Trusted Agent profile

Foxtons Stoke Newington reviews

3.9

★★★★★ Good

752 reviews across 2 platforms

28-30 Stoke Newington Church Street, London, N16 0LU, Hackney N16 0LU

Foxtons's Hackney office at 28-30 Stoke Newington Church Street is rated 3.9 out of 5 across 752 reviews on two platforms, including 169 Google reviews rated 4.7. The 583 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

169

Reviews on Google

This office

Trustpilot logo

583

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Trustpilot

Staff at Foxtons

I have been dealing with Foxtons for the last 8 years. During this time, my main contact point has always been Titia Wootton, which made this experience extremely easy, professional and very efficient. Titia has always responded to my requests promptly, dealt with them very professionally and timely and has always been very pleasant to work with. I am very grateful to Titia's support during this time.

Ufuk · 22 June 2026

Agent replied · 24 June 2026

Hi Ufuk, Thank you for leaving a review. We’re glad to hear you’ve had a long-standing positive experience and that your property has been managed reliably and efficiently over the years. Alex, Get it done with London’s number 1!

5/5

Trustpilot

Outstanding Property Management Service and Support

We are very happy with the way Foxtons manages our rental property, due in no small measure to our Property Manager, Titia Wooten. We greatly appreciate all the support she provides in managing our property. She is consistently prompt, efficient, and approachable, and her dedication, positive attitude, and willingness to go the extra mile make a real difference. It is always a pleasure dealing with her.

Mahes · 21 June 2026

Agent replied · 24 June 2026

Hi Mahes, We’re pleased to hear your property is being managed well and that the online portal has been helpful and convenient to use. Alex, Get it done with London’s number 1!

5/5

Google

Charlotte Birdsall is excellent in her job. She is professional, proactive, listens to the client's spec and makes suggestions on properties that are worth viewing. Buying house is a stressful and complex process but working with Charlotte helped to make things easier. She is also engaging and funny. Definitely recommend to work with her and can be confident that she will find the right place for you. Thanks, Charlotte, for your support throughout this journey. The branch manager, Chris, is very helpful, professional and knowledgeable on the property market and really good to work with him too.

Christina · 24 August 2024

Agent replied · 23 October 2024

Thank you Christina Vona for your review. Sophie, Foxtons Stoke Newington Estate Agents Get it done with London’s number 1!

2/5

Trustpilot

Good service- But Deposit Handling needs IMPROVEMENT

I had a generally positive experience with Foxtons during my tenancy. Sam Woodward was very responsive, professional, and quick to address any issues that arose during my time in the flat. I always felt that they were on top of things and genuinely cared about providing good service.However, my experience has soured somewhat since moving out. It has been over a month since I vacated the property, and I have yet to receive my security deposit back. The inventory check-out report confirmed that I left the flat in great condition, exactly as I received it. Despite this, I have not been refunded my deposit, and communication on this matter has been lacking.It's disappointing to see such unprofessionalism when it comes to handling someone else's money. While I was initially very happy with their services, the current situation has left me feeling neglected and frustrated.I hope the agency takes this feedback seriously and improves their process for handling deposit returns.

Christina · 19 August 2024

Agent replied · 22 October 2024

Dear Christina,I'm really sorry to hear this. I have passed your feedback to the Divisional Manager for the area who will investigate.Kind regards,Eleanor

1/5

Trustpilot

Foxtons- A tale of incompetence & Irresponsibility

We were grossly misrepresented by Foxtons agent (since fired) & handed a disgustingly unclean property- They have given us possession of a property was not cleaned at all, let alone aprofessional clean- There is mould on the bedroom windows & bathroom- The living room wall has a leak- The carpet on the stairs is not professionally installed and a massive health hazard.It has been stuck down with duck tape- After our initial complaint, the work the work is still incomplete

Ashish · 24 July 2024

Agent replied · 22 October 2024

Dear Ashish,I'm really sorry to hear about your experience. Please can you send some further details to customerrelations@foxtons.co.uk so that we can investigate this matter further.Thank you,Eleanor

5/5

Trustpilot

Great Service

Foxtons has been managing our property for years. It’s in good hands. Tony Chan is our best contact person thus far. Always available and super efficient. His professionalism in handling the tenants is well appreciated. Keep up the great work! We just got a new tenant.

Richard · 24 June 2026

5/5

Trustpilot

Helpful letting agents and professional service

Irfan Pecaj was a very helpful letting agent whilst I was at the property!

Callum · 23 June 2026

Agent replied · 24 June 2026

Hi Callum, Thank you for leaving a review. We’re pleased to hear you had a helpful and positive experience. Alex, {{venue.name}} Get it done with London’s number 1!

