Trusted Agent profile · Hackney

Dexters Hackney Central reviews

★★★★★ Great

2,017 reviews across 2 platforms

331 Mare Street, London, E8 1HY, Hackney, E8 1HY

Dexters's office in Hackney, at 331 Mare Street, is rated 4.4 out of 5 across 2,017 reviews on two platforms, including 297 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.8 / 5

297

Reviews on Google

This office

Trustpilot logo

1,720

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Google

These guys are hard working, professional and extremely competent. It was our first letting experience and Joe Read kept me fully informed throughout and found us some lovely tenants. Eunice Sona went above and beyond and even organised an out of work hours site meeting so we could meet the tenants personally. Seriously impressed with both and their ‘can do’ attitude. Organised and diligent. So glad I chose them!

Liz · 24 October 2023

Agent replied · 23 October 2024

Dear Liz,Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Danny in the maintenance

Danny in the maintenance has been very helpful with my washing machine, he gave me step by step instructions whilst on the phone which were easy to follow and hopefully an engineer would not need to waste their time coming out. Danny was friendly to speak with and explain everything very well. I felt supported.

Rebecca · 31 July 2024

Agent replied · 24 October 2024

Dear Rebecca, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Exceptional Service - Highly Satisfied!

Thanks to Shayan, I am incredibly happy and satisfied with the service provided, and I can confidently say that I will be recommending both Shayan and Dexters to anyone in need of their expertise.In summary, if you are looking for a real estate agent who is responsive, helpful, and will go the extra mile to ensure your satisfaction, I wholeheartedly recommend working with Shayan at Dexters. Thank you, Shayan, for your outstanding service!

Pinar · 7 July 2023

Agent replied · 24 October 2024

Dear Pinar, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you Sophie Sheppard for making my…

Thank you Sophie Sheppard for making my stay wonderful.

Prageet · 17 September 2026

5/5

Google

My husband and I had a great experience with Mo. We were feeling really stressed about suddenly needing to move house especially as I am currently pregnant. Mo's work ethic and ability to understand what we needed in a new home meant that we were able to secure a new place to live within a week! We both felt he really has time for us and felt cared for in a way we didn't with other realtors. Excellent communication and super hardworking guy. Thanks Mo :)

Abby · 9 June 2025

Agent replied · 24 June 2025

Dear Abby, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Trustpilot

Petros was great and helped with all my…

Petros was great and helped with all my enquiries

Nur · 15 September 2026

5/5

Trustpilot

A1 service from joe read @ dexters Hackney

Joe read from dexters Hackney branch,was an absolute pleasure to deal with,he was punctual,professional,friendly,and delivered on everything he promised.the communication was A1 through out,and he rented my property 24 hours after giving him the go ahead.joe is a asset to dexters and represents the compony for all that they are.iff you want a property rented I would highly recommend Joe @ dexters.

David · 12 March 2024

Agent replied · 24 October 2024

Dear David, Thank you for taking the time to leave a lovely review regarding Joe. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Brilliant tenancy changeover incl. redecoration by Dexters

As a landlord, Dexters have been fantastic at managing our property, firstly recommending and securing a 25% increase in rent from last year; secondly in managing multiple repairs and a repaint in only a 6 day void period; and lastly in communicating all this despite time-zone differences. Special thanks to Vanessa Barosso, Natasha Cree and Natalie Stubbs, apologies if I forgot to mention anyone working in the background.

Daniel · 27 October 2023

Agent replied · 24 October 2024

Dear Daniel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Im giving five star only to Connor…

Im giving five star only to Connor manager of the property management department. After 5 long months of stress and frustration for unsolved issues of the property, he has took charge of the situation and helped us promptly getting all sorted in couple of weeks. Amazing job. Thank you so much Connor!

