5/5
Really nice and friendly staff, great service
Agent replied · 10 October 2026
Thank you very much, I do hope that we are able to find you that dream home! Best wishes from team RJ
Trusted Agent profile · Greenwich
★★★★★
505 reviews across 2 platforms
123-125 Plumstead Common Road, Plumstead, London, SE18 2UQ, Greenwich, SE18 2UQ
Robinson Jackson's office in Greenwich, at 123-125 Plumstead Common Road, is rated 4.1 out of 5 across 505 reviews on two platforms, including 287 Google reviews rated 4.9.
Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
5/5
Really nice and friendly staff, great service
Thank you very much, I do hope that we are able to find you that dream home! Best wishes from team RJ
1/5
They stole my £200 holding deposit when…
They stole my £200 holding deposit when I never gave misleading information cos I told them and they not giving me my money back when my tenant reference came back with a slight issue of late rent payments cos they don’t ask wether any late rent payment happened in last 12 months
5/5
Robinson Jackson have been a very proactive and approachable
Robinson Jackson have been a very organized and approachable estate agent, with a wide variety of properties in their portfolio. They have worked hard to answer my many questions on multiple properties I was looking into. Isabelle, was also very professional and adaptable in organizing viewings, answering questions during the viewings and following up afterwards to address the concerns of both buyer and seller.
5/5
Had multiple viewings booked for a day, meeting both Sadie and Mackenzie for their respective properties. They were both very welcoming, good knowledge of the property and area, answering any questions we had!
James it's so great to hear that both of our main sales negotiators had not only knowledge of the properties but were also nice human beings. We look forward to hearing from you.
5/5
Hi I recently had a viewing with Sadie and she was extremely helpful and answered every and any questions I had, she made the viewing experience 10 times better and had helped my hunt for a house a lot better
Jack thanks so much for the kind review of our Sadie. Best wishes on your home search from the whole team at Robinson Jackson.
5/5
thanks mac for all your help
Thank you for the kind review for Mackenzie Clark at Robinson Jackson. Bets wishes from the whole team.
5/5
Thank you Connor for all your help recently. I could not recommend R-J enough, especially Connor and Stuart who went above and beyond with their hard work. They were friendly and made the process stress-free.
Dear George, many thanks for your kind review of Robinson Jackson Plumstead. We will pass on your words. Best wishes
5/5
Mackenzie was outstanding! He demonstrated very high levels of professionalism and was extremely helpful during the whole process we are thoroughly impressed
Thank you for your kind review of Robinson Jackson Plumstead and Woolwich, and Mackenzie in particular. We we will pass on your glowing report. Best wishes.
5/5
Angela and Claire the Dream Team
We want to say an, extreme thank you to Angela and Claire and the team for their amazing work in the sale of our house, from inception right through the process and communication was spot on, our house took almost a year to sell, due to the constant change in interest rates impacting buyers they stuck with us during which was a very frustrating time. The best news of all was the phone call from Angela to say congratulations on our Sale.. I do not hesitate recommended them and a big round of applause to both Angela and Claire we cannot thank you enoughSimon & Cheryl xxx
1/5
DO NOT TRUST THEM!! I hope before going ahead with them in either buying or selling a property you read this message. I have tried purchasing a property with them, made an offer that was accepted, however, our bank came back to us telling us they won't be able to lend us the money for this property. They are currently trying to sell an "un-buyable" house. Literally no bank would give you money for this. They disappeared for 4 weeks and came back telling us their broker could help us. Spoiler alert: he can't. Absolutely unprofessional, I wouldn't either purchase or sell with them!!
Dear Andreana, I am sorry however I do not have a record of you making an offer through our office at Plumstead, I wonder if perhaps this was another office or agent? If I may be of any assistance then please do not hesitate to contact me directly. Kind regards, Spencer Humble.
5/5
What can I say about Robinson Jackson? I bought my flat from them eight years ago and, after the professional way that they dealt with that purchase, I recently went back to them to sell my house. From start to finish, on both occasions they were brilliant with the process - and particularly partner Spencer Humble. I trust his opinion and knowledge of the market implicitly, I can't recommend RJ highly enough.
Daniel thanks so much for the kind words, they make all the hard work worthwhile. I look forward to working for you again! Thanks again for the review. Best wishes, Spencer
5/5
Working with Connor and Stuart was an absolute pleasure! Their professionalism, knowledge and expertise was very insightful. They both went above and beyond to deliver an exceptional service for my partner and I
Many thanks Kevin for your kind review of Robinson Jackson Plumstead. Best wishes.
