Foxtons Stoke Newington reviews in Hackney

★★★★★ 1/5

Trustpilot

Weak, ineffectual, not worth a tenth of their money...

A reply from Foxtons:"I am sorry that you are not receiving the experience you are expecting, however, there are limitations to what we can do as a managing agent. When tenants are not acting in accordance with their tenancy agreement we can bring this to their attention and ask that they remedy any breaches, but we do not have the power to enforce this."£10,000 to not be able to DO anything? What is the point of you at all? The tenants have been smoking (a breach of the tenancy agreement in a listed non-smoking building) drugs (a breach of the law) in the property and it has been complained about for MONTHS and you have DONE NOTHING. Parties until the early of the morning most nights seriously disturbing the other tenants in the building and you have DONE NOTHING. Health and safety refuse issues for MONTHS and you have DONE NOTHING. The main door of the building and the door to my property left open in clear breach of security for all of the other tenants and you have DONE NOTHING. You are PAID to manage the tenants and yet, by your own admission above, YOU CAN DO NOTHING.It's a legal contract. They are breaching it every month and yet you say you can do nothing? What is the point of you? Please answer that question. What do you actually DO to justify £10,000? "Have a word"? Well done. You do nothing. You are useless. You take money and do nothing for it and put the onus back on the landlord. You are PAID so that the landlord doesn't have to deal with these things, that's the ENTIRE point. I've spent over TEN HOURS this week dealing with complaints from other tenants, other landlords and surrounding businesses because YOU are just so utterly useless and have ignored their emails and requests for action.I've learned my lesson after being lied to by your company before and then being lied to when I complained about it. Shame on me for falling for it again with promises of better income, better tenants and an easier life but it's been far and away the worst ever lettings experience of my life. NEVER AGAIN.Don't bother replying, it'll just be more empty, meaningless rubbish that resolves nothing. I've approached a solicitor to start the application for eviction. I just want them and more importantly you out of my life for good.

Tristan · 1 August 2023

★★★★★ 5/5

Google

Had the pleasure of dealing with Anisa from Foxtons Stoke Newington, she was extremely helpful and super lovely in helping us on our property search. She drove us around to several different properties and it really helped us in finding what we did and didn't want from our future home. 5 star service from her 🙌🏻 …

Jack · 29 October 2024

★★★★★ 5/5

Trustpilot

Friendly and competent

Excellent communication and support through the whole process including additional information requests and properties visits, with Anaïs and Jack. Friendly and competent.

3belix · 8 December 2025

★★★★★ 1/5

Trustpilot

Foxtons held onto deposit past legal requirement for no reason

My landlord already said everything was fine with the flat the day I moved out but Foxtons held on to my deposit and still has not returned it after 17 days (and counting). They have already breached the 10-day deadline per legal requirements. chased them multiple times but to no avail. Absolutely awful and unacceptable service- everyone should avoid doing business with Foxtons.

Will · 15 July 2024

★★★★★ 5/5

Google

David has been very effectively help me to rent out my flat , he is very professional and thoughtful and flexible with all the solutions . Thank you

Yumei · 24 October 2023

★★★★★ 1/5

Trustpilot

worse agents i have dealt with

worse agents i have dealt with, im not one to write reviews but i would not recommend Foxtons at all.

Neda · 20 December 2025

★★★★★ 5/5

Trustpilot

Anna and Gareth were very friendly and…

Anna and Gareth were very friendly and accommodating and the sale went through smoothly.

Andreas · 22 July 2024

★★★★★ 5/5

Trustpilot

Renewal of tenancy

Sebastien is very patient and professional. He has coordinated a price acceptable to both parties between me and the tenant from a fair standpoint. It is very difficult to achieve this in this very difficult period caused by the epidemic. I am very grateful to him. Also highly recommend him.

Xiufen · 12 March 2021

★★★★★ 5/5

Trustpilot

Foxtons Sale

Micheal was professional, diligent and polite throughout a difficult sale and I would thoroughly recommend his services.

Jo · 23 May 2024

★★★★★ 5/5

Google

Ellie has been wonderful throughout the whole process. She has been very Professional and Proactive and was able to find a place that fit my needs perfectly.