5/5

Trustpilot

Review for Mario

Mario is very professional and excellent with his job. He always provides updates and gives plenty notice before any appointment visits. Keeps you well informed throughout whole the whole process. Highly recommended

Nuran · 22 September 2026

1/5

Trustpilot

Foxton has been very stressful do deal…

Foxton has been very stressful do deal with when renting and moving out on the property they are managing.We have recently moved out from a flat that they are managing. Before we moved out, they had been constantly messaging and emailing all of us if they can view the property. We had no issues with that. We have been patient and both parties were communicating properly. Almost 2 months we have been waiting for our deposit. We had disputed a couple of deductions on our deposit but we finally agreed upon the deposit value that we will be receiving. However during that process, they take at least 3-5 working days to respond and how they worded their emails about our dispute on our deposit was so misleading. Till now we have not received our deposit and they have completely stopped responding to our email.

Trixie · 28 June 2024

Agent replied · 22 October 2024

Hi Trixie, We are sorry to hear about your experience, we take client complaints extremely seriously and always investigate them fully; please do reach out to “social@foxtons.co.uk” so we can investigate this matter further. Sophie,

5/5

Trustpilot

Staff

I had a really good experience with the letting agency. From the beginning, Adam was helpful, professional and responsive and made the process of securing our new him feel straightforward.

Villas · 22 September 2026

5/5

Google

We were first time buyers through Stoke Newington Foxtons. They were fantastic. Ellie Murphy was amazing - she helped us navigate the twists and turns of the purchase, was available 24/7 and supported us with some difficult solicitors. I couldn’t recommend her and Chris enough!

Jack · 7 September 2025

Agent replied · 16 April 2026

Hi Jack Nettleton Burrows, Congratulations on buying your first home! Thank you for your positive review - We really appreciate the feedback! Sophie, Foxtons Stoke Newington Estate Agents Get it done with London’s number 1!

1/5

Trustpilot

Would not recommend to my worst enemy

Would not recommend to my worst enemy.I honestly believe the ratings here are based on the first rental experience of getting a flat, not the experience of being a tenant under Foxtons. They are incompetent, rude and conniving at best. I caught them in multiple lies during my tenancy by discussing things with my landlord and they definitely just want money and not to maintain a good working flat.A lady from Foxtons St Johns Wood was especially unhelpful, but the branch also didn't help as there didn't seem to be more capable people to jump in when needed.I could go on about everything that went wrong, but to be honest, there were at least 30 instances ranging from leaks to heating not working for 5 months, so it's not worth the time. If you are unsure whether to rent with them, I'd steer away.Oh and one last tidbit - I got asked £900 back of my deposit at the end of the tenancy for things that were already broken when I moved in. The only reason I didn't get ripped off was because I filmed the entire flat when I moved in so I could prove they were trying to get money off of my deposit.

Helena · 7 May 2024

Agent replied · 22 October 2024

Dear Helena,We've reached out to you on Trustpilot for more information.Kind regardsEleanor

5/5

Trustpilot

Excellent support from Foxtons Hertfordshire for an overseas landlord

I wanted to highlight the tremendous support I have received as an overseas landlord from the Foxtons Hertfordshire team, particularly Kelly Fordham, Ellie Slaughter, and Jemma Watts from the Property Management and Lettings teams. A special shout-out also to Lucca Holdstock.

Adam · 24 June 2026

5/5

Trustpilot

Since moving into our flat we have been…

Since moving into our flat we have been dealing with aga (property manager) from foxtons and she has been amazing, any problems we have had or any questions she has been very quick to help and fix the problems, nice and easy communication every time. She always takes the time to talk through things on the phone.

Charlie · 22 June 2026

Agent replied · 24 June 2026

Hi Charlie, We’re pleased to hear your experience has been positive and that communication throughout your tenancy has been clear and responsive. Alex, Get it done with London’s number 1!

5/5

Google

My partner and I have recently signed a tenancy, unfortunately not with Foxtons but just wanted to say, Callum at Foxtons Stoke Newington has done more for us than any other estate agent we’ve spoken to. Really wish we could’ve found a place via him just so he would get the commission, it was very well deserved after all the time and effort he put in in trying to help us find a place. Out of everyone at Foxtons we’ve spoken to Callum has genuinely been the most helpful and loveliest of them all. We have appreciated his help and efforts more than anyone will ever know - it’s been an incredibly stressful period and his help hasn’t gone unnoticed. Callum is truly a highlight of the Foxtons team!

Matea · 27 March 2024

Agent replied · 23 October 2024

Hi Matea Jozić, We appreciate you still taking the time to write a review for us - thank you! Sophie, Foxtons Stoke Newington Estate Agents Get it done with London's number 1!

