Trusted Agent profile · Hackney

Dexters Hackney Central reviews

★★★★★ Great

2,017 reviews across 2 platforms

331 Mare Street, London, E8 1HY, Hackney, E8 1HY

Dexters's office in Hackney, at 331 Mare Street, is rated 4.4 out of 5 across 2,017 reviews on two platforms, including 297 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.8 / 5

297

Reviews on Google

This office

Trustpilot logo

1,720

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Trustpilot

first class property management

Natasha is a very experienced operator who has looked after our flat diligently for many years, even before dexters. she and her team in wapping take problems away from us, which is ideal, and if they need to consult us, they normally have a suggested solution to the issues that crop up. equally they broker new rental agreements efficiently and treat tenants fairly

Michael · 20 October 2023

Agent replied · 24 October 2024

Dear Michael, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you Dexters!

The team at Dexters is amazing! They have been advising me about my rental property for nearly two decades and I wouldn't work with anyone else. I'd like to give an especially big shout out to Bobby Nizzar & Natasha Cree for their recent exemplary work, but also to the rest of the team who work so hard behind the scenes. Thank you Dexters!

Sarah · 25 September 2023

Agent replied · 24 October 2024

Dear Sarah & Damian, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you to Alistair Maclean for…

Thank you to Alistair Maclean for making our shared client's sale transaction run as smoothly as possible. Alistair went above and beyond to achieve a successful outcome for our mutual client. Alistair's assistance on the sale was greatly appreciated and I look forward to working with Alistair again the future.

Sophie · 12 July 2024

Agent replied · 24 October 2024

Dear Sophie, Thank you for your kind comments regarding Alistair and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I’ve had the pleasure of dealing with…

I’ve had the pleasure of dealing with Leighton Hanson at Dexters and have found them to be so efficient and professional with such great communication and often doing that little that little bit extra to try and get issues resolved. The experience really has made me feel confident that our property and tenants are in good hands.Thank you Leighton!

Sarah · 11 January 2024

Agent replied · 24 October 2024

Dear Sarah, Thank you for taking the time to leave a lovely review regarding Leighton. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

The Dexter team at Cricklewood have been fabulous…

The Dexter team at Cricklewood have provided us with a fabulous service in all the dealings we have had with them from start through to sale. The communication between us and the team has always been clear, relevant and simple. It doesn’t matter if the lead on your sale is not available, everyone has a grasp of the detail, are only too happy to help or get back to us. The office is impressively headed up by Neela who has given great advice along the journey and we have worked with Jamil, Samara & Nathalia really well.

David · 15 February 2022

Agent replied · 24 October 2024

Dear David, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Amazing experience- super helpful and made a somewhat tricky move seamless. Nyshaea was super helpful!

Freddie · 2 October 2025

Agent replied · 8 October 2025

Dear Freddie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Paul Ford - Head of Property Management

Paul Ford - Head of Property Management is a superstar. He goes above and beyond and all my constant demands are queries are dealt with super efficiently and in a timely fashion. Have to mention Nasra and Pam Simmons who also deal with my portfolio and are always available with whatever info / help I needWould recommend!Thank you Paul Pam & Nasra

Sam · 27 October 2023

Agent replied · 24 October 2024

Dear Sam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I worked with Joe to rent my flat for the first time this year. Joe is super responsive and very knowledgeable about the market - no better way of evidencing that than the fact that he delivers on what he says he can achieve. I would recommend Joe and the Dexters team to friends and family in the area.

Tanya · 28 December 2023

Agent replied · 23 October 2024

Dear Tanya, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A Skilled Dexter’s Agent

I worked with Mohammed Amin on our recent lease renewal and replacement contract. Mohammed was extremely helpful and prompt in our negotiations; he was empathetic and patiently explained the contract details. Simultaneously, he coordinated with the landlord with extreme care, showcasing his leadership skills. Additionally, Mohammed provided us with multiple solutions that suit both the tenant and landlord.

