Trusted Agent profile · Hackney
★★★★★
2,017 reviews across 2 platforms
331 Mare Street, London, E8 1HY, Hackney, E8 1HY
Dexters's office in Hackney, at 331 Mare Street, is rated 4.4 out of 5 across 2,017 reviews on two platforms, including 297 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
1/5
TrustpilotWORST Estate agent ever
WORST Estate agent ever . They will let you down every time that you need them if you are not a landlord
Dear Caroline, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer
5/5
TrustpilotAlistair Maclean
Had a really good relationship with Alistair at Dexters during a recent matter. He was very friendly, professional and helpful. Would like to work alongside him again
Dear Suzy, Thank you for your kind comments regarding Alistair and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat experience from start to finish
Great experience from start to finish. The mortgage provider they suggested was brilliant and did a great job - then on one weekend found the ideal property.I’ll be letting it through them as well!
Dear Will, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotIndre’s a pleasure to deal with
Indre’s a pleasure to deal with, efficient and great communication. Thanks for all the help
Dear Thiago, Thank you for taking the time to leave a wonderful 5* review. Indre will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotVery happy usually with responsiveness…
Very happy usually with responsiveness and support provided to us. Follow up is also adequate.
Dear Haitham, Thank you for taking the time to leave a lovely review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters North Property Management Team…
Dexters North Property Management Team were great at solving an issue with my shower swiftly.
Dear Tiago, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat service in the Battersea area
I was so pleased with the professionalism of Edward from Dexters Battersea Estate Agency. The process of finding and signing the contract for my flat was seamless and quick.
Dear Johanna, Thank you for your kind comments regarding Edward and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters Support
Busra and Paula (Baptista) were incredibly helpful and attentive. They reassured us and kept us updated throughout the process
Dear AR, Thank you for taking the time to leave a wonderful 5 star review. The team will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters letting team
Dexters letting team (Lucy and Sonia) were so supportive throughout with suggestions and sourcing trades to prep a flat for rent
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotFelix at Dexters was great to work with…
Felix at Dexters was great to work with and was professional in his handling of the sale of our property
Dear Maya, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat team!
I really appreciate Megan and Verity's assistance especially when we had some unexpected setbacks.
Dear Janice, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotThank you for being professional
Suportive, kind and procedures attitude. Always here foe me. Nothing but happy with Donalina
Dear Desislava, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotOutstanding
I was supported by Tyler Dennis and he went above and beyond to support us. I will return as they were outstanding. Couldn't have asked for better support. Thank you.
Dear Claudia, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotA good estate agent is good for everyone
A good estate agent is good for everyone. Dexters are. When standards are dropping, it is wonderful to find a company that cares
Dear Mr Alan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexter's have let 2 flats for me for…
Dexter's have let 2 flats for me for over 5 years. They are really good.
Dear Niall, Thank you for leaving a 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters Rob Curtis in Lettings looks after my…
Rob Curtis in Lettings looks after my flat beautifully, very reliable and thorough. Highly recommend.
Dear Simon, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotKarishma AMIN
Karishma approah to business was no nonsense approach - was breathe of fresh airvery helpful and penty of resources
Dear Mr M Radia, Thank you for taking the time to leave a wonderful 5 star Google review. Karishma will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters take customer service…
Dexters take customer service seriously! ….and it pays to do so in the short, medium and long term.
Dear Customer, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters were invaluable in helping us find our dream home. They were very efficient, fast negotiators and communicators. They made a stressful house buying process all the more easier .PositiveResponsiveness, Quality, Professionalism, Value
Dear Carmel, It’s great to hear that you have had a brilliant experience with our Hackney office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team
4/5
TrustpilotStarted bad but getting better
Started badly but they were responsive and so I am changing my rating in the hopes that this turn around continues.
Dear Rajan, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI want to thank both Dexters and dear…
I want to thank both Dexters and dear Mia Hicks for the great experience I had while getting my new place to live. Everyone was so helpful about everything. Many thanks
Dear Ali, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotA big 'thank you' to George at Hendon…
A big 'thank you' to George at Hendon for all his help with the sale of our property.
Dear Peter, We appreciate you taking the time to leave a great review regarding your experience with George, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotJadasa helpful in multiple situations
Jadasa helpful in multiple situations - prompt answer and always follows up
Dear Francesco, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotResponsive
Responsive, proactive, helpful, decent and pleasant to deal with. Thank you especially to James Christie.
Dear Alison, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dexters's Hackney office has 2,017 reviews across two platforms: 297 on Google, 1,720 on Trustpilot (across the whole business).
Dexters Hackney Central is rated 4.4 out of 5 across all 2,017 reviews, and 4.8 out of 5 on Google from 297 reviews.
Yes. In The Trusted Agent 2026 awards: Dexters, Hackney won Gold; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
Dexters Hackney Central, 331 Mare Street, London, E8 1HY, Hackney, E8 1HY.
