Hipps Estate Agent Guildford reviews

★★★★★ 5/5

Google

Excellent service from Mel and his team. I met Mel along with other high street agents in dealing with my Grandmothers property following her passing. Mel stood out in his extensive knowledge of the area, no nonsense approach and straight up advice. He didn't overcomplicate anything and was very down to earth, and explained the process clearly, and didn't put any unnecessary pressure on during what was a distressing time for us as a family. Mel had the property marketed, and people to view within a matter of weeks and the first viewer took the property. We were updated on the progress throughout by Mel, always felt at ease and nothing was ever too much trouble. Phones calls and questions always answered and replied to and we were well looked after with utmost efficiency and professionalism. His years of experience definitely shone through. Wouldn't hesitate to recommend Mel and the team at Hipps to anyone.

Kimberley · 14 January 2026

★★★★★ 5/5

Google

*buyers perspective. Absolutely phenomenal. We'd viewed through countless different agents and none came close to the service and care Mal and the team put into us. From one of my lowest points Mel really picked me and reassured me everything was going fine and all was well. He organised extra work for himself helping us with furniture ect. 12/10 and would only recommend Hipps. We will absolutely be sticking with hipps ourselves should we ever need the service in the future. Absolutely fantastic, can't thankyou enough but, thankyou all so much. Merry Christmas!!

Jamie · 29 December 2025

★★★★★ 5/5

Google

What can I say, whilst I never met Mel in person, I felt like I had known him ages and I that I was speaking to a friend. I purchased my first home with Mel and Hipps and the support I received from Mel was first class. He was also so responsive and would answer my messages any time and no question was any trouble. Like a lot of home buying, it was a pretty stressful process and Mel reassured me along the way. I highly recommend Mel and Hipps and really cannot thank them enough for helping buy my first home.

Emma · 2 July 2025

★★★★★ 5/5

Google

It’s been a month since we officially got the keys to our first home and with the holiday it’s been hard to find the time but it would be a massive disservice to Mel and Hipps to not express how thankful we are to have worked with them. Mel is a true professional and makes you feel like you have known him for years. He was always providing updates and finding solutions for any requests or questions we had during the whole process. I would recommend Hipps Estate Agents to anyone who requires their service, we could have been happier.

Ty · 18 January 2025

★★★★★ 5/5

Google

We recently had the pleasure of working with Mel during our home purchase. From start to finish, he was professional, knowledgeable, and dedicated to making the process smooth. Mel took the time to understand our needs, offering invaluable advice throughout the search and negotiation. He was always available to answer questions and made us feel confident at every step. What set Mel apart was his personal approach, he focused on helping us find the right home, not just closing the sale. Thanks to his expertise, we're now settled in a property that fits our family perfectly. I highly recommend Mel and Hipps for anyone looking to buy or sell a home. Their professionalism and client-first approach make them stand out in the real estate world.

Annabel · 19 December 2024

★★★★★ 5/5

Google

Mel helped us recently sell our late Mother's house. This was a very emotional time for myself and my brother as this house had been our family home for 54 years. Mel was very supportive and understanding throughout the entire process. Communication was great. Mel was always at the end of the phone and kept us informed at every step. We went for a independent estate agent to get that personal connection and that is exactly what we got. I would highly recommend Hipps.

Rebecca · 19 December 2024

★★★★★ 5/5

Google

Mel at Hipps Estate Agents is fantastic! We bought and sold our house through Hipps and would use again without doubt. From the start, Mel guided us through the whole process of selling our house and kept us in the loop the entire time. Thanks to Mel, our house sold quickly and for a great price. We couldn't be happier with the service and would totally recommend Mel and Hipps Estate Agents to anyone looking to sell or buy their home.

Luke · 19 December 2024

★★★★★ 5/5

Google

Having recently bought our new home via Mel and the team at Hipps, I can honestly say that my expectations were exceeded. We received a hugely personable service - underpinned by genuine sincerity and a willingness to champion our corner as a buyer. Some of the other high street players in Guildford could certainly do with a lesson or 2 from Mel around relationship building and effective communication. Highly recommended...

Moazil · 13 April 2025

★★★★★ 5/5

Google

Recently just sold a flat via Hipps. Hands down the best estate agent i have ever worked with. I have come across a few in the past whilst renting out my property but none of them compare to the service which Hipps offer. The sale of the flat fell through a couple of times, but Mel was always there remaining positive and no BS. If there wasn't a way to get it done in front of you, Mel would always go out his way to find a way. Very happy with the outcome and the help throughout the sale. Would definitely recommend over any other estate agent in Guildford!

Andrew · 20 September 2024

★★★★★ 5/5

Facebook

Mel has been an absolute pleasure to work with on selling my mothers house through probate. I loved his no nonsense approach and he really listened to what we wanted. We had a tricky sale in the end but Mel went over and above what I would expect a normal estate agent to do, and he really looked out for us as the seller. Very happy to have Mel help us in what was a difficult time!

Jenna · 29 January 2022

★★★★★ 5/5

Google

Mel has been fantastic right from inquiring about a viewing through the entire offer/conveyancing process and even after completion. Always quick to respond, and always went the extra mile to make sure we were kept in the loop when we were not getting responses elsewhere. Could not have asked for someone more friendly and approachable than Mel. He made everything easy and would highly recommend!

