Every review we hold for the Grimsby office, from every platform, shown as written. First names only.
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5/5
GoogleShown around property, transition was very good. Nothing was to much trouble and if i had any queries they were dealt with quickly and efficiently. Would not go to any other estate agent and would recommend them to friends and family.
Tracy Β· 23 January 2023
Agent replied Β· 23 January 2024
Thank you for the lovely review Tracy, we really appreciate it (Dave and the team)
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5/5
GoogleAmazing service , updates and communication throughout, would definitely recommend these ,Sophie always answered any queries and went above and beyond for both our sale and our purchase
Joanne Β· 9 January 2024
Agent replied Β· 23 January 2024
Thank you Joanne!
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5/5
GoogleSophie, Mollie and their team were wonderful from beginning to end with the sale of our local property. Prompt service,very good marketing and proactive looking for buyer helped with the worry of selling and put our minds at ease. Would highly recommend to other sellers.
Simone Β· 12 October 2024
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5/5
GoogleFrom the ist phone call to sophie grimes, enquiries about a sale on a property, she's gone above and beyond, a credit to the company, nothings too much trouble for her, thankyou sophie x
Paula Β· 27 June 2023
Agent replied Β· 23 January 2024
Thank you Paula for your lovely comments! We also love our Sophie! π β¦
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5/5
GoogleJust recently moved into a property and what is usually a pretty stressful process Jamie and the reeds rains team was absolutely spot on π. Thanks again. β¦
Joe Β· 24 November 2023
Agent replied Β· 23 January 2024
Joe - Thanks for the great review on Jamie and the team and the best of luck in your new home, we hope you will be very happy there!
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5/5
GoogleReeds ranks best service ever. Natasher Scott provides a excellent professional service for her clients and I'm glade I had the opportunity having Natasher working with me to make my mortgage dream come true . thank you Natasher
With regards Clifford Ashley.
Clifford Β· 24 January 2019
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5/5
Googleexcellent. so quick and easy. Marie was so professional and went more than the extra mile. we were treated so well and the whole process was stress free. I would recommend fully ! so pleased we chose Reeds Raines. Thank you Marie. :)
Cheryl Β· 24 January 2018
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5/5
GoogleHighly professional, lovely team, efficient and on timely manner, helped me very well to get a desired place easily and facilitated the letting process. π€ β¦
Lamya Β· 24 December 2023
Agent replied Β· 23 January 2024
Thank you so much for the lovely review -
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5/5
GoogleSophie and Jess were super helpful and Sophie responded to my emails very promptly. I would recommend them
Alison Β· 28 May 2023
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5/5
GoogleExtremely happy with our experience dealing with Les. He went above and beyond to help us get our ideal home and insured a quick and easy transaction of paper work and keys. I would recommend Reeds Rains to anyone looking to rent, buy or sell.
Kieran Β· 23 January 2022
Agent replied Β· 23 January 2024
Thank you Kieran, it was my pleasure. Thank you for the business and kind words (Les)
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5/5
GoogleAWSOME bunch this lot really dedicated sold my house in just a couple of months well done dave and the team
Jason Β· 17 February 2024
Agent replied Β· 17 February 2024
Thank you for the 5 star review!
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5/5
GoogleI will say the agent (Leslie) that attended to me was good and quite professional. He carried me along well and answered my questions in a very polite way. I will sure recommend your services to others in need of an accomodation. Thank you
Ugonna Β· 23 January 2022
Agent replied Β· 23 January 2024
Thank you Ugonna, we appreciate the kind words and support. Call us anytime you need u (Les and the team)
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5/5
GoogleI was pleasantly surprised to meet another level of professionalism and warmth to be offered everything in record time and with the best evaluations. I recommend to all those who are looking for something professional and long lasting. Thank you once again for everything especially to LesPositiveProfessionalism
Gabi Β· 20 June 2021
Agent replied Β· 19 June 2024
Thank you for the very kind words Gabi, it was my pleasure (Les)
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5/5
GoogleI cannot praise Sophie Grimes and David Gardner enough for the support they gave in terms of selling our property. They are both great professionals and also deal with matters with immense sensitivity and care.
Anthony Β· 23 January 2023
Agent replied Β· 23 January 2024
Thank you for the kind words and business Tony. I'm going to miss you and Anne :) Its been a pleasure acting for you (Dave, Sophie and the team)
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5/5
FacebookDave, Sophie and Jess have all dealt with the sale of my property, and from the very beginning they have all been so efficient and helpful. Nothing has been too much trouble, and they have always been so quick to respond to my emails and calls. Throughout the sale they have answered my questions and explained anything Iβve not understood and offered invaluable advice. I would totally recommend such a caring and supportive estate agency to anyone selling their home! Thankyou to all of you βΊοΈπ₯
Naomi Β· 19 March 2021
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5/5
GooglePicked up.some keys for a auctioned property. Staff are friendly and helpful. Thank you
David Β· 12 June 2024
Agent replied Β· 19 June 2024
Lovely to hear you had a great experience, thank you for the review!
