Trusted Agent profile
★★★★★
355 reviews across 1 platform
243 High Street, Guildford GU1 3BJ
Part of Seymours, see every office.
Seymours's Guildford office at 243 High Street is rated 4.7 out of 5 across 355 reviews on 1 platform, including 355 Google reviews rated 4.7. Checked 9 October 2026.
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
5/5
GoogleReally impressed with how quickly Seymour’s got us a lively place and arranged the move in. Ross took personalized care and showed all the places. Once finalized, ensured that all paperwork and move in was as smooth as possible. Excellent service!!
We do hope we can be of assistance in the future. Take care!
4/5
GoogleWe found from the very first moment that we contacted Seymours that they responded to our requests and needs quickly and efficiently. All of the Seymour people whom we dealt with were friendly, as well as professional. For instance, Luke was very positive, cheerful and helpful. And Simon, who oversaw the whole of our sale from our first meeting to exchange, acted always in a most effective, knowledgeable and efficient manner. We would recommend Seymours in the tricky business of house sales.
Hi Andrew, thank you for your kind review. Please do not hesitate to contact us if you ever need any further assistance, we would love to turn your 4* into a 5* review!
5/5
GoogleI found Simon to be really helpful and supportive in this somewhat unusual sale. Originally we were selling to a sitting tenant, but they had problems with their mortgage. Simon helped me to work with the lettings team to support the tenant vacating the property and finding a new home, whilst also picking up the sales process again. As an owner living at the opposite end of the country, Simon helped me with a house clearance company and some cosmetic repairs that the buyer insisted were done just before exchange. We got there and Simon kept me sane throughout. Thank you Simon and all the team at Seymours, you were brilliant.
Hi Greg, thank you for such a lovely review! We will be sure to pass on the praise to Simon and the rest of the team. Pleasure working with you and please do not hesitate to contact us in the future should you need any further assistance. Wishing you all the best.
5/5
GoogleJust bought our first property through Seymours. We've been looked after by Luke from the get go. He has been brilliant, from showing us and suggesting some great properties and advising us on ones he knew wouldn’t suit us. He was always honest and I felt looked after by Luke. Buying a property is stressful enough, add your first purchase and doing it just before a world pandemic happens it could have all fallen to pieces, but Luke kept us informed, checked in and always helped where he could. He definitely went the extra mile for us and we are super grateful to have had him by our side.PositiveResponsiveness
Hi Indiana, thank you for such a great review! We will be sure to pass on the praise to Luke for a job well done. Enjoy your new home and if there is anything we can do for you in the future, please get in touch.
5/5
GoogleSyemours team and Clive Gee were pivotal in my recent property purchase. The team's professionalism and meticulous guidance eased the complexities of the process. Clive Gee's adept problem-solving skills and clear communication proved instrumental in unblocking and expediting the transaction. I highly recommend Syemours team and Clive Gee for their expertise and service .
Dear Shailly, Thank you for taking the time to write your review, we really appreciate it and we wish you all the best in your new home. Many thanks The Seymours Team
1/5
GoogleRocky start, horrible ending - honestly, I wouldn’t recommend this experience to anyone Rented with Seymour’s. During my search they where very responsive and accommodating - even then, I was told multiple lies about apartments I was shown, and got stood up outside a property during viewing because “oops, we don’t have the keys till tomorrow” During the renewal period I was told my rent was going up considerably because “they could get more in the open market”, but that I was a “good tenant” so they would give me a £10 discount per month over the "market" price. I refused that joke of an offer and left. They then rented my unit for less than what I was paying originally! They never listed it for the price I was told, so they just straight up lied. While that was happening I got calls for an entire month and a half to do viewings, with notices of under 24h most of the time (which was against what the contract dictates). Overall, they are "nice" until they get you to sign, then will try to milk everything out of you until you leave. Sadly, I have to write this review in an account they can't match to my name as they seem to own the entire region.
I am sorry you have had a poor experience. You have written a review on Seymours Guildford Sales which is a totally different business to Lettings so would suggest you move the review to the relevant google page to be picked up by the appropriate team
5/5
GoogleI bought a property through Seymours and really enjoyed working with them. Always responsive to phone calls and emails. They were helpful with organising the logistics of the house move and went above and beyond to ensure everything was lined up for a smooth move. Simon Kelso was my agent and he was ethical and professional in his approach. For example constantly helping to progress the sale and keep all parties in the chain connected and reliably informed. I would highly recommend Seymours.
Thanks for such a great review and recommendation, Rebecca. We're so glad you're happy with our service, we'll be sure to pass the praise on to Simon and the rest of the team. If you need anything in the future, please don't hesitate to get in touch.
