5/5
GoogleWorked with Mariem who was able to quickly and professionally help with an issue with our deposit.
Trusted Agent profile · Greenwich
Truepenny's Property Consultants Greenwich reviews
★★★★★
215 reviews across 2 platforms
38 King, William Walk, Greenwich, London, SE10 9HU, SE10 9HU
Truepenny's Property Consultants's office in Greenwich, at 38 King, is rated 4.0 out of 5 across 215 reviews on two platforms, including 160 Google reviews rated 4.2.
Reviews
Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
Google5/5
GoogleI found Truepenny’s staff very professional and helpful, especially Mariem, always respond me very promptly 👍 …
1/5
TrustpilotHorrible experience
For anyone who wishes to conduct business with Truepennys, ensure you check that white goods are in working order, request a clean as you may end up with a filthy flat, check fixtures in kitchen and bathroom and the integrity of the walls and flooring before proceeding.
1/5
GoogleBad experience, avoid at all cost
Agent replied · 10 November 2024
We have no knowledge of who you are. Please contact us regarding your bad experience. Otherwise, we will consider this a fake review and report to Google
5/5
GoogleSarah was very helpful and honest. At the viewing she was good at listening to my needs and what I’m looking for.PositiveProfessionalism
1/5
GoogleThe worst experience ever.
Agent replied · 10 November 2024
Sorry to read that we were your worst experience. We do not have a record of you on our system and no one has corresponded with you. This is a fake review and we are reporting it to Google.
1/5
TrustpilotWouldn't recommend
I'm very disappointed with this agency and the communication after I moved out. I've been waiting over two weeks for my deposit, and now I'm told I have to wait another seven days by the DPS.
5/5
GoogleI am a landlord and have used Trupennys Greenwich to manage a property in Essex. I have always found Ana to be most professional in our dealings, she certainly understands the position of the landlord and gives me the confidence that any issue raised by either side will be dealt with without fuss or stress. She really is first rate. Thanks.
5/5
GoogleI did my first viewing of the flat I’ve moved in with Shahana! Felt in good hands with her, she was very transparent and lovely, and super helpful throughout the entire process. Thumbs up for Truepenny’s!
5/5
GoogleWe had Anastasiia as our property consultant, she was very communicative, kind and helped us secure our dream rental!
5/5
TrustpilotGreat Staff
We had Anastasiia as our property consultant, she was very communicative, kind and helped us secure our dream rental!
5/5
GoogleGood company and Ana has been very helpful and thorough
5/5
GoogleTruepennys had been consistently Reliable and receptive to our needs and have helped with any issues have come up. Their staff including Valencia have always worked very hard for us
5/5
Google31 Dec had an electrical fault in the fuse box which meant no boiler, fridge or freezer in use. Contacted Truepenny's on Saturday morning and Ana A went above and beyond to get the problem fixed. Arranged an electrician to come out New Years eve and everything was sorted. Really great service.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe have been living in our flat in Greenwich for two years now and have found Truepenny's really easy and lovely to work with should we need any assistance. Mariem in the Greenwich office has always gone above and beyond to make sure we are happy and comfortable. Would recommend the company to anyone.
2/5
TrustpilotVery poor issue management in the properties
I am not sure how they are for the landlords. We didn't have a choice in choosing them as our landlord just changed agencies.
5/5
GoogleSarah Gillett was really helpful and attentive to listen to our house needs
5/5
GoogleGreat experience with Sarah. Not only did she thoroughly showed me the apartment but she also gave me great tips about the neighbourhood and Greenwich in general. I highly recommend this agency as they helped me through the contract process.
5/5
GoogleMy partner and I have been renting with Truepennies for a year and half now. This review is specifically for Ana our new property manager. We have had a few issues with the property which have been sorted at speed and with compassion! Delighted to have you on board and thank you!
1/5
TrustpilotAn Exploitative Experience with Chris and the Agency
We’re lucky to have had Chris as our agent, as he excels in standing for landlords and exploiting tenants. I believe he always does a good job in this regard.
5/5
GoogleI met Sarah today. She is so professional very helpful.We came to visit 1 property but she really patience she took me to other 2 give me lot of chance and show me around.never met anyone like this before. I DEFINITELY GIVE HER 100 stars if I could.i can see Sarah really love her job.thanks you so.much Sarah.PositiveProfessionalism
5/5
TrustpilotFriendly
Friendly, personalised and truly local - I appreciate my team at the Brockley office.
5/5
GoogleTruepenny's have been a delight to deal with. Nothing is too much trouble, and they are courteous, quick and attentive in their dealings. Having had the misfortune to have previously dealt with a great number of very mediocre estate agents in London as a prospective tenant, it was very refreshing to be looked after by Truepenny's. I thank them and wish them continued success.
5/5
GoogleI have had my property let by Truepenny's Estate Agent. Whilst not all staff have come up to the expected standard I have found all communication with Ana Apostu to be professional, helpful, prompt and responsive. I would like to thank her for the service provided todate. Margaret
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
