Trusted Agent profile · Guildford

Seymours Guildford reviews

4.3

★★★★★ Great

601 reviews across 1 platform

217 High Street, Guildford, GU1 3BJ, GU1 3BJ

Seymours's office in Guildford, at 217 High Street, is rated 4.3 out of 5 across 601 reviews on 1 platform.

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Reviews

Every review we hold for the Guildford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Professional energetic teamwork

Professional energetic teamwork, with a dynamic sales pitch; going above and beyond with a smile!You're the 'go to' estate agent in Grayshott!

Darren · 31 July 2024

Agent replied · 23 October 2024

Thank you for your fantastic feedback Darren. We're delighted to hear that you appreciated our professional and energetic teamwork, and It's great to know we're your 'go to' estate agent in Grayshott! If there's anything else we can assist you with, please don't hesitate to reach out.

5/5

Trustpilot

Great Service

All the staff were friendly and helpful and kept me totally informed and updated on each of the viewings.

Daphne · 4 September 2024

Agent replied · 23 October 2024

Thank you, Daphne. We're delighted to hear that you felt well-informed and supported throughout the process. It's great to know that our team’s communication and approach made a positive impact. We appreciate your feedback.

5/5

Trustpilot

In good hands

Professional, Friendly,polite and incredibly knowledgable about the local area and the whole minefield that can be buying and selling houses ! I am so grateful to Oliver, Adam, Harry, Harley and all the team. I would happily recommend them to anyone

Ms · 11 May 2023

Agent replied · 23 October 2024

The Camberley team headed up by Oli and Tom is fantastic. Great to read your comments and greater still that you would recommend us to others. Thank you for using us.

5/5

Trustpilot

very helpful local agents

we found Seymours very helpful in the sale of our house, also in the past with a rental property

John · 30 August 2024

Agent replied · 23 October 2024

Thank you for your feedback! We're pleased to hear that Seymours was helpful with both the sale of your house and your previous rental property. We appreciate your continued support!

5/5

Trustpilot

Very pleased with the service

Very pleased with the service we received from initial visit and valuation by James and then through the sale process and to completion. The sale process went through quickly and painlessly, thanks to the team for all their hard work.

JW · 30 May 2023

Agent replied · 23 October 2024

Hi JW, thanks very much for the review and the 5 Stars. We try to make the moving journey an enjoyable experience wherever we can. Keep well.

5/5

Trustpilot

Excellent service from start to finish…

Excellent service from start to finish Staff very friendly. Polite and kept me informed all the way through Couldn’t ask for more Took a few months to complete on 2nd December 2022 from about May but staff kept in touch all the time

Rosa · 23 February 2023

Agent replied · 23 October 2024

Thank you for your positive review. We're delighted to hear that you received excellent service from start to finish, and that our staff were friendly, polite, and kept you informed throughout the process. At Seymours, we pride ourselves on providing exceptional customer service, and we're glad that we were able to meet your expectations. We appreciate your patience during the completion process, and we're pleased to hear that our team kept in touch with you throughout. Thank you for choosing Seymours for your property needs, and we hope to work with you again in the future.

5/5

Trustpilot

Seymours were a pleasure to deal with…

Seymours were a pleasure to deal with from start to finish. A sensible strategy was put in place to attract significant attention for our property. The team were then extremely effective at generating interest across Surrey and from London and ultimately achieved a result beyond our expectations. We would have no hesitation is using Seymours again.

Graham · 27 May 2021

Agent replied · 23 October 2024

Thanks Graham, that's great to hear. Thanks for taking the time to review us.

5/5

Trustpilot

Fantastic service

Seymours have acted for us on two house sales and we have nothing but positive things to say! They are the exact blend of professional, friendly and supportive that you need when moving house.

Taylor · 24 October 2023

Agent replied · 23 October 2024

Hi Taylor. Thanks for your kind words! We're delighted to have had the opportunity to share your journey with two house sales, and we greatly appreciate your trust in Seymours. We strive to provide a blend of professionalism, friendliness, and support to make your moving experience as smooth as possible. keep in touch, we'd love to know how it all goes.

5/5

Trustpilot

the prospective buyers were given the…

the prospective buyers were given the opportunity to look around the property and ask their questions

Gita · 28 September 2024

Agent replied · 23 October 2024

Thank you for your review Gita. We’re pleased the prospective buyers had the chance to thoroughly look around the property and ask their questions. Ensuring everyone is informed and comfortable throughout the process is something our whole team takes pride in.

5/5

Trustpilot

I had a great service from Seymours

I had a great service from Seymours, I needed to sell my house quickly to secure a purchase. They had my house on the market the next day and had no trouble finding a buyer. Would highly recommend.

J · 27 June 2023

Agent replied · 23 October 2024

We have a saying. "We don't sell houses, we move people". Having a database of buyers shared across our 20 offices as well as our access to the London market through The Guild of Property Professionals enables us to locate buyers quickly, and not just any old buyers, but the right buyers that have a genuine interest. Thanks for using us and more importantly, thanks for the review.

1/5

Trustpilot

Unprofessionals

Our hot water was never on, the member of staff handling our property was always changing due to turnover, our notice to leave was extended because they lost the email and frankly just dreadful service. You would be better off living in a tent than with a property handled by Seymour’s.

