Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHelen of Stowe on the Wold
Helen of Stowe on the Wold, was absolutely fantastic. Always on the ball. She returned calls, and was constantly on it. She is a compassionate and patient person. The two ladies who did the viewings were very good too. All three came out before the house went on the market to get to know the property. I have already recommended her to friends. Use them to sell your property, they are marvellous!
Clare · 18 October 2024
Agent replied · 22 October 2024
Thank you very much for your kind review. It was a pleasure working with you towards your sale. I know it was not straightforward at times, but I very much appreciated your patience and proactiveness. Please let me know if I can ever help again in the future, and I wish you all the best in your new home. Best wishesHelen
★★★★★ 5/5
Trustpilotgood experience with client accountant
I'm writing this review to thank Ehteshaam Ahmed (Assistant Client Accountant) for his diligent work to help me deal with rent arrears. He was very patient, efficient and thoughtful. It was great to have him by my side.
陶媛慧 · 6 February 2024
Agent replied · 22 October 2024
Thank you for your thoughtful review! It was a pleasure assisting you with your rent arrears. If you ever require further assistance or have any questions in the future, don't hesitate to reach out.Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotThe contract renew went smoothly and…
The contract renew went smoothly and I'm very happy with the service provided, many thanks to Dan from Renewals team!
向梅 · 16 December 2024
Agent replied · 27 December 2024
Thank you for this lovely feedback; it was a pleasure assisting.Kind regards,Dan
★★★★★ 5/5
TrustpilotGreat Experience with Vinnie from Renewals
Vinnie from Renewals was extremely helpful for us in establishing a seamless experience when we decided to renew our contract.
Menzies · 16 December 2024
Agent replied · 27 December 2024
Dear Menzies,Thank you for the lovely review.It has been a pleasure to assist you in your renewal of your tenancy.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotI was very satisfied with the…
I was very satisfied with the cooperation with Jamie.The work was coordinated, clear and well-founded. All issues were resolved correctly, clearly, without delay. The realtor, Jamie, turned out to be a person who is really in his place (according to the position he holds): professional, correct, skillful in negotiations, quick to respond, well oriented in the market situation and legal aspects of the deal, very pleasant. I am very grateful to your agency and, of course, I will recommend you to my friends and acquaintances.
Mariia · 29 May 2024
Agent replied · 22 October 2024
Thank you Mariia for your kind review. It has been a pleasure assisting you. Please do let me know if i can be of any further assistance. Jamie
★★★★★ 5/5
TrustpilotJason Nwimo has been attentive and…
Jason Nwimo has been attentive and careful in managing my property and quick to address all my concerns in an efficient and respectful manner . Have only good things to say about my experience with him
Zahra · 12 March 2024
Agent replied · 22 October 2024
Hi Zahra Thank you for your review Was a pleasure managing your property, best of luck with everything!Warm RegardsJason
★★★★★ 5/5
TrustpilotAisha Ahmed
Aisha Ahmed is a diligent & effective property manager and works hard to develop good relationships with tenants and clients alike.
Andrew · 26 November 2024
Agent replied · 22 October 2024
Hi Andrew, thank you so much for your kind review. It has been a pleasure to work with you. If ever needed, I will be here to help. Kind regards,Sarah
★★★★★ 5/5
TrustpilotLexi was an amazing real estate agent…
Lexi was an amazing real estate agent and I was very understanding of situation. I really appreciate her patience when looking for a property!
Taima · 10 October 2024
Agent replied · 22 October 2024
Hi Taima,Thank you so much for your lovely review! It was a pleasure working with you, and I’m thrilled that you’ve found the right property. If you ever need assistance in the future, please don’t hesitate to reach out, I’d be more than happy to help again!Best wishes,Lexi
★★★★★ 5/5
TrustpilotExceptional Service and Expertise from Jamie-Leigh!
