Trusted Agent profile · Hackney
★★★★★
85 reviews across 3 platforms
72-76 Digby Road, Hackney, E9 6HX
Robert Alan Homes's office in Hackney, at 72-76 Digby Road, is rated 4.5 out of 5 across 85 reviews on three platforms, including 83 Google reviews rated 4.6.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
GoogleRA and his team have been the best Agents over the 6 years we've been with them. I cant thank them enough for being considerate and making an effort to support us when needed. They actually care about their tenants and that is a rare find. 10/10.
Thank you for your kind review Mr Thomas. Regards
5/5
GoogleGreat experience renting through Robert Alan Homes. Robert and Luca are both a pleasure to work with: very efficient and transparent about the whole process. I was given frequent updates. Very excited to move into my new place :)
Dear Karina Thank you for your kind review. We are very happy that we have found you your new home. Robert Alan
5/5
GoogleRobert Alan Homes (and Robert himself) provided us with a high quality, transparent, professional and ethical service. His close familiarity with the area, and the honesty with which he conduct his business are commendable, a real rare agent! highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Dear Elian I have enjoyed working with you and your family, and thank you for instructing Robert Alan Homes Warmest regards Robert
5/5
GoogleThe team at Robert Alan Homes were friendly and professional. They went above and beyond to ensure our rental process was easy and quick. Would use this agency again.
Dear Cat Thank you for your 5 star review. It was a pleasure to work with you and find your new home. Warmest regards Robert
1/5
GoogleAfter reading these google reviews I am truly shocked at any positive feedback whatsoever. My boyfriend is currently renting from Robert Alan and I can honestly say it is the worst treatment he's ever received as a tenant. I'm unsure whether this company gives their landlords better treatment than their tenants but I would stay away from them at all costs. The lack fo respect shown by particularly Robert himself is disgusting, with the tenants continuously blamed for issues with the house in the rudest manner. These tenants will be leaving the house and Robert Alan agents as soon as is possible.
5/5
GoogleRobert has managed my flat in Hackney for the past 20 years whilst I have been working in Australia. He has always provided an excellent service, been honest and helpful an I would not hesitate to recommend his business to anyone.
Thank you for your review.
1/5
TrustpilotDisrespectful and rude
After reading these google reviews I am truly shocked at any positive feedback whatsoever. My boyfriend is currently renting from Robert Alan and I can honestly say it is the worst treatment he's ever received as a tenant. I'm unsure whether this company gives their landlords better treatment than their tenants but I would stay away from them at all costs. The lack fo respect shown by particularly Robert himself is disgusting, with the tenants continuously blamed for issues with the house in the rudest manner. These tenants will be leaving the house and Robert Alan agents as soon as is possible.
5/5
GoogleI’m a landlord and have been renting my flat out through Robert Alan Homes for the last year. Robert and his team are a pleasure to work with, the communication is second to …
Dear Andrew Thank you for the 5 star review. It is a pleasure to work with you.
5/5
GoogleRobert Alan Homes have managed our properties for a number of years now in London. We’ve always enjoyed a good relationship with Robert & Nabil who provide a very efficient & timely service. We would highly recommend their agency .
Thank you Norah
5/5
GoogleSuper responsive landlords, nice personal touch as ways to contact on WhatsApp, and the property was in a really clean and renovated condition when we began renting
Dear Lydia Thank you for your 5 star review. We are so glad that you like the property. It was a pleasure to meet with you and find you the right home. Kind regards Robert
5/5
GoogleI would highly recommend Robert Alan Homes. I had the pleasure of dealing with Robert and Luca very professional polite and helpful people, I really appreciate everything thank you.
Dear B Thank you for your 5 star review … More
5/5
GoogleRobert Alan Homes rented my flat out for a number of years and I found them to be very helpful. The rent was always paid on time and they dealt with any maintenance issues efficiently and quickly. They found several tenants for my property over the course of my contract with them and they were vetted well and perfect for the standard of the flat. They do a good job at a good and fair price.
5/5
GoogleRobert Alan have managed our flat for a number of years and have always done so to our satisfaction. They are very prompt in reporting and solving problems, and in assisting tenants. We highly recommend their services.
Thank you Paul.
5/5
GoogleWe’ve been working with Robert Alan Homes for many years and couldn’t wish for a better service. They’re always immediately responsive, totally professional and very friendly. Happy to highly recommend Robert Alan Homes.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the review Laurence. Regards
5/5
GoogleWe were purchasing rather than selling. An Estate Agent with an understanding of the fact that conveyancing solicitors don't do time/project management. Big help in getting the job done.PositiveResponsiveness, Quality, Professionalism
Dear Gary It was a pleasure to work with, and thank you for your kind review. Regards Robert
5/5
GoogleRobert and his team have been nothing but brilliant during the purchase of our new house. Friendly and transparent service, and always available when required. Thank you so much!PositiveResponsiveness, Professionalism
Dear Will I hope you and your wife are enjoying your new home, and thank you both for the kind review. Regards Robert
5/5
GoogleRobert has been excellent with contact throughout. Very personable, helpful and easy to get in touch with. I would highly recommend Robert Alan Homes to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Dear Jack, thank you very much for your review it was a pleasure to work with you. Kind regards Robert
5/5
GoogleI have been with robert alan estate agents for over a year now and they have been great, Nabil in particular has gone above and beyond his job. Helping my family find a place, catering to our needs and getting back to me promptly. He is the kindest estate agent I have ever met and has helped us a great deal at the stressful time for looking to move in London.
5/5
GoogleFantastic service from Robert Alan Homes. Robert always responds promptly to any queries and is professional, efficient, and extremely helpful.
Dear Monica Thank you so much for the 5 star review, it was a pleasure to work with you. … More
5/5
GoogleGreat service from Robert Alan Homes and Nabil has never let us down. Always one step ahead for me and with my tenants and I cannot recommend highly enough.
Thank you Caroline.
5/5
GoogleRobert and his team do a great job. They have a great understanding of the local market and their client service is second to none. Would recommend to anyone.
Thank you Kian
5/5
GoogleGreat service from Robert Alan Homes and Nabil has never let us down. Always one step ahead for me and with my tenants and I cannot recommend highly enough.
Thank you Caroline.
5/5
GoogleRobert was easy to work with and gave us good advice throughout the process of selling our flat.
Dear Lucy Thank you for your kind review. … More
5/5
GoogleRobert was great to deal with. Honest and had a wealth of knowledge. Definitely a good estate agents, which is a rare thing to find I think!
Thank you Catherine
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robert Alan Homes's Hackney office has 85 reviews across three platforms: 83 on Google, 1 on Facebook, 1 on Trustpilot.
Robert Alan Homes Hackney is rated 4.5 out of 5 across all 85 reviews, and 4.6 out of 5 on Google from 83 reviews.
Robert Alan Homes Hackney, 72-76 Digby Road, Hackney, E9 6HX.
