Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotKnight Frank at Belsize Park are great!
Knight Frank at Belsize Park have been managing the letting of two investment properties for me (recently my contact there has been Josh). They have been very reasonable, professional, prompt, polite and competent. I feel I can have confidence in their ability and that they care about my wishes and expectations.
Mahmoud · 28 March 2024
Agent replied · 22 October 2024
Thank you Mahmoud, we look forward to continuing to deliver and exceed your expectations this year. Best wishes, Josh
★★★★★ 5/5
TrustpilotSmooth processes, good service
I’m a tenant with a property for which Knight Frank are the estate agents. Have renewed my contract a few times now and they always ensure it’s a smooth and seamless process. Vinnie from renewals in particular handled my renewal and did an excellent job of making sure everything got done swiftly.
Manan · 6 March 2024
Agent replied · 22 October 2024
Dear Manan,Thank you for the lovely review.It has been a pleasure to assist you from your search all the way to renewing your tenancy again with us.Thank you for choosing Knight Frank once again.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotSuccessful result
Selling property in this market is a lottery and its likely to remain unpredictable. Knight Frank never over promised and they did deliver. We did not require daily updates and constant hassle so maybe we were lucky but we achieved the result we wanted in a decent time frame which is all we asked
Brian · 23 January 2024
Agent replied · 22 October 2024
Dear Brian, Thank you so much for your kind review - it's really appreciated. We enjoyed working with you both and wish you all the best for the future. Kind RegardsPaddy and the Knight Frank Bishop's Stortford & Cambridgeshire team
★★★★★ 5/5
TrustpilotVery good experience
We had a very good experience working with Summer White at Knight Frank Fulham.She is always very responsive, on time and give good advice.Being new to the UK, she walked us through the whole letting process explaining the different steps.I definitely recommend!
Elodie · 3 September 2024
Agent replied · 22 October 2024
Dear Elodie,Thank you for the wonderful feedback! It was a pleasure assisting you with the letting process, and I'm glad I could help make your transition to the UK smooth. I am always here to support you with any future needs. Looking forward to working together again!Best wishes,Summer
★★★★★ 5/5
TrustpilotThe team at Knight Frank ( Mark Batty
The team at Knight Frank ( Mark Batty, Eleanor Davis, Ruby Goddard and Jason Chu) have been excellent in getting some great tenants for me during the lockdown. They have ensured that the process of these overseas tenants occupying the flat ran smoothly especially during these difficult times. The property managers Ruby and Jason have liased with the tenants in regards to any issues in a timely manner and respond to my emails within a day. I would highly recommend Knight Frank ( Waterloo Branch)
Jetcocker · 11 March 2021
Agent replied · 22 October 2024
Thank you ever so much for your kind words. The teams are thrilled to hear you have had such a wonderful experience! Thank you. Knight Frank Lettings
★★★★★ 5/5
TrustpilotReliable efficiency.
I have always enjoyed an extremely good relationship with Knight Frank particularly because you can trust. Recently I have found Vinnie Selvakumar to be most efficient and helpful in administering and sorting out very swiftly a rental renewal. Thank you
Gabriella · 22 September 2024
Agent replied · 22 October 2024
Dear Gabriella,Thank you for the lovely review.It has been a pleasure to assist you and thanks again for choosing Knight Frank.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotReview of Knight Frank’s (Lettings) Accounts Dept/Ehteshaam Ahmed
I had a very positive experience with the Knight Frank Lettings Department’s Ehteshaam Ahmed today. I had, what I felt, was a complicated query to deal with but he advised me in such a helpful and professional manner that the problem was sorted in next to no time… Very grateful and I appreciated his time on the matter. Regards, Venetia.
