5/5
GoogleKat was a very effective agent, friendly, communicative, proactive, helpful. Thank you!
Trusted Agent profile · Guildford · Surrey
Verified
Curchods Guildford (Sales) reviews
★★★★★
506 reviews across 3 platforms
2 London Road, Guildford, Surrey, GU1 2AF
Part of Curchods, see every office.
Curchods's office in Guildford, Surrey, at 2 London Road, is rated 4.7 out of 5 across 506 reviews on three platforms, including 464 Google reviews rated 4.8.
464
Reviews on Google
This office
33
Reviews on Facebook
Business-wide
9
Reviews on The Trusted Agent
This office
Want Curchods Guildford (Sales) to help?
Send Curchods Guildford (Sales) a message.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers5 reviews
Jonathan and his team really impressed us throughout the process. We particularly appreciated the chance to speak to all the agents who would show the house to ...Read all 5 from sellers
Buyers3 reviews
I have dealt with around a dozen different estate agents as a buyer, tenant and landlord. To be blunt, until Curchods, it was always an unpleasant experience ...Read all 3 from buyers
About Curchods Guildford
Our estate agents in Guildford specialise in the sales and letting of residential properties in Guildford, Worplesdon, Shalford, Bramley and the surrounding villages. Whether you’re buying, selling, letting or renting in the local area, Curchods Estate Agents are the experts on your doorstep in Guildford. Guildford was once home to both Burns & Webber Estate Agents and Curchods Estate Agents. Having owned and run Burns & Webber for over 17 years, in 2024 we rebranded our Burns & Webber offices to Curchods. Our Guildford office also houses a dedicated lettings team led by Lettings Manager, Leah Meredith. Guildford offers an exceptional variety of properties, from stylish apartments and elegant period townhouses in the bustling town centre to spacious family homes on leafy, well-established roads nearby. To the south, the stunning Surrey Hills: an Area of Outstanding Natural Beauty, featuring charming villages and impressive country homes with extensive grounds, ideal for those seeking a rural lifestyle. With excellent transport links, outstanding schools, and a thriving community, Guildford is a popular choice for both commuters and investors. Whether you are buying, selling, or letting, our team is here to support you every step of the way.
Reviews
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
Google5/5
GoogleWe have been very pleased with Curchods, they have dealt with the sale of our property in a timely & professional manner, keeping us informed at all times. All the team are very friendly & dealt with our queries promptly. We would have no hesitation in recommending them.
Agent replied · 24 June 2023
Hi Jean, Thank you so much for your great review. We have enjoyed acting for you and look forward to concluding everything on your sale and purchase very soon. Regards Garry
5/5
GoogleThought Curchods did a great job. Matthew was extremely professional and supportive. Mostly importantly he was trustworthy which is especially important if you are a first time house buyer like me.
Agent replied · 21 June 2024
Hi Helen, Thank you for your fantastic review. Matthew in particular will be delighted and we look forward to handing the keys over to you soon! Garry
5/5
GoogleMy three-year house hunt endured multiple failed chains with other agents. James Bone at Curchods was different. He listened to my needs, kept me informed, and even identified a perfect off-market property that ended my search. He believed …
Agent replied · 11 May 2026
I am pleased James listened to your requirements and kept you updated with the right properties. Thank you for your feedback and taking the time to leave Curchods (James) a 5-star review. It's most appreciated. Kind regards, Charlie Simpson - Partner
5/5
GoogleCurchods and in particular the Guildford branch, including Bertie, Garry and Rob were fantastic, very helpful and provided us with invaluable advice during the sale of our property. Unfortunately, due to circumstances outside our control …
Agent replied
Hi Lawrence, Many thanks for your kind words and we hope to be able to assist you again in the future. Garry
5/5
GoogleThe team was very helpful when I was purchasing my property, professional and friendly!!
Agent replied · 17 June 2026
Thank you for your kind review.
