Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 3/5
GoogleJust had a proposal to sell a property from an estate agent using a presentation produced by Acaboom. As a potential customer of the estate agent I was not impressed. Too much crap, not enough substance and totally out of character with the actual people we met so now looking for an alternative agent.
Edit: thanks for reply from Acaboom and my initial rating was a bit harsh but both system provider and the estate agent should be working together to ensure a good experience for the end customer.
Colin · 26 August 2026
Agent replied · 26 August 2026
Hi Colin,
Thank you for taking the time to leave your feedback.
Acaboom provides estate agents with the technology to communicate their service and recommendations to prospective clients. The content itself - what the agent chooses to say, how much information they include and how they present their service, is determined by the individual estate agency.
We are sorry to hear that the proposal you received didn't reflect your impression of the agent you met. Ultimately, it should complement the agent's service and help them communicate their proposition clearly.
We hope you find the right agent for your move and wish you every success with your sale.
The Acaboom Team
★★★★★ 5/5
GoogleJust started using Acaboom and I must say it’s a really smart and helpful system, I feel our clients are really going to like it.
Still getting used to everything, but Ann Ford has made the whole process so much easier. She’s been brilliant and incredibly accommodating, always taking time out of her day to help further.
Thanks again, Ann.
Innes · 4 March 2026
Agent replied · 3 March 2026
Thank you very much, Innes.
We’re really pleased to hear that you’re enjoying the start of the journey. And yes. Ann is the best! She always makes those first steps with Acaboom simple and productive for our clients.
★★★★★ 1/5
FacebookMis sold at the outset. We were told we could move our data and we would still be able to access it even it we left. Truth is they wont move the data and expect us to carry on paying for three branches we dont have any longer just to maintain access to the data. When we refuse to do that and stop paying they come after you with lawyers for non payment even when you don't use the system and demand 3 months notice. What for ?
Rob · 18 August 2023
Agent replied · 26 February 2025
Hi Rob. We are sorry your experience has been anything less than exceptional and we want to make this right.
We have flagged to get this seen to ASAP by a member of the senior management team, who will be in touch with you soon.
If you wish to contact the senior team directly at any time the email is smt@acaboom.co.uk
★★★★★ 5/5
GoogleThis company is amazing, from support, ideas and really helping my brand stand out from the rest. No silly paper comps, just professional presentations.
Peter · 18 September 2026
Agent replied · 19 September 2026
Thanks so much, Peter. Really appreciate the kind words and your support. Great to hear Acaboom is delivering real value in the market appraisal process.
★★★★★ 5/5
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Roscislawa · 11 March 2024
★★★★★ 5/5
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Bruce · 25 July 2023
★★★★★ 5/5
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Falz · 22 September 2022
★★★★★ 5/5
KerfuffleHelped win business
Have used Acaboom for several years and without doubt it provides a competitive edge that has helped win business. To be able to create relevant content with just a few clicks is fantastic. Crucially it is the ability to track opening of the document that means we can prospect much more efficiently. I also love that the product hasn’t stood still. There have been numerous enhancements and integration d released that provide additional value. Definitely one of the most important prop tech solutions in our armoury!
Ryan · 21 May 2025
★★★★★ 5/5
KerfuffleSimply, Acaboom is one of our most important partners.
Acaboom has made a huge impact in our whole Market Appraisal process from booking the first appointment with a pre communication and a post MA proposal which includes all of the comparisons used to arrive at our figure plus lots of other useful information for the seller. We did create a personalised presentation which I would recommend doing. The result is much greater engagement with potential new clients and the data confirms a higher conversation rate. Simply, Acaboom is one of our most important partners.
Gareth · 6 May 2025
★★★★★ 5/5
GoogleAcaboom has made a huge impact in our whole Market Appraisal process from booking the first appointment with a pre communication and a post MA proposal which includes all of the comparisons used to arrive at our figure plus lots of other useful information for the seller. We did create a personalised presentation which I would recommend doing. The result is much greater engagement with potential new clients and the data confirms a higher conversation rate. Simply, Acaboom is one of our most important partners.
Gareth · 4 April 2025
★★★★★ 1/5
GoogleLoyal customer of nearly 3 years being treated badly by Acaboom because what we were sold is not what happens in reality. We are being asked to pay for 3 branches even though we now only have one branch. We were told at the outset data could be moved. The reality is they don't or won't move data. We refused to pay and now they are sending solicitor letters because we have left and wont pay the 3 months notice period. What for ? There are plenty of other nurture journeys around. My advice don't bother.
Rob · 16 September 2023
Agent replied · 23 November 2023
Hi Rob
We are sorry your experience has been anything less than exceptional and we want to make this right.
We have flagged to get this seen to ASAP by a member of the senior management team, who will be in touch with you soon.
