Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you to Alistair Maclean for…
Thank you to Alistair Maclean for making our shared client's sale transaction run as smoothly as possible. Alistair went above and beyond to achieve a successful outcome for our mutual client. Alistair's assistance on the sale was greatly appreciated and I look forward to working with Alistair again the future.
Sophie · 12 July 2024
Agent replied · 23 October 2024
Dear Sophie, Thank you for your kind comments regarding Alistair and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleZhora at the Shoreditch office has been outstanding. She is proactive, highly professional, and ensures every task is completed efficiently. Zhora and her team are consistently responsive and readily available, delivering exceptional service since she took over the Shoreditch office.
NITA · 16 December 2024
Agent replied · 23 December 2024
Dear Nita, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotThe Dexter team at Cricklewood have been fabulous…
The Dexter team at Cricklewood have provided us with a fabulous service in all the dealings we have had with them from start through to sale. The communication between us and the team has always been clear, relevant and simple. It doesn’t matter if the lead on your sale is not available, everyone has a grasp of the detail, are only too happy to help or get back to us. The office is impressively headed up by Neela who has given great advice along the journey and we have worked with Jamil, Samara & Nathalia really well.
David · 15 February 2022
Agent replied · 23 October 2024
Dear David, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI’ve had the pleasure of dealing with…
I’ve had the pleasure of dealing with Leighton Hanson at Dexters and have found them to be so efficient and professional with such great communication and often doing that little that little bit extra to try and get issues resolved. The experience really has made me feel confident that our property and tenants are in good hands.Thank you Leighton!
Sarah · 11 January 2024
Agent replied · 23 October 2024
Dear Sarah, Thank you for taking the time to leave a lovely review regarding Leighton. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience renting with Jeyda Hassan, who is incredibly responsive and always kept me in the loop. What impressed me most was ability to get things done quickly. The entire process was smooth and the rent deal was closed much faster than expected. Highly recommended!
Ziling · 17 February 2026
Agent replied · 17 April 2026
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotKarl Reynolds has been helpful and…
Karl Reynolds has been helpful and efficient in helping to resolve the issues with my rental that they manage.
Consumer · 28 May 2026
★★★★★ 5/5
TrustpilotPaul Ford - Head of Property Management
Paul Ford - Head of Property Management is a superstar. He goes above and beyond and all my constant demands are queries are dealt with super efficiently and in a timely fashion. Have to mention Nasra and Pam Simmons who also deal with my portfolio and are always available with whatever info / help I needWould recommend!Thank you Paul Pam & Nasra
Sam · 27 October 2023
Agent replied · 23 October 2024
Dear Sam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have just sold a flat using Dexters in Shoreditch. I was impressed with them from the start with their positive attitutde to selling the property and I received several good offers within a couple of weeks of placing the flat on the market. The whole process was professional from start to finish and I can't thank Joel, Andrew and the team enough for their enthusiasm and for keeping the sale running smoothly throughout. I highly recommend Dexters to anyone looking to sell their property. Thanks Dexters.PositiveResponsiveness, Quality, Professionalism
Kathryn · 9 January 2022
Agent replied · 8 January 2025
Dear Kathryn, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleGrace is hands down the best estate agent I’ve had the pleasure of coming across. Right from the beginning she understood my needs and requirements and did not waste my time by straying outside the brief I gave her. Grace’s professionalism was superb and was made even better by her thoughtful and warm approach. I am beyond satisfied with the service I received and can only hope that if ever I’m in need of an agent that she is available. Thank you Grace! Dexters - don’t let this gem of a woman go!PositiveResponsiveness, Quality, Professionalism, Value
Nicky · 9 January 2022
Agent replied · 8 January 2025
Dear Nicky, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotA Skilled Dexter’s Agent
I worked with Mohammed Amin on our recent lease renewal and replacement contract. Mohammed was extremely helpful and prompt in our negotiations; he was empathetic and patiently explained the contract details. Simultaneously, he coordinated with the landlord with extreme care, showcasing his leadership skills. Additionally, Mohammed provided us with multiple solutions that suit both the tenant and landlord.
Ana · 15 January 2024
Agent replied · 23 October 2024
Dear Ana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma , Customer Relations Team
★★★★★ 1/5
TrustpilotDon’t choose Dexters
Hello Guys!We have rented 3 bed house from Dexters. We have signed contract first 8th Aug. Then when we go to the house for cleaning we get shocked. The house like cowshed:) they did something and we moved 17th Aug. One bedroom Out of use because really strong smelling carpet or something. Now we can’t use another room as well because radiator suddenly getting cold after boiler turn off. Toilet Flush is doesn’t work Etc. We have so many problems we’re waiting for Dexters will do something but today I got email. They’re asking what’s your problem:)) and one of the management manager said if you don’t like you leave the house. :)) it’s been more than 4 Months and I got final mail if you don’t like leave the house :)) My advice if need to rent house from Dexters Check the house EmptyCheck everything even tabs, flush, floor furniture, smell.Because after signing the contract you can’t get solutions.For small problems they are good likeTab changeWashing Machine Change
Kayra · 30 December 2021
Agent replied · 23 October 2024
Dear Kayra. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleFilipe Magalhaes and his team at Dexters were a joy to work with from start to finish and his genuine delight when we finally moved into our beautiful new home was very touching. If only all estate agents were so courteous and efficient and helpful. Thank you so much for everything. We wouldn't hesitate to recommend.