5/5
GoogleGarry and his team helped me through a very difficult time, selling my late mother's property. their advice and support made it a relatively painless and straightforward experience. Would definitely recommend their services.
Agent replied
Hi Liz, Many thanks for your positive review. So glad we reached completion today and it was an absolute pleasure to act for you .
5/5
GoogleBertie was brilliant, he was very hands on and throughout the whole process he was always my first point of contact, I preferred contacting him rather than the solicitors. Thanks Bertie and team!!!
Agent replied
Hi Leanne, Thanks for your review and it was fantastic to be able to help you secure your new home.
1/5
FacebookHad an interaction with Scott Carson and Alkesh Majevadia at the Kingston Branch of Curchods and was disgusted that they are using COVID -19 as a basis to obtain confidential information and screen buyers. They insisted that they were acting in the interest of the Vendors and refused to arrange an appointment to view 29 Avenue Road KT 1 unless I provide details of the deposit amount I would be putting down and mortgage provider. When informed that insisting a person provide such Confidential Information to make an appointment was potentially a breach of the GDPR Regulations they went on to try and justify their actions by saying that it was for safety reasons! People have died from this Pandemic and key workers have put their lives at risk daily to save people regardless of their economic status! COVID 19 is not a screening opportunity for estate agents nor is it a money making opportunity! Nobody would put themselves in a position to ask for an appointment to view a property at these trying times if they were not serious buyers. Further if anyone came to view a property they are in just as much risk as the next person and a first viewing does not translate into an immediate offer! So the reasons that you are seeking this information from buyers is potentially unlawful and a breach of their privacy but more importantly is disgusting and self serving, Next time you turn up for an appointment at the doctors perhaps they should request your financial capability/status to pay for medical assistance before treating you - just to keep doctors safe and to make sure you are not wasting their time given the pressures of COVID 19!
Agent replied
We are in the middle of a public health emergency. We must make sure that we do not present any unnecessary risks to our clients by conducting physical viewings in their homes, who we are not absolutely certain are in a position to go ahead with the pu…See more
5/5
GoogleWill highly recommend Curchods Guildford Branch Great service, quick in responding, kept updated all the time Special thanks to Gary and Chris
Agent replied · 21 June 2024
Hi Ziad, Thanks so much for your review, it was an absolute pleasure to be able to help you find and buy your new property which I hope you will enjoy and love. Feel free to pop in to the office to say hi when you are passing. Regards, Garry
5/5
GoogleMy dealing with the sales team was nothing but exemplary and couldn't recommend them enough. I had the pleasure of working with Matthew, who was not only patient with myself (and my requests) but also quick to act when issues cropped up - house moves are never simple, and got them resolved in a timely manner. I’d also recommend their mortgage team as they were the only ones to get me the most amount to borrow. Tldr: Professional, Friendly and commutative (non pushy) estate agents - you'll do well with this agency.
Agent replied · 24 August 2024
Hi Tim Thank you for your fantastic review. We do try hard to make a transaction go as smoothly as possible and Matthew is so good at managing this process! We hope you enjoy your new home....just in time for Christmas too. Garry
5/5
GoogleWe had a wonderful experience selling with Curchods. The whole team was great and clearly worked extremely hard, as we had multiple viewings booked almost immediately after putting the house on the market with them! …
Agent replied · 30 December 2023
Dear Edward & Marianne, Thank you so much for your five star review, which the whole team will be delighted to see. I know Kat in particular worked very hard to get the sale through so … More
5/5
GoogleMy dealing with the sales team was nothing but exemplary and couldn't recommend them enough. I had the pleasure of working with Matthew, who was not only patient with myself (and my requests) but also quick to act when issues cropped up - house moves are never simple, and got them resolved in a timely manner. I’d also recommend their mortgage team as they were the only ones to get me the most amount to borrow. Tldr: Professional, Friendly and commutative (non pushy) estate agents - you'll do well with this agency.
