Trusted Agent profile · Hackney

Savills Shoreditch reviews in Hackney

4.2

★★★★★ Great

2,008 reviews across 2 platforms

48 Great Eastern Street, London, EC2A 3EP, Hackney, EC2A 3EP

Part of Savills, see every office.

Savills's office in Hackney, at 48 Great Eastern Street, is rated 4.2 out of 5 across 2,008 reviews on two platforms, including 201 Google reviews rated 4.9.

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4.9 / 5

201

Reviews on Google

This office

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1,807

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Trustpilot

It was a pleasure working with Savills…

It was a pleasure working with Savills to sell our house from a distance during an uncertain and challenging market in 2024. Our main point of contact was Felicity Walker, and we were impressed by her experience and local knowledge as well as her insights into the general housing market and the current economic climate. Highly professional, yet friendly and approachable, she took time to understand her clients’ personal circumstances, needs and preferences, and had a realistic and fair approach to buying and selling. Her perseverance and pragmatism in the face of occasional setbacks was most reassuring. The team as a whole were extremely helpful in arranging access for general maintenance, surveys, safety checks, etc. Communication was excellent and there was always timely feedback regarding viewings and buyer interest.

Jane · 18 December 2024

5/5

Trustpilot

Good experience with Savills Hackney

I had a good experience renting through Savills. Sam was very friendly and professional, as well as always available to answer my queries over the phone or email. They have also been very quick so far in dealing with any repairs. I would recommend them.

Hélia · 22 April 2021

Agent replied · 23 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,Sam

5/5

Trustpilot

Perseverance pays off!

We were fortunate that it fell to Troy Budd to steer the sale of our property in Stoke Bishop, Bristol. The housing market was becoming increasingly sluggish, with the number of viewings declining. We also lost about 5/6 weeks when a 'prospective buyer" wasted our time, and Troy's, and then just walked away! Troy persisted and a previous "viewer" renewed his interest and, when we least expected, Troy's efforts were rewarded when, unexpectedly, exchange of contracts and completion were accomplished in quick time and the sale was concluded. Much due to Troy's perseverance and persuasive manner. Our sale was due, in no small part, to Troy's efforts in a difficult market.

John · 17 December 2024

5/5

Trustpilot

We recently completed a purchase where…

We recently completed a purchase where Savills were the seller's agent represented by Joshua Holder. Savills and Josh were very proactive and great throughout the process. Josh particularly was very skilful in managing the negotiations to a successful outcome.

Chris · 22 April 2022

Agent replied · 23 October 2024

Thanks Chris, it was a pleasure to work for you. Wishing you all the best.Regards,Josh

5/5

Trustpilot

Going the extra yard!!

Sarah Hunt is an exceptional negotiator and resolved issues which had the potential to derail our sale. She is a great communicator.Sarah goes that extra yard undertaking tasks to ensure a sale stays on track.We would recommend her to everyone.

Customer · 1 March 2022

Agent replied · 23 October 2024

I am very grateful for your kind words. Selling your home can be very stressful and I am glad to have been able to help. I hope to work with you again in the future.Regards,Sarah

5/5

Trustpilot

House sale

When selling our house through Savills our wonderful agent Charlotte was fantastic throughout the whole process, she was extremely helpful and knowledgeable.The process was smooth and easy.We will definitely be using Savills again in the future.

Emily · 31 August 2022

Agent replied · 23 October 2024

We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.Regards,Charlotte

5/5

Trustpilot

Working with Savills

Working with Becky Card, Natasha Selbie and all the associates at Savills has been a great experience. Everybody was efficient, professional and warm. The advice was spot on. I can't recommend Savills highly enough.

Bridget · 14 November 2022

Agent replied · 23 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Great working Savills - you pay for what you get in the end.

Savills have managed a property for me for several years - and throughout much of that time i have worked directly with Atticus Leung who has always been very professional, efficient, quick and happy to help. Great to work with the same person and see the low turnover in this team.

Amanda · 11 November 2025

5/5

Trustpilot

Simply the best

Savills has been excellent to work with. During my rather extensive apartment search, they quickly and consistently showed themselves to be the most thorough, sophisticated, comprehensive and professional. For that reason, I decided to forgo using any other services and focus exclusively on their properties.Since becoming a tenant, the vast majority of my experiences have been overwhelmingly positive. For that reason, if/when I'm in the market for a new flat, I will certainly only consider properties managed by Savills.Last, and miles upon miles from least, I cannot possibly say enough about my superstar Property Manager, Melissa Grant. So friendly, so responsive, so professional and so enjoyable to work with, she has far exceeded even the loftiest possible expectations.

Matt · 12 January 2023

Agent replied · 23 October 2024

Thank you so much for your review, Matt, it is much appreciated. If you need anything further please don’t hesitate to contact us!Regards,Melissa

5/5

Trustpilot

We found Savills and in particular…

We found Savills and in particular Harry Maitland and his team to be professional, efficient and friendly. Any queries were attended to quickly and they took the stress out of selling our property. We would definitely use Savills again - although hopefully not too soon!

VonnyMalc · 27 February 2021

Agent replied · 23 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Harry

5/5

Google

Great service and very efficient. Henry Nwokejiobi 10/10

Fuch · 3 October 2026

5/5

Trustpilot

Very efficient purchase process

Alex and the team were hands on and available throughout the transaction keeping the communication flowing between seller and buyer which took considerable pressure off the purchase process. Would not hesitate to recommend their services to anybody buying or selling a property.

