Trusted Agent profile
★★★★★
438 reviews across 1 platform
Somerset House, 222 High Street, Guildford, GU1 3JD, Guildford GU1 3JD
Strutt & Parker's Guildford office at Somerset House is rated 4.4 out of 5 across 438 reviews on 1 platform. The 438 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
5/5
TrustpilotGerrards Cross Letting Dept
We have a house which is let through the Gerrards Cross office. We have always found Strutt & Parker most efficient and professional. When work needed to be done on the house they always dealt with the repair required without delay. Karen has always been most helpful to us and to our tenant
5/5
TrustpilotGreat experience
Great experience. A very personalised service . Sold house with 6 weeks when a previous agent was able to find us a buyer. Agents easy to access and we were pleased that they personally dealt with the sale rather than delegating roles to office staff. Would recommend.
5/5
TrustpilotProfessional and helpful
From the initial meeting right through to completion they provided an excellent service, doing what they said they would do. They responded quickly and made the difficult experience of selling almost a joy!
5/5
TrustpilotStrutt & Parker - Very Professional
The team at Strutt & Parker have handled my property rental process very professionally throughout two tenancy periods. For example, they were very through when marketing for new tenants and performing the admin work for each new tenancy. Then during each tenancy they always responded efficiently to any matters which arose.
5/5
TrustpilotChoosing Strutt and Parker
Choosing Strutt and Parker, Exeter office was one of the best choices of my life! Exceptional team with Oliver C and Catherine H smoothing the process, expediting everything and keeping us all calm. So professional, friendly and a true team keeping us, the client, front and centre. Heartfelt thank you.
5/5
TrustpilotOur Experience with Strutt and Parker
The Strutt & Parker representative for the purchase of our property in Tunbridge Wells acted very promptly and highly efficiently at every step of the process making the purchase side of our complicated move trouble free; we are very grateful for her efforts on our behalf.
5/5
Trustpilot10/10 Stacy Simms and Petra Duffin
I have had the pleasure of working directly with Petra Duffin and Stacy Simms who I would highly recommend. Their professionalism and attention to detail is outstanding, providing excellent communication to myself and the team. They are also both very responsive which makes the whole process so much easier.
5/5
TrustpilotI have dealt with a lot of real estate…
I have dealt with a lot of real estate agencies in my life but Meena and the overall Strutt & Parker team are remarkable. Everyone is so kind, helpful and professional and has made the process of finding my dream flat and moving in, the smoothest possible. Thank you!!
5/5
TrustpilotI cannot fault Strutt and Parker
I cannot fault Strutt and Parker. Michael ( Cambridge) is a wonderful agent with a wealth of knowledge and experience. He is very professional and he, along with the rest of the team handled the sale of our property swiftly and efficiently. Best agency in this City for sure!
5/5
TrustpilotProfessional, efficient, friendly Letting Company
As a rentee I have always been very happy with Strutt and Parker, Cambridge. They are very professional and efficient in dealing with any issues. The agent for my flat is always friendly and accommodating and quick to answer any queries.
5/5
TrustpilotA professional and trustworthy company
A professional and trustworthy company. Orchid Ho, my renewals negotiator, dealt with my tenancy renewal efficiently and kept me up to date on progress at every point of the renewal.
5/5
TrustpilotA well managed sale
A well managed sale throughout viewings, survey and negotiation considering it was during lockdown 2 and 3! So a challenging time. We valued the advise of the experienced agent from Strutt and Parker. We were kept well informed throughout the process and are satisfied with the outcome.
5/5
Trustpilot…Exemplary Service
The help we recently received was exemplary. At every step of the process, from viewing, to negotiations through to purchase (and even after) we have nothing but praise for the way we were treated. It was all delivered in a friendly and professional manner.
1/5
TrustpilotDO NOT EVER RENT FROM THIS COMPANY!!!!
DO NOT EVER RENT FROM THIS COMPANY!!!!Shockingly bad company. They do not give pence for the tenants, and what an acceptably rentable property should be. Standards do not exist as far as they're concerned. The Banchory office is the worst, and cut costs for the sake of simple safety and liveable standards.
5/5
TrustpilotA tricky sale
Strutt and Parker in Kent worked particularly hard to sell our unusual property (including annexes with tenants) - calm, well measured advice and action from Andrew Harwood, with support from the rest of the team, got a tricky sale over the line.
5/5
TrustpilotAn excellent experience
An excellent experience. Sarah couldn't have done more - she went above and beyond to get us moved before I started my new job. She kept us informed throughout and is so friendly and professional. Made the house moving process much less stressful!
5/5
TrustpilotI thoroughly recommend Strutt & Parker…
I thoroughly recommend Strutt & Parker in Cambridge. They have provided trustworthy & impartial expertise to me on many occasions and would be the only agency in the city I would choose to deal with.Incredibly helpful & knowledgable professionals who offer excellent advice.
5/5
TrustpilotExcellent Highly Recommended
Rented my flats with Strutt for many years, highly recommended , very efficient. 10/10
5/5
TrustpilotThank you Christine
I have just rented a property through Strutt & Parker and they have all been extremely helpful and professional. With the help of Christine Froud it has been a quick and easy process.
5/5
TrustpilotCambridge Strutt and Parker
Michael Houlden (Cambridge) proved an exceptional helper during the sale of our house.He has a winning and warm personality and made himself available throughout the course of the sale.He has proved to be a source of comfort and reassurance throughout the transaction.
5/5
TrustpilotA purchaser's view
I recently bought an apartment. Strutt and Parker were agents for the vendor. I found them courteous and invariably helpful. I felt able to trust what they told me, so the unavoidable stresses of moving home were kept to a minimum.
5/5
Trustpilotwe have been delighted with the service…
we have been delighted with the service we have received from Strutt and Parker. Their accurate assessment of our property and the speedy sale that ensued has been a really pleasant surprise, and we couldn't be more pleased.
5/5
TrustpilotPrompt, responsive and engaging
I have worked with Strutt & Parker on a number of matters. I have found them to be prompt, responsive, and engaging, progressing matters to a quick conclusion. I have worked alongside Edward Church recently and found his assistance to be invaluable.
5/5
TrustpilotOne of the best…
One of the best Estate Agents we’ve used over the years (and we’ve dealt with a few!) - excellent service, open and efficient, responsive...great all round. We wouldn’t hesitate to recommend to anyone wanting to buy or sell their property.
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Strutt & Parker's Guildford office has 438 reviews across 1 platform: 438 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Strutt & Parker Horsham is rated 4.4 out of 5 across all 438 reviews, checked 9 October 2026.
Strutt & Parker Horsham, Somerset House, 222 High Street, Guildford, GU1 3JD, Guildford GU1 3JD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.