5/5
Happy customer
Big thanks to Michelle and her team at Robinson Jackson Swanley who have just recently sold our property which only took seven weeks to complete from the stage of accepted offer. We were most impressed by their attention to detail, communication and knowledge of the market and local area. If you are looking to buy, sell or rent in the Swanley and surrounding areas then head to these guys as they have been in the area for decades and know the area like the back of their hands
1/5
Do not use them to let your property!
Do not use them to let and manage your property! Tyler from Gravesend is managing our property and it’s useless to pay for it. Nothing gets done on time, dates aren’t met, no calls, she isn’t proactive and just causes more stress. What a waist of money! When asking her about things she doenst even have an answer. Plus they only check the apartment once every 6 months and don’t have one letting manager per property. Do not use them!
5/5
Liam, Spencer and Ivan were professional, polite and extremely helpful. I couldn't be happier with the service I received. Many thanks.
James thanks so much for your kind review and also for being such a great buyer, the pleasure was ours. Best wishes, Spencer, Robinson Jackson
5/5
Connor was so helpful in the moving process, a very friendly individual who I would highly recommend using.
Dear Adam, thanks for the kind words and recommendation. Best wishes, Robinson Jackson Plumstead and Woolwich
5/5
Glad we chose RMJ
We bought the house 20 years ago from RMJ and decided to sell with them after evaluating several agents and online companies. Was impressed from the beginning with their understanding of the market and the confidence they gave on the pricing, marketing. House was sold after two weeks on the market at the higher end of the pricing bracket.
1/5
Very poor customer service from Tippi Prew at Robinson Jackson
Despite us already having a mortgage in principle, she repeatedly pressured us to use their in-house mortgage services. She stated that without a mortgage in principle we would not be allowed to view the property, even though we had already provided an email from our independent mortgage adviser confirming how much we could borrow. Her approach was unprofessional and made the experience very uncomfortable.
5/5
Simply the best!
We were from way out of area and selling a property for an elderly relative. Robinson Jackson were recommended to us by a neighbour. We were impressed with the company and Scott, in particular, right from the initial contact. In challenging circumstances he and Tony gave us prompt, efficient, sensitive and frank service. They really know the local market and went the extra mile to help us in every way in order to ease our pathway. Communications were timely and effective. The house sold in record time with efficient management from the progressing team. We cannot thank you enough. Carry on doing what you do!
5/5
Liam was prompt, helpful and friendly. He knew about the neighbourhoods and answered all our questions.
Many thanks for your kind words about our Liam at Robinson Jackson here at Plumstead. I hope that we can find you a wonderful home. Best wishes, Spencer
1/5
They offer no help or support
They offer no help or support, they are simply a middle company that aims to get people’s money and add an extra unnecessary charge to there invoices , could be avoided
1/5
We’ve had a horrendous experience with…
We’ve had a horrendous experience with Robinson Jackson and would recommend avoiding at all costs. As first time landlords, we have had a serious issue with our tenant (including theft, crime & missed rental payments) and Robinson Jackson have done nothing to protect us as landlords. Our property was left destroyed, we are very out of pocket (even with insurance) and months down the line, Robinson Jackson continuously fail us. You never get a response, and when you do it’s often wrong or missing vital information. Would literally go with any other estate agent over them.
5/5
Very Professional and kept us well informed
What l liked about these agents were that they are very straight forward to use and upfront. They answer the phone promptly and will call you back if a member of staff is not available. I used the Strood Branch when we put our property on the market in September and within a couple of weeks we had a buyer. We had moved to the West Country in early September and did want someone local to keep an eye on our property which they did at no extra charge while the conveyance was progressing. Michelle was good giving up regular reports as to the process from both sites of the transaction until exchange and completion on 19th December. Thank you for your assistance and professional service to us, we were very grateful.
5/5
The decision to have Spencer Humble at Robinson Jackson handle the buy my house, left me with no doubt upon our first meeting. Together with his supportive team, professionalism, integrity, efficiency and reliability shone through the entire process. Spencer was invaluable with his guidance and problem solving through what became a difficult sale process.PositiveResponsiveness, Quality, Professionalism, Value
Thanks so much Yukta for putting your faith in myself and my team. Best wishes for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.