Trustpilot

Smooth experience

Very happy with the service I received (rental of new flat) - particularly with Aziz from the St John’s Wood branch who helped us in the process! He was available literally around the clock, and always eager to answer our questions. Also worth mentioning that when encountered a couple issues/disputes in the process, with the help of Aziz we managed to resolve them very smoothly.

Loukas · 19 April 2022

★★★★★ 5/5

Trustpilot

Millie Willsmer at Savills Estate Agency

Millie Willsmer is amazing. She is very kind, approachable and patient. During our sale negotiations, she was helpful and gave us many good advises. Thank you Millie!

Kinga · 5 March 2020

★★★★★ 5/5

Trustpilot

Probably the most helpful estate agent you’ll ever meet

Melissa Gallagher from Savills, has been the most helpful and proactive estate agent that I have ever met, and I have met large numbers!From the get go she has been quick to respond to queries and provides super helpful answers. However, she has gone the extra mile to contact third party surveyors and contractors and pull together their reports on our behalf.She has also been great at communicating up and down the chain, chasing other agents and solicitors alike, to get milestone dates such as exchange and completion agreed and over the line.On top of this she has been easily contactable and good fun.

Patrick · 5 November 2023

★★★★★ 5/5

Trustpilot

T MCMAHON & DM Dewhirst

We approached Savills to sell our house in rural Aberdeenshire. Fiona Gormley and her team, including Laura Totten, provided a great service from initial meeting to final sale.

Tam · 20 August 2019

★★★★★ 1/5

Trustpilot

Commercial Property Management team do not seem to want to resolve issue

Savills manage the land behind my house and I emailed them in June about a tree on that property that was leaning dangerously and if it fell would damage both mine and my neighbours house. They said a tree survey was being done in August but heard nothing back from them. Chased in both September and October and was told they are waiting for quotes but no timelines or updates given. The tree needs to be removed asap and I can’t believe it would take over 3 months to get quotes etc. I am now having to email a third Regional Facilities Manager to deal with my concerns as they keep changing and no one seems to want to help resolve the issue.

Amanda · 2 November 2023

★★★★★ 4/5

Trustpilot

Great experience working with Roshni

Great experience working with Roshni. Very helpful

Matthew · 19 May 2026

★★★★★ 5/5

Trustpilot

Tami Falzon was a fantastic property…

Tami Falzon was a fantastic property manager for us, over our two year stay. She was very quick, diligent and showed care in her responses. Thanks Tami!

Jay · 22 February 2024

★★★★★ 5/5

Trustpilot

Lucy was professional

Lucy was professional, prompt and helpful with finding our new home. We will definitely use her services again once our lease runs out.

Undefined · 8 March 2021

★★★★★ 4/5

Trustpilot

Great company to rent from

We’ve been renting from Savills’s for over a year now and been having a great experience since. Very efficient and friendly service from Adel, our property manager. Inspections are done in a friendly and professional way. I haven’t had to report many things but when I have, there has been a workman round within a couple of days. Any issues have been dealt with quickly. I would recommend them to anyone.Thank you!

Krisztina · 11 December 2020

★★★★★ 5/5

Trustpilot

Tami is a breath of fresh air

Tami is a breath of fresh air! She deals with any problems with my flat rental quickly and always keeps me in the loop, which is appreciated.

Laura · 21 February 2024

★★★★★ 5/5

Trustpilot

Savills have been amazing to work with…

Savills have been amazing to work with on finding my partner and I a property. We’ve worked closely with Paige who has been so, so helpful. Communication was great from the start - from enquiring, to viewing and then securing the property - everything was super quick. Paige has supported us throughout the whole process and made this move so seamless! I recommend Savills to anyone that is thinking about moving!

C · 3 March 2021

★★★★★ 5/5

Trustpilot

Emma was outstanding

Emma was outstanding. Efficient, diligent and personable service from start to finish - couldn't have asked for more.

Will · 27 January 2022

★★★★★ 5/5

Trustpilot

Staggeringly high staff turnover. But Angus is great.

In a company of staggering staff turnover, it is great to see Angus Wong show initiative and take control of issues. I hope he sticks around here . . . .