V · 8 August 2023
Agent replied · 22 October 2024
Dear Venetia,Thank you very much for taking the time to leave such a glowing review! I am very glad to hear that you had a positive experience with our service. It was a pleasure to assist you with your query.As mentioned before, please feel free to let me know if you ever have any questions.Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotA property which we wanted to buy but…
A property which we wanted to buy but unfortunately didn’t get came back on the market and without a second thought Samantha Bysouth rang me and told me the good news, she did everything she could to make sure we finally got the house,
Manjit · 15 July 2024
Agent replied · 22 October 2024
We are so pleased you were able to secure your dream home and wish you and your family all the best in your new property.Best wishesSamantha & the Knight Frank Stratford-upon-Avon team
★★★★★ 5/5
TrustpilotWe have been fortunate to have Emma…
We have been fortunate to have Emma Soanes as our property manager for the last year. She is always incredibly helpful, prompt in responding and thoughtful in her response. She is wonderful and we sincerely appreciate everything she has done for us.
Smitha · 18 August 2024
Agent replied · 22 October 2024
Thank you very much for your lovely review! I wish you all the best in your future home. Best wishes, Emma.
★★★★★ 5/5
TrustpilotHad it not been for Helen’s…
Had it not been for Helen’s committment, along with the rest of the Stow team, I doubt that we would have got our sale “over the line”. Always available and responsive, her professional efforts were very much appreciated.
Alan · 21 October 2024
Agent replied · 22 October 2024
Dear Alan and Diane, Thank you so much for the kind review, whilst it took somewhat longer than any of us would have wanted we got there in the end! Your patience was greatly appreciated, and I enjoyed working with you both. I hope you will be very happy with your new life in Cheshire. Best wishes Helen
★★★★★ 5/5
TrustpilotExcellent Service from Brigette in Renewals!
Brigette from the Renewals team at Knight Frank is fantastic! She is always professional, responsive, and goes the extra mile to ensure everything is handled smoothly. Her attention to detail and excellent communication make the renewal process stress-free. Highly recommend!
Chris · 19 September 2024
Agent replied · 22 October 2024
Dear ChrisThanks for the lovely words. It was an absolute pleasure assisting with the renewal and thank you for your patience throughout. Kind regardsBrigette
★★★★★ 5/5
TrustpilotFrom start to finish a very professional Service
From start to finish a very professional but personal service and also friendly and caring.Felt supported through out the process, respected privacy at all times, shared emotions and really worked hard to make the sale happen. Its a stressful time but Arabella and Jo were ace!
Rima · 5 June 2024
Agent replied · 22 October 2024
Rima, thank you for your kind words. You were both such a pleasure to deal with and we were pleased to get this over the line so you can move onto your next chapter out of London. Roll on moving day. Best wishes, Arabella and Jo
★★★★★ 5/5
TrustpilotWe successfully leased an apartment…
We successfully leased an apartment with the help of Knight Frank.Our agent was Eleanor, she was very supportive and responsive.Then we were moved to Omar and Phillip who were also extremely helpful.We had a quick turnaround, this was the fastest time we lease an apartment. Thank you team!
Luma · 19 April 2024
Agent replied · 22 October 2024
Thank you so much for your kind words; we were glad to be of help. Enjoy your new apartment. Ellie, Omar and Phillip
★★★★★ 5/5
TrustpilotCameron Shields was most helpful from…
Cameron Shields was most helpful from the start and assisted us very promptly with all our requirements from the very start to-date. Couldn't have asked for more!
Naval · 9 July 2024
★★★★★ 5/5
TrustpilotJames and Charlotte were both very…
James and Charlotte were both very helpful throughout the process. We secured the house in a couple of hours and the rest just followed through very quickly. I know i can always count on Knight Frank
Delifish · 9 January 2024
★★★★★ 5/5
TrustpilotJason Nwimo - Excellent Property Management with Proactive Support…
We had a great experience working with Jason Nwimo as our property manager. Jason has always been responsive and proactive in his communication, especially during renewals, which has been very helpful. It’s been a pleasure working with him
RV · 25 September 2024
Agent replied · 22 October 2024
Much appreciated Rakesh, it has been a pleasure managing your property Good luck with all in future, wishing you all the best Kind Regards,Jason
★★★★★ 5/5
TrustpilotA professional landlord’s view..