I recently had the pleasure of working with Jamie-Leigh in my search for a new home, and I highly recommend her services! From our initial meeting, Jamie-Leigh demonstrated a deep understanding of the real estate market and an intuitive grasp of my needs as a client.She was incredibly responsive and always available to answer my questions, no matter how small. Each property she showed me was carefully selected to meet my criteria, which saved me a great deal of time and effort. Jamie-Leigh’s attention to detail and her exceptional knowledge of the market trends and neighborhood specifics were incredibly helpful and reassuring.What really sets Jamie-Leigh apart is her dedication to her clients. She went above and beyond to ensure that I felt confident and informed throughout the entire process.If you are looking for a real estate agent who combines professionalism with a personal touch, look no further than Jamie-Leigh. She will not only meet your expectations but exceed them. Thank you, Jamie-Leigh! Rating: ★★★★★
Customer · 25 May 2024
Agent replied · 22 October 2024
Thanks so much for your kind review, its been a pleasure to work with you too.I look forward to finding your clients their dream home and look forward to working together in the future.All the best,Jamie-LeighHead of Super Prime LettingsSouth West London & Home Counties
★★★★★ 5/5
TrustpilotGemma has been fabulous from first…
Gemma has been fabulous from first contact through to completion. Friendly and professional throughout and has made the purchase hassle free.
Nigel · 23 November 2024
Agent replied · 22 October 2024
Thank you Nigel, it was a pleasure to sell the property for you and it all went very smoothly. Thank you for your instructions and very best wishes with the new house.Best regardsLeigh
★★★★★ 5/5
TrustpilotMy thanks to an excellent property Manager.
In the 20 years that KF has managed my property at Belsize Park, there have been two outstanding property managers - Phillip Dunn is one of them. He has been proactive, responsive, and calm 'under fire' - I totally rely on his judgment which is critical to me as an overseas owner. He is a credit to KF.
David · 25 April 2022
Agent replied · 22 October 2024
Dear David,Thank you very much for your kind words, this is very much appreciated!Kind regards,Phillip
★★★★★ 5/5
TrustpilotHouse Purchase through Knight Frank…
Melissa and Anna at Knight Frank - Harrogate were so helpful with my house purchase. Very prompt and patient in dealing with my queries. Melissa was always on time to meet us for viewings.
L · 12 April 2024
Agent replied · 22 October 2024
It was our pleasure Laurie, we hope you and the family will be very happy in your new home in Yorkshire.
★★★★★ 5/5
TrustpilotLexi is very responsive and comes…
Lexi is very responsive and comes across as caring when she interacted with me during my search. Big thanks to her.
Vladimir · 20 November 2024
Agent replied · 27 December 2024
Hi Vladimir, Thank you so much for your kind words. It was a pleasure to work alongside you, and I’d be delighted to assist again in the future!Best wishes,Lexi
★★★★★ 5/5
TrustpilotBRIGETTE FROM RENEWALS WAS VERY GOOD
Brigette made the renewal of our rental agreement a straight forward and efficient process. She successfully negotiated a rent increase with our tenant and took care of the paperwork in good order.
OP · 17 May 2024
Agent replied · 22 October 2024
Dear OliverThank you for your feedback and I am pleased we achieved a good result for the renewal. Kind regards,Brigette
★★★★★ 5/5
TrustpilotResidential lease renewal.
We have just had a possible AST lease extension with a rent increase recommended by Knight Frank. It was with a good tenant that we did not want to lose. Brigette from Renewals negotiated very smoothly with the tenant and we did agree a new rent acceptable to both parties. Knight Frank carry out the whole lease renewal process very professionally and make it a pleasant experience for the landlord.
Geoffrey · 2 November 2024
Agent replied · 27 December 2024
Dear GeoffreyThank you for taking the time to write a review. It was a pleasure assisting with the renewal and am pleased we agreed favourable terms for both you and your tenant. Kind regardsBrigette
★★★★★ 5/5
TrustpilotSmooth Moving-in Experience
This is the first time we have ever rented on our own in the UK. Regvita has been really helpful during the whole process. She kept us updated for helpful information regarding moving-in and arranged timely collection of the furniture which had been left by the former tenant. Our moving-in process would not be as smooth without the help of Regvita.
