Trusted Agent profile
★★★★★
1,476 reviews across 1 platform
2-3 Eastgate Court, High Street, Guildford, GU1 3DE, Guildford GU1 3DE
Knight Frank's Guildford office at 2-3 Eastgate Court is rated 4.9 out of 5 across 1,476 reviews on 1 platform. The 1,476 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
5/5
TrustpilotProactively follows up and responds timely
Vinnie from Renewals proactively follows up on matters and give timely responses. Keep it up!
Dear Leong,Thank you very much for your kind words.It has been a pleasure to assist you through the process.Kind regards,Vinnie
5/5
TrustpilotThanks for Jason!
Thanks for Jason!! He helped me a lot!! And so thanksful have property manager ask him!!
Hi Hu Thank you for your review! Glad I was able to help here, should you need anything else please do not hesitaety to reach outKind Regards,Jason
5/5
TrustpilotVinnie from renewal
Vinnie from renewalAn efficient and fast handling of the negotiations to renew the contract
Dear Silvano,Thank you for the kind words. It was a pleasure to assist you.Kind regards, Vinnie
5/5
Trustpilotprompt responses
Summer had prompt responses, very friendly & helpful
I'm glad I could assist you in finding a new home. If you have any more questions or need further assistance, feel free to reach out. Best of luck in your new home!
5/5
TrustpilotRenewal
Good experience with Vinnie from Renewals who kept the ball rolling even while on vacation
Dear Marcus,Thank you for your kind words.It was a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotVery happy with the excellent property…
Very happy with the excellent property management service provided by Chervon Pierre. She is always proactive, responsive and insightful in her advice. I would strongly recommend her.
Thank you very much for your kind and positive words Michael. It has been a pleasure working with you and managing your property for many years. Best wishes, Chervon
5/5
TrustpilotLettings accounts
I have always found the lettings accounts team to be very responsive. Keep up the good work.
Thank you for your very kind review. It was a pleasure assisting you. Knight Frank Accounts
5/5
TrustpilotExcellent service and good…
Excellent service and good communication. Very pleased with my experience
Thank you Niklas for your review. It was great working with you and I hope you are enjoying your new home. Ellie
5/5
TrustpilotEfficient lease renewal
Efficient lease renewal, which was clearly articulated and well mannered
Dear PeadarThank you for your kind feedback and it was my pleasure assisting you with your lease renewal. Kind regardsBrigette
5/5
TrustpilotI am very satisfied with the service.
Hello Leo, thank you for the review and good luck with your move. It has been a pleasure managing your property and do let me know if I can be of any further assistance.Tom
5/5
TrustpilotTabitha at Kensington
Tabitha has now let our flats on four occasions and has been a pleasure to deal with, and more importantly both fast and highly efficient. The tenants she has found have been first class, and very good people to deal with.
Thank you Geoffrey. A pleasure as always in finding you a tenant. Thank you for giving us the opportunity.Tabitha
5/5
TrustpilotQuick and kind response
Dear Mr Ito,Thank you very much for your kind review.Should you need anything else, please feel free to reach out to us anytime.Kind regards,Japan Desk Team
5/5
TrustpilotSimply the best!
Simply the best! No one is better. You get high quality, personal service, quick responses and they always do the right thing. They manage the right balance between the tenant and the landlord. Thank you for being the best!
Thank you ever so much Rahul for your kind words.
5/5
TrustpilotEhteshaam Ahmed , great service
Ehteshaam Ahmed in their accounts team provided excellent service to me as a landlord, exactly what I need.
Thank you for your kind words and I am glad to hear that I was able to help. If you ever have any more questions or need assistance with anything else, please don't hesitate to reach out.Kind regards,Ehteshaam
5/5
TrustpilotVery efficient and professional through…
Very efficient and professional through out my dealings.Ian MacLaurin
Thank you ever so much for your kind words, Ian. We are pleased that you had a great experience with the team. Knight Frank
5/5
TrustpilotPrompt response.
Prompt response.Very grateful for their prompt reply and helpful advice.
Thank you very much for your kind review.We are always happy to help should you require any further assistance.Kind regards,Japan Desk Team
5/5
TrustpilotSwift Contract Renewals
Appreciate the excellent communication and swift lease renewal by Vinnie!
Dear Ivy,Thank you for the lovely review.All the best.Kind regards,Vinnie
5/5
TrustpilotThe agent
The agent, Stan Fung
Thank you for leaving feedback Lynn it was lovely to meet you and Michael, I hope you enjoy your new home.
5/5
TrustpilotThanks Fahmida
Fahmida managed our property for a while and was always very professional and quick to respond to matters. It was a pleasure working with her.
Hi Chris, thank you so much for your kind feedback, it was a pleasure managing your property and working with you too. All the best. Fahmida
5/5
TrustpilotVery good service
Very good service, helped me sell my business which was needed at the time. Unfotunately i needed a fast sale and knight frank helped me in that situation. really happy with the service provided.
5/5
TrustpilotMany thanks for Louna help
Many thanks for Louna help. She’s really responsive and helpful.
Dear Tongfei,Thank you for your kind review, I am glad I was able to help you and hope you will enjoy your new home for many years. Kind regards,Louna
5/5
TrustpilotHolly Pemberton manages a number of…
Holly Pemberton manages a number of properties in our portfolio and has been outstanding. Very polite and processional. Holly has great attention to detail and always responds in a timely manner.
Thank you for your lovely review, it is a pleasure to be of assistance. I look forward to continuing to work with you moving forward. Best wishes, Holly
5/5
TrustpilotGreat marketing and support from Zara…
Great marketing and support from Zara throughout the process
Thank you DougIt was a pleasure dealing with you. All the best, Zara
5/5
TrustpilotResponsive Property Manager
It is a pleasure working with Jason Nwimo, who has been responsive to my emails and in helping to follow up on the various matters relating to the management of the properties.
Many thanks Min, for the positive feedback. Glad I could be of assistance on that matterAlways pleasure working with you on your property!Best WishesJason
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Knight Frank's Guildford office has 1,476 reviews across 1 platform: 1,476 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Knight Frank Guildford New Homes is rated 4.9 out of 5 across all 1,476 reviews, checked 9 October 2026.
Knight Frank Guildford New Homes, 2-3 Eastgate Court, High Street, Guildford, GU1 3DE, Guildford GU1 3DE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.