Laura · 5 September 2024

Agent replied · 24 October 2024

Dear Laura, Thank you for taking the time to leave a lovely review regarding Connor. Kind regards, Asma, Customer Relations Team

5/5

Google

I first contacted Dexters for a Probate valuation on my Dad's house, they were great - friendly, fast and knowledgeable about the local area. We kept in touch for a couple of years until I was in a position to sell the house, they were never pushy for a listing but kept me up to date on local sales. Jodie, Joe and Moshi, recently sold the house, we had 51 viewings over 2 days with 10 offers over asking price, amazing! I was present for some of the viewings and was most impressed how Moshi had listened to my answers to prospective buyers questions and answered subsequent questions accurately, real professionalism. Most house sales have some difficult negotiation involved and Joe was exceptional in helping me navigate this. One thing I would definitely not do is use their recommended solicitors, Simply Conveyancing. The phone was rarely answered, queries took a long time to be resolved, little attention to detail (mistakes on legal documents) and slow to respond. Dexters were great though and I would highly recommend, I would definitely use them again!PositiveResponsiveness, Quality, Professionalism, Value

Zoe · 24 October 2022

Agent replied · 23 October 2024

Dear Zao, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

I was on a viewing with a friend who is looking to buy in Hackney and Mosh was constructing the viewing on Middleton road. I must say he was superb. He was steps ahead and super informative... when I am looking to buy I will be coming to him for his expertise. In addition, he had drawn up comparables before the viewing to convey why the property my friend was buying is worth what it was marketed for. He even put informative bullet points on the brochure he handed us to show what the lease details where for the property. Truly impressed!!!

Youcef · 24 October 2022

Agent replied · 23 October 2024

Dear Youcef, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Hackney office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

From the very beginning of our search for an estate agent, Dexters really stood out. Dennis Opara was incredibly responsive and easy to work with - we always felt like he really listened to us, and there was never any pressure. When the pandemic hit, he and his team were incredibly helpful in sorting out the delays we needed in our process. When the time came to put our place back on the market, we genuinely couldn't believe how quickly they worked to line up viewings and find us potential tenants. Special shout out to Joe Read, who - within 48 hours of listing our home - found us tenants, and had the whole deal signed before the end of the day. I can't say enough good stuff about these guys - they're top notch. EDIT: I wanted to add that Dexter's has sense helped us sell our home, and made the process so painless. Jodie and Mosh were responsive and hardworking, and I'd recommend them to anyone!PositiveResponsiveness, Quality, Professionalism

Kyle · 24 October 2022

Agent replied · 23 October 2024

Dear Kyle, Thank you for taking the time in providing such lovely comments about Joe & Dennis in our Hackney office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

When we were considering selling and moving we reached out to a number of estate agents. All of them were more than happy to help but we decided we needed a bit more time. Jodie of Dexters Hackney was the only agents that actually followed up with us within an agreed time frame. We worked together with the Dexters team and got our house on the market within days followed by offers within weeks. Mosh, Ruairi and the team worked very hard getting the viewers in and getting the sale over the line. They do what they say they will do and we found them responsive and reliable.

BINA · 24 October 2022

Agent replied · 23 October 2024

Dear Bina, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Dexters took over the management of my property in E7 where the previous management agency left a lot to be desired. I did notice they didn't have any advertised properties in the direct locality. From the moment they took over, communication was prompt and professional. Assistance was offered where necessary and ideas and advice were always just an email or phone call away. Dennis Opara and Emily Wells managed the initial onboarding and marketing of the property and I cannot praise both of them enough. They listened attentively to the history of the property and gave recommendations as to what the next steps were. The tenant finding stage was handled by Natasha Tarry, one of the most challenging parts, she paid attention to my requirements and made sure all questions and concerns were answered in relation to licensing and regulations. She really went above and beyond when it came to making sure everything would lead to a smooth start of tenancy. Bailey Strutton has been managing the property and the communication between landlord/contractors and tenants, again another star, always prompt, courteous and efficient in her response. I have also had the pleasure of speaking to Joe Read on a few occasions, who has stepped in whenever required and made sure any outstanding requests or concerns have been dealt with. A lovely team that works well and support each other which ultimately ends up with a great customer experience. I hope to use Dexters for any future projects and will certainly be recommending them to colleagues.

Z · 24 October 2022

Agent replied · 23 October 2024

Thank you for your amazing words about our Hackney team. We really appreciate you taking the time to leave this review. We wish you the best of luck going forward. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

When selling our very difficult to sell property Mosh was exceptional and finding us the right buyer, he went above and beyond with helping us and keeping us informed every step of the way. He actually sold our property several times whilst delivering the asking price to us. He's knowledge and skills are by far the best I've seen. I would highly recommend Dexter's, Mosh worked very hard for us and he actually cared about what we wanted and delivered on all levels.