T · 23 September 2021

Agent replied · 23 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Good communication

Savills kept in touch with us and made sure everyone was always up to date on progress with our purchase. We felt fairness to both buyer and seller, as well as good communication made the process as good as it could be. Thank you Charlie.

Tamsin · 10 February 2021

Agent replied · 23 October 2024

Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.

1/5

Trustpilot

This company are the managing agents…

This company are the managing agents for a shop I rented. Shocking customer service from Billie Stephenson. She confirmed the amount of our deposit held by Savills then once the keys were returned suddenly she tells us she made a mistake. Been trying to get this resolved for weeks. Her phone is hardly ever answered, messages are rarely responded to. She promised to call me back over a week ago and nothing.

Carol · 30 August 2023

Agent replied · 23 October 2024

Thank you for raising this and we have escalated your feedback to the team, who I understand have been in contact.

5/5

Trustpilot

always a swift and comprehensive…

always a swift and comprehensive service from Savills - Paige Ford went out of her way to ensure the lettings were concluded and she managed the paperwork (not inconsiderable) very competently.

Consumer · 31 January 2023

Agent replied · 23 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Paige

5/5

Trustpilot

Savills Stamford

We bought via Savills Stamford & cannot recommend them enough! Far more professional than the estate agents we chose to sell with. Charlotte was brilliant from start to finish! Would not hesitate to recommend because we are never moving again!!!

Mrs · 7 January 2022

Agent replied · 23 October 2024

Thank you for taking the time to leave a review. I hope you enjoy your new home!Regards,Charlotte

5/5

Google

I went to Savills Shoreditch to sell my apartment and the service was fantastic. I dealt with Gavin Kennedy & Nick Verdi & they went above and beyond, especially during lockdown to keep the sale moving and keep the buyer happy. I highly recommend them, they were professional from start to finish, they always returned my calls, they were knowledgable and extremely patient. They made it a very pleasant experience & I would use them again.PositiveResponsiveness, Professionalism, Value

Sarah · 26 October 2020

5/5

Trustpilot

Outstanding

Amazing service from beginning to end in selling my Father’s house. A big Thankyou especially to Michelle Weaver who has been ahead of the game every step of the way! Superb communication, a truly 5 star service! Many thanks Tracey Cranswick

Tracey · 3 November 2021

Agent replied · 23 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,The Savills Team

5/5

Trustpilot

Savills did a great job for us

Savills did a great job for us. Claire was very good with the viewings and usually left us notes after each one to give us initial feedback. In the later stages, Matt Orchard did a good job chasing solicitors in pushestowards exchange and completion.

David · 27 March 2021

Agent replied · 23 October 2024

Its been our pleasure working with you, and great to have such a delightful property in such a pretty location to sell!Regards, Matt and Clare

5/5

Trustpilot

Fantastic experience

Great experience with Savills.Jess from the Hackney Wick branch was exceptional. From start to finish, she was extremely communicative and kept me informed at all times, and was always available to answer any questions and help deal with any problems that arose. When an unexpected delay meant a delivery would be arriving before the sale completed, she arranged to be at the property to take receipt of the delivery on the scheduled date herself. Made the process really easy and stress-free.Very professional and superb service. Highly recommend!

Emile · 13 December 2022

Agent replied · 23 October 2024

Thank you for your lovely review, Emile. It was a real pleasure being able to help you!Regards,Jess

5/5

Trustpilot

Ben and Luke at Savills SJW

Ben and Luke at Savills, St John’s Wood branch, really did make our whole experience seamless and swift. They were professional, efficient and always communicated with us clearly at every stage. Thanks for making this an easy and enjoyable process- we are delighted to have purchased our flag through yourselves!I highly recommend to all future clients.

Consumer · 22 July 2024

Agent replied · 23 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

I had the pleasure of working alongside…

I had the pleasure of working alongside Michelle Rowe & Daniel Tarrant at a site launch recently. They were both extremely friendly, approachable and professional in the way in which they dealt with myself as well as the clients at the event and it truly was lovely to be able to work side-by-side with colleagues from different areas within the marketplace and form incredible relationships with them. I look forward to working with them again in the future.

Mia · 20 February 2023

Agent replied · 23 October 2024

Thank you so much for your kind words. We hope to work with you again in the future.Regards,Michelle & Daniel

1/5

Trustpilot

Over value and lie

Great with probate - we had Savills attend to carry out the probate valuation with a family member and his girlfriend. Even though as executors we had carried out 3 valuations with 3 local agents which all came back with similar valuations. Unfortunately one family member wasn’t happy with the true value of the property so we agreed to 3 more valuations from his (girlfriends) chosen agents and Savills ended up being one of them. The rep was excellent he listened to the girlfriends description of the property even though both the grandson and girlfriend had only been over a few times over the years his grandparents had been alive (unfortunately they fell out over money). He did ignored the executors and never shared the valuation with them as the law states he should have done. He did as asked and valued the property at £100k more than every other agent did. So if you want a unrealistic valuation which will only be reduced once the mortgage companies value the property or better still you then have to pay for a RIC’s because the agent has given a false valuation you can count on Savills to do this for you.

Mat · 11 December 2022

Agent replied · 23 October 2024

Thank you for raising this with us. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com

1/5

Trustpilot

Very limited input

Very limited input. Basically 'pile it high'

Muppet · 5 October 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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