4/5
GoogleFriendly and helpful staff dealt with my query. I was satisfied with the outcome.
Agent replied · 20 December 2024
Thank you Mr Asher - we hope you are well!
Trusted Agent profile · Grimsby · Lincolnshire
Verified
Lovelle Grimsby Lettings reviews
★★★★★
243 reviews across 1 platform
Hampton House, Church Lane, Grimsby, Lincolnshire, DN31 1JR
Part of Lovelle, see every office.
Lovelle's office in Grimsby, Lincolnshire, at Hampton House, is rated 4.0 out of 5 across 243 reviews on 1 platform, including 243 Google reviews rated 4.0.
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Reviews
Every review we hold for the Grimsby office, from every platform, shown as written. First names only.
Google5/5
GoogleVery efficient team, highly responsive and friendly. Great to deal withPositiveResponsiveness, Professionalism
Agent replied · 8 January 2025
Thank you Ian for taking the time to leave a lovely review. As always it's a pleasure acting for you whether that be on behalf of a sale or purchase. Speak soon, the sales team.
5/5
GoogleIt's really good to know that you can visit their website for rental or sales of houses, flats and bungalow.
Agent replied · 20 December 2024
Thank you for taking the time to review our website. We hope you found what you was looking for. Lovelle Bacons
5/5
GoogleVery pleasant helpful staff, no problems, would recommend o an anybody
Agent replied · 20 December 2024
Thank you so much for the review :)!
5/5
GoogleLovely staff, very helpful and friendly! Highly recommended! 5 stars for being professionally! 🌟🌟🌟🌟🌟 🙌Thank you everyone! …
Agent replied · 20 December 2024
Thank you for such great feedback. Lovelle Bacons
5/5
GoogleBought a house after looking ages was great to deal with i not from the area i living here happy xmas new yr to the team thank u i really happy here x
5/5
GoogleVery helpful and efficient team. Professional attitude and friendly staff. Kept us up to date throughout. Would recommend.
Agent replied · 20 December 2024
Thank you so much MR & MRS Blow for the feedback. We always strive to provide the best service and it makes us proud when customers take the time to leave such positive feedback.
5/5
GoogleVery friendly atmosphere staff good too.
Agent replied · 7 February 2025
Hi Mr Parker, Thank you for taking the time to review us. It's nice to be getting back to some form of normality, thank you for popping in! We hope to see you again soon.
1/5
GoogleAre you all ignorant or what?
Agent replied · 20 December 2024
Hello Mollie, thank you for taking the time to leave us a review. As with the below review that was left at the same time as yours, we have been unable to find you as either a current or past customer or enquiry on our systems (we have 7 years of records). We would love to understand more about how we can improve our service if you could take the time please to either call or email this through to us then it will be made a priorty. We look forward to hearing from you.
5/5
GoogleFantastic customer service from a very friendly team. Thank you for your hard work.
Agent replied · 7 February 2025
Thank you for continuing to use our property management service and your kind comments. Lovelle Bacons
5/5
GoogleFantastic lettings team, nothing too much trouble, great communication. Can’t praise them enough. Would definitely recommend.
1/5
GoogleWould never use again, numerous telephone calls not returned, not a very professional service, unhelpful staff.
Agent replied · 20 December 2024
Oh dear Rosie. Can you message us privately with specific details and we will have someone look into this straight away for you. The email is enquiries@lovelle-property.co.uk This is not the sort of service we strive hard every day to deliver, we would like to understand what has happened here and put it right if we can. 31.10.17 Rosie we have over the weekend searched our sales, lettings, surveys and commercial department databases to try and find your details. We have no record of a relationship with you. We have received no private message from you allowing us to look into this matter. We can only assume you have place the review against the wrong company.
5/5
GoogleVery reliable for sorting any problems that arise . Extremely helpful and friendly staff .
Agent replied · 20 December 2024
Thank you for letting us know.
1/5
GoogleI have been waiting for a reply from Letting management for months. No point phoning. They don't call back even when they guarantee you they will be in touch. Emails don't get a reply either.NegativeResponsiveness
1/5
GoogleAbsolute awful company I could go on forever but haven't got all week
Agent replied · 7 February 2025
Hi Gemma, thank you for your time today. I’m pleased to confirm that we have been able to resolve your issue successfully. We’d like to wish you and your family well in your new property. Kindest regards
1/5
GoogleBOOKED THEM FOR A VIEWING. THEY NEVER TURNED UP Thanks.
Agent replied · 7 February 2025
Hello Mr Hale, thank you for your comments here. I have tried to call you today to discuss this. Our viewing agent was at the property at the allotted time yesterday as we had a number of people viewing the property at the same time. We'd be happy to book you another appointment to view the property on your own. Please call the office on 01472 500700 option 3 to discuss. Look forward to hearing from you. Kind regards, Sam
2/5
GoogleOk. Need to keep up with the repairs on their rental property's
Agent replied · 20 December 2024
Hi Nicola, really sorry to hear your feedback, however I can see no record of your being a tenant of ours. maybe your surname has changed? I would love to receive more feedback from you, please feel free to email me directly at: s.wright@lovelle-property.co.uk as we do value feedback and how we can improve our service. Of course Lovelle Bacons does not own any properties itself and we therefore aim to work with both tenants and Landlords to resolve any issues.
4/5
GoogleNever had a problem so to me they are great
Agent replied · 7 February 2025
Thank you for the review Nathan. Much appreciated.
4/5
GoogleBrilliant estate agents
Agent replied · 20 December 2024
Thank you for taking the time to leave a great review! Lovelle Bacons
5/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
Thank you :)!
5/5
GoogleHelpful and friendly staff
1/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
Hi Michael, Can you provide some further feedback on the review please, we'd love to know where you feel we can improve?
3/5
GoogleRecepionist had a bad attitude,older lady wearing glasses,not very helpful.
1/5
Googlenot good they judge people because they can't work
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