1/5

Trustpilot

My flatmate had come from outside…

My flatmate had come from outside london to view a property in finsbury park and was only told once he got to the appointment that david morgan was not going to make the appointment due to being unwell, extremely unprofessional, he should have gotten one of his colleagues to cover the flat viewing or atleast message us in advance.

Fred · 9 May 2026

Agent replied · 28 May 2026

We’re sorry to hear that your experience did not meet the standards we strive for. We value all feedback as it helps us continue to improve. Best, Alex

5/5

Trustpilot

Good experience

Maya was super helpful and made the whole experience so much smoother. Nothing was too much to ask for. Thank you so much!

C · 23 September 2026

5/5

Google

My experience with Ellie Murphy at Foxtons was truly excellent! She was professional, proactive and took the time to explain all parts of the purchase process. I found her to be very informative and always willing to go the extra mile to ensure I was comfortable with the process and my requirements were addressed. I highly recommend Ellie and cannot thank her enough for helping with the completion of this purchase - I wouldn't have been able to do it without her!

J · 28 December 2023

Agent replied · 27 December 2024

Hi Daniff Pedrocas, Thank you for the detailed review and your recommendation. Sophie, Get it done with London’s number 1!

5/5

Trustpilot

I was looking for a flat on short…

I was looking for a flat on short notice, and Ellie showed me 3 great options the very next day. She was really positive and helpful, and we ended up finding a place that I’m really excited about.

Sof · 21 September 2026

Agent replied · 24 September 2026

Hi Sof, Thank you for your lovely feedback. We’re so pleased to hear we could help you find some great options at short notice and that you’re excited about your new place. Alex, Foxtons Estate Agents Get it done with London’s number 1!

5/5

Google

My experience with Ellie Murphy at Foxtons was truly excellent! She was professional, proactive and took the time to explain all parts of the purchase process. I found her to be very informative and always willing to go the extra mile to ensure I was comfortable with the process and my requirements were addressed. I highly recommend Ellie and cannot thank her enough for helping with the completion of this purchase - I wouldn't have been able to do it without her!

D · 9 December 2023

Agent replied · 8 December 2024

Hi Daniff Pedrocas, Thank you for the detailed review and your recommendation. Sophie, Get it done with London’s number 1!

5/5

Google

My experience with Ellie Murphy at Foxtons was truly excellent! She was professional, proactive and took the time to explain all parts of the purchase process. I found her to be very informative and always willing to go the extra mile to ensure I was comfortable with the process and my requirements were addressed. I highly recommend Ellie and cannot thank her enough for helping with the completion of this purchase - I wouldn't have been able to do it without her!

Joao · 28 November 2023

Agent replied · 23 October 2024

Hi Daniff Pedrocas, Thank you for the detailed review and your recommendation. Sophie, Get it done with London’s number 1!

5/5

Trustpilot

Maya was very helpful and efficient in…

Maya was very helpful and efficient in helping us secure accommodation. She made the process quick and easy to understand.

Luke · 23 September 2026

5/5

Trustpilot

A letting agent that simplifies your life

I use Foxtons to let out my flat. Overall, the process was easy. They came, looked at the flat in person, provided an evaluation and explained the process through. I took the offer where they deal with everything. While this came at a rather hefty commission, i really did not need to do anything. Foxtons helped me sort out all the requests the tenants have and kept me updated with the repairs (also asked for my permission too before placing any purchase orders). Special kudos to Tony Chan, my property manager. He helped me a lot with sorting out all the relevant paperwork to let out a flat. He is very responsive as well. Any queries I have, i can be confident that he will answer it. As a landlord letting through Foxtons, i have no worries, though the commission is a little bit higher.

KY · 23 June 2026

5/5

Google

Titi was a great help in getting my flat to completion, she is hard-working, determined, and very personable. Chris also has great local knowledge and experience.

Claire · 16 November 2025

Agent replied · 16 April 2026

We're glad you had a positive property experience with Foxtons Stoke Newington Estate Agents Thank you for your five star review - We really appreciate your feedback! Sophie, Foxtons Stoke Newington Estate Agents Get it done with London’s number 1!

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Read Foxtons's Google reviews

Questions about Foxtons Stoke Newington

How many reviews does Foxtons Stoke Newington have?

Foxtons's Hackney office has 752 reviews across two platforms: 169 on Google, 583 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Foxtons Stoke Newington's rating?

Foxtons Stoke Newington is rated 3.9 out of 5 across all 752 reviews, and 4.7 out of 5 on Google from 169 reviews, checked 9 October 2026.

Where is Foxtons's Hackney office?

Foxtons Stoke Newington, 28-30 Stoke Newington Church Street, London, N16 0LU, Hackney N16 0LU.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.