Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA1 service from joe read @ dexters Hackney
Joe read from dexters Hackney branch,was an absolute pleasure to deal with,he was punctual,professional,friendly,and delivered on everything he promised.the communication was A1 through out,and he rented my property 24 hours after giving him the go ahead.joe is a asset to dexters and represents the compony for all that they are.iff you want a property rented I would highly recommend Joe @ dexters.
David · 12 March 2024
Agent replied · 23 October 2024
Dear David, Thank you for taking the time to leave a lovely review regarding Joe. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotOutstanding service
Had an inspection today with Kirlon Sanchez he helped me a great deal and helped me in fixing my additional problems. Kirlon has been been a help multiple times over the past 2 years
Jacob · 20 March 2026
★★★★★ 5/5
GoogleThis is the best experience I’ve ever had with an estate agency. Jeyda really paid attention to what we were looking for and made the process feel easy and as enjoyable as possible. Thank you for all the help!
Saachi · 11 June 2026
Agent replied · 11 October 2026
Dear Saachi, Thank you for your kind comments regarding Jeyda and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
TrustpilotBrilliant tenancy changeover incl. redecoration by Dexters
As a landlord, Dexters have been fantastic at managing our property, firstly recommending and securing a 25% increase in rent from last year; secondly in managing multiple repairs and a repaint in only a 6 day void period; and lastly in communicating all this despite time-zone differences. Special thanks to Vanessa Barosso, Natasha Cree and Natalie Stubbs, apologies if I forgot to mention anyone working in the background.
Daniel · 27 October 2023
Agent replied · 23 October 2024
Dear Daniel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotIm giving five star only to Connor…
Im giving five star only to Connor manager of the property management department. After 5 long months of stress and frustration for unsolved issues of the property, he has took charge of the situation and helped us promptly getting all sorted in couple of weeks. Amazing job. Thank you so much Connor!
Laura · 5 September 2024
Agent replied · 23 October 2024
Dear Laura, Thank you for taking the time to leave a lovely review regarding Connor. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDexters have been extremely helpful in our recent property purchase. From start to finish, both Sarah Grisedale and Elli Field have been approachable, efficient and did everything to support us in what can feel like a complex and stressful thing as first time buyers. Especially towards the end as we were approaching our exchange date, Elli went above and beyond to make things happen for us. Highly recommend!
Astrid · 23 October 2023
Agent replied · 22 October 2024
Dear Astrid, both Sarah and Elli will be delighted you have taken the time to post a review for them. Your comments are much appreciated. All the best in your new home. Kind regards - Asma Chughtai, Head of Customer Relations
★★★★★ 5/5
GoogleOur agent Sarah Grisedale and all the team at Dexters Shoreditch went above and beyond to get our place sold. They we always communicative and respectful during the viewing process. When our first buyers very stressfully fell through, Sarah rallied and found us another buyer the same weekend!
You also forget that most of the work happens after the sale is agreed, and Sarah was always there keeping the conveyancing process moving along and getting us over the finish line.
Couldn't be more grateful for all your efforts, Sarah. Thank you!
Mollie · 23 October 2022
Agent replied · 22 October 2024
Dear Mollie, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Shoreditch office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI've had a very good experience with Dexters as a buyer. I've felt that they have been very transparent, available and helpful throughout the process. Hasan has been the primary contact for my purchase, and he has always been super available to speak to resolve any queries or help with chasing solicitors. In Hasan's rare absences Elli has also been very helpful and willing to assist in chasing and getting answers from sellers and solicitors. I would highly recommend the Dexters Shorditch branch
Jon · 23 October 2022
Agent replied · 22 October 2024
Dear Jon, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home.Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDear Dexters,
I want to write to formally thank you all / the wider team for making the sale of our flat such a seamless process.
Will has been great and gave us a realistic pricing strategy, and regular chats with Sarah were not only enjoyable but helpful with respect to how to encourage more offers.
When we the offer did come in, Lok was able to push the transaction through and then Ellie was a dream at ensuring everything happened to plan at a timeframe that was perfect for us. Not to mention recommending us a solicitor who we thought was excellent.
We could not be happier with the service of the entire team, super responsive, hard working, friendly and incredibly efficient.
Would highly recommend to anyone looking to sell a property in the area, and we will!
Thank you for making the sale of our flat a straightforward and (dare I say it) enjoyable process.
Please forward to your managers / anyone who might be interested in hearing the positive feedback. Mobile number below in case any questions.
Best wishes,
Joe & Tish
Tish · 23 October 2022
Agent replied · 22 October 2024
Dear Tish, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleElle Palmer at Dexters Shoreditch has been the most fantastic sales consultant to engage with, compared to the numerous other agents that I’ve dealt with for the past year.
She really listened and understood my requirements - and was genuinely interested in wanting to help find me the right new home.
She is the only sales consultant who would actively phone me with properties I would actually be interested in viewing!
She has been refreshingly genuine and attentive - highly recommended!PositiveResponsiveness, Professionalism
Anna · 23 October 2022
Agent replied · 22 October 2024
Dear Anna, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleDexters Shoreditch were great from the beginning - the found buyers for our flat really quickly. We had a difficult sale which took nearly 8 months and they supported through this, liaising with the buyer/buyers solicitor and contacting other relevant parties on our behalf to progress it.
Elli Field in particular went out of her way to make the sale happen for us and I'm not sure it would have gone through without her being on our side - thanks Elli and the Dexters Shoreditch team. They come highly recommended!
