Trusted Agent profile · Guildford

Seymours Guildford reviews

4.3

★★★★★ Great

601 reviews across 1 platform

217 High Street, Guildford, GU1 3BJ, GU1 3BJ

Seymours's office in Guildford, at 217 High Street, is rated 4.3 out of 5 across 601 reviews on 1 platform.

Trustpilot logo

601

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Guildford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Everyone worked so hard in getting the…

Everyone worked so hard in getting the property I wanted to buy and also worked hard on selling my property. Brilliant work, guys!

Mabel · 5 December 2023

Agent replied · 23 October 2024

Thank you so much for your lovely words! It was a pleasure helping you with the property journey. If you ever need further assistance, we're just a message away.

5/5

Trustpilot

Great service

Great service, kept informed all the time and letting agreed with tenants in occupation within 3 weeks of instruction

No · 29 February 2024

Agent replied · 23 October 2024

Thank you for the comments and the five stars.

5/5

Trustpilot

Really great service

Really great service. All team members were extremely helpful and great at keeping in touch and recommending properties. Made the house search so much less stressful!

Chloe · 15 September 2023

Agent replied · 23 October 2024

There's no reason why a house transaction needs to be stressful. It's all about knowledge and experience, which is something we have in spades! Pleased it's gone well Chloe, and thanks for the review.

5/5

Trustpilot

Excellent

Excellent service from everyone who helped with the sale.Always kept informed with developments.Would have no hesitation recommending or using again if the need arises

Roger · 24 October 2023

Agent replied · 23 October 2024

Hi Roger. Thank you for your glowing review! We're thrilled to hear that you had an excellent experience with our service and that you were kept well-informed throughout the sale process. We appreciate your recommendation and look forward to assisting you again on your next property journey should the need arise.

5/5

Trustpilot

Highly recommended

Professional and relaxed, prompt and responsive. A very good experience.

Callum · 31 July 2024

Agent replied · 23 October 2024

It's great to know that our prompt and responsive service made a positive impression. If you need anything in the future, we're here to help. Thanks Callum.

5/5

Trustpilot

The young men were positive

The young men were positive, cheerful, on the ball, diligent re letting me know if the timing of a viewing were to change, a pleasure to work with.

Jean · 5 July 2023

Agent replied · 23 October 2024

Hi Jean, thanks so much for leaving a review and the five-star rating. Pleased that everything has gone smoothly for you.

1/5

Trustpilot

DO NOT USE - Seymours lettings Guildford

Awful experience with Seymours during our tenancy here. An incident occurred where the communication was so poor from Seymours Lettings that they failed to inform us of a viewing of our property, meaning that the agent let themselves into the property whilst a young female was home alone. To make matter worse, they tried to avoid filing this complaint by having a telephone conversation. Do not recommend.

Zoe · 23 November 2022

5/5

Trustpilot

Helpful and efficient

Found the team very helpful and efficient with viewings, queries and managing the sales process.

Customer-121 · 23 April 2024

Agent replied · 23 October 2024

Your very welcome and its been our pleasure to help you with your property journey. Feel free to pop in anytime your passing.

1/5

Trustpilot

Haselmere Seymours very very bad…

Haselmere Seymours very very bad service it bad may discrimination is the only think.

Kirisha · 11 May 2024

Agent replied · 23 October 2024

Hello Kirisha. We're sorry to read your comments and can assure you with complete certainty that we never discriminate in any way. Please get in touch with us as soon as you can and we will be more than happy to help.

5/5

Trustpilot

Tenacious and professional approach to…

Tenacious and professional approach to selling our property and follow up through to completion.

Consumer · 7 May 2024

Agent replied · 23 October 2024

Thanks for the review and the five stars.

5/5

Trustpilot

Selling an old property

Good communication from the team. They have been very pro active in arranging viewings, and eventually securing a buyer , for my father's property.

Linda · 29 September 2023

Agent replied · 23 October 2024

Thanks for the review and the five stars, Linda. Good communication works for everyone. Pleased it's gone well.

5/5

Trustpilot

Seymour’s were very helpful

Seymour’s were very helpful, professional and patient in their attempt to help me find a suitable flat. I would recommend them and would use them again.

Christina · 8 August 2023

Agent replied · 23 October 2024

Buying any type of property is a big deal. Being patient to make sure it's the right one has to be the most important thing you can do. It's been a pleasure to help and to share the journey with you Christina, Thanks for the review and we hope to see you again on your next journey if and when that maybe.

