Trusted Agent profile · Greenwich

Robinson Jackson Plumstead reviews in Greenwich

4.1

★★★★★ Great

505 reviews across 2 platforms

123-125 Plumstead Common Road, Plumstead, London, SE18 2UQ, Greenwich, SE18 2UQ

Robinson Jackson's office in Greenwich, at 123-125 Plumstead Common Road, is rated 4.1 out of 5 across 505 reviews on two platforms, including 287 Google reviews rated 4.9.

Google logo

4.9 / 5

287

Reviews on Google

This office

Trustpilot logo

218

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Greenwich office, from every platform, shown as written. First names only.

5/5

Trustpilot

Robinson Jackson in Strood selling a property

We used Robinson Jackson in Strood to sell our property they were excellent from start to finish very professional many thanks Simon & Julie

Simon · 12 August 2026

5/5

Google

Sadie was super helpful and very punctual, she is great at explaining the set up of the houses in ways that helped me reimagine the properties in my own way. Thanks Sadie!

Amit · 17 September 2025

Agent replied · 8 October 2025

Dear Amit thats so kind of you to say, Sadie with be delighted so thank you. Best wishes from us all at Robinson Jackson Plumstead and Woolwich

5/5

Google

I have been working with Robinson Jackson for a number of years and they consistently perform well, regularly going above and beyond. Most recently Connor Watts assisted with a tenant finding process that progressed seamlessly.

Anthony · 10 September 2026

Agent replied · 10 October 2026

Great feedback regarding your experience with Connor, thank you for the lovely message and 5 start review. Best wishes, Robinson Jackson Team.

5/5

Google

Exceptional Service! This is the second property I’ve purchased through them, and I couldn’t be more pleased. The service is outstanding, and Laim and Spencer were incredible to work with, knowledgeable, professional, and always ready to assist. They made the entire process smooth and stress-free. Highly recommended for anyone looking for a reliable and trustworthy team.

Ashish · 6 December 2024

Agent replied · 10 December 2024

Ashish thank you for such kind words and of course for your business. We all hope to work with you again here at Robinson Jackson Plumstead and Woolwich. Best wishes, Spencer Humble.

5/5

Trustpilot

Very happy with the service

Very happy with the service, particularly Tammy who kept me informed on all the updates

JOHN · 30 September 2026

5/5

Google

Sadie was very helpful and professional during our viewing session.

Amrit · 19 March 2026

Agent replied · 16 April 2026

Dear Amrit, Many thanks for your kind words and 5 star Google review for our Sadie. We hope to find you your dream home! Best wishes, Spencer Humble, Branch Partner

5/5

Google

12 years ago I bought a house from them and I was super happy with the process. This year I've asked them for their advice to sell my house and they were so quick, responsive and nice to deal with. Spencer was full of great recommendations and helped me to make the right decision. I highly recommend Robinson Jackson Woolwich.

Francois · 26 August 2024

Agent replied · 25 October 2024

Francois, thanks so much for the great review of Robinson Jackson. It is so nice to be able to assist you again after 12 years. I am currently helping a client who purchased with me 20 years ago, I guess sometimes it pays to be old! Best wishes to you, Kind regards, Spencer

5/5

Google

Great experience with Sidney at Robinson Jacksons. Very efficient and effective, as finding a place and moving can be quite a stressful time. He has made the whole process that bit easier.

KRB · 10 September 2026

Agent replied · 10 October 2026

Thank you so much for your wonderful 5 Star review! I am delighted to hear that you had such a great experience with us. Your kind review means a lot to our team, and we truly appreciate you taking the time to share your feedback.

5/5

Google

Sidney was really helpful for viewing thumbs up

Shahid · 19 March 2026

Agent replied · 16 April 2026

Thank you for your 5 star review for Sidney! Many Thanks, Connor, Robinson Jackson

5/5

Google

Sadie, was super helpful and nice in showing us the property, talking over details and knowledgeable about the area. The nicest and most helpful agent we have been shown a property by. We did not put an offer down for the property we saw, but we will be looking with Sadie going forward.

Nick · 9 April 2026

Agent replied · 16 April 2026

Nick thank you for such a nice review. Sadie will do her best to find you a suitable property that's for sure! Thanks again and best wishes. Spencer Humble, Branch Partner

1/5

Google

Very bad experience, i leave the house in emergency and give one month before notice they deduct nearly all my deposit by saying that early release fee (£973.85) and so many other charges which were not mentioned in contract , so they deducted all charges from my deposit. That’s why not recommending anyone in future

Amna · 16 March 2026

Agent replied · 16 April 2026

Good Afternoon, We are sorry to hear that you feel disappointed with your experience. The end of tenancy process was not handled by the Plumstead office. As part of this process the tenancy was ended before the fixed term had expired and an early release fee was applied. If you would like to discuss the matter further, please contact us and we will be happy to review this with you. Many Thanks, Connor Robinson Jackson

5/5

Google

Have been dealing with Sidney and Conor at this branch. I must say they have been so professional, kind and helpful. Always available by telephone and message and have been happy to answer any questions I have had. They have been extremely prompt during the rental process, talking me through the process and speeding things up. Very impressed with the service!

Niki · 15 January 2026

Agent replied · 22 January 2026

Dear Niki, thanks so much for the kind review of our lettings team here at Plumstead. That's a great review that I will pass onto Connor and Sidney with thanks. Best wishes, Spencer Humble, Branch Partner

5/5

Google

Excellent agency! They helped us find a house for our family quickly and professionally. Special thanks to Connor, we are very happy with his work!

Tatiana · 24 September 2025

Agent replied · 8 October 2025

Dear Tatiana, thanks for the great review for our lettings team here at Robinson Jackson Plumstead. Best wishes from us all.