“‪sevensix‬” · 25 September 2024

★★★★★ 5/5

Google

Estate Agencies are ultimately a people business, as well as being a particular strand of sales plagued with a general lack of effort, false promises and puffery. In my case however, I was lucky enough to deal with the fantastic Marco at Savills Shoreditch who embodies the notion of ‘going the extra mile’ perfectly, while always maintaining a level of down to earth straight-talking honesty - both on the side of the seller, and from what I can tell, the side of the buyer too. No property sale is ever smooth sailing from start to finish and no more so than during a period of a less buoyant property market. I felt that the pressure of all this was eased no end by Marco’s brilliant, persistent and patient navigation and support throughout the process, resulting in the successful sale of my property to a happy buyer. I’d give more stars if I could - very highly recommended indeed. Grazie mille Marco.

James · 26 October 2023

★★★★★ 5/5

Google

Gavin Kennedy was the lead on the sale of my flat and thanks to him the sale was quick, the process went smoothly and a great success. Gavin was professional, easy to work with and so conscientious - he stayed closely involved through the whole process, even when on holiday !! I would highly recommend Gavin and his colleagues.

Katharine · 27 October 2019

★★★★★ 1/5

Trustpilot

Absolutely awful

Absolutely awful, do not rent with them!!! Their whole process is extremely outdated, slow and very unreasonable. The people who work there (or at least the ones I have encountered) are not doing their job at all, they don't even reply to emails and when you go into an office they say you should email...You are pretty much left on your own and doing everything by yourself, would never ever rent anything through them anymore!

G · 25 October 2019

★★★★★ 1/5

Google

Gavin was excellent to deal with throughout our purchase, but after the sale was completed Savills signed us up to their email marketing without permission, used our address in their flyer drops to get people to sell their houses (which they even delivered to us) and just became a general nuisance.

Eve · 26 October 2021

★★★★★ 1/5

Trustpilot

Savills Ireland shameful

Savills Ireland. Utterly disgraceful. Agents never reply email or pick up phone. Reception won't accept you in without appointment and won't give you any appointment. After weeks trying to contact them, and finally a positive agreement, we wasted time in collecting the documents required to only be rejected at the end for no reason. Outrageous.

Igor · 31 March 2023

★★★★★ 1/5

Trustpilot

Poor property management

Poor property management. I have issues with a new flat and it's been two months and no response. The issues keep increasing despite being a new built and their property management team are non-responsive and inefficient.It has been 7 days since my bathroom is unusable. No one is yet to contact me for repairs and emails to the property manager seems useless.

Akeem · 12 July 2022

★★★★★ 5/5

Trustpilot

Olivia is very helpful and…

Olivia is very helpful and competent,always trying to help and very good at solving problems.

Colin · 25 May 2022

★★★★★ 1/5

Trustpilot

Savills rented me an apartment that is…

Savills rented me an apartment that is completely unliveable. It has mold everywhere and smells horrible. Savills never inspected the unit to ensure it was fit for habitability. Every room has multiple issues that were never disclosed. These issues make 50 percent of the flat unusable. Of 2.5 bathrooms, 1.5 are not fit for use. The toilets don't flush paper or other things. The mold has caused severe respiratory issues and migraines. I've had to go to A&E with severe asthma attacks. A professional cleaner came in for 5 minutes and started coughing and sneezing and said this was one of the worst places she's ever seen. The appliances don't work. Instead of letting me out of the lease, they insist we should pay their fees. They never even provided an inventory or ensured the flat was cleaned. They did nothing on this property. They don't care about tenants. They care about money. I moved here for a job and I've told my employer to advise against using Savills ever. Please use a different letting agent.

T · 11 October 2023

★★★★★ 1/5

Trustpilot

AVOID THIS COMPANY IF YOU CAN

AVOID THIS COMPANY IF YOU CANOne star because i cant give no stars.Riddled with incompetence and over the top requirements. They cant distinguish between renters and guarantors

B · 14 November 2024

★★★★★ 5/5

Google

Super professional and helpful. Nikolay was instrumental in helping keeping the property sale on track through what proved to be an unusually complicated legal situation. World always recommend Nikolay and Savills.

Tom · 26 October 2023

★★★★★ 5/5

Trustpilot

We rented our flat in Twickenham and…

We rented our flat in Twickenham and decided to use Savills. Our agent was Sophie Candlin, she found us a tenant super quick and got us £200 a month more than the last let. Even the old tenants said how good she was on the site visit. Very slick operation with terrific service. We will be staying with Savills for sure.

David · 1 August 2022