Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had Rachael for a viewing today, I have to say one of the most professional agents i have ever met, very informative about the property leaving very few questions to ask.
OWEN · 14 May 2026
Agent replied · 15 May 2026
It was great to meet you today, thank you for the feedback Owen, much appreciated!
★★★★★ 5/5
GoogleSuzy Garrett at JNP Amersham has been dealing with our rental and she has been nothing short of fantastic. Incredibly personable and warm, very knowledgeable about the house in question and the area. I cannot recommend Suzy and JNP Amersham highly enough.
Andy · 6 August 2024
Agent replied · 6 August 2026
Thank you Andy! Suzy will be over the moon with your recommendation.
★★★★★ 5/5
GoogleVery professional and helpful through the whole sale transaction.
Tom was always available and when busy returned calls asap. He helped liaison with purchasers over a few problems.
Michael · 29 January 2026
★★★★★ 5/5
GoogleMy wife and I had the pleasure of meeting Trefton at JNP, who showed us around one property and then suggested another one which we liked even more! He is extremely knowledgeable about the local property market, took the time to understand our needs and was very pro-active when we decided to move forward with an offer. Can't recommend JNP highly enough!
Marc · 6 August 2025
Agent replied · 6 August 2026
Thank you so much for your wonderful review Marc! We’re thrilled to hear that Trefton's local market knowledge and proactive approach provided you with such a positive experience. Trefton will be delighted with your recommendation.
★★★★★ 5/5
GoogleMoving works have been extremely helpful with assisting us with moving home, no question has been too small! A great team of people, who are passionate and knowledgeable about their local markets.
Amy · 2 April 2026
Agent replied · 8 April 2026
Thank you so much we're delighted to hear that you had such a positive experience with our team during your move. No question is ever too small, and we’re always happy to help every step of the way. Your feedback means a lot to us, and we’re glad our local knowledge and passion made a difference. Wishing you all the best in your new home!
★★★★★ 1/5
GoogleTotally disappointed with this agency. They've tricked me into paying a holding deposit for a property and still left on the market as available. They are not serious or helpful at all. Contact them regarding the property and came up with excuses that they cannot refund me as I have been declined on my application
Pavel · 6 August 2025
Agent replied · 6 August 2026
Thank you for your review Pavel. I understand you have been in communication with the branch regarding your application. As per the Tenancy Guide, which you signed on 26th May, you agreed for us to retain your holding deposit whilst Right … More
★★★★★ 5/5
GoogleEngagement with Moving Works was a pleasure from start to finish. We moved our property sale from another agent, and the difference was 'night and day'. Moving Works had a plan and stuck to it, doing everything they said they would do. …
Glenn · 13 November 2025
Agent replied · 21 October 2025
Thanks so much for the lovely review! We're really glad you made the move to us and that you felt the difference in service was clear. It’s great to hear our marketing and Collection service worked so well for your sale, and that the team … More
★★★★★ 1/5
GoogleI’ve never been treated with such disrespect in 25 years renting across the world. 7 years in the same house. Paying each month. Maintaining the house. They wanted to increase 26% the rent. We said it was too much to have a conversation. They send us notice to leave while repairs were on hold for over a year…
They came to talk to us to “mediate” between us and landlords but they did nothing to protect us and our little ones but only do what landlords requested even though it was unmoral (like delaying our deposit and refuse to pay the bill for a pest control issue due to the foundations of the house).
Luckily the Deposit protection exists for a reason. And they had to return our deposit.
Last… they claimed us stuff that they own builder did…
Again… I’ve never felt as insulted in my life…
Marta · 6 August 2024
Agent replied · 6 August 2026
Thank you for your review Marta. We’re sorry to hear that you have not been satisfied with the service you have received from us. We appreciate your feedback and have passed your comments on to the Lettings Director.
★★★★★ 5/5
GoogleIt has been an absolute pleasure to deal with Moving Works and especially Rachael. They have helped with the sale and purchasing of several properties over the last 12 months. Rachael has gone above and beyond in all aspects, she has simply done everything for us. Would recommend to all for a great service.
Stephen · 17 March 2023
Agent replied · 15 June 2024
Thanks Stephen, it has been a pleasure to work with you and your family. You know where I am if you need me in the future. all the best, Rachael
★★★★★ 5/5
GoogleA lengthy purchase process was completed a couple of months ago with a few hurdles happily overcome and managed with expertise by the MW team. Nothing was too much trouble and I was kept up to date even when conveyancing on both sides was …
Matthew · 13 October 2025
Agent replied · 13 September 2025
Thank you so much for your lovely review! We’re really pleased we could help guide you through the ups and downs of the process and keep you updated along the way. It’s wonderful to know that our efforts made a difference and that we lived up to expectations. Wishing you lots of success as you settle into this new chapter!
★★★★★ 5/5
GooglePhillipa at Moving Works was exceptional in the sale of my house. Creative marketing and thinking outside the box she was able to secure numerous viewings keeping me updated at every step. Post offer the team were able to secure completion smoothly and without delay.
J · 13 October 2025
Agent replied · 17 October 2025
Thank you so much for your wonderful feedback! We're thrilled to hear that Phillipa’s creative approach and dedication made a real difference in your sale experience and the post-offer process went smoothly, exactly how it should be. Wishing you all the best in your next chapter, and thank you again for choosing us!
