Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWas very fast and efficient dealt with my enquiry quick and got viewings for same day. Dealt with Sidney he was very helpful and professional.
Kelly · 16 March 2026
Agent replied · 16 April 2026
Hi Kelly,
Thank you very much for your review, we are glad that we were able to assist you in your property search!
Many Thanks,
Connor
Robinson Jackson
★★★★★ 5/5
GoogleI recently attended a property viewing and wanted to share my feedback. Sadie was professional and friendly throughout the viewing and provided excellent service. She was knowledgeable, approachable, made the experience very pleasant.
Maria · 8 January 2026
Agent replied · 22 January 2026
Maria thank you for taking the time to leave a 5 star review for our Sadie here at Robinson Jackson. I am sure that Sadie will work hard to find you your dream home. Best wishes, Spencer Humble, Branch Partner
★★★★★ 1/5
TrustpilotEmail Spam
Booked a viewing with them via Rightmove which I later cancelled, but then they start spamming me with email marketing. Seems like they use a different employees email each time to get around the fact I have tried to both unsubscribe and block their email addresses multiple times but these emails still make it into my main inbox. Would advise against giving your contact details if you don’t want to be bombarded with emails.
Tessa · 8 October 2026
★★★★★ 5/5
GoogleGreat team with timely responses to viewing requests! Sadie was super helpful and made the viewing process smooth and easy.
Tolu · 2 April 2026
Agent replied · 16 April 2026
Tolu thank you kindly for the lovely 5 star review of Luke Marron at our Plumstead office. Luke is a shining star and we do hope he finds you that dream home! Best wishes, Robinson Jackson Plumstead.
★★★★★ 5/5
TrustpilotI’ve had a fantastic experience working…
I’ve had a fantastic experience working with Chris throughout my home-buying journey. From the very beginning, communication has been excellent, always prompt, clear, and informative. He’s been incredibly helpful at every stage, patiently guiding me through the process, answering all my questions, and making sure I felt supported the whole way. It’s rare to find someone so responsive and genuinely invested in helping you make such an important decision. I highly recommend Chris and the team at Robinson Jackson to anyone looking to purchase a home!
Zohal · 14 July 2025
★★★★★ 5/5
GoogleToday I had the pleasure of meeting the Sales Negotiator Liam Binks. Liam is a professional character, prompt and knowledgable in his role.
He re-confirmed my viewing today, punctual on appointment timing and went above and beyond to ensure any queries I had were either answered there and then or directed to where I can obtain the answer. Great experience compared to other competitors in the area.
Helen · 9 November 2024
Agent replied · 23 November 2024
Helen thank you so much for the review of Liam and Robinson Jackson Plumstead. It is great to hear that the training we do with our staff pays off, and Liam is is very nice guy too. I hope he can find you your dream home. Kind regards, Spencer Humble, Branch Partner.
★★★★★ 5/5
GoogleI can’t recommend Mackenzie Clark enough! He was super helpful in explaining the process of renting a property and made everything so straightforward. He took the time to answer all my questions and really went above and beyond to make sure I understood everything. If your looking for someone who knows there stuff and actually cares about helping you, Mack is the person to go to!
Lego · 21 November 2024
Agent replied · 23 November 2024
Thank you for your kind review of Robinson Jackson Plumstead and Woolwich, and Mackenzie in particular. We we will pass on your glowing report. Best wishes.
★★★★★ 5/5
GoogleSidney was very helpful at the viewing today. I would highly recommend him if you’re looking for a property to rent.
Oscar · 16 March 2026
Agent replied · 16 April 2026
Hi Oscar, Thank you for your kind review of Sidney, Kind Regards, Connor, Robinson Jackson
★★★★★ 5/5
GoogleWe had an excellent experience with the agency, especially thanks to Connor and Stuart. Connor was extremely professional and friendly, ensuring the viewing went smoothly and answering all our questions. He also facilitated a meeting with the landlord, which was very helpful and made the process much easier.
