5/5
I’m very happy that I decided to go with Savills for my next rental flat. My negotiator Max was very helpful, transparent and honest. The process was very smooth from the point of viewing up to signing the contract. Highly recommend

Trusted Agent profile · Hackney
★★★★★
2,010 reviews across 2 platforms
48 Great Eastern Street, London, EC2A 3EP, Hackney, EC2A 3EP
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Savills's office in Hackney, at 48 Great Eastern Street, is rated 4.2 out of 5 across 2,010 reviews on two platforms, including 201 Google reviews rated 4.9.
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Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
I’m very happy that I decided to go with Savills for my next rental flat. My negotiator Max was very helpful, transparent and honest. The process was very smooth from the point of viewing up to signing the contract. Highly recommend
5/5
We felt extremely well looked after by Elliot throughout our search, and it was clear we were people rather than numbers to him. Courteous, professional, helpful, staying in touch at just the right intervals and very personable too. Of all the agents we dealt with, Elliot was the only one who really ‘got’ our requirements, not only the practical details of what we were looking for but also the feel of what kind of place we wanted to live in. Because of this, everything he showed us was truly on our wavelength. So refreshing. Thank you Elliot. Jacky and Geoff Francis, Purchasers.
5/5
Ellis
I have been an extremely lucky person to have had Ellis at the knutsford office helping me through a very stressful time with our purchase of 7 Millbank Close she has always and still is pleasant and very informative every time I have spoken to her.. moving house is very stressful and it certainly has for us as we have lived in our present house 50 years but Ellis always put my mind at rest as our sale had lots of delays. So thank you Ellis your a star. Ann vickers
5/5
Savills manage the property we rent and…
Savills manage the property we rent and wherever we have issues our property manager Tami is super quick and helpful in dealing with them. We recently had a leak that was impacting the flat below and Tami got someone sent out within 24 hours! Great service :)
5/5
Millie was great!
Millie was great - found us a beautiful home that matched our needs perfectly, then worked with the seller to get the price where we needed it to be. She was knowledgable about the area and very responsive whenever we had a question. Great job Millie!
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
5/5
Fantastic service!
We were wonderfully taken care of at Savills, our case got sorted quickly and it was given the urgency it needed when the time came. Katie and Rosie were both lovely people; very patient, professional and really sweet. Would recommend!
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
I did have the chance to go through the whole journey with Savills and had very positive experience with Ezekiel. Savills' website is well-designed and has tools you need to move forward with the property of interest. Ezekiel was at the viewing on time and addressed all the questions I had. I very much appreciate his patience, openness, rapidity and willingness to help. Next time I need a property to rent Savills would be the first one I'll go to.
5/5
We had an excellent experience with Savills Shoreditch. We were with an agent closer to our home but after one buyer fell through and everything went quiet, we decided to change agents. Although Savills were more expensive, we felt they worked very hard for their money. They were always quick to help out with anything we needed (which turned out to be a lot). Gavin, Elliot and Nicole were an excellent team and we're glad we changed agents to work with them. We would highly recommend them!
5/5
Thank you Faith for all your hard work…
Thank you Faith for all your hard work in helping to secure new tenants for my property. You have been so helpful throughout the process and I really appreciate all your guidance and support. Many thanks!
Thank you for your kind words. I am glad to have been able to help you and hope to work with you again in the future.Regards,Faith
5/5
Savills' customers satisfied
Savills have been very supportive in managing the sale of our property, and particularly in keeping the chain of sales in place with all of us moving forward. Their marketing advice was first-rate and promotional literature was produced rapidly and to an excellent standard. They arranged and supported an ambitious programme of viewings which resulted quickly in a successful sale. In the ensuing pre-contract period we have valued highly their continued expert advice. They have provided a comprehensive service which we would recommend highly.
Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you. We wish you all the best for the future.Regards,Savills
5/5
Rosanna was incredibly helpful and an…
Rosanna was incredibly helpful and an absolute pleasure to speak with. She helped us secure our dream home within 24hrs and was really in our corner. I could not recommend her and the Savills team more.
