Trusted Agent profile · Hackney
★★★★★
787 reviews across 3 platforms
Unit 1, 110 Curtain Road, Shoreditch, EC2A 3AH, Hackney, EC2A 3AH
Hunters's office in Hackney, at Unit 1, is rated 3.0 out of 5 across 787 reviews on three platforms, including 248 Google reviews rated 4.6.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
TrustpilotI have to say wow I have been a…
I have to say wow I have been a landlord of hunters little sutton for over four years and they manage several properties for me. They have just found me a tenant in record time as one of my tenants is moving out. We'll done Gary, Lynn and Lauren who have been amazing in keeping me up dated every step of the way. Nothing is too much trouble
5/5
TrustpilotA professional an proactive Estate agent
We had problems with our initial Estate Agent who had no motivation. We were proactively approached by a Hunters agent in person and we took a chanceWithin a few days we had viewings and an acceptable offer but due to the tardiness of the first Estate agent and the tie in to their cancellation policy we lost the house we had made an offer on. We had to take our house off the market which was also due to financial restraints.Hunters very understanding. So impressed how hard they worked for us. Notably Stephen their negotiator who worked so hard. Credit to Teddy on the initiative to introduce us. Definitely would use them again
5/5
TrustpilotI would highly recommend it and would…
I would highly recommend it and would use it again. Ashraf Esat and his team are professional and trustworthy. My experience with Hunters dewsbury after two years is really nice, they keep it simple and professional.Thank you very much to all of you!
5/5
GoogleWonderful experience with Hunters. Highly recommend. Aysha made the moving process very smooth for me
Hi, thank you for your 5* review!
5/5
GoogleKerem was very helpful, amiable and understanding when showing me around properties to buy. Would definitely recommend.
Hi Stewart Batt, Thank you so much for your kind words. We look forward to working with you again!
4/5
TrustpilotThank you!
The sale of my property was processed efficiently and I was satisfied with the service I received.Special thanks to Katrina & Saskia who worked hard to ensure everything was in place to exchange & complete on time.
1/5
TrustpilotI would not recommend this agency of you want to sale your property.
I would not recommend this agency if you want to sale your property.Didn't return my calls, after 2 days of trying someone did speak to me to advise the property was under off, when i saw the same property still being advertised I sent an email asking if the property was still under off, NO response, rude, or unprofessional.I would have given zero stars if I could.
5/5
TrustpilotHunters Brentford Brilliant amazing journey with hunters…
Brilliant amazing journey with hunters trying to sell my property since 2019 was difficult due to covid then it was cash buy only property which was not easy to sale try 3 other estate agents which i was very disappointed with and were not able to go no where.happily recommend hunters FAZ JABJEET AND MIN. Were so helpful all through the process and answered all the questions i have. A big bundle of thanks to you guys from bottom of heart ♥️ honestly can’t thanks enough for all your support and effort. If i could give you guys 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️stars I would.
1/5
TrustpilotIf i could give these f*cks Zero stars
If i could give these f*cks Zero stars, I would. Absolute joke these lot are. Desperate for a house for over last 12 months.. Found these, Told us we had a house. Were top of list. Dragged us along for month and half saying everythings in order. Only to call us out the blue saying we didn't have it. Putting us down for other viewings for us to turn up and tell us were not booked in for viewings. Couldn't organise a p*ss up in a brewery.Good luck to anyone else risking it by using these.
1/5
TrustpilotUnprofessional
I went to a viewing today at a flat on Chester Road in Castle Bromwich and was appalled how unprofessional it was conducted. I was offered the appointment yesterday for today at 11am. I explained I was on nights and would prefer a later viewing. I was told the landlord said 11:00 was the only time available. On arrival there were already a couple there and a couple leaving the viewing. Myself and the couple arrived and was rushed round the property. Not even reaching the stairs and another couple was also crammed into the viewings. Totally unprofessional, I wouldn’t take the property now purely because the company isn’t managed properly. Big fail.
1/5
TrustpilotDisrespectful.
I had a viewing booked for 5.10pm. Me and my partner arrived at 5:00 just to make sure we was there on time. We waited until about 5.30pm to finally accept that we had been forgotten about or completely disregarded. We didn’t even receive a phone call to say they couldn’t make it.To be honest I think it’s a very poor way to treat people when me and my partner have had to mess with our work schedule to make sure we could get there on time and be completely stood up. I deal with customers day in, day out as a career. I know how to treat people with respect and this is definitely not the way to do so. I guess it was just a blessing in disguise that nobody showed up for our viewing.
1/5
TrustpilotI'd be wary of using these
I'd be wary of using these, extremely unprofessional and it comes from how it's run. Sarah, the manager overvalued my property by 50k so I'd chose them, she wss very convincing and unfortunately wasted my time and effort. Absolute s*** show, they have lost me so much time, effort and money. Not to mention them slagging my house off to viewers and caught doing so on my ring door bell. The only one in there who showed any professionalism was Teddie. Unless you use him give them a very wide berth.They dont deserve 1 star
1/5
TrustpilotVery unprofessional
Very unprofessional. The Estate Agent came across as very leery. Which for a women on her own is very concerning. What they don't tell you is that if you withdraw the property for any reason they will charge you withdrawal fee! They should be upfront about this! Not sneaky! Unprofessional would avoid!