TY · 22 October 2021
Agent replied · 22 October 2024
Thank you for your kind feedback Mr Tianzhou. Please do get in touch if you need anything in the future. With Kind Regards,Regvita
★★★★★ 5/5
TrustpilotTenancy agreement
Working with Isabel Martin was a fantastic experience. She efficiently handled the property search and organized everything flawlessly. I am a very satisfied customer.
Happy · 1 October 2024
Agent replied · 22 October 2024
Thank you very much for your lovely review, it’s more than appreciated. It was a pleasure to help with the search. Please do let me know if I can be of any help in the future, and I would be delighted to assist. Best, Isabel
★★★★★ 5/5
TrustpilotGreat Service
Stefanie is always proactive and happy to help. Provides regular updates so I know what is happening, and what may cause a potential problem
Clive · 30 September 2024
Agent replied · 22 October 2024
Dear Clive, Thank you so much for your kind words. It's always a pleasure working with you and I look forward to helping you find more tenants in the future. Kind Regards,Stefanie
★★★★★ 5/5
TrustpilotPerfect collaboration with Louna
We were very fortunate to be able to work with Louna Del Barrio, a truly outstanding and professional sales representative who exceeded our expectations.Louna demonstrated an outstanding level of professionalism throughout the rental process and provided us with unparalleled assistance.Louna's service attitude was unforgettable. Louna's attitude was unforgettable. She always listened to our needs and concerns and responded quickly. Whether it was over the phone, by email or in person, her communication was always efficient and friendly, making the entire rental process easy and enjoyable.
Gang · 14 May 2024
Agent replied · 22 October 2024
Ellen and Alexia,Thank you for your kind review. It was a delight to assist you with your move. I wish you the very best in your new home. Kind regards,Louna
★★★★★ 5/5
TrustpilotPhillip Dunn is great
Phillip Dunn is great! He managed our property which we rented through Knight Frank and his professionalism and swiftness in handling any issues we had (of which there were very few) was always greatly appreciated.
Oliver · 14 March 2024
Agent replied · 22 October 2024
Dear Oliver,Thank you for your kind words, it has been a pleasure looking after your tenancy. Phillip
★★★★★ 5/5
TrustpilotSummer has been immensely helpful in…
Summer has been immensely helpful in finding right tenants for our property. She guided us through the process, able to gather lot of viewings and hence lot of options for us to decide right fit for us.
Vishrut · 1 February 2024
Agent replied · 22 October 2024
Thank you for your kind words! I'm grateful for the opportunity to assist in the process of finding tenants for your property. I am confident we will find the perfect tenants for your property.Feel free to reach out with any updates or questions.Best wishes Summer
★★★★★ 5/5
TrustpilotGreat service
Henry Nwokejiobi has been my property manager and he’s done a very solid job. Very impressed by his service.
Rafael · 13 December 2024
Agent replied · 27 December 2024
Thank you Alexandra and sure.Thank you very much for your kind words. I hope to continue to deliver a high level of customer service as your Managing Agent. Have a Great Christmas.Henry
★★★★★ 5/5
TrustpilotWalid was fantastic in helping me find…
Walid was fantastic in helping me find the flat. He was responsive, professional, and made the whole process easy. Highly recommend him!
Ahmad · 29 October 2024
Agent replied · 27 December 2024
We are thrilled to hear about your positive experience with Walid. We appreciate your kind words and are glad he was able to make the process smooth and successful for you. We strive to provide exceptional service and we're happy to know that Walid exceeded your expectations. Walid
★★★★★ 5/5
TrustpilotIvanka was fantastic from start to…
Ivanka was fantastic from start to finish, she was so helpful and went above and beyond to make everything go smoothly and stress free. I would highly recommend
Francesca · 23 July 2024
Agent replied · 22 October 2024
Dear Francesca, thank you so much for taking the time to write a review for me. It was a pleasure assisting you. I wish you and your children all the very best in your new home! Kind regards Ivanka
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