5/5
TrustpilotWe reccomend Savills
George Hill at Savills was most helpfull, he kept us well informed throughout the sale of our property. Equally all the girls in the Truro office went that extra mile for us.
Trusted Agent profile · Guildford
Savills Guildford reviews
★★★★★
1,768 reviews across 1 platform
244-246 High Street, Guildford, GU1 3JF, GU1 3JF
Savills's office in Guildford, at 244-246 High Street, is rated 4.1 out of 5 across 1,768 reviews on 1 platform.
Reviews
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotBad customer service
Bad customer service . Bad everything
Agent replied · 24 October 2024
Hi Jo, we're sorry to hear this. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so this can be investigated? Thank you
5/5
TrustpilotExtremely helpful
Extremely helpful, efficient and thoughtful.
Agent replied · 24 October 2024
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotExcellent advise
Excellent advise, professional service and a great sale. A pleasure to deal with.
5/5
TrustpilotSavills and Roisin have been great
Savills and Roisin have been great, very helpful, efficient and patient.Many thanks!
5/5
TrustpilotSuperb
Helpful, hardworking and unflappable.
Agent replied · 24 October 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful.
1/5
TrustpilotExternal cleaning operative (Retail Park ) Metrocenter
Regrettably at this time we will not be inviting you to the next stage, as we had other applications which met the role requirements more closely.
5/5
Trustpilotgood experience
Lauren helped us check out and she is very responsive.
1/5
TrustpilotDishonest
Dishonest, unapologetic, rude and arrogant.
Agent replied · 24 October 2024
Hi Adam, sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.
5/5
TrustpilotExcellent customer service
We never hesitate using Savills when it comes to renting or selling our properties as we have found them not only efficient and organised, but also genuine, lovely people to deal with.
5/5
Trustpilotkind and helpful
ready to help, kind and professional
5/5
TrustpilotI moved with Savills and found the …
I moved with Savills and found the process straight forward and excellent from start to finish. The team were helpful with all my queries and made moving home with them a delight! Would recommend to everyone.
5/5
TrustpilotGreat service from a professional and…
Great service from a professional and polite team
1/5
TrustpilotToxic environment
Toxic environment, toxic managers, certain support staff treated appallingly badly - do not work for Savills if you value your mental health.
1/5
TrustpilotStop sending me spam in the mail
Stop sending me spam in the mail. It comes in an envelope and all that makes it look NOT like spam. So annoying.
5/5
TrustpilotThe Best Agency
Agent replied · 23 February 2026
Thank you for taking the time to review our service, Lorena - feedback is always incredibly helpful. I’m delighted that we continue to meet your expectations.
5/5
TrustpilotBrilliant
they are very good agency,we have tried them so many times and they have not failed they help between landlord and tenant...thanks to them
1/5
TrustpilotTime waster
Time waster, lot of Ghost properties seem their business is just collect information from buyers
1/5
TrustpilotAuction Property
Agent replied · 23 October 2025
Thank you for your feedback. We're sorry to hear about your experience and take your concerns seriously. We strive to provide clear and accurate service to all our clients, and we're disappointed if we fell short in your case. If you're open to it, we'd appreciate the opportunity to discuss this further and understand what went wrong so we can improve. Please feel free to contact us directly via email: socialmedia@savills.com
5/5
Trustpilotgreat
am happy, very fast agency....hmmmmm. super decent
5/5
TrustpilotRitesh is very welcoming, approachable and empathetic.
Rating only, no written review.
Agent replied · 24 October 2024
Thank you for taking the time to review our service, Liana - feedback is always incredibly helpful.I’m delighted that we meet your expectations.
5/5
TrustpilotThe whole experience was very good
Rating only, no written review.
Agent replied · 24 October 2024
Thank you so much for your review, Justine. It's much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
TrustpilotGreat service right through to the end.
Rating only, no written review.
Agent replied · 24 October 2024
Thank you for taking the time to review our service, Ant - feedback is always incredibly helpful.I’m delighted that we met your expectations.
5/5
TrustpilotKitty Halley was excellent!
Rating only, no written review.
Agent replied · 24 October 2024
Thank you for taking the time to review our service, Ossie - feedback is always incredibly helpful.I’m delighted that we met your expectations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Savills Guildford
How many reviews does Savills Guildford have?
Savills's Guildford office has 1,768 reviews across 1 platform: 1,768 on Trustpilot (across the whole business).
What is Savills Guildford's rating?
Savills Guildford is rated 4.1 out of 5 across all 1,768 reviews.
Where is Savills's Guildford office?
Savills Guildford, 244-246 High Street, Guildford, GU1 3JF, GU1 3JF.