If you wish to contact the senior team directly at any time the email is smt@acaboom.co.uk
★★★★★ 5/5
GoogleFabulous company and a great tool for us
Simon · 2 October 2026
★★★★★ 1/5
GoogleTerrible customer service, don't take accountability when there are issues raised with the tech and provide endless excuses, especially around missing 'sold properties/ data' & SSTC data and being told to simply just hide these slides repeatedly.
Happy to take the monthly retainer but shy away from any issues raised to the point of being told to be a silent customer after being lied to for months about an issue that was clearly ongoing because we continued to challenge it when it wasn't rectified or addressed.
Leanne · 24 August 2022
Agent replied · 23 November 2023
Dear Leanne
Thank you for your review. We are very sorry indeed that your experience did not match your expectations.
Whilst what we do is leading edge within our service arena, and the technology used is state of the art, we do accept that no part of what we do is infallible and there can of course be bumps along the way as we add enhancements and develop new service/features.
That said, we strive to deliver nothing less than a wow factor in every element of the service being delivered and we are very sorry that your experience was not on the wow factor side of the scale on this occasion.
Senior Management Team, Acaboom
★★★★★ 5/5
KerfuffleA great product
I have been using Acaboom since January now and have been very impressed with the onboarding as well as the follow up and engagement with the team. Recent integration with Sprift has been great and the team have quickly incorporated this and given us training too. This is simply winning me business as well as enabling us to have a clear follow up after valuations. An invaluable offering for us now.
Katie · 13 March 2021
★★★★★ 5/5
KerfuffleHighly Recommend
A great tool to work with! I have had so many compliments from clients on how professional the software is. One client even said the post valuation presentation was the best pack of information he has ever seen and he had been selling houses for the past 15 years! The Acaboom team are very helpful and responsive. Emily is our account manager and is great! Hi
Katie · 25 February 2021
★★★★★ 4/5
KerfuffleExcellent product and support
Emily and the team at Acaboom have been so easy to get on with .On going support with monthly catch ups and the presentation enables us to get our message across without it looking all too corporate .Gives the client as great customer journey with lots of updates and information. Definitely not recommended for the competition in my patch!!!!
Simon · 13 September 2021
★★★★★ 5/5
KerfuffleReview
Ros has been fantastic, always going above and beyond. We could not do half of what we wanted to without her.
Louis · 28 August 2024
★★★★★ 5/5
GoogleWe have been using Acaboom for several years now. We view it as a crucial part of our listing process, its easy to use with high effectiveness. The team at Acaboom are a great partner, they are always on hand to help and assist us. I would highly recommend.
Andrew · 7 May 2025
★★★★★ 5/5
KerfuffleA brilliant tool
Emily has been amazing at Acaboom, she has been great in helping set us up, made any changes we’ve asked for and kept in touch to see if she can help further. This is a brilliant tool to use, sellers have been impressed with the presentations and its helped us to gain more listings too. Thank you!
Samantha · 13 April 2021
★★★★★ 5/5
GoogleAcaboom has been a great addition to our client journey, helping us present our services in a more engaging way. The team is always helpful and quick to respond whenever we have questions. It’s a reliable tool that supports our day-to-day work and adds real value to our process.
Bourne · 1 May 2025
★★★★★ 5/5
KerfuffleCannot fault their services
We have been using Acaboom for around 12 months now and we cannot fault their services, we have vendors and landlords comment on how professional the presentations are. The software saves us time and gives ease when sending valuation letters and our service. Could not recommend Acaboom enough, with additional thanks to Emily for her recent service reviews.
Francesca · 18 November 2020
★★★★★ 5/5
KerfuffleI would highly recommend.
We have been using Acaboom for several years now. We view it as a crucial part of our listing process, its easy to use with high effectiveness. The team at Acaboom are a great partner, they are always on hand to help and assist us.
Andrew · 20 May 2025
★★★★★ 5/5
GoogleI have the privalege of working with some of the UK's best agents and many of them are Acaboom users. They have managed to use Acaboom to really enhance the quality of the valuation process, the level of advice that they are able to offer a prospective client and ultimately to enhance their customer experience. It's a great out of the box solution for helping to make your valuation pitches stand out and the nurture functions makes pre and post valuation follow ups an automated and painless function. Highly recommend talking to Suzanna. They really know their stuff.
David · 16 September 2023
★★★★★ 5/5
GoogleAccaboom… the name actually says it all…
In the world of betting, an "acca" refers to an accumulator bet.
With an accumulator bet, you wager on multiple contests. If correctly guessed the result of the first game, the total wager and odds are multiplied and then applied to the next contest and so on. The BOOM is the output of a certain bet.
Accaboom aims to support agents to increase listing conversion odds… by reputation it does what it says on the tin…. It’s distinguished client list also says it all…
Nathan · 16 September 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.