5/5

Trustpilot

Seymours couldn't be more helpful

Seymours couldn't be more helpful. They have gone above and beyond to help us with our current house purchase. Professional, knowledgeable and would definitely recommend to family and friends.Thanks!

Laura · 12 May 2023

Agent replied · 23 October 2024

Thanks Laura. We thrive from people recommending us. Much appreciated.

5/5

Trustpilot

Excellent

Excellent, professional service at all times from pleasant and friendly staff. A calm and measured approach throughout the process was very much appreciated. Well done!

Colin · 25 August 2023

Agent replied · 23 October 2024

"Excellent" - Something we always try to strive for wherever we can. Appreciate the comments Colin and thanks for taking the time to review us.

5/5

Trustpilot

Very focussed and keen to push forward…

Very focussed and keen to push forward (both on a sale and purchase). Would certainly use Seymours again if the need arose.

Lisa · 6 November 2023

Agent replied · 23 October 2024

That's great to hear. We can't ask for any more than a customer to come back to us on their next property journey. Thanks Lisa.YourPropertyPartnerForLife

5/5

Trustpilot

Extremely happy with the excellent

Extremely happy with the excellent, personal and professional service I received with a probate sale and on advice for my own property.At no time did I feel under pressure and was kept informed during the process.Great service thank you for looking after me.

Geoff · 31 August 2021

Agent replied · 23 October 2024

Hi Geoff, Great to hear from you and thanks for taking the time to review us. Pleased to hear that the communication was good as this is a vital component of our service. Thanks for using us.

5/5

Trustpilot

Excellent service knowledgeable agents

Excellent service knowledgeable agents, would use again if required. Many thanks

Keith · 18 June 2024

Agent replied · 23 October 2024

Thank you for your kind words and positive feedback! We're delighted to hear that you found our service excellent and our agents knowledgeable. It was a pleasure working with you, and we appreciate your trust in us. If you ever need our services again in the future, we would be more than happy to assist. Many thanks!

5/5

Trustpilot

Great service

Great service, very knowledgeable and approachable, has been great dealing with Seymours

J · 30 May 2024

Agent replied · 23 October 2024

Thank you for your kind words! We're delighted to hear that you received great service from Seymours and found our team knowledgeable and approachable. We appreciate your feedback and are glad we could assist you.

5/5

Trustpilot

Seymours helped us to get our new…

Seymours helped us to get our new property and were helpful at liaising between the seller and us and dealing with a long chain.

Lisa · 8 September 2023

Agent replied · 23 October 2024

Property chains! This is an area that we really focus on, so many people to deal with to make it as smooth as possible and if there is ever an issue its here. It's all about the communication. Thanks for the review Lisa, it means a great deal.

5/5

Trustpilot

Great team

Great team, good communication post offer accepted and hard working staff.

Evelyn · 7 June 2024

Agent replied · 23 October 2024

Thank you for your positive feedback! We're glad to hear you appreciated our team's communication and hard work post-offer.

5/5

Trustpilot

Excellent friendly service

Excellent friendly service. Was selling on Purple Bricks and had 1 viewing in l8 months, Seymours had it for 1 month and the sale is going through

Paul · 9 June 2023

Agent replied · 23 October 2024

That's great to hear Paul, pleased that you're now well on your property journey. The team will make sure that the rest of the way is well-lit and pleasurable. Thanks for taking the time to review us.

4/5

Trustpilot

A professional service

A professional service, with good communications during the latter, occasionally fraught, stages of the sale.

John · 13 March 2024

Agent replied · 23 October 2024

Hi John, thanks for the review. whenever things get fraught it tends to be at the latter stages of the sale as there's often lots of individuals involved, not just the sellers and the buyers, but the solicitors and then the lenders as well. At this point, communication is king as it brings everyone together and keeps a focus on the common goal - to get people moved on their journey. Thanks for using us, and we're always here if you need us again.

4/5

Trustpilot

woking office

Very good staff at the woking office, they have gone out of the way to help with getting our offer accepted..very professional team.

Liz · 12 September 2023

Agent replied · 23 October 2024

Hi Liz, thanks for the review and it's been our pleasure to help. Enjoy making the house a home, that's where all the memories start.

5/5

Trustpilot

Excellent service whilst looking to buy…

Excellent service whilst looking to buy a property. Process very professionally handled. 👏👏

David · 19 April 2024

Agent replied · 23 October 2024

It can be a minefield trying to find a new home but also an exciting journey. Thanks for the review David, pleased we could help.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

The Trusted Agent

Is this your office? Claim your page.