Thank you for your kind words! Finding a home can be very stressful so I'm very glad to have been able to help. Please feel free to reach out with any further questions.Regards,Rosanna
5/5
We have recently bought a flat in Shoreditch. We have been very happy with Savills Shoreditch. Our agent Gavin really made the difference for our purchase - he has really facilitated the communication bewteen us and the seller and in the end we managed to move in with no delays. Gavin has been really professional and proactive but at the same time friendly - always there to help, when required.PositiveProfessionalism
1/5
TRASH AGENCY
I highly do not recommend taking this agency for your rental, because:1/ Some of their workers are VERY EXTREMELY RUDE and take their sweetest time to reply to mails.2/ They will give you the STUPIDEST excuses that they cannot reach the landlords.3/ They will keep you without a precise response.4/ They will not allow you to break your contract.
Hi Ashley, thank you for taking the time to share your feedback with us. We sincerely appreciate your honesty and for bringing your concerns to our attention.We would value the opportunity to learn more about your experience; please email further detail to socialmedia@savills.com so we can investigate.
5/5
Dedicated Property Management
Property management can be a thankless task but Olivia Hill is so good, you have to thank her! Thank you for the dedicated management of the apartment I live in. It's greatly appreciated
And thank you for your review, I really appreciate it, it was a pleasure to work with you.Regards,Matt
5/5
Rented a house through Savills
Rented a house through Savills. Great experience, everything went through quickly and smoothly. Thank you to Olivia Thomas and the rest of the lettings team.Sasha
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations. Regards,Olivia
1/5
Zero stars from me.
I can’t give zero stars unfortunately. Savills valued our house at £450000 but three other agents valued at £600000!!. They said they’d provide a report but we heard nothing. Ours is a 4 bed house and they’d just sold a 2 bed house nearby for £425000. Appalling service.
We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.
5/5
Moving Home
In a market where Rental Properties attract a lot of interest, Savills were very helpful in helping us secure a property straight away with the minimum of fuss. Monika made the whole process very simple.
Thank you for your kind words. I know that finding a new home can be very stressful, so I am glad to have been able to help you with the process.Regards,Monika
5/5
Had an absolutely brilliant experience with Savills Shoreditch, in particular with Leon Murray who was so helpful in our property search. He was super professional and was quick to relay all the relevant information, going above and beyond where he could to help with our search! Thanks so much Leon!
5/5
Fantastic firm
Fantastic firm . I’ve been letting apartments through them for a few years now and I have found Robert Lerner excellent to deal with. He always finds me superb tenants and achieves the appropriate rent. Well done to Robert and the team .
1/5
Terrible company
Terrible company. We had an agent come to value our house. She seemed competent and appeared to be very interested in marketing the property. After an hour of talking through the details she said she’d arrange for photos to be taken and a contract to be sent out. Over a month later she still hasn’t been in contact and we have gone with a different agent. We expected more from a company with such a good reputation. Unfortunately, Savills also seem to think it's my responsibility to contact them regarding this matter. If they were really interested in good customer service, they would check their records for SW Devon and contact me directly. As they have not done this, I can only assume that it is a regular occurrence and they therefore can not trace us in amongst all the other potential clients they have let down.
Thank you for your feedback. We take this very seriously and ask you to get in touch by emailing further detail to socialmedia@savills.com so that we can investigate.
5/5
I was a buyer and therefore Savills was representing the seller throughout the purchase. Marco was professional and responded timely throughout the process. He's professional and did his best to manage what were at times some difficult negotiations.
5/5
Sue at Savills
Sue, Graeme and the team at Savills were absolutely brilliant. Not only did they help us find our lovely new home, they were always happy to help with any request and quick to respond. Thank you!
Thank you for taking the time to leave such a lovely review! Finding a new home can be a stressful time, so we are glad we were able to help you find yours. Congratulations on your new home!Regards,Graeme and Sue
5/5
Excellent service
Paige is very professional with excellent communicational skills and took notice of our instructions and produced the best offers. She is very easy to deal with and I always impressed with her positive approaches.
Thank you for your kind words. I am so pleased to have been able to help you and wish you all the best for the future.Regards,Paige
5/5
Nikita is a Rockstar!
Nikita was efficient and timely with all communications. She kept us informed at every step and was very courteous. Thank you for making the process as easy as possible.
Thank you for your kind words, Phoebe, and for taking the time to post a review. I’m delighted you are pleased and that we were able to help.Regards,Nikita
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Tell us what you need and we'll put you in touch. Savills Shoreditch hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hackney.