Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI have had the best experience with…
I have had the best experience with foxtons. I would strongly recommend Foxtons, especially Mr Xhelal, who is really experienced and value his clients' time and priorities their needs. Thank you so much for your help Xhelal, all the very best!
Nidhi · 13 June 2024
★★★★★ 5/5
GoogleSteven was helpful, communicative and engaged throughout the whole process. Everything went through without a hitch.
Piers · 24 October 2022
★★★★★ 5/5
TrustpilotMy account Manager
The manager of my account Follow up on our rented apartments in a professional smooth and fast manner and offer solutions and options for any request from tenants or any party regarding matters related to rented apartments.
Jamal · 16 August 2024
★★★★★ 5/5
TrustpilotLovely and kind service
I wanted to personally commend the kind and professional service I recieved from Foxtons in regards to valuing my property. A special commendation for Adham who helped me book it in. Really sweet and helpful.
Laraine · 11 September 2024
★★★★★ 5/5
GoogleWe just bought our first house with Foxtons and we freaking love it! The whole process it’s been clear and smooth and we felt supported at all stages! Working with Ellie (Stoke Newington branch) it’s been an absolute pleasure, she is extremely professional and has facilitated the whole process for us!
Francesca · 24 October 2023
★★★★★ 2/5
TrustpilotNailed sign to wrong house
They hammered their 'to let' sign into our front garden wall, right beside our house number plate, despite the fact that we are not, in fact, a customer of theirs and our house is not for let!
Lotty · 24 July 2024
★★★★★ 1/5
TrustpilotTotally unprofessional manager and…
Totally unprofessional manager and arrogant attitude of the staff
Consumer · 8 May 2024
Agent replied · 22 October 2024
Hi Consumer, We are sorry to hear about your experience, we take client complaints extremely seriously and always investigate them fully; please do reach out to “social@foxtons.co.uk” so we can investigate this matter further. Sophie,
★★★★★ 1/5
TrustpilotTerrible customer service, high fees
Terrible customer service. They fell to attend appointment to sell my place twice. Constant phone calls offering services they can't commit to. The highest fees of any estate agents and not really worth paying the extra.
Oskar · 3 August 2024
★★★★★ 5/5
GoogleExcellent Service! Good Communicators, who care about the customer! Steven Smith is the man!
Panagiotis · 24 October 2022
★★★★★ 5/5
TrustpilotLauren from Foxtons managed a complete…
Lauren from Foxtons managed a complete refurbishment of our flat. She was excellent to work with friendly, flexible on availability and very hands on to ensure that we got the very best result. Would highly recommend.
Astrud · 22 July 2024
★★★★★ 5/5
TrustpilotSonny and Lucas at Foxtons assisted me…
Sonny and Lucas at Foxtons assisted me with the property plans to bring my property to the market and valuation. Great, professional service from both and addressing my queries promptly and in an efficient manner. Thank you both!
Sultan · 16 June 2024
★★★★★ 5/5
TrustpilotRichard Hocproblem Solverkridge manages my small…
Richard Hockridge manages my small flat. He is solution oriented and responds quickly to problems. He is easy to talk to and supportive and manages the delicate business of looking after both tenants and Landlords interests
Susan · 15 July 2024
★★★★★ 1/5
GoogleVery interesting to see that most of the 'people' leaving 5 star reviews for Foxtons have only one review to their name...
My experience of buying a house through Foxtons was a one star experience at best. They were terrible at keeping us and their vendor up to date. So bad in fact that the vendor pulled out (which they didn't see fit to tell us about). It was only down to our own initiative that the sale happened but of course Foxtons took their full fee.
Matt · 25 October 2016
★★★★★ 5/5
GoogleWe were lucky enough to have Gareth helping us in our property search, and not only was he far friendlier and honest than most estate agents we have worked with but he had a proper understanding of what we were looking for, rather than trying pawn all of his properties off on us. We have ended up having an offer accepted on a wonderful flat, we could not be more excited and it is down to him and his desire to find us a great property. Thank you!
Thomas · 25 October 2016
★★★★★ 5/5
GoogleGreat service, super attentive, highly professional. Worked with Toni and Muhammad. Really on top of everything. Highly recommendPositiveResponsiveness, Quality, Professionalism
James · 24 October 2021
★★★★★ 5/5
GoogleEllie Murphy was fantastic, really helpful and great communication.
Highly recommend her!
L · 24 October 2022
★★★★★ 5/5
GoogleHave been searching for a new property with Foxtons in Stoke Newington for a little while now, and so far I have no complaints with the service provided. Gareth, my allocated sales person, is friendly, prompt, knowledgeable about the properties and very easy to get on with. His property suggestions match my criteria well, so very little time is wasted looking at unsuitable places. He is also very accommodating with scheduling viewings. I would recommend using this estate agent.
Lindsey · 25 October 2016
★★★★★ 5/5
GoogleGreat experience with Ellie & Chris at Foxtons. Easily contactable and helped with all matter of queries I had. Recommend.
Sam · 22 February 2025
★★★★★ 5/5
TrustpilotLettings with Foxton’s
Hi, I have had the pleasure of Jade and Jean letting a property and I can honestly say they have gone above and beyond and put with me!. They have been incredible professional and very helpful.
Vanessa · 21 June 2024
★★★★★ 5/5
TrustpilotFoxtons manage my buy-to-let property…
Foxtons manage my buy-to-let property in W3, and I deal with Toral Brahmbhat, who is always available, responsive, efficient, effective. Gets it - maintenance, repair, whatever - done, and answers any questions helpfully..
Stephen · 8 August 2024
★★★★★ 1/5
TrustpilotThe Agency That Ghosts You
I cannot for the life of me get these people to respond. Been trying for over a month. No wonder the listings never get taken down - nobody can view them!
Hannah · 20 August 2024
★★★★★ 5/5
TrustpilotFantastic management by Mr. Tony Chan
Our moving in process has been a breeze with Tony Chan as our property manager. He has been of great assistance and always quick to respond to any issues that may arise.
Juanpav · 23 July 2024
★★★★★ 2/5
TrustpilotNot professional
The way they do things is not professional.They pressured me to sign a contract which was complete different what they promised me verbally By sending me constant emails & text with misleading informations
Y · 30 June 2024
★★★★★ 1/5
TrustpilotFoxtons Lettings
Foxtons Lettings, Misleading Charges, Poor Communication, and Unprofessional Conduct
Karuien · 22 May 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.