Agent replied
Hi Tim Thank you for your fantastic review. We do try hard to make a transaction go as smoothly as possible and Matthew is so good at managing this process! We hope you enjoy your new home....just in time for Christmas too. Garry
1/5
GoogleTerrible renting services
Agent replied · 31 December 2025
We are really sorry to receive your feedback, however we reviewed our record and cannot find your name on our system. I would be grateful if you could please contact our Guildford office on 01483 458800 so that we can better understand your feedback and resolve this matter for you. Kind regards, Charlie Simpson - Partner
5/5
GoogleGreat experience with Curchods and especially Joe Teed who worked tirelessly to get the transaction completed from start to finish.
Agent replied
Hi Justin, Thanks so much for your review. It was an absolute pleasure to act for you and I know Joe will be delighted to see your feedback. Regards, Garry
5/5
GoogleCurchods have provided an excellent service, beginning at our very first meeting. The house was put on the market, a launch day arranged and a buyer found all within a very short time. …
Agent replied · 30 December 2023
Dear Felicity, thank you for entrusting with the sale of the family home. We thoroughly enjoyed working with you and showing many buyers round your home, thank you for your support throughout the process. We are really pleased with the end … More
5/5
GoogleVery good communication in between and very helpful in the process :)
Agent replied · 16 July 2026
Thank you Joann, and thanks for being an awesome buyer!
4/5
GoogleLauren was excellent, diligent and thorough, her patience and persistence was able to get tis sale over the line.
Agent replied
Dear Matthew, Thank you for leaving us the review. I'm pleased you had a good experience dealing with Lauren. Kind regards, Charlie
5/5
GoogleProfessional, good and prompt communication. Purchase process went through very smoothly…
Agent replied · 16 July 2026
Thank you Simon, it’s all about the communication
1/5
FacebookVery unhappy with the deal.Everything perfect to enter, can not have a complaint in our payments and as neighbors, but when we left the house, surprise, I know they were left with half of the deposit for things that were already wrong and for leaving some new furniture, thinking we were doing all right. In summary very well to enter, but to go out we deal with a person that we do not know and does not really know how the house was, knowing the agent with whom we hired the entrance the poor state and little cleaning of the house.We feel cheated !!!
Agent replied
If agent Kat is honest, she knows that our only requirement to enter was to paint the house, which was not done, it is true that we did not say anything trusting that it would be taken into account, because no, they took our money for painting walls ..…See more
1/5
GoogleI wouldn’t have them sell a second hand fridge after the awful experience I have had with them
5/5
GoogleWe found Joe Teed and the team at Curchods to be friendly, professional and helpful throughout our transaction.
Agent replied
Dear Rowan, Great to see your review and I know Joe will be really pleased to see your feedback. I hope your first Christmas in your new home was truly magical. Regards, Garry
5/5
GoogleWe were delighted to have Kat Mroz lead us through the purchase of our property. Despite being new to the area, she was very quick to find answers to our questions and made the whole process very smooth. Thanks!
Agent replied · 29 July 2023
Dear Josh, we really appreciate your 5-star review and hope you are settling in nicely to your new home. Regards, Charlie Simpson - Partner
5/5
GoogleProfessional quick and easy sale by Taylor
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Curchods Guildford (Sales)
What do sellers say about Curchods Guildford (Sales)?
5 reviews from sellers, rated 5.0 out of 5 on average. For example, Alexander wrote: "Jonathan and his team really impressed us throughout the process. We particularly appreciated the chance to speak to all the agents who would show the house to ..."
What do buyers say about Curchods Guildford (Sales)?
3 reviews from buyers, rated 4.7 out of 5 on average. For example, Daniel wrote: "I have dealt with around a dozen different estate agents as a buyer, tenant and landlord. To be blunt, until Curchods, it was always an unpleasant experience ..."
Want Curchods Guildford (Sales) to help?
Send Curchods Guildford (Sales) a message.