Ana · 15 January 2024

Agent replied · 24 October 2024

Dear Ana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma , Customer Relations Team

1/5

Trustpilot

Don’t choose Dexters

Hello Guys!We have rented 3 bed house from Dexters. We have signed contract first 8th Aug. Then when we go to the house for cleaning we get shocked. The house like cowshed:) they did something and we moved 17th Aug. One bedroom Out of use because really strong smelling carpet or something. Now we can’t use another room as well because radiator suddenly getting cold after boiler turn off. Toilet Flush is doesn’t work Etc. We have so many problems we’re waiting for Dexters will do something but today I got email. They’re asking what’s your problem:)) and one of the management manager said if you don’t like you leave the house. :)) it’s been more than 4 Months and I got final mail if you don’t like leave the house :)) My advice if need to rent house from Dexters Check the house EmptyCheck everything even tabs, flush, floor furniture, smell.Because after signing the contract you can’t get solutions.For small problems they are good likeTab changeWashing Machine Change

Kayra · 30 December 2021

Agent replied · 24 October 2024

Dear Kayra. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

The whole experience was great! Nyshae was very involved from the beginning, and thanks to her I moved in my new flat in less than a week. Very informative and available throughout! I love the house! Thank you again for your support!

Ioana · 28 October 2024

Agent replied · 11 November 2024

Dear Ioana, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Trustpilot

We were incredibly impressed by Petros…

We were incredibly impressed by Petros exceptional skills and knowledge. Their deep understanding of trends helped us make informed decisions. We truly felt we had the best realtor guiding us, ensuring we got the best deal.

Sri · 12 May 2026

Agent replied · 25 May 2026

Dear Sri, Thank you for taking the time to leave a wonderful 5* review. Petros will be thrilled to read your kind comments. Kind regards, Asma

5/5

Trustpilot

Great estate agents

I would like to say special thanks to Monika who was really helpful and took care of everything during her inspection at my flat. She noted every fault during her visit and she was very quick to get in touch with my landlord to sort out everything in one day. I am really happy for choosing Dexters.

Ekin · 26 January 2024

Agent replied · 24 October 2024

Dear Ekin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Exceptional service and dependability.

Myra has managed my properties for over ten years. This is testament to how I value the excellent service she provides. Myra makes sure the tenants are taken care of, proactively resolving issues promptly and giving me the peace of mind that my properties are being managed effectively. I would highly recommend Myra. Her professionalism and experience are second to none.

Chris · 26 October 2023

Agent replied · 24 October 2024

Dear Chris,Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Joe Read has been exceptional in the process of changing agents and finding new quality tenants. He has gone above and beyond to support throughout the whole process - super responsive, ensuring regular updates, strong knowledge of the market and I felt like I could 100% trust him throughout. I can't recommend Joe enough.

Juliet · 27 March 2024

Agent replied · 23 October 2024

Dear Juliet, Thank you for leaving a Google review for our Hackney office. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

11/10

Can't recommend highly enough, sensitive, flexible and responsive to your needs. Special mention goes out to Nia in the lettings team at Dexters Lee, and Andrzej, Tyron & Sacha in the property management team. Persistent, tenacious, and always polite (and in all the right ways).

Ben · 7 October 2026

5/5

Google

Erjon Bejtullahi is an outstanding Lettings Consultant and made the experience of moving overseas much easier than anticipated. He provided us with properties within our budget, and worked with us on the specifics of our move. I would go out of my way to work with Erjon again, as the expertise and kindness is unparalleled.

Tristan · 26 February 2024

Agent replied · 23 October 2024

Dear Tristan, Thank you for your kind comments regarding Erjon and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.

5/5

Google

UPDATE: I've now been in a flat managed by Rebekah at Dexters for several months and have found her to be very responsive and helpful whenever I've needed her assistance! After a long and sometimes frustrating search for a flat to let, I went to a viewing with Billy, and told him I'd like to make an offer. Billy organized everything so quickly that by the time I got home from the viewing (~30 mins later), he called to say the offer had been accepted, and kicked off all the paperwork straight away. I could not believe how fast & efficient the process was, and Billy was communicative and in my corner the whole way. By far the most seamless letting process I've ever experienced! Thanks Billy!

