Trusted Agent profile
★★★★★
438 reviews across 1 platform
Somerset House, 222 High Street, Guildford, GU1 3JD, Guildford GU1 3JD
Strutt & Parker's Guildford office at Somerset House is rated 4.4 out of 5 across 438 reviews on 1 platform. The 438 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
5/5
TrustpilotYet another positive experience dealing…
Yet another positive experience dealing with Stutt & Parker which gives me little reason to want to engage elsewhere. Consistently informed advice, high quality customer service, unflappability and patience.If you want to extend your sales reach beyond your specific postcode i would particularly highly recommend.A particular mention to Gina Simpson who represents her company impeccably and was highly professional throughout.
5/5
TrustpilotAn extremely professional service
An extremely professional service. Olivia Higginson is the most pro active agent I have ever deal with!
5/5
TrustpilotAmy McMenemy provides excellent support…
Amy McMenemy provides excellent support to the house seller. Excellent knowledge and explanation of the process and very responsive by email phone or text. Nothing was too much trouble and she was always available for advice as needed. Would use again without hesitation.
5/5
TrustpilotSuccessful property purchase
We purchased a property through Strutt and Parker in Perth. Throughout Amy from the Perth office was both professional and helpful, and despite complications in the sale she kept us informed and helped to progress to a successful conclusion.
5/5
TrustpilotWe experienced excellent service
We experienced excellent service, advice, follow-through and commitment - thank you Michael & S & P Cambridge!
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Sold our house within a week. Thanks Jilly Wellman!
5/5
TrustpilotExcellent communication
Excellent communication. Tom was a pleasure to deal with and managed the transaction extremely professionally.
5/5
TrustpilotHighly recommended
Excellent service from beginning to end. We felt we were in safe hands and we achieved the sale price we were looking for, which other agents were doubtful about. Strutt and Parker were confident they had valued the house correctly and our very first offer was on the button, so their instincts were correct. Would highly recommend these agents.
5/5
TrustpilotHouse Sale
Amy McMenemy at the Perth office has been supporting us with our house sale and has been a great support in answering all our many queries. She was always so helpful, pleasant and nothing was too much trouble.
5/5
TrustpilotFirst class service
We approached Strutt & Parker to sell our property as one of two agents. Gina Simpson of Strutts took the lead on the project and showed we really didn't need anyone else. Cannot speak highly enough about her professionalism, enthusiasm and dedication, and to top it off a very nice person. Restored our faith in the estate agent profession. First class!
3/5
TrustpilotVery friendly staff but some room for improvement
Very friendly staff. However we had to correct and re-write quite a lot of the sales brochure to correct errors. Greater background and checking of prospective purchasers would have helped plus more proactive post viewing feedback and follow up. Achieved a good sale price in the end though.
5/5
TrustpilotExcellent service
Excellent service, bespoke, friendly, and last but not least, efficient...Excellent, personal service. Charlotte and Katie are a real professional team: good listening skills to tailor your needs, very efficient in solving problems, making your renting experience as simple as valuable. They are far from the ”cliche” of many estates agents. I will definitely recommend them, and use them again.David
5/5
TrustpilotStrutt and Parker Perth
I used Strutt and Parker to purchase a plot years ago and now I used their services once again when selling it. Very professional and helpful. Always responding to important emails from myself and the solicitor.
5/5
TrustpilotService was excellent from the start
Service was excellent from the start. Strutt & Parker were easy to contact and kept us up to date throughout the purchase of our house. Sarah worked particularly hard to answer questions, get information from vendors and to generally ensure that the purchase went smoothly. We are grateful for the excellent service provided.
5/5
TrustpilotGot shown around a flat that turned out…
Got shown around a flat that turned out not to be for us but the viewing agent Shirlie I must say was brilliant. Knowledgeable about the apartment, the area and developer. Tried to come up with solutions to our issues with the property without being pushy or unrealistic in her suggestions.
5/5
TrustpilotWe have recently sold our property with…
We have recently sold our property with Strutt & Parker. Gina Simpson our agent was so professional and experienced and an absolute pleasure to deal with. She made the whole process from beginning to end a pleasant experience. We really felt like we were very capable hands and couldn’t recommend her and Strutt and Parker more highly.
5/5
TrustpilotSomeone you can trust
Have had a couple of viewings recently as just starting the journey to think about getting more space than we currently have. Been shown around by Katherine who was just great. So relaxed, nice, informed, and just felt really comfortable and supported. Great experience, and will continue working with Katherine as we look to find out next place.
5/5
TrustpilotResponsive, communicative, and helpful
We have been tenants at a property managed by Strutt & Parker for the last two and a half years. During that time they have been quick to respond to any communications, helpful, and super attentive to any of our needs. Would also like to highlight Jay specifically who has been absolutely fantastic through everything.
1/5
TrustpilotBAD PROPERTY MANAGEMENT
Watch out from this property management. They steal your money and they don’t do anything. I have a roof leak reported several times for a year and they just don’t care. People leave shoes and personal belongings in common areas which is forbidden for fire hazards, and they don’t do anything. Very bad.
5/5
TrustpilotGerrards Cross Team provide excellent service
I sold and bought using the services of Strutt & Parker Gerrards Cross Branch. It was an excellent service provided by an outstanding TEAM. They were knowledgeable, patient and helpful at all times and provided reassurance and support during some difficult times. They were always "there" and communications were clear and timely throughout. very highly recommended
5/5
TrustpilotThe Best in Town !
We have let our unique contemporary property in extensive organic gardens through Strutt and Parker, Gerrards Cross for the last 15 years. We have been hugely impressed with their service, right from the advertising and marketing stage thru to the final contracts.The team is always available at the end of the phone with advice and support.
5/5
TrustpilotI'm very grateful to Associate…
I'm very grateful to Associate Director, Ms Victoria for her very professional handling of the purchase and sale of the property, which made the purchase of the property very smooth. If you are thinking of selling or buying a property, I would highly recommend contacting her.
5/5
TrustpilotIt takes one to know a good one.
As a former FRICS I knew of Strutt & Parker's presence in the market and am glad that I chose them for their effective handling from the initial instruction, through marketing and close, personal involvement at critical points in the sale, keeping it on track and bringing to a very satisfactory conclusion.
1/5
TrustpilotNot reliable.
They will not necessarily get you the best price if you are using them to sell, but they will rather sell to their ''favoured'' buyer. If you are a buyer they may or may not pass your offers through to the vendor.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Strutt & Parker's Guildford office has 438 reviews across 1 platform: 438 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Strutt & Parker Horsham is rated 4.4 out of 5 across all 438 reviews, checked 9 October 2026.
Strutt & Parker Horsham, Somerset House, 222 High Street, Guildford, GU1 3JD, Guildford GU1 3JD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.