Trusted Agent profile · Guildford
★★★★★
1,302 reviews across 2 platforms
3 - 5 Epsom Road, Guildford, GU1 3JT, GU1 3JT
Stirling Ackroyd's office in Guildford, at 3 - 5 Epsom Road, is rated 4.3 out of 5 across 1,302 reviews on two platforms.
Tell us what you need and we'll put you in touch. Stirling Ackroyd Guildford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Guildford.
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
5/5
TrustpilotEXCELLENT SERVICE
I used Stirling Ackroyd for a property survey recently and was seriously impressed with professionalism and speed of the service they provided.Richard Jobling, kept in contact with me diligently throughout the process and his communication and attention to detail was second to none.Massively impressed and would highly recommend. 5*
5/5
TrustpilotI have been dealing with Sterling…
I have been dealing with Sterling Ackroyd for several weeks now. I found the whole experience very easy, mainly because I was dealing with Joel who I found accommodating, amiable, and above all extremely professional.He helped to find the solutions I was looking for and pointed out the best way to move forward with my property.
1/5
TrustpilotDo not use
Do not use. There pricing model is not transparent and when queries are raised it takes months to resolve.
Hi Alka, Thank you for your review. Our pricing structure is available on our website and our team is happy to answer any queries you may have. Amber
5/5
TrustpilotExcellent experience
I bought my flat with Stirling Ackroyd and they were great, specifically Feroza who took me round my viewings and helped me secure the flat. It took a while to complete (not their fault) and I was always able to go and view and get in for quotes and measurements etc. It made the process really straightforward.
5/5
TrustpilotFoz is really helpful
Foz is really helpful, he has been amazing throughout the whole move in process.
5/5
TrustpilotClive Martin is good to work with
Clive Martin is good to work with - fair, efficient and reliable
1/5
TrustpilotWouldn't recommend
Dishonest company! Over promise under deliver! Highly disappointed
5/5
TrustpilotNelson was helpful when was looking…
Nelson was helpful when was looking for a property he knows his job.
5/5
TrustpilotAmazing service
we needed a flat in london after our arrivals and we tried many of state agents, however Stirling Ackroyd had the best service with a smooth and easy process thanks to the agent Nelsson Poku. Who provided an outstanding service, he is an expert at what he does and he was straightforward and always had the time to answer question.
5/5
TrustpilotI have been in contact with Ellie…
I have been in contact with Ellie Kozaki from Stirling Ackroyd for quite some time now. She has always been very communicative and professional. She's always kept her appointments and has been proactive in reaching out to us. I would definitely recommend her as an estate agent!
5/5
TrustpilotPositive experience.
I found Stirling Ackroyd very informative and helpful in my dealings with them following the loss of my sister in law and the resulting sale of her property. Communication was excellent and I felt they were on my side and never pushy.
1/5
TrustpilotThis agency kept my overpaid rent money…
This agency kept my overpaid rent money unfairly since last year (Sep2021), when I asked them to refund my overpaid rent they reply we are investigating your case. They do not have any idea about the documentation and transaction .I instructed a solicitor and have to pay money to get back my overpaid rent. they are dishonest, unreliable
5/5
TrustpilotProfessional property management from Aimee Croucher
Aimee Croucher is a professional and efficient property manager.
5/5
TrustpilotGreat local estate agency
Can thoroughly recommend Stirling Ackroyd as estate agents and surveyors The staff are very professionally and helpful particularly those I had personal dealings with namely the manager Terry Hall and Joel
5/5
TrustpilotVery helpful Property Managers
The service I have received from Stirling Ackroyd has been amazing. They were very helpful and answered all my questions. After we had moved in we found some issues and reported it to the property manager, they arranged for someone to come and fix this within a few days.I dont think I will be using another agent going forward.
5/5
TrustpilotWas recently i touch to get a valuation…
Was recently i touch to get a valuation and discuss some options. Every person i dealt with was very helpful informative and above all, honest. Also did not come across ‘pushy’ as other agents in the past have. Will definitely be going back in the near future.
5/5
TrustpilotMy experience with Stirling Ackroyd has…
My experience with Stirling Ackroyd has been second to none! Taija Bryan from the Mitcham branch ensured that I was kept up to date with any changes and made the process completely stress free for me and my family within the short space of time we had to move. Very grateful for Taija, she is a credit to the company
5/5
TrustpilotGavin Pinto (lettings director) and his team Michaela
Gavin (lettings director) and Michaela who work here are the nicest and most hard working people in the industry. I'm happy with my property. I'm not from this country, just recently relocated here, Michaela helped me with all the tiniest questions and requests and she did everything in lightning speed.Ask for Michaela Clark Norton if you want someone that cares.
5/5
TrustpilotBig thanks to Abby Gooptu from the…
Big thanks to Abby Gooptu from the renewals department. Always quick to respond and renewals process went smooth and without a problem.
5/5
TrustpilotAn expert lettings team
The team (I was mainly working with Victoria and Dene) were very responsive and helpful whenever I needed help or had any questions. Many thanks for your expertise in finding new tenants so swiftly.
5/5
TrustpilotWorked along side Liam Gaffey who was …
Worked along side Liam Gaffey who was absolutely amazing in assisting me on pushing matters through. My experience of all agents at Stirling Ackroyd as been enjoyable and would most definitely work with them again and use them myself!
Thanks for the compliment Reema
5/5
TrustpilotThank you Saffah
Hello, Through a few difficult moments Saffah Maryam (my apologies if the spelling is incorrect). Has been amazing. Always checking if things have been done, and following up in good time. It took a very long time to resolve my issues. But at no fault of Saffah. Who again, was amazing. So a big thank you there.
1/5
TrustpilotNon responsive and not helpful at all
As a tenant renting a property with no hot water at all, and they never provide fix and I literally need to boil water from stove for taking a bath, they are not treating tenant as human being these companies should get closed down immediately, if you are tenant never choose for renting any property managed by this agent
5/5
TrustpilotAddlestone Shop
Toby Wilkinson is an asset to the firm, thank you Toby.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Stirling Ackroyd Guildford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Guildford.
