Trusted Agent profile · Hackney

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Hawkesford Hackney reviews

4.3

★★★★★ Great

117 reviews across 2 platforms

Hackney, N1 6DX

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Hawkesford's office in Hackney is rated 4.3 out of 5 across 117 reviews on two platforms, including 112 Google reviews rated 4.3.

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4.3 / 5

112

Reviews on Google

This office

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5

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

1/5

Google

The are unprofessional; We booked a flat viewing a week ago, on the day of viewing which was suppose to be at 1pm. We have been told that They do not have the keys to enter the property, when we called again this time we have been told that current tenants do not want any flat viewing when they are out of property. They changed the viewing time from 1pm to 5:30pm and guess what they did not even bother to appear to show the property. The current tenant let us in and showed the flat. I would like to add that they knew we were coming from Reading which 1 hour 45min journey by car. Basically even they had a week, they could not arrange a proper viewing. They are waste of time; They made us wait 4.30 hour and did not came to show the property. On top of that when we decided to rent the property the property's availability date got changed by a month which made it impossible to rent. That showed us they are not reliable at all, in every step of the viewing process we got miss informed. We wasted a day with them and wont go around them again, I would advise any one If your time is important and you value being trustworthy DO NOT DEAL WITH THEM.

Gunes · 13 March 2014

5/5

Google

We have been renting through Hawkesford for over a year now and are very happy with the service they provide. The fees they charge for referencing etc. are very reasonable and the contractors they use to look after the property are very good. Whenever we have a problem, they are quick to get it resolved and we're almost always happy with the result. I'd recommend them to any one that was looking to rent in this area.

Kerry · 9 August 2018

5/5

Google

Rory and Hermione at Hawkesford were fantastic throughout the whole process of buying our first home. Communication was always easy and they treated our smallest concerns and questions respectfully and thoughtfully. We couldn’t recommend them more highly. Thank you both!

Rachel · 13 March 2024

5/5

Google

Darren has extensive knowledge within the property industry and has always been more than happy to give good advice. Would highly recommend!

Faye · 8 July 2022

Agent replied · 8 July 2026

Thanks Faye, I’m happy to have helped you. 😊 …

5/5

Google

Very professional letting agency. Application process was quick and easy; the two following years of property management have been an absolute pleasure. Highly recommended.

Borja · 13 March 2022

Agent replied · 21 June 2024

Thank you so much for your review, if you need us in the future please let us know. Team Hawkesford.

5/5

Google

I want to thank the Hawkesford team (with a specific call out to Michelle who has been the best property manager I've had) for your support over the last year as I think you've been both fair and responsive to both the tenants and to me, consistency looking for reasonable and pragmatic solutions to challenges... and unfortunately there's been a few in 2016-2017! Keep up the good work Kx

Katrina · 9 August 2017

5/5

Google

Darren has always been very professional and knowledgeable in my dealings with him. Keep up the good work

Mark · 8 July 2022

Agent replied · 8 July 2026

Thanks Mark, really appreciate your kind words.

1/5

Google

Why would an estate agent who has never used your services want you to sign up to paying them money to get an ad in their glossy brochure. Money?

Paul · 3 March 2024

5/5

Google

Excellent service from Rory Noonan at Hawkesford. He helped to ensure that transaction stayed on track when time was limited, and always returned calls and emails at the earliest opportunity. I was very grateful for his help and professionalism, and I would definitely use his services, and that of Hawkesford, again. Thank you.

Richard · 16 September 2021

5/5

Google

We are very pleased with the professionalism of the Hawkesford team. They manage a numbere of Lettings on our behalf but also help to get the property prepared ready for rental. In particular, Pauline, Luke and Christine have always provided amazing support to us as Landlords BUT also most importantly to the tenants.

Sarah · 13 March 2021

5/5

Google

Hawkesford did the survey on my new house. They pointed out areas that needed my attention and enabled me to make an informed decision. It was of great value to me and I wouldn’t have felt confident to buy without it. I found Hawkesford professional, helpful and competitively priced. I would recommend them.

Peter · 13 March 2016

1/5

Google

after making papers, disturbing other people and ending a tenancy agreement in another city, fifteen minutes before having the keys of the new house we were told that it was not possible to have the house. Without words,they are incommentable!

Simone · 13 March 2021

5/5

Google

Have been with Hawkesford for a year, their property manager is really good. Solved all of our problems asap and was very communicative. Our washing machine and dish washer both broke in the first week and we had new ones within a couple of days or so.

Rob · 13 March 2018

1/5

Google

Awful service, awful professionals. The team is lazy, they never replies to emails and barely to phone calls, they don't care about your stay. They just pay attention to you if you are late in your payment.

Carlos · 22 June 2020

1/5

Google

Awful service, awful professionals. The team is lazy, they never replies to emails and barely to phone calls, they don't care about your stay. They just pay attention to you if you are late in your payment.

C · 13 March 2020

5/5

Google

Helpful and responsive

John · 30 March 2024

5/5

Google

Dealt with Hawkesford with both the purchase and sale of properties. Offered a wonderful and helpful service from start to finish. Will certainly use next time round.

Charles · 13 March 2022

4/5

Google

Rating only, no written review.

Darren · 5 August 2026

Agent replied · 8 August 2026

Many thanks for the review

5/5

Google

The best Estate Agent we have had the pleasure of working with to sell our house. They made the process smooth, Rory Noonan we can’t thank you enough 🏠 …

Donna · 13 March 2019

5/5

Google

Good service and nice staff

Rose · 13 March 2023

5/5

Google

Friendly and very helpful

Samantha · 13 March 2023

5/5

Google

Kind, friendly and helpful staff. They went out of their way to help us in a very difficult situation.

Jon · 13 March 2017

1/5

Google

Very poor servirce, do not care about the rented house and does not reply our Emails.

A · 13 March 2018

5/5

Google

Quiet friendly guys, I'm renting an apartment let by them

Satish · 13 March 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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