5/5
GoogleWe engaged Seymours again to sell our family home in Guildford. They were brilliant, the whole experience from start to finish was straight forward and easy. They handled viewings and provided detailed feedback during the sale process. Thank you Daniel, Saskia and team for helping us through the sale process. If you are seeking an agent who knows the local area and gets the job done professionally and efficiently then you should consider Seymours.PositiveProfessionalism
Hi Mathew, Great review - the team will really appreciate your sentiments which we have passed on. Thanks again.
5/5
GoogleWould thoroughly recommend Seymours at Guildford as the whole team were so supportive and knowledgeable throughout my sale. A special thanks to Ian and James who gave who gave me 5* service and went beyond the boundaries of the normal standards of an estate agent. They kept me up to date with progress and nearing completion when tension was high, communicated with all parties to ensure the sale went smoothly. I have used Seymours twice and would not hesitate to use them again.
Thank you for taking the time to leave Seymours Guildford an excellent 5 star review. We are delighted to hear you are a returning customer and your excellent feedback in relation to Ian and James. We are pleased to hear the sale went smoothly and you received excellent service from the team. We look forward to assisting with all of your future property needs.
5/5
GoogleAlex was great to deal with. He really listened to what we actually wanted and showed us around houses that actaully met our requirements. We have dealt with a lot of agents in Guildford and Seymours were the only company we didn't sigh when we saw they were calling. I would recommend Seymours to anyone looking to sell or buy.
Good Morning Nerea, Thank you for the great review and for the 5 stars! It's been a pleasure, let me know if there is ever anything you need in the future. Kind Regards, Alex at Seymours
1/5
GoogleChaotic. Far, Far too many people, no consisted person who was OUR client link. Some agents took possible buyer to our house but had NEVER been there before ! ! ! I was TOTALLY shocked when we had a "cash offer" yet NO ONE undertook legal OR financial due diligence. I used to do these REGULARLY when in the Commercial market. Seymours were totally unprofessional. I also found out the deal had collapsed many days BEFORE Seymours told us !! So many names sent us e mail, to tell us what we had found days, YES DAYS , before. Seymours were behind the curve & disorganised. The eventual buyer was introduced by ANOTHER agent ! who then eventually spent 5 hours talking to other agents, legal teams, removal companies - eventually putting together the 4 property chain to agree an exchange & completions date. Why not Seymours? Because they were not organised & didn't care AND not very good at what they claim to do........Disgraceful Angus McIntosh FRICS - retired - BA Econ, MPhil, PhD,
We are sorry to hear that you were disappointed with your experience, and we appreciate the time you’ve taken to provide this feedback. I’d like to clarify a few points that may help explain the situation from our side. When you first accepted the offer from the 1st buyer, they presented themselves as a cash buyer, we verified and checked their bank statements, and we moved forward accordingly. Unfortunately, partway through the process, having waited a couple of months for you to secure an onward purchase, the buyer informed us that due to the delay they would need to tie their purchase into the sale of their own property. We informed you of this as soon as we were made aware and advised putting your property back on the market to avoid further delays. This was at a difficult time, as you had just found your onward purchase. To address this change, we quickly arranged multiple viewings, and our efforts resulted in securing a new, higher offer, with a buyer fully introduced by Seymours, in fact an existing client of ours, who I believe was buying something else (from the same agent you were buying from), which he withdrew from to pursue yours. We ensured this new buyer was fully vetted as always. The sale was progressing smoothly, only 8 weeks from offer to a potential exchange of contracts, until an unexpected issue arose with your onward purchase, which was unfortunately beyond our control. Despite this, we worked hard to keep the chain intact and help move things forward as quickly as possible. We understand how stressful this process can be, especially when things do not go as originally planned. We strive to provide clear and timely communication throughout, and we will take your feedback on board to further improve in this area. We wish you the best in your new home and hope you are now happily settled.
5/5
GoogleHad a great experience with Seymours and the Guildford branch. Were quick to get me an offer and made the sales progression process stress free by way of frequent updates and chasing of key parties (thanks Clive).
Dear Robby, Thank you for taking the time to write your review, it really does mean a lot to us. Many thanks The Seymours Team.
5/5
GoogleWe've had a fantastic experience with Seymour's when buying our first property. After attending numerous viewings, we've been closely supported throughout the offer process. Luke and Alex have both been excellent throughout and have helped ensure that everything has gone smoothly for us. We'd definitely recommend Seymour's to anyone buying or selling a property in the Guildford area!
Good Afternoon James, Wow, what a fantastic review, thank you so much! It's been a pleasure James, let us know if you ever need anything in the future. Kind Regards, Team Seymours
5/5
GoogleSeymours were responsive, and professional throughout the whole process. Initially Simon was our contact and then Luke was involved with the viewings. A common sense approach led to an agreed sale whereupon Clive was proficient and helpful in keeping lines of communication going between our solicitors and buyers' solicitors leading to successful exchange and completion.