I highly recommend this team to anyone looking for an stress-free and high-quality property experience!
Andrei · 3 December 2024
Agent replied · 10 December 2024
Andrei thank you for your kind review of Robinson Jackson Plumstead and Woolwich. We look forward to assisting you in the near future. Kind regards
★★★★★ 5/5
TrustpilotKay at RMJ was amazing!!
We recently bought our new home through Robinson Michael Jackson and was extremely lucky to have Kay dealing with our case. It was a more complex transaction than normal and came with more than its fair share of challenges, but Kay was nothing short of amazing throughout the entire process. She worked tirelessly to keep things moving forward, constantly going above and beyond to resolve issues and keep us informed. Her communication was clear and consistent, and her determination to get things completed was genuinely fantastic.
Dave · 13 June 2025
★★★★★ 5/5
TrustpilotRMJ were excellent with my recent house…
RMJ Sittingbourne were excellent with my recent house sale. Josie and Lacey went above and beyond for every viewing! I was always made to feel important when I called and never like it was an issue. Highly recommend! Zara
Zara · 9 June 2026
★★★★★ 5/5
GoogleIf you want the gold standard experience, list with Sidney. They are, by far, the most helpful and professional agent in the area. Sidney went above and beyond for us, and I highly recommend them to anyone looking to buy or sell or rent a property!
Ronaldo · 9 April 2026
★★★★★ 5/5
GoogleSidney is awesome guy and real professional, I appreciate his approaching and his way of guiding
Sama · 19 March 2026
Agent replied · 16 April 2026
Hi Sama, We are very glad that Sidney was able to assist you with your viewing. Many Thanks, Connor, Robinson Jackson
★★★★★ 5/5
GoogleWhen coming to this company I was unsure at first, but the service I received from Mackenzie was amazing. He really helped me gain an understanding of what I truly wanted out of a property and throughly went into detail about the process of renting of which I was clueless about before. Would recommend to others looking for properties 👍🏼 …
Frederick · 22 November 2024
Agent replied · 23 November 2024
Thank you for your kind review of Robinson Jackson Plumstead and Woolwich, and Mackenzie in particular. We we will pass on your glowing report. Best wishes.
★★★★★ 5/5
GoogleAs we look for our first home, we have had the wonderful experience of finding a Robinson Jackson property, which was very well represented by Sadie. She was very informative and supportive in our search for our first home!
Amelia · 10 September 2026
Agent replied · 10 October 2026
Amelia, many thanks for such a lovely review. You certainly started with the best property to view! I am sure Sadie will continue to look after you. Best wishes, Spencer Humble, Branch Partner
★★★★★ 5/5
GoogleWe had the pleasure of working with Sadie during our search for a new home, and couldn’t be more satisfied with the experience. From the very beginning she was incredibly attentive, professional and approachable. We visited two properties and on both occasions, she took the time to explain every detail about the houses and their respective areas in a clear and thought manner.
Her warm and friendly attitude made the entire experience a lot more enjoyable. We would absolutely recommend her to anyone looking for a real state agent who genuinely cares about their clients and goes above and beyond to make sure they find the perfect house.
Thank you again, Sadie!
Bárbara · 15 October 2025
Agent replied · 22 October 2025
Wow, thats a glowing review, thank you for such kind words. Sadie will be delighted. Best wishes from the whole team at Robinson Jackson Plumstead.
★★★★★ 2/5
TrustpilotI used this agency to sell my property
I used this agency to sell my property, and unfortunately my experience was disappointing. I felt I was persuaded to reduce the asking price without sufficient justification, which ultimately did not work in my best interest.
Communication throughout the process was generally good, but good communication alone is not enough. I was under the impression that the buyer had the financial means to complete the purchase, only to later discover that they first needed to sell their own property because they did not have the funds for the deposit. This was not made clear to me from the beginning.
