Reeds Rains, Grimsby reviews

★★★★★ 5/5

Google

These agents were marketing I property I bought in October. They were easy to contact and fespobsice re viewing and phone calls and emails. Sophie Grimes and David Gardner in particular helped move things along and managed my frustrations very well. Very good service

Andrew · 23 January 2021

★★★★★ 5/5

Google

Couldn’t thank the staff enough for everything they did to get us into our house during these difficult times, always willing to take the time to speak to you and answer any questions you have, Thankyou Les and Sophie.PositiveResponsiveness, Quality, Professionalism, Value

Molly · 20 June 2021

★★★★★ 5/5

Google

Fantastic company to deal with , very friendly and very professional

Simon · 20 April 2024

★★★★★ 1/5

Google

Horrendous service to both us, the buyer, and their customer, the seller. We ended up arranging a 3rd viewing to deal with the seller direct because of all the hassle we had, and it turned out the seller had suffered the same! The biggest issue is that they will LIE to get you to increase your offer. I always had to chase them as they never replied to emails all called back when promised. They constantly failed to pass on info/questions to the seller. The biggest liar is the manager Marie, and the we also dealt with a Julie, Sarah & Sophie who played a part in the lies. Example - “the seller would like you to use our solicitor, it would make your offer more attractive”. After asking to pass on my details to communicate “the seller doesn’t want to as they want our professional (lol) service”. They also make out you HAVE to come in for a “qualifying” meeting if your offer is accepted - this is another disguised way to get you in with their mortgage broker who I imagine (I refused to go) will hard sell mortgage and house / life insurance. The lies and omissions came to light by dealing direct. The seller had experienced the same lack of communication. Never got feedback on viewings for them. Failed to turn up to accompany a viewing. Had people turn up for a viewing that they hadn’t been notified of. In the end they said they preferred doing the viewing themselves because the person that turned up was useless (in our case they turned up late, stunk of cigarettes and just followed us around saying “it’s lovely isn’t it” but couldn’t answer any questions) We made 3x offers but only one was communicated to the seller - we got a different story from each person at reeds as to why they rejected the offer (lies) and what they were after. Only dealing direct enabled us to come to an agreement 3 weeks after putting our first in! They tried to blame the seller for this for various reasons that all turned out to be lies after dealing direct. The seller complained and they offered a reduction in their fee. The fee is ridiculous anyway - £180 upfront for photos and 1.25% commission +VAT. The seller will pay ~ £4K for shoddy service. I used and online estate agent that cost £199 all in, who are available 24/7 and provided outstanding service. I’m sorry but the one advantage the high street has is face to face service, but this has clearly bypassed reeds. Rightmove and seller hosted viewings sell properties nowadays. I can’t understand what they do for the extra £3.8k Don’t trust these cowgirls

William · 24 January 2019

★★★★★ 5/5

Google

Reeds Rains Grimsby gave exceptional service in the sale of my mother's house. I was impressed from initial telephone contact to final after sale follow up. All the staff were totally professional and the branch welcoming and efficient, giving excellent advice, dealing with queries promptly, and negotiating a good sale price. Special thanks to the extremely hard working manager who particularly guided and supported me through the process making it stress free. I would recommend anyone to sell their property through this branch.

Janet · 24 January 2018

★★★★★ 5/5

Google

Really professional service provided. Always with a friendly smile too. I found it difficult to sell my property and had already tried two other estate agents prior to switching to Reeds Rains. The difference was amazing. From my initial meeting with the Manager Marie Rudd I felt that my decision to switch was the right one. All of the office staff performed their services efficiently and gave me constant feedback throughout the whole process. I want to thank my liaison Sarah who was always very informative and helpful and has a really friendly telephone manner. Well done.

Michael · 24 January 2018

★★★★★ 5/5

Google

We found the staff friendly and kept us in the loop all throughout the sale. Great group of people, wouldn't hesitate to use them again.

Julie · 29 March 2023

★★★★★ 5/5

Google

Very happy with the fast process from applying for the property to moveing in liza and Sophie have been really helpful from the start

Shez · 28 April 2023

★★★★★ 5/5

Google

So pleased I've got Les looking after my property. Nothing is ever too much trouble. Great communication, honest, reliable and has a contact for every trade. Thanks LesPositiveResponsiveness, Quality, Professionalism, Value

Jon · 20 June 2022

★★★★★ 5/5

Google

Great service from Dave Gardner and the team at Reeds Rains Estate Agents of Grimsby. Highly recommended to both house buyers and sellers. First Rate *****

Colin · 24 January 2020

★★★★★ 5/5

Google

Just purchased a property from here and which at times was very difficult. Without sophie and jess i dont think it would of ever happend thank you both for everything highly recmended and would deffinatly use again.

Lee · 23 January 2021

★★★★★ 5/5

Google

Julie was fantastic with helping me out and did more than what i bargained for. Friendly and helpful staff. Would recommend to all my friends and family.

Jamie · 24 January 2018

★★★★★ 5/5

Google

Friendly and efficient. Minimum of fuss. Made moving straightforward and painless, which is not always the case. Grateful for the excellent service...

Sam · 23 January 2023

★★★★★ 5/5

Google

If you are putting your property on the market, I recommend Reeds Rains Grimsby. I recently sold my property and they were absolutely brilliant. From start to finish very professional.

Dean · 23 January 2022

★★★★★ 5/5

Google

I'm renting and Mr Leslie was really keen to help and ever so helpful, everything went smooth. Thank you

Nada · 23 January 2021

★★★★★ 5/5

Google

Alittle early for me to share my experience, but so far happy , found me a tenant, very quick and efficient

Emily · 23 January 2023

★★★★★ 5/5

Google

Timely response, good house for good money secured for me, I'm happy for this, keep the good work up. Cheers

Arnold · 23 January 2023

★★★★★ 5/5

Google

I got exactly what I was looking for, very quick service and responses from Leslie Quist who i dealt with , overall impressed. Cannot fault this agency. Highly recommended.PositiveResponsiveness, Professionalism, Value

Neela · 25 August 2021

★★★★★ 5/5

Google

Highly recommend. nothing to to much trouble. updated all the way great team would definitely use again

Christine · 28 April 2023

★★★★★ 5/5

Google

Great service and communications all the way down the line.

Colin · 25 October 2023

★★★★★ 5/5

Google

They have been excellent since moving into our property. All through lockdown they were there when needed (Les and David). I would definately recommend them if you were looking for an estate/letting agents.

Leigh · 23 January 2021

★★★★★ 3/5

Google

I do wonder if any estate agent actually adds value or helps keep the whole system in Victorian times.

Alex · 23 January 2023

★★★★★ 5/5

Google

Dave and sophie are amazing! They couldn't have helped more with buying our first home, nothing was too much trouble. Brilliant, friendly service and i cant recommend them enough, thankyou so much.

Lucy · 23 January 2021

★★★★★ 5/5

Google

Great communication with ourselves. Helped out with any query when ever we have had any. Great overall service

Scott · 23 January 2023