4/5
TrustpilotAziz from Savills was efficient
Aziz from Savills was efficient, responsive, kind and patient though out the entire process. We found a lovely flat for our family
Trusted Agent profile · Guildford
Savills Guildford reviews
★★★★★
1,768 reviews across 1 platform
244-246 High Street, Guildford, GU1 3JF, GU1 3JF
Savills's office in Guildford, at 244-246 High Street, is rated 4.1 out of 5 across 1,768 reviews on 1 platform.
Reviews
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat Service throughout
Knowledgable, professional & caring service from the whole team. Very rare to find!
Agent replied · 24 October 2024
Thank you for your kind words and for taking the time to post a review.
1/5
TrustpilotThey Never disappoint…
They Never disappoint you...Disgraceful, continuing to let properties with known known safety concerns.
Agent replied · 24 October 2024
We are sorry to hear about your experience and thank you for bringing it to our attention. We’re keen to find out exactly how this happened so if you’d like to contact us to discuss this further please email us on LettingsCustomerServices@savills.com
5/5
TrustpilotFriendly The friendly service guiding me through…
The friendly service guiding me through the whole process of selling my property
5/5
TrustpilotQuick to respond and very efficient
Quick to respond and very efficient. Booked contractors in within a day or two.
5/5
TrustpilotIt was a complex transaction and I…
It was a complex transaction and I commend Laura for putting the deal through, I am very happy with the service
5/5
TrustpilotWonderful team
Wonderful team. Superb communication and professionals. Pleasure to deal with.
5/5
TrustpilotTimely sale.
Timely sale.Considerate and friendly staff. Useful advice when needed.
5/5
TrustpilotAbsolutely brilliant
Absolutely brilliant, fast and effective with exemplary customer service.
Agent replied · 24 October 2024
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotLauren from savills has been very…
Lauren from savills has been very helpful. Many thanks
5/5
TrustpilotHighly recommend
Excellent customer service and slightly slow but smooth house sale experience.
5/5
TrustpilotVery good service
The service provided by James during the transaction was second to none - much appreciated, thank you.
5/5
TrustpilotHighly Recommended
Highly professional yet friendly and easy to deal with. Managed a difficult transaction well.
5/5
TrustpilotTHE SPECIAL WORK & TIME PROVIDED BY…
THE SPECIAL WORK & TIME PROVIDED BY LOUISE KERR WHO MADE THIS SALE HAPPEN.
4/5
TrustpilotGreat attention
Great attention, good communication and service
Agent replied · 24 October 2024
We appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotExcellent
Excellent, very helpful and all conducted in a professional manner.
Agent replied · 24 October 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.
1/5
TrustpilotDon’t return calls
Don’t return callsNot interested unless an easy sellAvoid
Agent replied · 24 October 2024
We take great pride in providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, please email Carole Bratt, at CBratt@Savills.com so we can investigate this.
1/5
TrustpilotWell done Savilles
Well done Savilles. Prime time Sunday evening, advertising (an old advert as well) a lovely house right on a river, right in the middle of a flood crisis in the UK. Lol well done and very thoughtful of your marketing department.
5/5
TrustpilotBrilliant service
Brilliant service. I would certainly recommend this business.
Agent replied · 24 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
5/5
TrustpilotProfessional skills with personal…
Professional skills with personal understanding&supporting!!!
Agent replied · 24 October 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotDissatisfied
A truly dreadful company.
Agent replied · 24 October 2024
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
5/5
TrustpilotMy experience with Savills staff in early June 2023
Very clear explanation of everything involved. Ongoing and punctual communication. Extremely personable and professional staff (K.Stephenson & L.Living).
1/5
Trustpilotpoor
dishonest, unreliable, inconsistent
Agent replied · 24 October 2024
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
1/5
Trustpilotnot great estate agent as expected poor…
not great estate agent as expected poor service
Agent replied · 24 October 2024
We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Savills Guildford
How many reviews does Savills Guildford have?
Savills's Guildford office has 1,768 reviews across 1 platform: 1,768 on Trustpilot (across the whole business).
What is Savills Guildford's rating?
Savills Guildford is rated 4.1 out of 5 across all 1,768 reviews.
Where is Savills's Guildford office?
Savills Guildford, 244-246 High Street, Guildford, GU1 3JF, GU1 3JF.