Dear Clare, We are thrilled to read your review, you really have made our day! Thank you so much! The Seymours Team.
5/5
GoogleLike most people in England our house buying/selling process was...challenging, but this had nothing to do with the estate agent side of the process. I can honestly say that were it not for the team in Guildford, and primarily Clive, the process would have failed, the chain would have disintegrated, and my son would still be sleeping in our room. But, thanks in no small part to the team, we were able to resolve all of the problems within the chain, work around the problems, and move into a house where my son has his own room. So thank you! When the time comes in the future and we look to move, we will definitely be using Seymours
Dear Christopher, Thank you for taking the time to write your review, you have made our day. We are delighted you found the right home for your family and thank you for choosing Seymours to help with your move. Many thanks The Seymours Team
5/5
GoogleI recently purchased a property through Seymours and cannot thank them enough for providing such an excellent service throughout the whole process. Archie who initially showed me the property was very friendly and professional, Claire, Tom and Clive made the whole process so easy and completely stress free. if in the future I want to sell I wouldn't consider using anyone else
Good Morning Karen, Thank you so much for leaving this review, we really appreciate your time. Very happy we could make this stress free for you, and of course, it would be great to work with you again should you ever need us. Enjoy your week! Kind Regards Team Seymours
5/5
GoogleJoseph Baldwin went above and beyond to help me find a property. Even though there weren’t many properties on the market to my taste, Joseph worked tirelessly to find a property and provided great advice to myself as a first time buyer on the best properties in Guilford. Joseph was the most helpful estate agent I have dealt with in Guilford.PositiveResponsiveness, Quality, Professionalism, Value
Joseph will be over the moon to hear your comments Lucy. Thank you for taking the time, it means a great deal to us.
5/5
GoogleWe had a great experience with Seymour’s from start to finish when purchasing our first home. They were so personable and couldn’t be more happy to help in any way they could. Chris and Luke were both very professional and knowledgeable and made it as stress free as possible for us! Huge thank you to the team
Hello Emma, Thank you very much for taking the time to write this lovely review, much appreciated! We are pleased we were able to help you :-) Enjoy your evening, Team Seymours
5/5
GoogleKerrie was fantastic when we sold our house last year. She also spent a lot of time with my grandparents when they were looking at buying somewhere and personally came out to visit them to explain everything rather that just sending an email. Thanks Kerrie! I must also say how fantastic Ian was when it came to finalising everything with our sale... It wasn't easy but he went the extra mile. Would highly recommend Seymours Guildford.
Thank you for taking the time to leave a review. We are delighted to hear about your positive experience with us, its great to hear about your praise for Kerrie and Ian and we are pleased we were able to assist with both the sale of your property and the purchase of your grandparents home. We look forward to helping with all of your future property needs.
5/5
GoogleWe have just sold a property through Seymours, Guildford. The whole team (but especially Simon, Chris, Luke and Clive) have been nothing but helpful during the process of selling our late relatives property. Keeping us updated during the sale process and dealing with any problems that arose. Thanks again!
Hi Emily, Thank you so much for taking the time to write your review, it's much appreciated! Many thanks The Seymours Team
5/5
GoogleI was recently shown round an outstanding property by Christopher-James Thorpe. Couldn’t have been made to feel more welcome and unpressured during our visit. Christopher was an extremely knowledgable and friendly yet professional individual that made our viewing a pleasure, would recommend him to anyone considering viewing or purchasing a property from this company.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleWe have had a very positive experience with Seymour’s. During our initial search, Charity and Fiona were very helpful and honest. Once our offer was accepted, Clive was extremely pro active in helping to get us to exchange within a short time frame.
Dear Victoria, We really appreciate your kind words, we are so pleased you contacted us to help you find your next home and we wish you all the best with your move. Many thanks The Seymours Team
5/5
GoogleI can’t thank Clive from Seymour’s enough. His calm, diplomatic demeanour helped me through a challenging time and helped get a difficult house sale through. Thank you Clive so much you are well deserved of my praise.
5/5
GoogleAmazing estate agents that went above and beyond to assist us with our new home. Chris was very accommodating, and met us on Sat for our 2nd veiwing. His whole approach was very professional. First viewing Fri, 2nd on Sat and offer accepted Monday. Tha k you Chris. You have been a superstar!
Dear Sarah, Thank you so much for taking the time to write such a lovely review, we really appreciate it and are so glad we were able to help you find your new home so quickly. We wish you the best of luck with your move! Many thanks The Seymours Team.
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Seymours's Guildford office has 355 reviews across 1 platform: 355 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Seymours is rated 4.7 out of 5 across all 355 reviews, and 4.7 out of 5 on Google from 355 reviews, checked 9 October 2026.
Seymours, 243 High Street, Guildford GU1 3BJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.