Keshia · 24 October 2022

Agent replied · 23 October 2024

Dear Keshia, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Joe Read and his team are exceptional. They found us a tenant for our flat within a week at an asking price that exceeded the valuation we'd received from other agents in the area. Joe has since been incredibly helpful as we've prepared the flat for rental, connecting us with plumbers and electricians for the jobs we needed to do, and even getting us a great cleaning quote for the house that we are moving to. We're really pleased we went with Dexters and suggest that you do too!

Anna · 24 October 2022

Agent replied · 23 October 2024

Dear Anna, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home.Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

After our property was with a different local agent for over 11 months without a sale, we decided to change to Dexters Hackney. They were impressive from the start. Communication was easy and fluid. The property was well marketed, we had a dozen viewings in the first two weeks and had negotiated an offer the week after that. Thanks to their hard work we went from photographs being taken to exchanging contracts within 10 weeks. Many thanks to Hicham and Pal who helped tirelessly throughout the process. I would highly recommend them.

Billy · 24 October 2022

Agent replied · 23 October 2024

Dear Billy, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Always a smotth experience

Dexter's are really friendly and go out of their way to help. I dealt with Petros Giorganios who was always on top of any queries or anything that needed attending to, it was always a smooth experience dealing with him.Great with updates and arranging works to be done and always good to speak to

Craig · 31 July 2024

Agent replied · 24 October 2024

Dear Craig, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Google

Nyshaea has been an amazing agent for our house rental. She is helpful, easy to understand and provided every bit of information that I wanted to know. She managed to complete the renting processes in a short time and saved us a lot of time and effort. thank you!

Tekin · 16 October 2024

Agent replied · 23 October 2024

Dear Tekin, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Mo has been super helpful with our new flat! Couldn’t recommend him enough. Everything was sorted super quickly and all questions were answered.

Julie · 5 September 2025

Agent replied · 8 September 2025

Dear Julie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

i'm very grateful to our property…

i'm very grateful to our property manager petros giorganios for going above and beyond to help us with the cancellation of parking tickets for our relative. Their quick communication, patience, and genuine support made a big difference. Excellent service and highly appreciated.

Miola · 14 May 2026

Agent replied · 25 May 2026

Dear Miola, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Elli and her brilliant team have been…

Elli and her brilliant team have been true angels from start to finish. As first-time buyers previously missing out on properties to cash buyers, we had gone through the motions of dozens of viewings and offers. After falling for the flat right away, Elle was so quick to present and submit our offer form that it helped show the sellers how keen we were. Ultimately their liaison on our behalf helped ensure the sellers we were the right match for their property. Without her it wouldn’t have happened and we are so grateful. Elli stayed on top of things and always reassured us by keeping the progress at a steady pace. Her efficiency and responsiveness was a huge help during what could have been a stressful period for us. We can’t thank Elli and the team enough for helping us find our new home for our next chapter ahead. ❤️

Caroline · 30 September 2022

Agent replied · 24 October 2024

Dear Caroline, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Elli, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

2/5

Trustpilot

Very sloppy service from Dexters

Very sloppy service from Dexters. Missing attachments to emails, forgetting to send information, incorrect information was sent.At check-in, they didn't even give us the right keys.... Sloppiness was a constant through the process....The house was very very dirty, despite it should have been professionally cleaned by contract. There was mold, dust, dead insects.... Lots of furniture was broken or not fixed. We are not sure if the landlords were informed at all at this point.Another red flag is that the agents try to lock tenants in very long contracts, a new trend with many companies. They didn't pressure as much as others, but still, they create this constant sense of urgency for the tenants.... then they disappear for days and need constant follow-ups.Do not recommend.

Ana · 24 October 2024

5/5

Trustpilot

Fantastic service - E8 Hackney Office

Fantastic service! Always so responsive and friendly. They did some fantastic negotiation on my behalf. Head and shoulder above any other estate agents I’ve ever come across. Everyone was excellent but special thanks to Sami and Will, the practice manager, who worked tirelessly on my behalf and were always ready with great advice for a tricky transaction.

Marsha · 23 May 2024

Agent replied · 24 October 2024

Dear Marsha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters Hackney Central

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Hackney won Gold; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

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