Julie · 25 February 2024
Agent replied · 22 October 2024
Dear Julie, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleAbsolutely outstanding service from Dexter Shoreditch, especially Billy. Always on the ball, incredibly responsive, reliable, and professional. Not just the kind of support you expect from an estate agent, but the honest, practical advice you’d hope for from a good friend ♥️
I felt supported every step of the way, couldn’t have asked for better.
Davide · 21 June 2025
★★★★★ 5/5
GoogleHad a great experience with Max Ridgway! He helped us find a flat that we loved (in fact it was the first flat we'd seen) and helped us through the whole process from offer to completing the tenancy! Thanks Max
Ailish · 25 November 2024
Agent replied · 9 December 2024
Dear Ailish, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma
★★★★★ 5/5
GoogleI’m looking to buy a flat and working with Louiss has been a great experience. She is patient, knowledgeable, and truly understands what I’m looking for. Her dedication and professionalism make the process of finding the right flat much easier. Highly recommend her services!
Jekaterina · 22 September 2024
Agent replied · 22 October 2024
Dear Jekaterina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat estate agents
I would like to say special thanks to Monika who was really helpful and took care of everything during her inspection at my flat. She noted every fault during her visit and she was very quick to get in touch with my landlord to sort out everything in one day. I am really happy for choosing Dexters.
Ekin · 26 January 2024
Agent replied · 23 October 2024
Dear Ekin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExceptional service and dependability.
Myra has managed my properties for over ten years. This is testament to how I value the excellent service she provides. Myra makes sure the tenants are taken care of, proactively resolving issues promptly and giving me the peace of mind that my properties are being managed effectively. I would highly recommend Myra. Her professionalism and experience are second to none.
Chris · 26 October 2023
Agent replied · 23 October 2024
Dear Chris,Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks to Zendeca
So far our experience of renting through Dexters has been straightforward and relatively easy. Zendeca from the Battersea branch went above and beyond to get us a viewing of our perfect property, despite it being her day off and viewings having already been completed. She worked hard to get to know us so we could make the best offer to the landlords, and was responsive and kept us updated throughout the whole process. Zendeca was also understanding of our requirements and requests, and arranged some flexibility for us where possible. We love our flat and we're very grateful to Zendeca and the Dexters Battersea team for making it possible.
Jack · 1 December 2021
Agent replied · 23 October 2024
Dear Jack, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotKirlon has been so helpful during our…
Kirlon has been so helpful during our tenancy, very communicative and quick to resolve queries/issues!
Customer · 18 June 2026
★★★★★ 1/5
TrustpilotNo respect for tenants !
We have been in this flat for 17 years .Originally it was managed by a private estate agent that was taken over by Dexters a few years ago .At first they were ok but lately we had an emergency with a broken toilet : staff are not interested,been told to wait till I get a phone call ,result since yesterday the toilet has not been fixed .No apology ,nothing!They charge extortionate prices ,then vanish if/when then is an issue .Today is Saturday ,I work from home,I fear that nothing is going to be done until Monday.The minimum I have to give is 1 star but for this type of behaviour they deserve -5.As well staff behaving like this should not be part of their team and I strongly believe that management should act !
Chris · 27 November 2021
Agent replied · 23 October 2024
Dear Chris. We are disappointed to read your review. I understand that you have been in touch with a member of our property management team to resolve this matter. If there are any further issues, please do not hesitate to contact us. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleSince beginning our flat search in Shoreditch & Hackney, Louisa has been incredibly helpful. She listens to our needs and actively supports us in finding the perfect place. Her friendly nature and great communication make the process enjoyable. Thank you!
Katie · 18 November 2024
Agent replied · 9 December 2024
Dear Katie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
Trustpilot11/10
Can't recommend highly enough, sensitive, flexible and responsive to your needs.
Special mention goes out to Nia in the lettings team at Dexters Lee, and Andrzej, Tyron & Sacha in the property management team. Persistent, tenacious, and always polite (and in all the right ways).
Ben · 7 October 2026
★★★★★ 5/5
GoogleI've had a great experience with Dexters. Jordan helped me secure a flat I really liked under a week. Everything was great from the visit, to the follow up and set up of the lease (even during the pandemic). Very knowledgeable and always available, he was very quick to answer any of my questions either via email or phone. Big thanks to the broader Dexters Shoreditch team too as they were very helpful in connecting me whenever Jordan was out on visits. 5stars.PositiveResponsiveness, Professionalism
Loic · 23 October 2021
Agent replied · 22 October 2024
Dear Loic, Thank you for taking the time in providing such lovely comments about Jordan in our Shoreditch office. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI’m looking to buy a flat and working with Louiss has been a great experience. She is patient, knowledgeable, and truly understands what I’m looking for. Her dedication and professionalism make the process of finding the right flat much easier. Highly recommend her services!
A · 10 September 2024
Agent replied · 9 December 2024
Dear Jekaterina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.