Kate · 23 October 2022
Agent replied · 22 October 2024
Dear Kate, It’s great to hear that you have had a brilliant experience with our Shoreditch office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlways a smotth experience
Dexter's are really friendly and go out of their way to help. I dealt with Petros Giorganios who was always on top of any queries or anything that needed attending to, it was always a smooth experience dealing with him.Great with updates and arranging works to be done and always good to speak to
Craig · 31 July 2024
Agent replied · 23 October 2024
Dear Craig, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotElli and her brilliant team have been…
Elli and her brilliant team have been true angels from start to finish. As first-time buyers previously missing out on properties to cash buyers, we had gone through the motions of dozens of viewings and offers. After falling for the flat right away, Elle was so quick to present and submit our offer form that it helped show the sellers how keen we were. Ultimately their liaison on our behalf helped ensure the sellers we were the right match for their property. Without her it wouldn’t have happened and we are so grateful. Elli stayed on top of things and always reassured us by keeping the progress at a steady pace. Her efficiency and responsiveness was a huge help during what could have been a stressful period for us. We can’t thank Elli and the team enough for helping us find our new home for our next chapter ahead. ❤️
Caroline · 30 September 2022
Agent replied · 23 October 2024
Dear Caroline, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Elli, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpiloti'm very grateful to our property…
i'm very grateful to our property manager petros giorganios for going above and beyond to help us with the cancellation of parking tickets for our relative. Their quick communication, patience, and genuine support made a big difference. Excellent service and highly appreciated.
Miola · 14 May 2026
Agent replied · 28 May 2026
Dear Miola, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotFantastic service - E8 Hackney Office
Fantastic service! Always so responsive and friendly. They did some fantastic negotiation on my behalf. Head and shoulder above any other estate agents I’ve ever come across. Everyone was excellent but special thanks to Sami and Will, the practice manager, who worked tirelessly on my behalf and were always ready with great advice for a tricky transaction.
Marsha · 23 May 2024
Agent replied · 23 October 2024
Dear Marsha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotPositive and professional experience
In a situation which by nature is high stress and emotive (especially during current market), Dan has been nothing but brilliant with us throughout. Personable, high level of communication and made himself available to us right the way through- a real contrast to some who I have been involved with in the past. We are very appreciative of the positive and professional service and experience we have had with Dexters.
Millie · 7 August 2023
Agent replied · 23 October 2024
Dear Millie, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMyra Mettam has been my point of…
Myra Mettam has been my point of contact with both Sebastian Roche and Dexters for the last few years. She has always been pleasant, polite and professional when dealing with any issues that may have occurred when letting out our property. We have not had any issues with our tenants that have not been resolved seamlessly through the ministrations of Myra. Thank you Myra very much!
Jane · 28 October 2023
Agent replied · 23 October 2024
Dear Jane, Thank you for taking the time to leave a lovely review regarding Myra and Sebastian. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience with Jeyda at the Shoreditch office. Super friendly, accommodating and knowledgeable. Thanks Jeyda. Represented Dexters in a great light
Bill · 11 June 2026
★★★★★ 5/5
TrustpilotWe had a very positive experience with Rai
We had a very positive experience with Rai Gega throughout the tenancy change process. He was always helpful, responsive and clear in explaining each step, and he made sure everything was completed properly despite the process taking some time. We really appreciated his patience, professionalism and support throughout. Thank you, Rai!
Flaminia · 9 October 2026
★★★★★ 5/5
GoogleMy partner and I have recently used Dexters while finding our first flat together and can't recommend them enough. Yasmin who helped us has been exceptionally helpful throughout and always took the time to resolve any issues or ease any worries we had at the time. She made the entire process much smoother than we'd experienced in the past - Would highly recommend Yasmin and Dexters!
George · 23 October 2023
Agent replied · 22 October 2024
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPetros was exemplary…
Petros was exemplary during his recent inspection of our apartment. He was friendly and professional which put us at ease, while his respectful approach to our space was truly commendable. When we brought a burnt-out light bulb to his attention, he promptly arranged for an electrician to replace it, ensuring everything was in perfect order before leaving.
Nathan · 30 April 2024
Agent replied · 23 October 2024
Dear Nathan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 2/5
TrustpilotWorst experience with the agency
Worst experience with the agency, I decided to move out the apartment earlier because living conditions were unbearable. As such early tenancy move outs require a penalty, I was told by an agent a sum and that it is a fixed amount regardless if they will find a new tenant or I will, the total sum stays the same.Come to find out 2 months later that this in fact was not true and I could’ve saved almost 2K if I found a tenant myself. Agent was denying ever saying those terms to me to the point it was easier to pay the sum than start the negotiations with big agency. Would not recommend to use them or be very careful with every communication and have it crystal clear via emails.
Aigerim · 19 July 2022
Agent replied · 23 October 2024
Dear Aigerim, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for you. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Monika
Thank you Monika To help us to sorted the issue with the roof leaking.She is very professional and very helpful and contacted us all the time.And send the subcontractors to repair the roof and renovate the flat paint the ceiling. wall and change the floor.Thank you very much for the hard work you done for usMany thanks I really appreciate
Cristinel · 20 February 2024
Agent replied · 23 October 2024
Dear Cristinel, Thank you for taking the time to leave a lovely review regarding Monika. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotVery professional staff
Leighton was very professional and helpful. Renting with Dexters was made a painless process as a result! Would recommend
Dan · 19 June 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.