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5/5
GoogleWhat an amazing team the girls are at Reeds Rains. We are so happy with the service we got, from the recommendation for the house we bought, to selling ours. Well done and thank-you π β¦
Peter Β· 17 November 2024
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3/5
GoogleI cant recommend anyone to use reeds rains letting agent. There have been a host of problems and you get absolutely nothing for your money. I did originally give them a 5 star rating but after seeing what they do after getting you to sign I think it essential to update my opinion.
Note: for the tax issue they did refund 1 month's management fee and apologise but this was only after being asked.
1) I filled in the tax form to do my own tax return. They took all my tax money anyway as the lost my form. They then found the form but only refunded 8 weeks worth of tax and told me to go deal with HMRC for the rest of it.
2) They say in the contract they will deal with suppliers such as gas and electric. They dont. I was still getting emails 4 months after renting out from the companies as they had failed to do their job.
3) Reeds rains gave my tenants a 6 months contract and in the contract I received they said they would check the property within this period. They did not check it until right before the end of the tenancy. Thank god the house was ok.
4) my tenants locked the door open by mistake. the neighbours called Reeds Rains. They refused to come out to lock the door. They didnt even contact me to tell me this happened.
5) I received an email, which frankly sounded rude, telling me if I do not take "urgent" action and reply within 10 days then reeds rains will let out my property without my permission. It also said something to the effect of "as per my last letter". I have never received another letter from reeds rains and find it unprofessional that they then suddenly spring 10 days notice on me. They insist this email was sent but cannot provide proof despite me asking a plethora of times.
6) staff do not have an "out of office" auto reply on emails. So either they ignore you for a week and pretend to be out of office. Or they are busy for a week and you are sat wondering if you will ever get a reply.
I am having to chase them around and do their job for them. They really havent done anything for me. Except give the tenants a new contract to sign and this 5 minute job cost me another Β£120. Fab.
Jennifer Β· 23 January 2021
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1/5
GoogleSorry but it need to be done. And from 5 star to 1. After my tenancy over. They trying to scam me out of my deposit. Be careful when dealing with them.
A Β· 27 February 2023
Agent replied Β· 23 January 2024
Dear Mr Urlikys, thank you for taking the time to air your concerns regarding a deposit return. For reference and hopefully clarity, a deposit dispute is raised by the landlord (not reeds rains) and is usually for 1 or 2 cases. Either the account is in arrears or the property has been returned in a sub-standard state that doesnβt match the original inventory. This process is then arbitrated by an independent 3rd party who will assess if there are any deductions that need to be made against a tenant, once they have vacated the property.
Whilst I know these words may be of little comfort they will hopefully give context to people reading what I believe to be an unfair review (Dave - Manager)
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5/5
GoogleAmazing services through out the sale process. Honest and realistic valuation. Will absolutely be using again. Big thank you to all the team but especially to David who has gone above and beyond for us.PositiveResponsiveness, Quality, Professionalism, Value
Louis Β· 20 June 2022
Agent replied Β· 19 June 2024
Thank you for the kind words Louie. Really appreciate you using us to sell your home π enjoy that new home with your family (Dave and the team) β¦
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5/5
GoogleAn excellent service, enquired with Reeds Rains as we wanted some advice around moving house or extending. Dave & his team were more than happy to help and very professional in their approach. We would thoroughly recommend.PositiveProfessionalism
Chris Β· 20 June 2022
Agent replied Β· 19 June 2024
Thank you for the kind words Chris. Honestly no trouble at all. Would love to see the place if you do the extension. Keep in touch and let me know if you need anything else π
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5/5
GoogleI recently purchased through reeds rains in grimsby for a property on laceby road, I have dealt directly with Racheal and Dave, both have been on the Ball. Racheal has also been amazing and gone the extra mile for us. She has liased between us and the vendor and has been checking on the progress with soliciters etc and then updating us on the progress. By Racheal doing this between myself and the property vendor we have completed in 4 weeks due to the communication between us all. A*** Service has been given and I would recommend the Grimsby Branch to anyone looking for property in the area. Thankyou Dave and Racheal for making this transaction stress free all the best Alan
Alan Β· 24 January 2020
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5/5
GoogleHighly recommend this agency , profesional staff specialy person who deal with our property (Les thank you so much) me and my partner been struglling to find house Reeds Rains agency help us a lot. 10 out of 10
Liene Β· 23 January 2022
Agent replied Β· 23 January 2024
Thank you for the kind words and support Liene, we really appreciate it (Dave and the team)
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5/5
GoogleGreat agency, highly recommend!
Reeds Rains has made the house purchase super smooth and hassle free. All staff are very friendly and helpful!
Hayden Β· 26 August 2023
Agent replied Β· 23 January 2024
Thank you Hayden, we love a good recommendation
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.