Igor · 24 October 2023

★★★★★ 5/5

Google

I am very grateful to Charlotte for helping me with the sale of my apartment. With her personalised approach and professionalism I was always reassured that all the tricky situations that we faced along the way will be resolved and with her …

Galina · 16 April 2025

★★★★★ 5/5

Trustpilot

Sonam Rana was amazingly helpful and…

Sonam Rana was amazingly helpful and quick. I wish more at foxtons were like him and shared his attitude.

Tijan · 12 April 2024

★★★★★ 1/5

Trustpilot

Disappointed It’s so interesting to see reviews

It’s so interesting to see reviews; they are mostly 5 stars or 1 star. I give the company less than 1 star as a person letting out my property. Communication is very poor and the consultants sent to the property to make an expertise report seemingly lack skills. Why didn’t I or my tenants get a 5 star service?

Al · 27 August 2024

★★★★★ 3/5

Trustpilot

Estate agents here are INTENSE

I think most of these reviews are from landlords, because for renters Foxtons are INTENSE. Most of their agents will call so, so much, and it often feels like they will try and shove slightly mediocre properties down your through just to get the commission after you sign? They ARE very professional otherwise, hence the three stars, but dealing with Foxton agents is mildly stressful.

Rebecca · 3 May 2024

★★★★★ 1/5

Trustpilot

Useless

From my experience, borderline incompetent.

James · 9 April 2026

★★★★★ 5/5

Trustpilot

Well done, Foxtons!

Wow, I just had a surreal experience with Nikita Harper @ Foxton's Letting Support team! Helpful, knowledgeable, friendly, fast and understanding of the client's needs. My previous experience prepared me for the exact opposite, so I was pleasantly surprise. Foxtons, look after Nikita and make sure she is your new head of Talent Development soon. You need more like her -- well done!

Jav · 3 June 2024

★★★★★ 5/5

Trustpilot

Great service and attention to detail

Great service and attention to detail Thanks Ben 😊

Lindsay · 10 September 2024

★★★★★ 1/5

Google

The worst experience I have ever had with an agent. BOYCOTT Foxtons when hunting for tenants ! What they mean by "We get it done", is that they themselves secure payment for themselves and then abandon you, the staff in the office have zero ambition to assist you when you need them. The worst agent in the world.

Forever · 24 August 2024

★★★★★ 5/5

Google

Steven was the kindest and most helpful agent. He made what was a quite complicated sale a bit of a dream and kept me calm throughout. Always there with a helpful piece of advice. 10/10 would recommend!

Beatrice · 24 October 2022

★★★★★ 1/5

Trustpilot

As bas as it can get

As bas as it can get. I was in a flat with the worst possible landlord, and Foxtons did nothing about it. When I tried to change tenancy, I paid a £50 tenancy fee for a new tenant to replace me, everybody agreed to it, but the tenancy change NEVER actually took place, but Foxtons still kept the money.

Davide · 29 July 2024

★★★★★ 5/5

Trustpilot

Foxtons have been exemplary in their duties as my estate agent

Foxtons have been exemplary in their customer service a special note to Alia Khanisa who personally went above and beyond to help me through a difficult period I’ve had trying to rent my flat. Providing both personal support and professional advice throughout. Many thanks it’s what one hopes for from people and businesses. Thank you.

Adam · 26 September 2024

★★★★★ 5/5

Google

Charlotte from the Stoke Newington branch went above and beyond in helping us with our property search. Although we couldn't find something that quite worked for us, she was quick to respond, and really helpful with some slightly awkward, …

Spike · 16 April 2025

★★★★★ 1/5

Trustpilot

I call them 4 days ago in a five bed…

I call them 4 days ago in a five bed house for sale in surely I was told by the lady on the phone who knows the property it’s on their computer that she will arrange appointment for Friday no reply so I called them up to be told they don’t cover this area. Absolutely unprofessional.

Mr · 30 August 2024

★★★★★ 5/5

Trustpilot

Baneen was super helpful and friendly

Baneen was super helpful and friendly. Maybe one of the best customer service experience ive had.

Habib · 6 April 2024