★★★★★ 5/5
GoogleSo it was due for inspection of the flat that I am renting. The inspection was pretty straightforward. Deb Wheeler, the letting agent, was really nice and friendly. I mentioned to her my concerns and kept record on it to be reported to the landlord. Hopefully the issues will be addressed.
John · 6 August 2025
Agent replied · 6 August 2026
Thank you for sharing your experience John! We’re glad to hear that the inspection went smoothly and that Deb provided you with friendly and attentive service. If you have any concerns or need assistance, please don’t hesitate to speak to anyone in branch.
★★★★★ 1/5
GoogleHorrible company who cause damage to whole communities by driving up prices even if their ridiculous demands lead to no sale for over a Year. No service mentality - neither for sellers or buyers. Just sheer greed and a sense of elitism. …
Andrea · 13 October 2025
Agent replied · 27 July 2025
As estate agents, our duty is to act in the best interests of our clients, the sellers, and we make no apology for working hard to achieve the best possible outcome for them through skilled negotiation and over 25 years of industry … More
★★★★★ 5/5
GoogleLindsay and Trefton have been absolutely amazing. Super efficient and excellent communication. Am grateful to them both. Highly recommend.
Sam · 6 May 2026
Agent replied · 6 August 2026
Thank you Sam! Lindsay and Trefton will be absolutely delighted with your recommendation. Do give them a call on 01494 725656 if they can be of any further help.
★★★★★ 5/5
GoogleThank you for your time and hard work! I couldn't even imagine that it would be possible to sell a house in 3 days. SAM, thank you for the evaluation of the house and moral support. I recommend this agency, they work quickly and professionally.
Kristina · 18 September 2025
Agent replied · 18 August 2026
Hello, thank you for your review of our team. It is greatly appreciated!
★★★★★ 5/5
GoogleWe received excellent service from Rachael and all the other personnel we dealt with at Moving Works. We were kept informed during the whole process of our house sale and if we had a query that couldn’t receive immediate attention, someone …
Carol · 8 October 2025
Agent replied · 14 March 2025
Thank you Carol- it was a pleasure to help you get moving, thank you for your feedback- it means a lot to know our hard work is helping people. Enjoy your new home. Rachael
★★★★★ 5/5
GoogleMoving Works (especially Rachael) were very proactive during our house purchase. Whilst they were acting for our vendor, they kept us informed and tried to get info from us where appropriate to pass on and keep things moving. We have no …
Peter · 8 October 2023
Agent replied · 15 June 2024
Thank you Peter, much appreciated. It's important to make sure you're settled once in. All the best, Rachael
★★★★★ 5/5
GoogleI cant thank sam enough for the amazing job she has done for us so far, the customer service is by far the best with miller metcalfe.
Nicki · 18 February 2026
Agent replied · 18 August 2026
Hello, thank you for your review of our team. It is greatly appreciated!
★★★★★ 5/5
GoogleI dealt with the team at the Amersham branch of JNP and they were all really helpful. But would just like to make a special mention to Eddie Blanch who was personable and helpful at all times and really went that extra mile to ensure the setting up of the tenancy went smoothly. Thoroughly recommend
Charlotte · 6 August 2022
Agent replied · 6 August 2026
Thank you for your review Charlotte. We're delighted that Eddie and the team at JNP Amersham provided the 5* service all our clients deserve - they'll be so pleased with your recommendation.
★★★★★ 5/5
GoogleMy husband and I recently rented our new home through JNP Amersham and we can’t recommend them enough. Suzy was our agent and she was fantastic from start to finish. Her knowledge and attentiveness are second to none plus she’s such a lovely person.
Andrea · 6 August 2023
Agent replied · 6 August 2026
Thank you for your review Andrea. We're thrilled that Suzy was able to help you find your new home - she'll be so pleased with your recommendation.
★★★★★ 5/5
GoogleI recently completed the purchase of a house with miller metcalfe harwood and the communication and service was excellent.
Hassan · 18 April 2026
Agent replied · 18 August 2026
Hello, thank you for your review of our team. It is greatly appreciated!
★★★★★ 5/5
GoogleI recently sold my property with miller metcalfe Harwood and the service was second to none. Beth was our main contact and she handled the sale amazingly from start to finish. We had contact with the majority of the team throughout the sale and all were professional, nothing was too much effort and they kept us updated throughout the whole process.
Adam · 18 August 2021
Agent replied · 18 August 2026
Hi Adam, thank you for your excellent feedback and for taking the time to right the review, it is greatly appreciated by everyone here at Miller Metcalfe. We wish you all the best in your new home.
★★★★★ 5/5
GoogleMoving works dealt with the sale of the home I was buying. From the day of viewing the house and making an offer, through to completion, I experienced nothing short of exceptional service. Michelle, in particular, kept me updated …
T · 13 October 2025
Agent replied · 8 October 2025
Thank you so much for your wonderful feedback! We’re delighted to hear that your experience was so positive and that Michelle was able to support you. Keeping our clients updated and making the process as smooth as possible is always our priority. We wish you happiness in your new home!
★★★★★ 5/5
GooglePhilippa at moving works was absolutely amazing when selling our house. She is so very professional and had great communication throughout, she dealt with anything that came up calmly and confidently. The house sold within weeks and i would highly recommend Philippa for any house sale you are planning
Kim · 15 December 2024
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