5/5
GoogleVery professional and helpful people. The guided me through the whole procedure and Lina was amazing.
Hi Big G, Great to hear! We are really happy we made the whole process of moving pleasant for you.
5/5
GoogleAysima helped me with viewing the property I wanted. She was very responsive and very helpful towards making my offer and we got from viewing the property from my offer getting accepted in just a day. I am excited for this new property and was so happy with my experience at Hunters Shoreditch with Aysima. Much love!
5/5
TrustpilotGreat Service and Support from Dursley Branch
We used our local Hunters in Dursley. Katrina and Richard could have not been more helpful and supportive throughout the selling process. We had a lot of trouble with our solicitor but Katrina held our hand throughout and really put in a lot of work to help get our sale over the line. We are extremely grateful to her as she made a very stressful process so much more manageable. We would highly recommend Hunters, Dursley.
1/5
TrustpilotLIARS
LIARS. I made an offer to this house, and they said they will only accept closer to the asking price. After a few days I asked whats the region offers, they said someone offered over the asking price. This was about 2 weeks ago, the house is still on sale, and someone I know is going to look at the house..This is the second time they lied in a month..
5/5
GoogleGreat customer service, the woman who helped me over the phone was efficient and very helpful- that call alone has made me feel much more confident about my property search.
1/5
TrustpilotAvoid This Agency
Avoid This Agency, Completely Fraudulent and Untrustworthy
1/5
TrustpilotOne star is too much for them
One star is too much for them. I came for a viewing on 08.07 at W4 3AA with Riff Hassain, the address which was confirmed twice: the day before and an hour before viewing. I was waiting for an hour with 6 more peoples and agency secretary replied like: will be there in 5 minutes, or she is inside of the property, she is in the car on the corner as we all called from time to time from different numbers.Nasty disgrace, I have spent time to travel and half of my Saturday on this. No-one even apologies on it, Shame to treat your clients like that
5/5
TrustpilotFriendly, helpful and approachable
From start to finish with viewing, asking questions, getting information for Solicitors, and completion the team have been great. They’ve made me feel like no question was too silly, given me their time to view the property when needed and they have gone above and beyond in chasing information for me to enable a quick sale. Monica, Antonia and Melanie have been fantastic in helping me and very friendly and helpful. I can not fault my experience as a first time buyer.
5/5
GoogleI used Hunters to buy an investment propert near the famous "silicon roundabout", Old Street. The director Polat, really knows his stuff and was about to give me stirling advice and guidance on the best types of properties to invest in within that area. He's honest and genuine and certainly doesn't have the stereotypical characteristics of an "estate agent" :-) Would highly recommend.
Hi Kamran Ezel, Great to hear! We are really happy we made the whole process of moving pleasant for you.
1/5
TrustpilotI am incredibly disappointed
I am incredibly disappointed. The agency passes me a flat in awful condition, full of dust and cobwebs around the windows. Moreover, the paint is going out of the walls, leaving the dark wholes/spots, and it doesn't look very pleasant. The previous tenants left pudding or whatever it was under and around the fridge. I had lost my nails trying to scrape this stinking dust. I have to mention that the top of the fridge was also covered of 5 mm of dust with fat from a cooker, which made it even harder to clean. It took me three days to clean the flat to prepare it to bring my staff. I feel cheated and disrespected. I had texted the agency, and no one even tried to text me back. When I came to the agency, I didn't even hear an apology, but I was told that my expectations/standards are too high and the flat is in a suitable condition. Do I really have too high expectations, guys, or is it just the agency's too low standards?I just regret that I didn't start making the photos and videos at the beginning when it was much worst.
1/5
TrustpilotUnprofessional
We contacted Hunters Agency to view a house in my local area. The agency was really slack with replying to E-Mails, which shows a red flag from the get-go. After filling in a questionnaire, we asked questions about the property which he didn't know the answers to. Another red flag. So I thought, well, we will view the property anyway and see how that goes. I said that we were only available in the afternoons. He didn't reply. So I emailed again asking if this was okay. It wasn't until the next day he replied with "Apologies for the delay in response, unfortunately the email didn’t send and was in my outbox." So I gave him the benefit of the doubt and was polite about it. He offered 10:15 in the morning, so my partner had to arrange time off work to do it as it didn't seem they would even negotiate a time that would suit us anyway. Another red flag. So we agreed. He then said you will receive a confirmation text with the time and address etc. Now, it's the day of the viewing with only a an hour left until the viewing and we still haven't received the confirmation text of the address or anything. From this awful display of customer service, we shall not be going. The proffesionalism is slack to say the very least.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's Hackney office has 787 reviews across three platforms: 248 on Google, 2 on Yell, 537 on Trustpilot (across the whole business).
Hunters Shoreditch is rated 3.0 out of 5 across all 787 reviews, and 4.6 out of 5 on Google from 248 reviews.
Hunters Shoreditch, Unit 1, 110 Curtain Road, Shoreditch, EC2A 3AH, Hackney, EC2A 3AH.