5/5

Google

Sid helped me today and was polite and knowledgeable. He answered all of my questions and I would like to thank him for his help. Would highly recommend!

Joanne · 10 September 2026

Agent replied · 10 October 2026

Thank you for your kind words and recommendation Joanne! We're delighted to hear Sid was polite, knowledgeable, and able to answer all your questions. Kind regards, Robinson Jackson Lettings

1/5

Trustpilot

Awful Experience as a Buyer at the Chatham Branch

I had a very disappointing experience with the Chatham branch of Robinson Michael Jackson, specifically with the handling of my purchase by Kiran. As a first-time buyer, I made every effort to carry out proper due diligence, including requesting a second viewing shortly after my offer was accepted. This was not facilitated for several months, despite multiple requests, and even after I had already paid for a survey. This delay meant that when I was finally able to revisit the property, it was very late in the process and close to the seller’s intended completion date. During the second viewing, I identified an issue that required further inspection by a builder, which I had to arrange at short notice and additional cost due to the delays. When raising this, I was met with an unhelpful and dismissive response, being told that my surveyor “should have picked it up,” despite the fact the survey had been carried out months earlier. When I attempted to renegotiate based on professional advice, I felt significant pressure was applied due to the seller’s timeline, culminating in being told “we will not be doing business with you.” This came across as highly unprofessional and inappropriate, particularly given my position in the chain as a first-time buyer. Communication throughout was poor, and there was a lack of consideration for my position in the transaction. The process felt rushed at the end due to earlier delays that were not of my making. I will say that Sam, the branch manager, did step in and made a genuine effort to resolve matters, which I appreciated. However, this does not outweigh the overall experience. Based on my experience, I found the service to be unprofessional, poorly managed, and not supportive of a buyer acting in good faith.

Shai-Malik · 14 April 2026

5/5

Google

Thank you so much for finding and returning my daughter’s phone. Your honesty and compassion truly meant more to our family than you know. In nowadays, kindness feels like a rare gift, and your actions reminded us that there are still wonderful, caring people in the world. We are incredibly grateful for your help and your heart.

Katrina · 17 January 2026

Agent replied · 22 January 2026

Katrina that's so kind of you to leave us a review and we are all delighted we found your daughters phone and were able to stop her being so upset. Your children are a credit to you. Best wishes, Spencer Humble, Branch Partner

5/5

Google

When I was enquiring about a property, Sidney was very patient and gave me great advice

Harriet · 15 November 2025

Agent replied · 22 November 2025

Harriet thanks for the wonderful review of Sidney in our lettings team. Best wishes from the whole team at Robinson Jackson Plumstead

5/5

Google

Mackenzie has been very professional since my first telephone contact. He has been very informative and available for any queries I had. Thorough during the visit at the studio flat, he has had a follow up with me, providing me with the information I had requested.

Marzio · 23 November 2024

Agent replied · 10 December 2024

Thank you for the kind review, we shall pass your comments to Mackenzie who will I am sure appreciate it. Best wishes from the whole team.

1/5

Trustpilot

Poor communication and luck of EMPATHY

I was looking for a property in Kent and i came across this company online, looked through what was available and in my price range , i called in and i was told i would be contacted back to send in my DIP. I have never experienced such unprofessionalism in my life. I feel like they wanted to dictate what i bought or the property was never available. The tone one of the agents used was argumentative and authoritative. I.e. asking us why we were moving to Kent ETC at which i responded it was our choice . Then again i thought , how do you ask someone you are selling property to that kind of question? It just didn't seem right so i did some digging and some research on here and I'm not surprised. I have removed them from my search engine , no history , nothing, i don't wanna deal with them, it's my money and house i spend it and on what property and where is my business otherwise these people are a joke of time wasters. good luck to the lucky ones that acquired good services from them and all the best to whoever is dealing with them. We will be looking and buying somewhere else. Thanks.

Joseph · 27 March 2026

5/5

Google

Many thanks to Sidney, Ness and Connor for their help in finding and renting the apartment. They were very helpful and informative, and the whole process was quick and smooth.

Alexey · 11 April 2026

5/5

Google

Robinson Jackson -- Adele and Hazel were superb in their dealings with both us and their client. Nothing was too much trouble and any issue was resolved very quickly by them. I cannot but recommend them too highly. If only all estate agents were like them. I commend them******

Greville · 4 October 2024

Agent replied · 25 October 2024

Hi Mr Davis, Thanks so much for your kind words, its much appreciated. Our lovely ladies Adele and Hazel will be thrilled. Best wishes to your daughter too. If we could leave buyers a review we would give you both 5 stars too. Kind regards Spencer, Robinson Jackson Plumstead.

1/5

Trustpilot

What is it with estate agents pricing…

What is it with estate agents pricing properties from £xxxx-£xxxx , recently viewed a property, put an offer but surprise, surprise it is nowhere near what the delusional seller wants ,wasting everyone’s time. Advertise the house for what you want stop playing games You really are a bit too clever for your own good.

Alfred · 22 September 2026

5/5

Google

When I spoke to Sidney over the phone he was very patient and informative.

Euan · 15 November 2025

Agent replied · 22 November 2025

Euan thanks for the wonderful review of Sidney in our lettings team. Best wishes from the whole team at Robinson Jackson Plumstead

5/5

Google

From start to beginning the process was easy and the communication was great Everyone involved in our renting process was really quick to get back to us with any enquiries and super helpful. I will like specially to thank Connor and Stuart for their warmth professional assistance. I appreciated the style of viewings which was restricted to one party at a time, I had been to too many group viewings which were really tiring and makes you want to give up.I higly recommend Robinson and Jackson .

Leliane · 25 September 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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