A professional landlord with 2 of my residential properties with Knight Frank and managed by Kasia Zelazko.For me it is imperative that I have a property manager who is efficient and provides a genuinely professional service - and this is what I get with Kasia.When you pay a management fee you need to get a commensurate level of service, KF through Kasia are achieving a high level of service for me and supporting the tenants in a timely and sensible manner so all parties are happy!I thoroughly recommend.
Mark · 19 August 2020
Agent replied · 22 October 2024
Thank you very much for your kind review Mark. It is pleasure working for you and I am always happy to help.Best wishesKasia
★★★★★ 5/5
TrustpilotBeth Tighe - the Queen of Surrey
Beth Tighe, the lettings negotiator of Knight Frank, helped me to set up a perfect range of houses in Surrey for my clients. I am very impressed by her expertise in this area. Looking forward to work with the amazing Knight Frank team again.
Alexander · 11 June 2024
Agent replied · 22 October 2024
Thank you for your kind words Alex. It was great meeting you and your clients, we look forward to your next return to Surrey! Best, Beth
★★★★★ 5/5
TrustpilotEverything was perfectly organised
Everything was perfectly organised. The process from viewing to renting was well explained and done on time. I am really satisfied with your company and you are doing the renting. Thanks.
Mitra · 3 November 2020
Agent replied · 22 October 2024
Thanks so much Mitra for your kind words, it was a pleasure to assist you finding your new rental home.Steven
★★★★★ 5/5
TrustpilotHighly Recommended
We have been very lucky to have worked with Jason Chu as the Property Manager for our property. The service level and attention to detail has been outstanding. Highly recommended.
Roger · 27 January 2021
Agent replied · 22 October 2024
Dear Roger, Thank you very much for taking the time to write such an excellent review. The pleasure is absolutely ours. We are glad to hear that you are happy with our service. Best wishes,Jason
★★★★★ 5/5
TrustpilotWonderful support from the property managers
I've been working with Jason Nwimo for almost 1.5 years, and I'm happy for the continuity in the management of the properties. He is professional and responsive. I am glad that he is part of Sabriye Boldizsar's team, as I've been working with Sabriye for a few years now; and as a team they provide excellent support to their clients.
Min · 6 June 2023
Agent replied · 22 October 2024
Hi Min Many thanks for your review here on the recent work We are glad we could be of service and look forward to provide our continued support and management for you.Kind Regards,Jason
★★★★★ 5/5
TrustpilotWonderful estate agent
We had a viewing with Summer, she was absolutely lovely and very very helpful! She gave us all the information we needed to put an offer forward and was very quick to respond when we had technical issues. Couldn’t have had a better experience!
Mariella · 6 June 2024
Agent replied · 22 October 2024
Thank you for your kind words, I am so glad you have found the perfect property I hope you love your new home, Please do reach out if there is anything I can do to help you in the future. Thank you Summer
★★★★★ 5/5
TrustpilotWe've recently completed the renewal…
We've recently completed the renewal with the help from Debbie Pinkham. The communication between Knight Frank and the landlord is quick and effective, everything from renewal to negotiation was done within 3 weeks. Excellent service!
Ares · 2 November 2024
Agent replied · 27 December 2024
Thank you for your kind words. We appreciate your feedback and are pleased to hear that you had a positive experience with the renewal process.Debbie
★★★★★ 5/5
TrustpilotWe bought our house in Bristol.
We bought our house in Bristol through the Clifton branch of Knight Frank. We found them professional and extremely helpful. They were particularly diligent at keeping us informed and up to date on progress across the chain. They did not over promise and offered honest and realistic time scales.
George · 27 February 2024
Agent replied · 22 October 2024
Thank you so much for the kind review George, you have been brilliant to work with also. All of the team here at Knight Frank wish you well in the move and we look forward to seeing you in Clifton in the near future.
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