Macey · 24 October 2021

Agent replied · 23 October 2024

Dear Macey, Thank you for taking the time in providing such lovely comments about Billy in our Hackney office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Jodi, Joe and Pal worked hard to sell my property. Jodi, I have known for some years and she has always been professional, helpful and very friendly. When I had problems, through no fault of Dexters, she was sympathetic, gave good advice and made a bad situation better. Always extremely courteous and it would not be an exaggeration to say she has been a joy to deal with and comes over as a very kind person. Joe took on board the sale of my property when I put it I back on the market and got a buyer in short order. He obviously did all he could to keep me informed and when the buyer was having trouble with her original mortgage, managed to get her a new offer in short order. Always professional knowledgeable and a good communicator. When I was feeling stressed at the length of time the purchaser was taking to finalise the sale he did his best to put me at my ease and give me the assurance that the sale was going through. A real asset to the firm and more importantly, to the customer. Pal, again, shows good communication skills. She was helpful and knowledgeable - always available to answer my queries with good advice. She gave a sympathetic ear to my worries and concerns and helped put me at my ease. Dexters were a a real pleasure to have as my sales team and I would not hesitate to use the firm again should the need arise. I would advise anyone thinking of selling a property to use them. Although not blurring the lines of professionalism Jodi especially really helped me out when I was feeling a bit unsure of things. Although I had never dealt with Joe before, he showed real skill as a salesman and got the buyer over the finish line to everyone’s satisfaction. Thanks to the whole team.

Phil · 24 October 2021

Agent replied · 23 October 2024

Dear Phil, Thank you for your kind words regarding our Hackney office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

4/5

Google

Friendly service and team with good communication. Dexters rented my property within a month of signing on! Joe was very good and fast at communicating. However, being an overseas landlord, I didn't feel as though I was supported and kept in the loop at all times; I had to chase up for information a few times, which given the amount you pay for the service is not what you'd expect. It is very clear this is simply a business transaction, and as long as you are aware of that, Dexters is a good choice.PositiveResponsiveness

Nina · 24 October 2021

Agent replied · 23 October 2024

Dear Nina , Thank you for posting your comments regarding our team and Joe will be delighted you have taken the time to do so. I am sorry though that you felt you had to chase up a few times, as the team do pride themselves on keeping our clients updated. Again, disappointing that you feel our fees are high as we believe they are competitive and that the service we deliver is good value. We do appreciate the feedback though as continue to review our fees and service. Kind regards Evie Fisher Customer Relations Team

4/5

Trustpilot

We recently moved into our apartment

We recently moved into our apartment. Unfortunately the apartment had issues but the maintenance team were fantastic. I really appreciate how Petros helped me resolved every issue, he walked me through it and checked that everything was completed. The Dexter’s management team are so supportive and helpful. Issues were quickly resolved.

Odessa · 10 May 2024

Agent replied · 24 October 2024

Dear Odessa, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent communications

Donalina has been instrumental in keeping me updated with an issue I reported around a water leak in a flat above mine. She always called me and for me that’s the best thing about her. So many times I engage with agents who say they’ll call back and it never happens. Not the case with Donalina. Very good 👍🏽.

Tita · 18 November 2023

Agent replied · 24 October 2024

Dear Tita, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A very responsive team and more…

A very responsive team and more importantly understands the issues you’re trying to solve and works on your behalf to get them fixed. Thankful to have Stephanie Thame managing things for me and will always see things through to ensure any issue is fully resolved.

Noah · 8 October 2026

5/5

Google

We were fortunate to meet Joe, a very kind and professional man working with Dexters Hackney (broadway market). He gave us the information we needed and more, always with a bright smile and eager to make things work for both us and them, at a time where we desperately needed to find a tenant. Thank you Joe. Maxime and Ewelina.

Maxime · 24 October 2023

Agent replied · 23 October 2024

Dear Maxine Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

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Read Dexters's Google reviews

Questions about Dexters Hackney Central

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Hackney won Gold; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

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