Jonathan · 17 February 2022

Agent replied · 23 October 2024

Hello Jonathan. Thank you for the feedback, we take all feedback extremely seriously, be they positive or negative. In order for us to understand your experience a little better, could you please let us know which one of our 20 branches you were dealing with?

5/5

Trustpilot

Very straight forward to deal with

Very straight forward to deal with. Friendly and helpful and knowing about the area I was selling in. Made life easy and sold my property quickly

Graham · 3 April 2024

Agent replied · 23 October 2024

Why make a journey in property complicated! thanks for the comments and the five starts Graham, its been our pleasure to help.

5/5

Trustpilot

I recently bought a house through…

I recently bought a house through Seymours. Andie Bartlett - sales progressor - was approachable, helpful, knowledgable and pro-active.

Elizabeth · 22 September 2025

5/5

Trustpilot

My sale to completion with Seymour’s I…

My sale to completion with Seymour’s I was kept informed through the whole process either by email and via the phone the staff very friendly and dealt with any queries you had to ask I would definitely use Seymour’s again

Ronald · 4 April 2023

Agent replied · 23 October 2024

Fantastic feedback, thank you for taking the time to leave such a lovely review.

5/5

Trustpilot

Seymours is always my great partner…

Seymours is always my great partner helping me find my house. They are professional and very patient with me in house hunting

Jacky · 28 May 2024

Agent replied · 23 October 2024

Thank you Jacky for your wonderful review! We're delighted to be your trusted partner in finding your home. Your kind words about our professionalism and patience mean a lot to us.

5/5

Trustpilot

Found the staff friendly and helpful

Found the staff friendly and helpful, kept up to date with all requirements Good experience all round

Ray · 21 August 2024

Agent replied · 23 October 2024

Thank you, Ray. We're glad to hear you had a good experience and that our team kept you well informed. We appreciate your feedback.

5/5

Trustpilot

Good people

Good people, very helpful, good communicator, trustful business agent, excellent property seller . Very understanding in resolve problems .

Carlo · 16 July 2024

Agent replied · 23 October 2024

Thank you for your feedback, Carlo. I'm pleased to hear that you found our team helpful and trustworthy. It's been a pleasure working with you, and you're always welcome to stop by and say hi.

5/5

Trustpilot

Fast & friendly!

Really quick, and friendly service from the entire team at Seymour's assisting us through the entire home purchase journey

Alwyn · 16 July 2024

Agent replied · 23 October 2024

Hi Alwyn,Thanks for the feedback! Glad to hear you found our service quick and friendly. Feel free to pop in and say hello whenever you like!

5/5

Trustpilot

I was lucky to meet Jeff at Seymour’s

I was lucky to meet Jeff at Seymour’s . He did a fantastic job offering sensible and realistic advice, so we were able to have an offer accepted within hours of viewing

Robin · 12 October 2023

Agent replied · 23 October 2024

We've been a part of the Knaphill neighborhood for a long time now and Jeff's been involved from the beginning. His knowledge is quite incredible. Thanks for using us Robin and thanks for the review.

1/5

Trustpilot

Very bad service and unprofessional…

Very bad service and unprofessional team.Never reply any email to complete the property deal except bargain with you the asking price

Eric · 29 May 2024

Agent replied · 23 October 2024

Hello Eric. Sorry to hear about your recent experience with our service. We strive to provide excellent customer support and ensure smooth transactions for all our clients, and it seems we fell short in your case.Your feedback is important to us, and I would like to address your concerns directly. Could you please provide more details about the issues you faced, such as the office in question? This information will help us investigate the matter thoroughly and take appropriate action to improve our service.We value your input and hope to have the opportunity to resolve this situation to your satisfaction. Thank you for bringing this to our attention.

5/5

Trustpilot

Excellent, professional service.

Everyone at this branch has been nothing but helpful, Friendly and professional. Couldn’t rate them higher and definitely recommend them!

Samantha · 7 June 2024

Agent replied · 23 October 2024

Thank you for your kind words! We're delighted to hear that you found our team helpful, friendly, and professional. Your recommendation means a lot to us.

5/5

Trustpilot

Selling our property

A local estate agent providing a professional service in all aspects of the selling of our property. Would use again.

Mr · 6 June 2024

Agent replied · 23 October 2024

Thank you for your positive feedback Roger. We're pleased to hear you found our service professional in all aspects of selling your property. We look forward to working with you again in the future.

5/5

Trustpilot

Couldn’t have had a better experience…

Couldn’t have had a better experience in buying my first house, they were professional and always gave me good advice when I needed it from viewing houses to offering and seeing it through to completion. Can’t recommend them enough and will certainly be selling through them when the time comes.

David · 3 November 2021

Agent replied · 23 October 2024

Hello David, such great comments, thank you. Our aim is be "your property partner for life" so helping you again in the future would be an honour.

4/5

Trustpilot

Overall everyone friendly and proactive

Overall everyone friendly and pro active. Main frustration due to difficulty in getting calls returned in a timely manner and a continuing issue with agents slamming down the phones when ending a call. Not professional. Hence 4 stars.

Chris · 31 March 2023

Agent replied · 23 October 2024

Hi Chris, we're always looking to improve so we'll pass this on to the team and thank you for leaving such constructive feedback.

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