Sukh · 29 January 2025

★★★★★ 5/5

Facebook

Hipps Estate Agents are simply unbeatable! Believe it or not but you won’t find any better agents than Mel and his team. And that says someone, who already dealt with variety of estate agents: high street brands as well as smaller businesses. So you may ask: what does make Hipps so unique? Here are some reasons (just to mention a couple of them): 1. Limitless market knowledge and expertise, which allows sellers and buyers to make the right decisions.2. Absolute dedication to YOU, whether you sell or buy. 3. 24/7 availability combined with fairness, respect, honesty and transparency in each single step of the process. And so much more!

Jarek · 11 March 2020

★★★★★ 5/5

Google

I was lucky enough to have the pleasure of working with Mel during the sale of my late father’s estate. Mel was not only very knowledgeable and helpful, but was also very on the ball with everything that was I was so happy with the service from start to finish I couldn’t recommend enough, thanks Mel!

Helen · 9 March 2025

★★★★★ 5/5

Facebook

Mel and Mike are very knowledgeable in their field, they know the local Guildford area extremely well. They have a good understanding of their clients and buyers needs and the current market trend. Our exchange was quite stressful due to delays but Mel was very supportive in doing everything he could to achieve the desired outcome to help get the job done. I would have no hesitation in recommending Hipps, and have done already so!

Sue · 29 April 2021

★★★★★ 5/5

Google

Mel was fantastic. I was selling the property whilst overseas and any complications he was always willing to go above and beyond to help. Always contactable and always giving good balanced advice. Thank you Mel!

Fraser · 30 September 2025

★★★★★ 5/5

Facebook

We have offered a number of houses in Guildford through some of the high street agents, and until now ended up selling the houses ourselves. We tried Hipps as Mel has been consistent in keeping in touch and he doesn't take prisoners!You get from Mel an honest appraisal of the market, backed up by research and market knowledge that few other agents have.Mel sells mostly by himself with office support, so no 14 year olds who can't tie a shoe lace let alone know anything about the properties they are showing and our last 2 sales have been quick, robust buyers, and provided excellent returns.I won't go anywhere else now.The only problem is you have to ask for a cup of tea !

Bill · 12 October 2016

★★★★★ 5/5

Facebook

We sold our first house with Hipps 14 years ago, and were so impressed at the friendly, honest approach that we decided then to sell with them whenever we moved on. We've just moved again, and cannot recommend Mel and Jennifer enough! If you are looking for an Estate Agent who knows the market like the back of their hand, is reliable, hardworking, honest and never pushy, then you should definitely go to Hipps.

Jackie · 15 January 2020

★★★★★ 5/5

Google

We’ve used Hipps Estate (Mel) twice now as first time buyers and as home owners selling and buying. Through both processes nearly 2 years apart Mel went above and beyond every time and supported us every step of the way from start to finish. Any worries or queries we had he was a message away and we knew with any answer it was what it was with no secrets behind it. We would highly recommend this agency to anyone looking to buy and sell and actually have trust in the process and the agent leading it. Thank you

Lucinda · 24 August 2023

★★★★★ 3/5

Google

Generally ok, however agent reassured us our family ‘profile’ would appeal to sellers, some days later they sold to a property developer! Not much more to say, I guess more money was the ‘profile’ that won! Also as days lapsed communication went sour. And since they never contacted us regarding any new properties, effectively loosing interest!

Qasim · 30 March 2026

★★★★★ 5/5

Google

Mel and Mike are very knowledgeable in their field, they know the local Guildford area extremely well. They have a good understanding of their clients and buyers needs and the current market trend. Our exchange was quite stressful due to delays but Mel was very supportive in doing everything he could to achieve the desired outcome to help get the job done. I would have no hesitation in recommending Hipps, and have done already so!PositiveProfessionalism

Sue · 21 June 2023

★★★★★ 5/5

Google

We wanted to write this review after dealing with Mel for a number of years now. My wife and I purchased our house through Hipps back in 2017, with Mel then selling it for us recently in 2022. Mel has been fantastic to deal with over the years, his knowledge of the Guildford market is second to none and he is always happy to take a call and offer his advice in a straightforward way. We've dealt with many estate agents during this time; Mel is hands down the best by far - he's not pushy, doesn't play games, is big on open/honest communication and overall, a really good guy. Even during a difficult market he's stayed positive and has always offered advice that is best for us as the customer, not just so he can make a quick sale. Mel should be your first and only call if you're buying/selling in the Guildford area. We look forward to dealing with Hipps again in the future. Matt & Sarah Krailing

Matthew · 27 October 2022

★★★★★ 5/5

Facebook

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Nhlakanipho · 18 October 2022

★★★★★ 5/5

Google

We recently completed the sale of our house with Mel at Hipps. Mel went above and beyond throughout the entire process. We have a young baby and he was extremely flexible when it came to working around nap schedules for house viewings and contacting us out of hours with any questions that prospective buyers had for the house. The level of service was exceptional and something I know we would not have received with a larger estate agent firm. I would recommend selling your property through Hipps and we would use Mel again in a heartbeat. Thank you Hipps team!

Annalisa · 13 October 2022

★★★★★ 5/5

Google

Mel was very professional, sold the property quickly, and followed the sale through to completion. He kept both myself and the buyers informed and happy. He dealt with repeat viewings efficiently. Couldn't recommend more highly

Sue · 13 April 2025