The fees are high, as expected from a typical high street estate agency, but in my opinion the level of service does not justify the cost. The transaction was also unnecessarily delayed, resulting in a loss of both time and money.
That said, there are members of the team who are professional and genuinely helpful, and I appreciate their efforts. Despite the delays and the challenges throughout the process, the sale was eventually completed.
Would I use this agency again? Probably not.
Miroslav · 2 July 2026
★★★★★ 5/5
GoogleConnor was immensely helpful and knowledgeable and led me through the lettings process in great detail. I highly recommend.
Al · 26 September 2026
★★★★★ 1/5
GoogleI recently rented a property from Robinson Jackson. The property is a 2 bedroomed house in Plumstead SE18 1PZ. When I moved in the property had not been cleaned. There were many dead flies, mould and the previous tenants belongings. The landlord is refusing the send a cleaner round to clean the filth.
I am disgusted, I have rented several properties and not once have I been treated with such low regard and I have never entered a proprty to find such dirt.
Clearly Robsinson Jackson and the landlord only care about the money, as they are more than happy for my 5 year old daughter to live is such filthy circumstances. I am paying £1600 rent a month, yet the landlord refused to pay for a cleaner...
I would advise everyone to stay away from this property, and I will be leaving as soon as my break clause permits me to do so.
Rachel · 26 October 2023
Agent replied · 25 October 2024
Dear Rachel, I am sorry to hear of your experience and have passed your comments to our Lettings office. Lettings are not handled by the Plumstead office at all but I am sure that the relevant office has been in touch with you. I hope all gets resolved for you and send my best wishes. Kind regards Spencer
★★★★★ 5/5
GoogleSadie has been extremely helpful, sending through properties and answering any questions I have.
Michelle · 16 March 2026
Agent replied · 16 April 2026
Michelle thanks so much for the lovely review for our Sadie here in the sales team at Robinson Jackson. Best wishes with your search. Kind regards, Spencer Humble, Branch Partner
★★★★★ 5/5
GoogleSadie was friendly, professional, and made the viewing a really smooth and pleasant experience.
Sid · 16 March 2026
Agent replied · 16 April 2026
Thank you Sid for your 5 star review of Sadie here at Our Plumstead office. Kind regards from us all.
★★★★★ 5/5
GoogleWe were shown round 2 properties by Mackenzie Clark and he was attentive, professional, accommodating with timings, ready with the knowledge that was needed to answer our questions. Our experience was excellent . Thank you once again.
Dominique · 10 September 2026
Agent replied · 10 October 2026
Dear Dominique, thanks for taking the time to review Mackenzie. Its great to hear that he is actively trying to find you your dream home and I look forward to him being successful for you. Best wishes, Spencer Humble, Robinson Jackson
★★★★★ 5/5
GoogleI recently had the pleasure of viewing a beautiful three-bedroom rental property through Robinson Jackson Lettings, and I must say the experience was exceptional. The viewing was conducted by Mackenzie Clark, who was nothing short of brilliant. From start to finish, Mackenzie was extremely professional, kind, and remarkably knowledgeable. He took the time to explain every detail about the property, ensuring all my questions were answered and making me feel completely at ease. His deep understanding of the market and the property itself clearly reflected his expertise.
The property was impressive, well-maintained, and clearly offered everything one could need for a comfortable living experience. The entire process was smooth, thanks to the efficiency and excellent customer service of Robinson Jackson Lettings.
I highly recommend both the agency and Mackenzie for anyone in search of a rental property. Their commitment to excellence and attention to detail truly exceeded my expectations, making this one of the best property viewings I have ever experienced.
Ronnie · 10 April 2025
★★★★★ 5/5
GoogleSidney was friendly, professional, and made the viewing easy and informative. Great service.
Stanley · 16 March 2026
Agent replied · 16 April 2026
Hi Stanley, Sidney and the team at Robinson Jackson are very pleased to hear your kind feedback. Many Thanks, Connor, Robinson Jackson
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